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Whirlpool India Complaints & Reviews

3.5
Last updated Jun 6, 2024
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Whirlpool India reviews & complaints page 160

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S
shyamranjan
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cracks in inside door

Sir,



I am extremely sorry to inform you that in a period of less than a year I observed multiple cracks in the inside door of Whirlpool Refrigerator,(Genius) 19 Royal Model No.,11260.,Serial No. In c08 444666 which I had bought from S.S Electronics,Piparia Silvassa on 11.11.08.



I accept that I lost an opportunity to ask you for either repair of defects or replacement of defects...
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Babu Ram
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Defective Machine - Replacement

To ,

The Manager,
Whirlpool India
Faridabad.

Sir,
We have purchased one WM-WM-WHPL-6.5KG-650H-FATL-BLACK on dt. 02/10/2009 from your NEXT RETAIL SHOP - Faridabad.

I am really very surprised about the quality of Whirlpool Company because between 15-20 days your service person has visited 2-3 times but problem is still there. We are facing the problem from very first...
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G
gora c das
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amc service

dear sir
this is just to bring into your kind attention about the pathetic AMC service provided by the co.
I have a semi autometic washing machine and have a comprehensive AMC policy.
when I was called up by your exucative to take the amc, I was told, If I take this Comprehencive Amc policy , it covers the entire machine as insurance.
Now, whenever I call for any problem , your engineer comes and after verifying,...
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Pradeepta Panda
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

automatic function not working

I purchased a front loading Neo sensation whirlpool washing mechine on 18/07/2007 (model no 1055). During a vacation rat entered into the mechine and made some holes, therefore when I came back saw water is leaking and mechine not working. I posted a complain in aug/sept 2008 (i unfortunately did not remember the initial complain no) and the service engineer took some effort to clean and told me that it need some part to be replaced and will...
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Goutam Chakraborty
from Kolkata, West Bengal
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor service rather no service provided to the customer .

To
The Managing Director

Dear sir,
It is to inform your good self that I had purchased a double door refrigerator, make- Master mind,model no:10881,serial no:INA[protected], graphite colour from Great eastern,102,Diamond Harbour road, Kolkata 34 on 02/04/2008.
Soon after its purchase the lower main door stated making sound when it is opened or closed,
The same has been brought to the notice of your...
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Ravindra Dandekar
from Noida, Uttar Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Machine needs replacement

I purchased Whirlpool Fusion R27, 260 lit refrigerator Model 11729 (Sr. No. INA[protected] from Agents Corner, 661/A, Deccan Gymkhana, Shivajinagar, Pune 411004 on 7 Nov 2009.

From day one the LED lamp on top of door is not functioning. This was informed to M/S Agents Corner immediately.
On 15 Nov 2009 engineer Mangesh Nankar visited my home just to explain working of the fridge. He said mechanic will visit to find out....
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K
kamaraj .
from Tiruchirappalli, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

service, light is always blinking

Sir ,
I purchased whirlpool Air conditioner 1.5 ton on may 09.there is problem , a small light is always blinking.I have complained so many times,.they once came with board which is not suitable for machine.
they say we replace a board but they did not do the same, there is extra sound in indoor unit,I have complained number of timer.
this time i blieve that they come for service.thanking you sir.
address; v.kamaraj,...
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J
Jose Prasad
from Mavelikara, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor sevicing of refrigerators

The Manager
Whirlpool

We bought a whirlpool refrigerator model no. 8124 almost 4 years ago and it's still in extended warranty period. I made a complaint 45 days ago to dealer, Authorised Service Centre. They didn’t come and, it was our job to keep on reminding them to have a look at the refrigerator and see what’s wrong. Finally we had to refrigerator to the service centre due to their lack to response. They...
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joseph p.j
from Thrissur, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

poor customer service

The copy of the complaint I had given to the company is as follows.I waited around 1 month for getting service from the service team. The worst experience ever!!!!!!!.


Sir,

My name is Joseph.P.J and I am using two whirlpool products like Sensation Neo fully automatic washing machine and Purafresh DLX water purifier.I have purchased the washing machine on 11/06/2008 ( In the invoice my name is as Joy...
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A
Ankan Roy
from Thrissur, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Turntable motor not working

Sir,
I, ANKAN ROY, son of Mrs. TAPATI ROY, state that my mother Mrs. TAPATI ROY had purchased a whirlpool 20 ltrs. magicook microwave oven on 27/08/2009. It’s turntable motor was found to be not working. A complaint has been made to whirlpool customer care number. The compliant no. is KL[protected]. A service person had come after that but with a old motor, when we told him that he supposed to replace bad one with an new motor,...
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C
Chari Murli
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Grievance on ICE MAGIC Model Refrigerator

I had bought a Whirlpool refrigerator from Viveks in Koramangala (Bangalore) on 4-Dec-04. It is ‘450 Litres Ice Magic’ model.

