Claimed

Whirlpool India Complaints & Reviews

3.5
Last updated Apr 23, 2024
Complaints 3572
Resolved
2438
Unresolved
1134
Quick Links
Statistics
Share
Contacts

File a complaint to Whirlpool India

Having problems with Whirlpool India?

File a complaint and get it resolved by Whirlpool India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Whirlpool India
Customer Service Contacts

Whirlpool India Phone Numbers

Toll free
1800 208 1800
164
121

Whirlpool India Website

Whirlpool India Head Office Address

H.No 113/8 Model Town
Gurgaon
Gurgaon District
Haryana
India
122001

Whirlpool India reviews & complaints page 161

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
P
pankaj.k.shah
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

COMPLAINT LODGE SYSTEM

SIR,

I HAD PURCHASED WHIRLPOOL REFRIGERATOR OF 165 LITS.IN 2005.

I EXTENDED THE WARRANTY UPTO THE YEAR OF 2011.

RECENTLY,MY REFRIGERATOR GOT DOOR CLOSING PROBLEM .

I RUSHED TO LOCAL SERVICE STATION AT BHARUCH (GUJARAT ).

THEY TOLD ME TO CONTACT DIRECTLY AT AHMEDABAD AND GIVE MOBILE NO.

OF AHMEDAVAD OFFICE.

I CONTACTED AT AHMEDAVAD...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
N
nishantthakur
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delivered after 25 days and Bent too

Hi ,

I am nishant thakur from kolkata.I purchased a washing machine from hiland park ,big bazar on 15th october 2009.They haven't delivered the WhirlPool/Washing Machine on expected date and i faced lot of problems because of that.When they delivered the washing machine on 8th november ,it was bent from one side .It was realy a problem ,as my parents were only india .They had faced problems like sending bills to fax and...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
U
Uday Pai
from Bengaluru, Karnataka
Report
Copy

Customer service is bad

We have Whirlpool Elite 220 model refrigerator and we have been using it for last 5 years. The plastic boxes for vegetable, chiller tray is got damaged when I called up customer service to find out where can I get any replacements in bangalorem the buddy took registered a complaint and said someone from company will get in touch with you. After 4 days, a person comes to home with vegetable box.. and hands over a bill of Rs. 700
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sandhya S.Nair
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Issues with Service

Hi Sir,

I have raised a complaint for the service of Whirlpool White Magic Washing Machine on 24th October 2009,Complaint No: 14673 (It is still in warrenty period). After two days one engineer visited my house and informed us that the board of the washing machine needs to be changed and he informed that he will be back in two days. But we haven't get any update. Mean time i have contacted call centre three times and...
Helpful
Be the first one to find this review helpful
Found this helpful?
5 Comments
Report
Copy
A
Alok Barnwal
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non delivery of free gift

I had bought the whirlpool 20L grill microwave oven on 10 oct 2009 from Total mall, bangalore. In the scratch card, i won another 20L solo microwave oven. Even after 25 days, free gift has not been delivered. Total mall manager, Mr. Manjunath informed that Whirlpool distributor does not have the stock of 20L solo model. Please resolve this issue immediately oterwise i am going to register a complain in consumer forum against the whirlpool...
Helpful
Be the first one to find this review helpful
Found this helpful?
10 Comments
Report
Copy
B
Bhagwat M.
from Jalandhar, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non Durable Product and Very Bad After Sales Service from Whirlpool

Refrigerator purchased from Whirlpool Company, direct delivery from Ranjangaon, 4 years back. It has a warranty of 7 years. While the fridge was delivered, we insisted for a stabiliser but the company people (not the dealer) told us very confidently that it does not require a stablizer. We confirmed it again with the company and they said not required. The fridge had a problem of cooling in 2nd year. We called the Whirlpool people. On the...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
R.P.Punjani
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Faulty Product and deficiency in services, committing fraud with the innocent consumers

My worst experience of my life is that I bought a Whirlpool refrigerator. Since beginning I am facing complaint from the Service Side, which can be verified from your record also. Recently due to some technical problem my refrigerator stopped Cooling and I prefer to call engineer from Company itself and lodge my complaint on October 19, 2009 and on inspection by the engineer, I was told that the Compressor needs to be replaced. Although It...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
Mrs Kripa Sridhar
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Gas leakage

Dear Sir,



The aforesaid fridge was purchased by us on 29.4.06 from a dealer in Noida at an appx cost of Rs 36,000/-.



To our surprise, the compressor got konked off within one year and was replaced by your service centre on 1.8.07.



Then again in June 2009, the compressor gas leaked and the gas filled in by your service agents and charged us Rs1850/-....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sajad ahmed
from Nashik, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

tap adapter

i purchased the above mentioned product in april 2009 but misplaced its tap adapter soon. your service centre refused brazenly to supply this part. he refuses to accept any written complaint whether by personal delivery or by registered post, attempts sweet talking behind which he hides his inept inefficiency and dramatises his response to make it appear genuine concern. a bigger deal is whirlpool company by itself takes pleasure in keeping...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mrs. Snehal Sarda
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My washing machine wobbles while rinsing starts and stops.

