Yamaha Motor India Complaints & Reviews

I bought yamaha fz-s in november 2009 MEHAR YAMAHA MOHALI. And after 2 or 3 months the chain is causing a lot of noise . And the chain is also not adjusted properly . So the bike is not running smooth. I also did complain in the service centre, but every time they asked me for lubrication . But the lubrication has been done in every service . And when i tell them that even after lubrication the problem has not been solved , then they tell me to buy a new chain. How it can happen ? What should i do ?? My frame number is ME121C[protected]. ENGINE NO. IS 21C2024495.
E- MAIL ID IS [protected]@yahoo.in
waiting a quick response

Sir,
I have a 2002 model Yamaha RXZ 5speed bike . It has a very good performance. But now, no spares have been selling for this bike as it is discontinued. This model have been stopped in 2003. There are only few shops that sells its spare parts and now they says that Yamaha is not accepting their order for its spare parts. Now yamaha has even stopped supply of its engine parts like PISONS,CYLINDERS,ENGINE MAIN BEARING,etc...without...

dear Sir,

this is to inform you that i have searching from 15 days for Fz 16 Wiring from Service center to local market but it not available in moradabad & Delhi, i have cotact to SETCO YAMAHA. they give me very high price of Wiring 1174/-
it is actual price of company or not,
please advice us the genuine price of the same.

thanks haroon
[protected]

Dear All,

Am typing right now the exact words of my friend who went to buy a bike at YAMAHA showroom. This is regarding yamaha showroom in Koparkarni, mumbai. When asked about registration mandatory documents the answers were very vague and the treatement is very rude. And are not providing clear information about the bikes as well [Went specifically for FZ - S]. Am not quiet sure if YAMAHA put up this showroom only for showing off or for selling too [Should have asked there but the manager is unavailable]. The behaviour was such a way that you get irritated... so much irriated that you will be tempted to use F- word but as an educated and sophisticated citizen with common sense unlike the illiterate sellers at that showroom, i controlled myself. And by the way.. if your bikes are selling way too many even then i guess its not ok to treat your customers like that.

Rahul,
Ghansoli,
Navi Mumbai.
[91+ [protected]]

I went 1st time to this showroom for getting service and i just asked that serviceman to adjust my meter. What he did is awfull to say, he tried do hard that he just broke my metere. Later on i realized that the man was drunk. And now he is not ready to get me new one. What should i do??.
I don't want my meter but just want to ask if YAMAHA people do care to read this"Do they think atleast once before giving contract to these people or they have any kind of control over them"

i have bought a bike of your company one unit name FZS. i am sory to say but i am very disapponted by the quality of your tyres which u have put in it i am talking about the rear tyre of the bike. one side of the tyre is totally warnout. what should i do i want to know about this matter and please can u send me the details of my tyres so i can check it that it is originally supplied by u. my chasiss no. is ME 121CO[protected] and also i just want to get replaced this by you..

My Name is Ajit Regall, I had purchased a Yamaha FZ-16 on 26 June 2009. Since the first service I had been explaining the service center (Venkatesha Motors) about the multiple issues I have with my motorcycle. I had a problem of Mileage, Gradual deflation of rear tyre, weakening clutch, Irregular mileage due to storage of fuel in the tank (possible evaporation of fuel from the tank). Everytime I tell the same complaints to the service centers and the issue is repeated since the issues are not addressed. Looks like they just clean the carburattor and wash the vehicle and deliver it to the customer. I have confirmed with other friends of mine who have Yamaha vehicles and apart from not clearing the customer issues they complain of misbehaviour by the service staff in other service centers across the city. I seriously doubt the credibility of Yamaha Motors towards the customers. My rear is a serious problem. I inflate the tyre in the morning with 32 psi, only to see it deflated to 22 to 24 psi the next morning. I hope atleast now Yamaha would take some action on their after sales service. I had responded to the SMS's from Yamaha on the satisifaction of Service but there was no responce from the team managing it.

My vehicle Number is AP 29 AH 5426. You can contact me on [protected]@indiatimes.com or my mobile number isregistered with Yamaha Motors.

On 25th of June 2010 (Friday), I went to the Yamaha Factory Shop (YFS) located at 15A, Mumbai-Pune Highway, Wakdewadi, Shivaji Nagar, Pune-411003, Phone:[protected]/137.
I wanted 2 get performa/quotation of Yamaha FZ-S.
In the showroom nobody came to attend me, so I asked a young man..may be a salesperson..he gave me the performa/quotation. I asked him about finance scheme..so he told me about finance also. He was in little hurry..may be his duty was getting over or something..(I went there around at 3.00pm)..I wanted to know the details of Yamaha FZ-S...I mean, bike's features..performance..and all other specialities of Yamaha FZ-S. But all salespersons were busy..I noticed that hardly any customer was there at that time. Then why they neglected me? I know it sounds egoistic..but I'm not that kind of person. Just imagine yourself in my place..my wife was also with me..the person who gave us performa/quotation, my wife asked him about test-ride of Yamaha FZ-S. He said there is no bike for test-ride available at that moment. But while entering to the showroom I saw there were three test-ride bikes parked out side the main entrance..and a customer was taking a test-ride. My wife asked the same salesman a pamphlet/brochure of Yamaha FZ-S..but he said that pamphlet/brochure is also not available. In the showroom there were two/three Yamaha FZ-S exhibited. Anxiously in excitement I went to a bike and I sat on bike's front seat. In the next moment, the person who gave me performa/quotation, said, "Baithna nahi.."("Don't seat..") I said sorry to him and got down. Then I left the showroom..but felt bad about it. My wife told me to ignore all that..so I'm almost normal now..but now I'm confused about buying Yamaha's any bike..!!!

OH MY GOD!!!! The last place to buy a yamaha bike in chennai would be Paras Yamaha store located in mount road! They are horrible, their attitude is horrible and the way they handle their customers, they make sure they spoil yamaha s name. I bought a yamaha fz-16 from there close to a year ago and since day one, i ve always had problems with them. They dont care i[censored] complain or even i[censored] sweet talk them to do the work, all they want is money.

I give my bike for service at the correct period mentiond in the company and still they somehow find a reason to cancel most of my free services.The people in the service centre are so grumpy and have absolutely no respect for customers. They fail to realise that we pay so much money to buy a yamaha and they treat the bike like !
Two incidents:
1. I went to the service center and told them i need to service my bike. they took down all the details and i had told them that my front disc was jamming and to fix it. I also told them to water wash the bike as they failed to the previous time. When i got it back on monday, the bike had 'nt been washed, my disc was jamming as usual and the person working over there wouldn even wipe my bike and give it. i had to run behind them for 30 min before they even tried to wipe my bike in a very disgusted manner and he expected a tip.

2.This one was the worst. I had to take the bike on a long distant tour for about 300km so i told them to do it up really good. As usual i found the bike not water washed and they didn even bother to clean the air filter. they took 250 for engine oil. around 170km, the bike stopped and the engine was over heated. i took it to a near by mechanic and found that they had never filled any oil and my air filter was clogged. i was so scared and furious.

Even i[censored] complain, they really dont give a . I really want to file a case with the consumer court and show yamaha, how Paras yamaha is spoiling their name!
Anybody from chennai who s reading this, please DO NOT buy a bike from Paras yamaha. Even i[censored] have, please get it serviced somewhere else.
Contact me for details

Cheers
Addy
[protected]@gmail.com

i have purchased Yamaha fz 16 bike from Paras yamaha vasai Showroom,and there was a noise from engine from the very first day but i was told that at the time of first free service it will be rectified and after that i have done two services till date but still bike has the same noise and its increasing day by day.So please look into the matter and do the needfull rectify the fault and repair the same or change the bike ASAP.

Itook yamaha fz-16 model bike on 04.08.2009 my chassis no. ME121C[protected], Engine No.21C2009324 AND INVOICE NO. 2009/2010/121 the batterry they give with my bike started showing complaint after 5 months when i asked them to replace it they were telling that battery cannot be replaced as it is not in warrenty period. Dring the time of taking the bike they told battery is having a warranty of 1 year. kindly provide me a solution for this.

Hi,
I bought yamaha fz 16 on November 2008. The bike was good till one year after which i had a problem in front tyre like air leak between the rim and tyre.The air reduces and becomes 10 psi from 28 psi in one day. Since it is a tubeless tyre i took it to MRF people. They said there is leak in beeding so they scrathed some paint in the rim where the tyre sits on it. Then the bike was good for one month.
Again the problem started.The air reduces and becomes 10 psi from 28 psi in one day. I took it to MRF again. But they sai the problem will rim and not with MRF tyre. so i took it to "SRI YAMAHA MOTORS" CHENNAI. Where they took one day and did the same scratching work on the paint and gave back the bike.
They billed 150 rupees with 8% tax for this useless work and they promised there wont be any air leak. But there was ar leak on next day itself.
Now wat shall i do with the YAMAHA rim?. Can i ask to change in warrenty ? It is all because of there low quality paint on the rim.

Asaithambi.
[protected]

Dear Sir/Madam,

I am not even sure if any one is reading this or not.I have no idea if it will be of any use or not to me.But still want to express myself.We have this freedom of expression in this country.

I bought this yamaha bike last december. My first one.So natuarally I was too exited about the whole thing.I even ignored the seriously bad service which the Yamaha dealer (PANACHE ENTERPRISES) provided.he made me wait for the bike like a dog till evening.But as I told I was so exited to get my bike home.They even charged me 100 bucks as part of "baksish"... For wat??????

Anyway, I rode my bike for sometime.Then came my 1 st servicing, never do they stick to the promise of delivering my bike in time.In my 2nd servicing a weird sound was heard.They murmurred among themselves and just changed the engine oil.And I never came to know what happened.On my 3rd servicing they told that my bore kit was spoilt due to over tightening of spark plug.I had no idea again wat happened. I asked if i am eligible for warranty since this is no was any external damage and the servicing is done by yamaha authorized dealers.My several request were in vain. I felt like I am being charged for their mistake.Now isn't it common sense that I could not have possible damaged my engine in just 5 months of riding in city.(I do not ride rash).Even this was not enough ..they told me that the parts had to come from faridabad and it would take 5-7 days.I waited for atleast a call from the dealers but in vain.When I called they kept on postponing the date of delivery of my bike telling that parts did not arrive.I do not understand, I am livibg in bangalore which is no way a village or small town.How come they do not have basic parts in yamaha authorised service centers? In the mean time I asked the delers to get in touch with the "Company service engineer" and try for my warranty claim. But he said after a few days that the company engineer also had the same thing to tell. "My engine problem is not under warranty" My question is under what circumstances the warranty helps??????Please let me know. Today was heights, I was told to come at 6pm to get my bike . When I arrived there I found it still in pieces and in no way it was in any state to be delivered. The manager still told that it would take half an hour. I waited and after half an hour he toild me to have another bike as he can get my bike ready only by next day.Is n't it heights of bad service and more so for a famous company like yamaha. I am quite sure they will come out with some lame excuse tommorrow also . i am even doubting that I will ever get my bike back.the delear's address is given below:

Dealer Name PANACHE ENTERPRISES
Address NO.8 CMH ROAD;INDIRANAGAR
City Bangalore
Phone-office [protected],[protected]/25297349
Phone Res 369971


No mre a proud owner of yamaha fz-s,

Aneesh

Dear All,

This is Regarding Again my bike problem i send you many time more mail but you and Ur company not give any response regarding my bike .
Last date your company Hindustan Yamaha employee say me parts has been changed till dated 30/05/2010 but still date any type of part not come in your dealer Point many time i go their and told him regarding my bike problem like you know very well about all problem and rpm problem is also available their.

On Dated 07/05/2010 My husband Mr Robin Goyal going some personal work on the way when he is on highway bike run on her proper speed automatically bike RPM has been going in high speed and he is safe his life god knows and after that he going with friend your dealer ship Hindustan Yamaha compilation this Problem Yamaha Staff say you don't know about driving and miss behave with my husband .

Sir, plz let me know how many time i completion regarding my bike and mail you ? if you and your company don't take any action with my bike , i take legal action against with your dealer and company with in two days .

Once again i remind you any corresponding you want mail me on same mail id and phone no is [protected],[protected].

NOTE:- PLZ FIND ATTACH WITH PHOTO GRAPH THE CONDITION OF NEW BIKE AND MY BIKE PARTS .

NOTE:- I ALSO MAIL THIS ALL EPISODE COPY FOR CONSUMER FORUM.


Regards,
DIMPLE GOYAL,
W/O ROBIN GOYAL
Agra
[protected],[protected]




On Wed, May 12, 2010 at 7:52 AM, jitendra jain <1981.[protected]@gmail.com> wrote:

Dear Sir,

Plz let me know about my bike condition as soon as possible on same mail id.


On Tue, May 11, 2010 at 11:41 PM, jitendra jain <1981.[protected]@gmail.com> wrote:

Dear Sir,

I Dimple goyal W/o Robin Goyal R/o IInd Floor Putariya Mahal Belanganj Agra Flat no - 205 ,Purchased Yamaha Fazer bike Reg No-UP-BM-4094 in the month of 5/02/2010,but till date i face many problem in this bike battery problem And relay problem & services problem like engine oil ,i send my bike first time your dealer ship Hindustan Yamaha Agra for service purpose but your dealer not change the engine oil and return my bike same Condition which i send the time of service after check my bike i found engine oil not change in my bike when i go back the dealer point says about the Eng oil than they change the engine oil .

Sir, as a customer i request you to plz arrange the good services regarding the bikes problems which costumers face in Agra your dealer Hindustan Yamaha is not given the proper Response regarding any thing and always Miss guide the customer ,says always what ever you done done that ,i request you plz solve my problems as soon as possible either i take any action against your company .

--
Regards,
DIMPLE GOYAL,
W/O ROBIN GOYAL
Agra
[protected],[protected]

I bought a yamaha fz 16 on january and in this 4 months i am facing a lot of problem.the service center is very poor and they dont hear what we say.From the first service I get a lot of noise coming from the engin and the pick up is very bad.even a splendor can overtake me.I reported this sevral times and never rectified.This creates a very bad impression on yamaha.I got the vechicle from Raj Yamaha, Thoraipakkam,Chennai.

Respected sir,
My name is Devendra Mirkute.I had booked a white R15(limited edition) in thane at AIMS yamaha showroom near akruti mall junction,next to vikas palms,Dr ambedkar road,Thane-400601.
I had booked the bike on[protected].The dealer told me that he will give my bike in a month and this bike is new edition and only ten days have passed.I visited the show room a couple of times and he used to tell me to wait for some days.41 days have passed and now he is telling me that the bike is not available and company will not produce that bike cause it was limited edition.i suspect that he is cheating me and giving the bike to other people just becuase they are going to pay him more.
Now a days dealers are taking more money in order to give bike early.I am attaching a image of the receipt the dealer gave me ...please help me sir.
i hope this complaint will not go on deaf ears.I am waiting for a positive reply..Thank you.

I brought Yamaha Frazer 150 cc on[protected], which after riding for an hour left me with bad shoulder pain when consulted doctor advised to check with the bike alignment which could be causing the pain.
The bike surprisingly did not have any stability the bike handle was pulling towards left side which is why i was having pain in my shoulder. Now after so may QC checks by Yamaha how come i received this kind of bike. What are my rights and how should I approach Yamaha regarding this.

I am dissatisfied with the kind of service provided by the yamaha service center people. From the last two times no proper service has been provided and my issues regarding my bike stability remains the same. Address is mentioned below:-
YAMAHA - PRO SERVICE DELHI;C/o YAMAHA MOTOR INDIA SALES PVT LTD;B-1/F-8;MOHAN CO-OPERATIVE INDL. ESTATE;MASPAR HOUSE;MATHURA ROAD;NEW DELHI - 110044

Dear Sir,

I own a Yamaha R15 (Reg No. MH06AR9074, CH.No.ME120P[protected], E No. 20P1001618) which was bought from Naman Auto, Panvel. I have had a very bad experience with the Yamaha Service Centre owned By Naman Auto, Panvel. I have been complaining about a coolant leakage problem from my bike during the last 2 free service. Both the time the service centre guys tightened the cap of the coolant cap in the bike and said that the leakage is because of that. This problem reported by me will be logged in their service records. After the completion of the free service and warranty period when i complained that the problem still persisted, they said that the radiator of the bike had a leakage and they sticked it with M Seal. When i asked them to replace they radiator they said that the bike's warranty period is over and will notify me when the area service manager comes to the service centre and that i can speak to him. Till now they have not called me and this is more than a month after i serviced the bike. I want the radiator replaced since this problem was notified to them before the expiry of my warranty and it was their duty to identify the problem and get it replaced.

Secondly the service centre guy do not allow anyone to be with the bike while it is serviced and i have always gone for Yamalube, the recommended engine oil during all my services and have also serviced my bike during regular intervals but they also told me during my last service that there was no engine oil in my bike when they opened it and my bike's engine has become rough and the engine oil is getting contaminated with some metal pieces. I dont understand how the bike engine oil can finish or get contaminated if they had filled it the last time during the service.

I am very much annoyed wih the experience and need justice for the same. After trusting a world leading brand in two wheelers like Yamaha and spenidng 1.08 Lakhs of hard earned money on a bike if this is the sort of service i am getting its very sad. I had always recommended my friends to go for Yamaha bikes and now such a experience in which they cheat me. I want to raise a complaint and get my problems resolved. Please Help Me. My mobile No. is [protected].

Sony Antony

hi
this is Janminder Singh Hanspal, i bay i Yamaha FZ bike dtd 20-06-09 and i had a problem from service dealer Rahul Yamaha, when i was leaved my bike for a first service to service center and i told the service manager i had i doubt the puncher in rear tyre could you plz check it that, but when i was took my bike from the service center they add the 250 Rs. in bailed for two puncher repairs in their tyre when I discuses the manager for that charged and he told me their has a tubeless tyre and it will be charged that same. and I was asked also who was took my vehicle for repaired the puncher tyre he told Mahender Mechanic was took my vehicle for repaired. when i asked the Mahender where from you are repaired the vehicle for punchers. he asked me some address and I was go there and i confirm that but the person who met me there they told me they can't repaired my vehicle and when I was rang the Mahender he asked me he was not repaired my vehicle's punchered from punchered shop and take it off all the amount 250Rs in his pocket. this is first impression from Rahul Yamaha to me and one thing more when I was leaving my bike to service center, mahender asked me for some money and he told me also he will be good care of my bike through this. and second time when I go there for my second service for my vehicle, I was leaved my vehicle with full tank of petrol, but when i was took my vehicle from the service center , my bike was Reserve position after run 8KM and I was consult the manager for that incident he bludy asked me Sir when you was leaved you vehicle it was petrol is about 2 point in their fuel tank. and he checked the fuel from his stupid scale. even I was told this incident to the owner of Rahul Yamaha but he can't listen anything from my side... and one more wonder thing happened some day before my bike was scared and it was Frok T was misalignment and I was goose to drop my bike in service center on Dtd. 20-02-10 and there manager was full inspections my bike and he assured me my bike will be repaired. and it has a goose in proper condition. in the evening when I was got my bike and received the bill and I can shock to saw the billed it has charged the following below:
1. Handle Bar 240/-
2. Servicing 150/-
3. Engine Oil 220/-
4. Chain Lube. 70/-
5. Chain Clean 70/-
6. String Backet Bal. 350/-
7. Shock Asmbly. RHS Balancing 375/-
8. Shock Asmbly. LHS Balancing 375/-
9. Front Alloy Wheel Balancing 250/-
10. Disc Plate Balancing 450/-
11. Opening & Fitting Labour 250/-
12. ST 50/-
Total Amount is 2920/-
and now the my doubt is this they charged me so much extra for the Sl. No. 7 to 10 because in have my knowledge is the both parts of the bike are changed when it was damaged or misalignment but my Service center manager asked me they repair the both parts now could you please tell the this kya ye parts jo hain wo repair hote hain ... Disc Plate or Alloy Wheels ....?
now the I was paid all the bill what ever the amount there... and tomorrow Dtd 21-05-10 I went to the Rahul Yamaha Showroom and I was told the all what happed to me after long dis cation with his Manager finally he asked me you sale the your vehicle because your are not satisfy from bike. that time I argue with him and I told him I was satisfy form bike but not your Service.... I was except from this type of ans from him...
now plz tell ki ab mein apani bike ko kahan par repair karwayon .... now I have a see only oneway now the I will realy resale the my bike in to much Lose.... and never purchased any vehicle of YAMAHA.....