[Resolved]  www.HomeShop18.com — money refund

i m a new customer of yours, i m looking for electronic items, which as your advertisement looks very reliable.can u assure me the quality that is shown is exactly the same, i dont mind paying extra but i need genuinity.my requirement immediately is agood mobile and a digital camera to start with.kindly confirm .thanks.

sir/madam,
i purchased a camera krom here. it was a kodak easy share camera costing Rs.3999. i ordered it on[protected].and today it is[protected].And till now i have not recieved my item.I forget my ID number but my name is Amit Joseph from Bhilai DISTT- Durg STATE-C.G

Dear Sir,

Pl refer your Order No.[protected] dt 05 Nov 10. The Jewellery set of Mayur was delivered on 13 Nov 10 on cash payment. After opening the parcel it is found damaged and short of item. The same was conveyed on telephone to your staff on 13 Nov 10. Since the item is damaged, I want to return the item and you please return my money back to me and make necessary arrangement for collecting your item from following address:-

Dinesh Vishwakarma
SMQ No. 531/4, New Project
Air Force Station Lohegaon
Pune-411032 (Maharashtra)

Telephone - [protected] and [protected]

HomeShop18 / Demonte Storage Set — Harassing the customer & not delivering “ Order No. 901206475”

Hello ,

This is regarding order number[protected] Product name DEMONTE storage set which was ordered on 2nd Nov’10 & we received as acknowledge massage & mail also that this Your order will be delivered to you within the next 7-8 working days.
But I didn’t received any product or information 10th, on 11the I received a massage from Bluedart i.e. “order from HomeShop18 will reach you thru BlueDart vide Awb [protected]on or after 12-Nov-10. Kindly keep Rs. 1198 ready in cash to receive the same” I assume that the product will be reach me within 2-3 working day but its not received/ any information about the delivery till 15th than I call to blue dart customer care on[protected] & executive said its address incomplete (and this my 4th order to HomeShop18) I given to complete address with land mark & the executive ensured that the product will be delivered by tomorrow (i.e. 16th Nov) but its not delivered again I called on 16th evening to blue Dart got feedback that we are arrange to deliver by tomorrow but again no response from blue Dart again I call to blue Dart & got feedback that blue dart executive were went to the address but it found lock where as we have not lock since 12th. After such irritated response from Blue dart, I decided to call to HomeShope18 on 18th morning talk to your executive told these story the executive taken my concern with complaint number[protected] & ensure the they will take care with BlueDert , but again there is no response from HomeShop18 also , I again called on 22nd Nov to know the status the executive was behaving very rudely & telling me , why you are not coordinating with Bluedart, I again said all scenario to the executive (I am missing the name of EXE) than I got confirmation that the same will be resolve by today but again there is no response. And today evening I called your customer care & they are saying that your order is returned & now stock not available.


My concern is….

1. After delivering 3 order on the same address, how it could be incomplete address ? and who is faulty for this ?
2. How softly a customer can coordinate? I called 3 time to BlueDart after their TAT & 3 time to HomeShop18 & finally got response that you order is returned & now stock not available.
3. What is your feedback of your on this?
4. What is your delivery TAT & complaint resolution process.

I PURCHASED A HCL HANDY VEDIO GAME BUT IT IS NOT WORKING.PLZ CHANGE MY HANDY VEDIO GAME.

ref order no:[protected]  you have cancelled this order. but my amount 3700 Rs deducted from my bank account. But My amount not yet refund/ credited to my bank account. Pls look into the matter n refund amount to my bank account.


Thanks with regards,

Gunapati Mahesh Reddy
kaligiri(md)(post)
nellore-dt
lan no:[protected]
cell no:-[protected]

I purchased fujezone touch screen + ASE17 mobiles from HS18 in the month of Aug 2010. Few days after chargers and earphone of both phones was unserviceable. I was contact with Nakachinindia office at Sultan Sadan-2 at Saket in New Delhi. They denied to replace or repair the same. They give me lead of the both charges and both earphone on cahs payment of Rs 600/- on 17 Dec 2010.

I suggest all of the customer, please donot purchase any items from HS18. They have not provide service or replacement. Mohan Lal Godara

Dear sir
please send my ordered No.[protected],[protected] and call me

I am very happy with with homeshop 18. last month i purchased Imedia screen Mobile phone -Itouch through my icici credit card, the phone had some fault .I just called up homeshop 18 customercare to return back and i have couriered the mobile back to thrie office.within 1 week they have refunded the money back and also the courier charges.They kept their word.
Really happy with the service.