The repairs done on this refrigerator in chronological order is follows:

S. No. Date Particulars Amount Spent
1. [protected] Replacement of PC Board 3600
2. [protected] Service Charge 300
3. [protected] Replacement of PC Board 3600
4. [protected] Service...
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Sonal Rajnikant Parikh
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not recieved starter kit yet

Dear sir/madam,
hello!this is Sonal parikh from ahemdabad,gujrat.i bought whirlpool magicook 20g(elec) at diwali dhamaka from homeshop18,product code was 11776.my cst no.is[protected].my order no. given by this company is[protected]. i got this product after making calls to your company. after i recieved microwave oven i have called so many times to call center of homespe18 for my starter kit but to my surprise different...
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S. SRINIVASAN
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Faulty machine - Irresponsible attitude towards customer

I have entered into a Annual Maintenance Contract (including spares) for two years with the TVS Whirlpool Authorized service center and I have paid Rs.1689. I have lodged a complaint on 14.11.2009 complaining of mal functioning of the machine. Thereafter we followed up everyday with them but till the time of submtting this complaint nobody has turned up for attending the machine. This kind of lapse on the service front should be viewed...
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SAI KRISHNAN T C N
from Dagshai, Himachal Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

REFRIGERATOR FUSION ROYALE

Dear Sir / Madam,


This has reference to my very recent purchase of Whirlpool 260 litres Fusion New Royale Silver stribes (Serial No. INC[protected] from Sunny Sales at Ankleshwar (Phone no.[protected]. I write this mail to lodge a compliant on the performance and quality of the fridge sold to my by Whirlpool.

My previous expeience with Godrej piece was quite good and I did not encounter any single...
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Marilyn Anjos
from Thiruvananthapuram, Kerala
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Service

Dear Sir,

I wish to complaint regart to the servie provided by the Whirlpool company(Chennai). from 10 days my washing machine is not working and i am facing lot of problem and i have called them many time in this no : [protected] no action take till date and no one is responding as well. I have taken AMC(Annual Maintance Contract) on extra cost and still no response i get till date.

Can you please take any action...
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S.T.Nagoor Mohideen
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not Rectified the Problem

From: [protected]@hotmail.com
To: [protected]@whirlpool.com
CC: [protected]@whirlpoolindia.com; [protected]@whirlpool.com
Subject: RE: Complaint
Date: Fri, 20 Nov 2009 21:01:20 +0530


REMINDER II





[protected][protected][protected][protected]
From: [protected]@hotmail.com
To: [protected]@whirlpool.combr...
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A
Atul Srivastava
from Almora, Uttarakhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non-receipt of scratch coupon against Diwali Offer

Dear Sir,

I have purchased Whirlpool Washing machine Model No. 650s booked on 11.10.09 from Patel & Co, Anand, Gujarat - . 388001

The Item received on 31.10.09 against challan no. 958 dtd 31.10.09 and invoice no. 129 dtd 31.10.09 of amount Rs. 14,300/- (Rs. Fourteen Thousand Three Hundred Only) and the payment has been made in cash. But the scratch coupon against Diwali Offer not sent by dealer. I have made...
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Squadron Leader N Guruprakash
from Jaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non Delivery Of Item even after 60 days of payment

Dear Whirlpool,
1. I am a serving officer of the Indian Defence Forces and I wanted to purchase a Whirlpool refrigerator through the Canteen Stores Department from one of your authorised dealers in the city of Barmer (Rajasthan).
2. As per the procedure I took a supply order from CSD Depot, Bikaner by paying Rs.19184 through a Demand draft for whirlpool Professional elite 310 litres model. I submitted the purchase order to...
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P
prakash
from Palghat, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not working of washine machine

Respected sir/madam,

we are purchase a whirlpool washing machine from M.A.Ethirajulu stores at chennai on 25th may 09. after purchising of two month we are opened the machine. but the machine was make noice and not rotating in load. so we try to call your service,but the line was always busy. so i gave complient at where we are purchased the machine.they gave of complient no:7761 on 5.09.09. after that executive visited,try...
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Sowdhamini Chandrasehar
from Kizhake Chalakudi, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Service call request not attented to

We have given 4 years Annual contract for the Split AC. There has been a heavy water leakage flooding the room, from the Split AC for past 1 month. We gave complaint on whirlpool tel no.[protected] on November 2nd, compaint no. 634.

Sairam Refriegerations are supposed to attend. They have been saying Mr Thangam will attend to it. But so far no one has turned up. 12 days have passed. Earlier the same Mr Thangam did attend...
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