Mobikwik Complaints & Reviews

I have recharged my mobile number for Rs 111. But, I have not received my recharge and I have also not received any recharge confirmation SMS. The amount has also been debited from my bank and than from MobiKwik balance. What should I do?

I have raised the Ticket 40132 on 1st April and Again raised a new Ticket today 40445.

I have no response yet.

Hope they will recharge and provide coupons as promised or refund my money back.

Vijay

I got a voucher code from crazeal.com worth 59 which gives 100rs account balance on mobikwik.com
but wen i used it in my existing account it says voucher expired
when i contacted them through Facebook on their page
their reply was the voucher is valid only with a new id
then i created a new id and try to use it
but
it still says voucher code expired
then i contacted their customer service through fb but got no reply from them
contacted them even through mail 4 times but didn't get any reply
so please be CAREFULLL before recharging through mobikwik.com
doesn't care customer problems at all

my existing email id:[protected]@yahoo.co.in(mine)
and the new id i tried with:[protected]@rediffmail.com(my friend's)

i have add money through my Paypal amount 23$.
in Paypal they showed me successful transaction but in mobikiwik i didn't see a single penny.
here is my proof.
http://i1268.photobucket.com/albums/jj578/reputationman/proofofrecharge.png

http://i1268.photobucket.com/albums/jj578/reputationman/proofofpayment.png

transaction ID proof from my Paypal
(Unique Transaction ID #7NE942372C758525Y)==$8.65 USD
Unique Transaction ID #2UN81895JX812392C)==-$5.08 USD
(Unique Transaction ID #6KJ46341KG317083N)==-$8.65 USD

in mobikwik my complain tracking no is : 33832

plz rectify my problem asap.

regard's
ajit saha
[protected]
[protected]@gmail.com

dear sir/madam.
i have done online transcation to recharge my mobile balance. since i have done with my debit cards. and my amount is deducted from my account. one month back itself. still i have not received balance.so i request you to take complaint and impose heavy penalty or cancel this online service of mobikwik.
it is bloody cheaters

I have to do special recharge of 98 rs. so i filled my mobikwik wallet with 98 rd but they are not recharging my mobile with that amount.
they are always saying PLEASE TRY AFTER SOMETIME .
i have proof of amount payment done to mobikwik .please look into matter immediately .MY order number is [protected]

I tried to recharge my BSNL mobile number-[protected] online at www.mobikwik.com on 07/11/2011 worth Rs55.0 by my SBI debit card.But that time an error came and my mobile number not recharged.But the money got deducted from my bank account.So,mobikwik.com cheated me and took my money.So,I requesting to solve this problem and refund my money to my bank account or to my mobile number.My mobile number is-[protected].

Sir/Madam,
On 20 sep 2011, I lost Rs.500/- during adding balance to mobikwik.com.
Rs.1000/- is deducted from my SBI ATM, but only Rs.500/- is credited to my mobikwik balance. The amount is debited as Rs.500/- and Rs.500/- on 20 sep 2011. I also have inform them 3 times. My ticket id's are 20619, 20620 and 20736.
Please solve my problem ab early as possible and return my Rs.500/- either to mobikwik balance or to SBI ATM,

I tried to recharge my number [protected] by Rs.50 on mobikwik.com. The amount of Rs.51 was deducted from my mobikwik account but I didn't receive the recharge or any confirmation sms. I complaint to their customer support almost thrice with ticket no. 19344 & 19785, but I didn't receive any response from them. I think this site is a fraud. They are all cheaters. I warn my dear friends here to stay away from such web sites. I tried to recharge my number [protected] by Rs.50 on mobikwik.com. The amount of Rs.51 was deducted from my mobikwik account but I didn't receive the recharge or any confirmation sms. I complaint to their customer support almost thrice with ticket no. 19344 & 19785, but I didn't receive any response from them. I think this site is a fraud. They are all cheaters. I warn my dear friends here to stay away from such web sites.

I have transfer the money 200 rupees from my sbi account. amount has gone from my account but not credit on my mobikwik account. How can i get the balance? details... CCA11IBIA143IG65974564. Transfer to [protected]... My account number: [protected]...

Hi,

I have made a online bank transfer of Rs.1020 into my mobikwik account, but it is not credited into my mobikwik account. This happened on 30th of June and I called at the customer service number to complain. Someone said it will be credited back into my bank account within 24 hours. It's been 6 days now the amount is not credited yet and my calls and emails are being unanswered.

Request you to take action against this company immediately and help me get back my money.

Regards,
Afroze Khan
[protected]@gmail.com
[protected]



Transaction Details
Account Number [protected]
Transaction Date 30/06/2011
Transaction Amount INR 1,020.00
Transaction Type DR
Transaction Description ICONN/29500112/300611/TECHPROCESS SOLUTI

i have applied for online vodafone prepaid recharge for an amount of 89Rs with a payment no of [protected] on 28/06/2011.Recharge amount was debited from HDFC account but till now i have not received my currency and to contact for any queries this mobikwik Systems does not have any conatct no n no response for the query mails.
Please help in getting the currency.

Dear,

Sir/Madam,
I made a payment of Rs. 51 through net banking of Oriental Bank of Commerce. My Bank account is debited but mobiwik account is not credited.

My Transaction I.d is IB SM TXN.ID- tory[protected]

I got it from my bank account statements. Please solve this issue.

I made a ticket i.d 15431 but noone is responding there so i wrote this complain. Mobiwik is now cheated their customer. So this may be another scam.

While trying to recharge my Tata Docomo no. [protected] with Rs 150.00, I get the following error constantly:

An error occurred during recharge. Connection Error. Please try later

Help!

Sir,

I had registered at Mobikwik on 29th march 2011. I has done a recharge for Rs 51 to another reliance number. After my bank transaction was over the site showed that the transaction failed. The amount had been deducted from my bank account also. Later i got a mail to my account telling me that the amount has been credited in my e wallet account. So i logged out and again logged in but the wallet was empty.I had not got a recharge MSG to my mobile also so registered a complaint in the site. Then I did the recharge of 50 after transferring the amount to the MobiKwik wallet. This recharge was successful. But later when i checked my balance i had that 51 credited in my account but with no message or notification neither to my phone or my mail.

Later a customer care executive called me and his tone of talking was so rude and harsh that i must tell you being a customer I have never received such a behavior from any services before. I told him i was sorry because i didn't know the amount was credited but he was still blaming me for registering a complaint in the site.He told that my account was blocked due to fraudulent activity and if i needed to unblock my account I must send ID proof. He gave me so many lectures and his tone was rather very harsh. So after getting such a response from the site i don't want an account in the site nor do i want my account unblocked. There are many sites over the internet which provides even far more better quality work than this site.

Hi,
I recharged for Rs 50 and then again for rs 100.
Both the times, the actual recharge happened only for Re 1.
Also, nothing is showing up in my transaction history.
I had a balance of Rs 714.
Now the balance has reduced to rs 560 and there are no records in the transaction history.
Its been over 48 hours that I have written to their support.
BR,
Sanket

Hi ,

I paid to e-wallet Rs. 510 to get 500 on 21.03.2011.
It is debited from my credit card but not got added to mobikwik balance.
Ticket nos are-11289,11309.
No customer care no is provided.
Don't know when it will be credited?
Please raise concerns about these fraudulent activities.
Even they have loads of campaigns in giving free coupons, I and many of my friends have not got any coupons after charging so many.

Rgds,
Nil

Hi,

Yesterday(on 17th March), i tried to recharge my Mobikwik account balance paying Rs.340. The amount is debited from my bank account, but still nothing is credited to my mobikwik account balance. Can someone tell me is this really a fraud company. Do they have any customer care number to contact.
Even i have raised a complaint on their site, and my ticket number is 11005. But till date this is still an open issue....

17 march 2011 - i did a payment of 65 rupee in my mobikwik account ([protected]@yahoo.com). At the end stage of payment (after completion of payment from my PAYPAL ACCOUNT) their server gave some technical error and after that from that day to now i did not get my 65 rupee in my account. i have sent many emails, calls. but they are not replying.

So don’t go to use this website.....

www.mobikwik.com is not a good website. Their Customer support is poorest.

7 march 2011 - i did a payment of 200 rupee in my mobikwik account. At the end stage of payment (after completion of payment from my debit card) their server gave some technical error and after that from that day to now i did not get my 200 rupee in my account. i have sent many emails, calls. but they mother[censored]ers are not replying.

So don’t go to use this wesite.....

Ankit Kumar

Hi ,
This is Prasad Rohom i have done my recharge of 200 twice on 16/02/2011.

But none of the time it got credited in my mobile account.

My mobile no is [protected].

I please request you to refill my account.