NITIN KOSHY
KOTTAYAM
KERALA

sir,
i purchased a wirlpool 20 ltr microwave oven in july 15 2009 product code-A18-WGMO1_WPL, order no.71454749 in which the starter kit and cookery book were free gift.manier times i complained that i have'nt got the idli stand and cookery book, but i didn't get any satisfactory answer.how much time u people want to send that..?


Dr.Jaya Khare.
L 3/3 Tashkent marg
Swapnakar, Civil lines.
Allahabad.

sir, i was send dining plus card for refund by courier no-k 47161614 dtdc on[protected], card no 24-10690, due to few official commitements i was un able to utilised your card so, pl send replay and refund soon.sub p jayavelu reddy, b, coy, 1 abw, c/o 99apo, narengi, Guwahati, Assam.[protected].

ORDER NO:[protected]
COMPLAINT NOS/CASE NO:6015428
6019182
6225916
6025916
6027856


I HAVE PURCHASED A WESPRO HADICAM, BUT IT IS NOT WORKING .I HAVE MADE SEVERAL COMPLAINTS BUT NO REACTION WAS TAKEN FROM HOMESHOP 18. NOW MY GUARANTEE DATE IS ALSO GOING TO GET OVER.

RECOMMENDED SERVICE CENTER FROM HOMPSHPO18
"WE ARE NOT COMPLETELY SATISFIED WITH WESPRO COMPANY AS THEY ARE NOT AT ALL GIVING SPARE PARTS "
THIS COMPLAINT WAS GIVEN BY SERVICE CENTER


WHY HOMESHOP18 IS PREFFERING TO SELL SUCH A COMPANY PRODUCTS TO CUSTOMERS

AMARNATH
contact no:[protected]
address:S-I/5 AMARNATH ENGG INDUSTRIES, THUVAKUDI, TRICHY-15

sir,
u should be honest towards your customers so that your products can be purchased.i was thinking to purchase a mobile phone, but by reading this comment i dont think i will purchase through home shop 18


thank you

Sir,
recently i purchased a Qt-55 spice mobile by post nd i got it but it is not working properly nd the handset got hang after every call.. i forgot my order no. but please i want back my money as soon as possible..
My Contact No. [protected]
My Address : X/1146 D Gali no. 3 Rajgarh Colony Delhi-31..

Dear sir,
please refer to order no.[protected] I received one Del phone mobile model XCD28 EMEI No[protected] product code 116-565 Rs.8, 699/ -during the month of Feb, 2011, but since three months its battery breack is very low and screen touch hangs and functioning sometimes.which is under the warrenty period . I have complaint earlier also, but no information received form customer care.. You are therefore requested to look into the matter personnally and replacement the Del mobile at an early date. Earler complain is already passed two month, I don't want any more replacement because i cant wait any more. i urge you to refund my paid amount as soon as possible.
your early attention to this will be highly appreciated.

Thanking you
yours faithfully
Hemanta Badamali, Orissa Ph-[protected]

Dear sir
i have ordered bombay dyeing 3pc bedsheet set
i have recieved my product in that pack one besheet and two pillow covers & in freebie product one reebok duffle bag & 4pc hand towels then i have not recieved the 4pc hand towels so my order no:[protected] so i request you to send my freebie product (4pc hand towels)
my address :Hno:[protected], Narasimha reddy nagar ' near railway station city: Kurnool state:Andhra pradesh country:india

thank you
(Shaik Mahaboob).

Dear sir Mysef rupa dey from pandesara dust . I had ordered micromax q-80 mobile phone. When I insert my sim card I found it was not working properly. So I request u to pls refund my money. As soon as possible. Hoping favorable reply.thanking u. Rupa dey .Surat.

sir i have ordered a dinner set one month back still i have not received my product my order no is[protected] .and my sub order no is35015845, evenif i give complain and my complian no is 65934303 still 7days over there is on respond and i am not received my product .so please kindly deliver the product as soon as possible . if your service is like this then who i will order my next product you tell me sir .i realy upset for ur service, when ever i telephone the call center they told me this is courier mistake whatever it is it is ur internal problem why we people suffer for that .thanking u

Sir,
I purchased spice combo of dual sim phones with my order number:[protected]
my mobile is not functioning properly.so please send me receipt of the above order to avail service as earliest at my email address is is as follows:
dr.[protected]@gmail.com
phone number:[protected]

my order no.[protected]
i have order spice qt65 dual sim mobile but after 10 days this mobile is not delieverd to me.there are no any information of this mobile .






sandeep salgotra