Hello,

We have bought Top loading , fully automatic Whirlpool washing machine. From last few months, it wobbles while rinsing starts and stops. We have to hold the machine tightly till it finishes the action so that it won't fell from the stand.

We laudged complaint for this in the month of Sept. Complaint number is : PN[protected]. Nothing happened after that for 15 days or so . When we called , the call...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Abdul Hameed khan
from Kamudi, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

A month long ordeal which Whirlpool washing machine service center.

We own a Whirlpool washing machine Model AGI SS50 which has been sparingly used.
When we used the machine on[protected] we noticed some sparks and tickling sound when the machine was spinning.
On[protected] we called the call centre of whirlpool and lodged a complaint (complaint no: 3570)
On[protected] the technician visited and after checking the machine he informed us that there was nothing wrong with it, just some lose...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
Dr.Vinutha Satish
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No proper service given inspite of having an AMC(annual maintainance contract)

Dear Sir/Madam,
I have a whirlpool whitemagic fully automatic washingmachine which is 5 years old having a problem for last one month.
I have been calling up the call center for registering the complaint for a odd noise in the washing machine and twice the service person came and sold me a powder telling me that because of scaling there is noise in the washing machine. I did try the powder a week later the agitator of the machine...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
F
Farhan Ahmed
from Jaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pathetic after sale Service

I bought whirlpoool refrigerator 170 Ltr. Model No 2990 from Sikar , Rajasthan ,it's still in extended warranty period prog. ( 7 Years protection plan ) .right now I am in Jaipur and I face a problem thatin my fridge there is no cooling and ice is not prepared due to lack of cooling .

I made a complain on whirlpool customer care no - 6000855 on dated 9 Oct. 09 . Their engineer do not came till time nor they call then...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
Dr Anil Manaktala
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Replacement sought

We purchased H65 whirlpool washing machine on 13th July 2008. Since then we have been put through inconvenience because of the improper functioning of the product.

Inspite of repeated complaints and requests for replacement of the piece the customer care department keeps sending engineers who behave more like sales representatives trying to sell us accessories rather than attending to our commplaints.

We have...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
D
Dinesh Patil
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Faulty machine delivered 2nd time

Dear Sir/Madam,

1) I had purchased the microwave oven of whirlpool on 3rd oct 09 but it was not functioning and had problem.Service engineer inspected the oven one week later after daily followup with Whirlpool, pune office.The service engineer said the piece is faulty and needs to be replaced so he took the invoice copy from me and had send to customer care of pune for replacement.
2) After continuous followup with...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
A
Aishwarya Kumar
from Vadodara, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Damaged Air Conditioner Delivered & Not Repaired

I bought a Whirlpool AC in April 2009. The AC delivered to me was damaged (the Swing was broken). Whirlpool's local office in Kolkata told me they would replace the Swing.

After a couple of weeks, they told me they would be unable to replace the swing, so they would replace the entire indoor unit. I was asked to deposit my payment receipt at their office in Shantiniketan Building in Kolkata. I did & then I was told...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
chetan chandra pandey
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

leakeage of water and non functioning of dryer

This is the third time witin a span of two years i am faciong problem with my washung machine.More than that is that customer care service is so poor that even after 05-06 days no response was given for complaints.This time the case is same , i have lodged a complain four days back and my reference no. is IN[protected] , but till now no response of the said complain is given from company side.This sort of lethargic service from a company having...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
NASIR JAMAL
from Jaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

WASHING MACHINE NOT WORKING & NO RESPONSE FROM WHIRLPOOL

I PURCHASED WHIRLPOOL WASHING MACHINE, FULLY AUTOMATIC 650h.ON 30TH SEPTEMBER,09. ITS NOT WORKING SINCE PURCHASED,,, AND AFTER MANY COMPLAINTS THE COMPANY 1ST REPORTED THAT THE CONDENSER WAS FAULTY. AND ON NEXT COMPLAIN IT WAS FOUND THAT THE MOTOR DID NOT WORK. THERE ARE MANY OTHER TECHNICAL PROBLEM WITH THE PRODUCT.WE REQUESTED TO REPLACE THE PRODUCT. BUT THE COMPANY IS NOT RESPONDING & ON THE NATIONAL CALL CENTER SERVICE OF WHIRLPOOL...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
SHRAVAN KUMAR
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DAMAGED AIR CONDITIONER DELIVERED

We were allotted in June 2009 a Split A/c by Bharat Petroleum Petro bonus card membership vide
Voucher No: RBR/PRB9/16/5889
Item Code : 9362 (A/c Split Whirlpool 1.5 T Regal)
Company : Whirlpool India , Hyderabad.

After numerous calls and complaints and lots of excuses from Mr Shridhar (Whirlpool, Mob- [protected] ) and Mr Shyam Prasad (Bharat Petroleum, Mob:[protected]) we finally were delivered another...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
AVINASH THUMMALA
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deliberate avoidance of replacement

Dear Sir/Madam,

We have purchased Whirlpool Refrigerator on Dec 26 2008, after few months we faced a problem of excess cooling with the refrigerator, there have been many complaints reported to Whirlpool Service Center (WPS). Repairs were undertaken with the replacement of mechanical parts like in the first instance there was a replacement of Biometer after few days we consistentjy faced the same problem and again there has...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy