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[Resolved]  Yamaha Fz16 — faulty rear tyre

THIS EMAIL WAS SENT ON 3 MARCH 2010 TO ALL THE EMAIL ADDRESSES MENTIONED ON THE MANUAL OF MY BIKE AND I STILL HAVE TO RECEIVE A REPLY. I WISH LAW AND ORDER FOR CONSUMERS IN INDIA WERE AS GOOD AS IT IS IN EUROPEAN AND WESTERN COUNTRIES.

Dear Sir,

I had bought this Yamaha FZ16 on November 10, 2008. I have been very pleased with this bike all this while and this is one very well taken care of bike.

I have never sped it up above 60KM/hr and have never been involved in any rash driving. No screeching brakes or no instant acceleration have ever been a part of my driving.

This is my third bike after Karizma and Apache, so I am quite a biker myself and I know how to look after my bike to make it run smoothly in the long run and I am also well-aware of the technicalities related to my bike.

However, there have been an ongoing issue which I had reported right after my second service. The rear tyre of my bike is of inferior quality. There have been too many wear and tear issues with it which a tyre of this quality should not have, THAT TOO so quickly which is within 3-4 months. It has deteriorated so quickly that I am astonished at this rate.

This tyre has lost all its friction and the bike wobbles and loses control if the bike is slightly tilted on the turns. This tyre gets punctured twice a month at least and the previous punctures keep leaking too. At the same time, the front tyre has never got punctured on the same road and on the same stuffs, so I fail to understand that how come the rear tyre can get punctures so very often.

I have spent almost close to Rs. 2000 only on punctures which I know nobody is going to compensate. Had I been aware that I was going to spend Rs. 2000 on this tyre and that I would have to keep spending like this, I would have purchased a new tyre at this cost. But now, I have already spent this much money and I feel that I have not got what I have paid for.

As mentioned above, I had reported this issue right after my second service. I kept on showing the condition of my tyre to the service staff at the Prince Automobiles, Nangloi, Delhi service showroom (where I purchased my bike from), but they kept on insisting it was normal and that they wanted me to get the puncture job done again and observe the tyre. Thus, I spent all my free services and the time when something could actually have been done. And when the bike was close to being a year old, I was finally advised to contact MRF service center. As a customer, AM I SUPPOSED TO TAKE MY BIKE AROUND AND LOSE THE PRECIOUS AMOUNT OF TIME THAT I NEED TO SPEND AT MY WORK AND WITH MY FAMILY? IS IT MY RESPONSIBILITY TO CARRY THE BURDEN AROUND OF A FAULTY PRODUCT THAT I PURCHASED?

If you have a look at the pictures mentioned below, you will find the condition that why this is so bad and why it is even so dangerous for my life to keep using it:

I have never received a satisfactory solution and I have rather got a run around all the time. Having visited the MRF center myself, I was told that this tyre was getting worse in condition but this was not the tyre quality and it was the bike’s design that made the tyre rubbing at such a fast rate that the rubber got damaged. They gave me a letter that it is not the tyre’s quality but the bike’s design that is at fault. Now, at this stage, who am I to decide who is at fault; Yamaha or MRF? For me, you are the service provider and you should take the ownership to resolve the issue. I am deeply hurt and flabbergasted at this treatment that I have received after I recommended FZ to so many of my friends and relatives.

You can have a look at the scanned letter that I received from MRF stating that it is not the tyre quality.

I need a solution!! I do not need a tyre replacement but I want my bike to be replaced, so that as a customer I finally get what I have paid for, A RUNNING BIKE. Please look into and don’t force me to look for legal options. This may be just a Rs. 2500 or Rs. 3000 worth tyre for you but for me, this has now become a matter of principles and being right. And I will not give up!!!!

I hope to receive a positive quick response as soon as possible.

Regards,
Rahul Gautam

faulty rear tyre
faulty rear tyre
faulty rear tyre
faulty rear tyre
faulty rear tyre
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Complaint marked as Resolved Aug 14, 2020
Complaint comments  27 CommentsShareTweet

Comments

guys go for the conti go 140/70/17 for the rear . . its a lovely tire and offers beautiful grip . . i upgraded to it recently i wanted to go for tufgrip from dunlop but was having a tough time gettin hold of one. but am really happy with the one am using now . . in case u haven't noticed . . its the rear tire that cbr 250 uses. the bike felt a little heavy at first but u get used to it in a couple of days. . the stance is much better and the grip way better ! again it depends from person to person but i would definitely recommend this one. do not go for mrf .., i mean i[censored] plan to change ur tire, why not give another brand a try right. and continental s no bad brand either .. cheers and drive safe !

Yamaha Fz16 — no power

bike looks is good brak is good but power is very bad. service not good shoe rome name bikers yamaha in chennai.
ma bike is rocking but the showroom guys r asking money to fit the back mudguard it has also the indicaters but in kollam they change it for free they tells that its a service of YAMAHA, the Pathanamthitta showroom is asking money and also bad service
fz 16 rocks in looks but cont even race wit honda stunner.
one dad maintained pulser can beet this bike
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Dude,

For all these kind of issues we have one called Consumer Protection cell. take these issues to them and let Yamaha India company also know whats happening with there proud product...hmm
MY NAME IS SENTHIL. I TOO HAVE AN YAMAHA FZ16.HE SAME PROBLEM I ALSO HAVE WITH MY REAR TYRE IN MY BIKE. I DROVE ONLY 13500KM. SOON AFTER THE TYRE BECAME LIKE THIS.

COMPANY SHOULD GIVE WARRANTY CLAIM FOR THE TYRE.
i too have the same pblm company shld have a look

Yamaha Fz16 — metre replacement

ihave a fz16 anfd its metre is not working...replacement period is not over...i brought it on jan15 2009....i contacted sg motors kottayam..bt am not satisfactory
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plz reply
Yes, fz16 has tyre problem. Even my friend has spent a lot of money on punctures. They should give narrower rear tyre and rear disc brake option also.
i am subhajit biswas from kolkata . My bike has clocked 23000 kms and i have nearly 30 puncures . every month i get a flat tyre . this is frustrating i have to check my tyre pressure on every ride this affects the performance and mielege. I am very dissatisfied and need an alternate solution for replacing the tyre
its nt deir fault...u shud always chck d air of d tyre 1nce in a week...
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my friend Rahul i'm also having the same problem with my bike, and my suggestion to you is go for RTI (Right To Information Act)

and post your comments on Social Networking Sites

SHASHANK VAITY
dear guys i am also having fz s and i am also facing simlar problem on punctures i have spend over 1000 rs still the issue is not fixing yamaha ppl have to give some warranty on the tyres
@ Rahul Gautam - Well said . same problem for every1 . i had put 15 punctures in 1 years. its more than cost of REAR Tyre . i am extremely dissatisfied with REAR Tyre make in Yamaha. but i didn't get single punctures in front Tyre . so change the brand or give any possible solution for fore coming customers.
hey guys.. even i m facing d same issue wid my FZ16.. The rear tyre started tearing soon after completing 7k-8k kms... its been a year since den. and i get a flat tyre at least once a mnth n for every time, i get at least 3-4 punctures found.. i hav already spent definitely more dan d cost of a brand new tyre.. i m even ready to change the tyre if MRF is not compatible wid FZ.. pls suggest if der is any other brand of tyre dat suits for FZ...
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Hi ... This is a common problem for the rear tyre which FZ is fitted wth.. If you can opt for a new tyre then I would suggest any of the below:
1. Dunlop - Tuff Grip
2. Pirelli SD
Both comes with good handling in wet & dry conditions and also punctures are rare...

GOMZI...
even I am facing similer issue. 25 punctures in less than 4 months! I also changed the wall twice so in all I spent more than INR 2500 on this tyre. I guess I will do the same, will go to MRF first and then will right to Yamaha and if there is no good results have to file a consumer case.
Rahul, please reply or send me an email if possible about your progress and any new experiance on this matter..
I am Atul from Faridabad.
I also owned FZ16 in Nov-08. Rear tyre is really not good. So many puntchers till date and Zero reliability.
No hearing on this in Authorised Service centers. Now looking for another one.
Hi Guys, Even M facing this issue from last 2.5 yrs n I will going or te 3rd tyre now. However this time I will go for a different company instead. Have got info that have Dunlop in the same size which is not a Radial Tyre so not gonna give that wide look and a friend of mine have opt that and is very happy with the performance, and have Conti which is used for CBR 250. I am abit confused coz still am gonna check about other options like Pirelli SD and Michelin.
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I hate this Goddamn tire, getting punctured at least thrice a month...drawback of Yamaha Fz

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