Yamaha Motor India Complaints & Reviews

The new Yamaha SZ-X 150cc has been launched in Rs.49000 but its performance is really poor.The engine style is same like the FZ-S and Fazer but SZ-X have not got much power.And there are many things to be told like there is no digital speedometer,no disc brake,no handle rims and the switches are not so much stylish as FZ-S.So i hope that u will make this changes within these days and launch new SZ-X with these changes and the front face too.But the price should be same.Being 150cc it has got only 12ps i think its because of the cost.

RAJ YAMAHA, Chennai - Pathetic Service

I bought FZ16 with these guys, only reason is, it will be close to my offcie so that I can easily get serviced. That is a very wrong decion.

Sales: If they ask you to come directly for a good deal, For sure yoo will not get any deal. They are so cool till you pay money. Once done, the sales person will not give you a courtesy smile.

Service: They do as if they are giving it for free. If youtalk to service manager, he will talk as if you are a stupid and he is genius. He forgets that he is a mechanic.

VERY UNHELPFUL AND UNFREINDLY ENVIRONMENT.

This is the 7th time i am facing same problem
I bought my bike fazer from JM MOTERS SECTOR-10 and after my second last servicing
i started facing this problem,i.e starting problem.
every time i got a gurantee like every thing is fine now but same problem like after just 2 hrs bike shows same problem
I dont know what to mention,but anyone will feel bad when their bike will not start in the middle of road.
So do i,and 7th time i am facing same problem,now i am afraid to give them my bike,they always handover my bike to new
engenieers and give a assurance like it wont happen again.but it did.
NAVED is one of engenieer then second jaswant, I am really fed up with your coustmer care.
I wont recomend any one else to buy yamaha,even i"ll sell this bike any buy any other
brand.just because of your brand i got trust and thats why i bought it,and this is my second time filing
case to consumer court.PLEASE REPLACE MY BIKE.

Dear sir,

we have purchased 2 wheeler yamaha R15 LE at raj yamaha, chennai. they have collected amount of rs-2335/- as per the proforma invoice and they gave me the insurance policy of rs-1680/-. they have cheated us by collecting the excess amount and i have called them many times but their not responding properly,

I had buy Yamaha Bike From Yamaha Dealer Name-Dama Automobile Dist-Mehsana & i had paid cash but from last two years my bike is still not be Registered In RTO Office. I want to say that i m not only one many of the customer is suffering this problem & i had complain so many times & send so many mail on backoffice but their is no one who heard my complain. So i want to say that no one should buy any Yamaha Bike otherwise you have to suffer like me.

SIR/MAM
i hav bought my yamaha fzs one and a half month back and after my first service was done my disc brakes stopped working properly i went to yamaha authorised showroom to complaint it they even did some things to improve it but now they have stopped responding and my disc brakes are getting worse day by day and have even acted as a sign of danger to me ...everytime i went there for its repairing they charged me for it and the result was nil ...please help me as soon as possible
URGENT

Hello sir,
I am one of your customer.i have to say this with very sad feelings that i am very unsatisfied with the bike which i had bought from one of your showroom bulland yamaha prahladpur new delhi in november 2009.since beginning i am getting a lot of problem with this bike yamaha fazer.mileage problem and speed problem is there.after purchasing i have changed the clutch plate two times and now again clutch plate is burnt in a month.i am very tired of this getting a lot of problem.please help me with this in two days or i will put this bike in the showroom.i am very upset.i think i had been cheated.please take some action soon.i have complain to dealer manager and others also but they are not taking this seriously.
Tanveer alam [protected]
thanks

I had given my Bike Yamaha FZ 16 for service on 29th Sept 2009. I had asked to check the Handle problem because the bike doesnt run in a straight line as it strafes either to the Left or Right. I ride very carefully so I am wondering how this problem arised. Many friend of mine have the same bike and their daily running is more than my bike. Did Yamaha Service centre steal any parts from my vehicle?? No repairs were done and I am very disappointed.My front mud guard was scratched badly during washing process by rubbing against the floor. I wish that Yamaha India takes note of the poor service given by Yamaha Service Centre in Koper Khairane and the Dealer Alka Yamaha in Koper Khairane are also having slack attitude towards Customers which is a shameful thing. I want the problem of the steering resolved and replacement of the front mud guard.Regards,Alok Deherkar,Cell No. [protected]

i purchased my FZ in April End this year from Emm Pee motors.

Since Day one of purchasing the bike, there was intermittent problems of Mis firing in the engine.
I bought this to the notice of the dealer who adjusted the carburettor settings and told me that the problem was resolved.

However this problem continued. i got the bike serviced from Shaili Yamaha in Panchkula next time and explained the problem to them who did basically the same thing what Emm Pee did.

This time i started facing other issues like starting of engine and abrupt shutting off of Engine at times when the bike is standing.

I spoke to Yamaha helpline and they advised me to get the bike shown to The Dealer in mohali as they had the best mechanic to fix the problem.
But still it wasnt resolved.

Then On your advise, i bought the bike back to Shaili yamaha with an assurance from the dealeryourself that it will be taken care of this time.

I had clearly mentioned the problem of Stalling of Engine at times and starting issues to them, they did some tuning of the Carburettor and adjusted the idle speed etc again and returned the bike to me saying that it was fixed. i did take a trial of the bike and it seemed resolved to me as well.

next morning- i tried to start the engine and it refused to start despite repeated attempts. Finally after using the choke etc, i managed to start the engine again.

I have now lost faith in All dealers as no one seems to be able to fix the problem. I have now stopped using the bike since i think that it might develop problems at any time.

Please escalate this issue to Yamaha and Fix my problem asap . It has been now more than 05 months since the bike has been purchased and i am a bit frustrated after having spent so much money .


regards,
Zorawar

[protected]

Hello yamaha
This is abhilash from bangalore. Recently I purchased a pre-owned yamaha rx 5speed for 35000 rupees. The only reason for me to buy this bike is I love rx from my school days. And whenever I saw anybody speeding in rx I used to tell myself I must buy this bike one day. Finally my father bought me the rx 5 speed. Currently I am studying 1 sem BCA. Well the point is my bike has 4 speed bohr, 4 speed carburator and 4 speed head and the main problem is the bohr which is in the last over season. I was actually cheated by the guy who sold me this bike. Though it has been only few days since I got this bike a mechanic near my house has told me the bohr has to be replaced and also adviced me not to take the bike out of the city as I might land in trouble because the bohr is in last over season. I used the bike only for 2 days and for the last few days I have not even touched the bike because the milage is as low as 15 km/ltr. With this milage I cannot afford to ride the bike. What I need is 5speed bohr, 5speed carburator, 5speed head and I also request yamaha to mail me the list of spares available for rx 5speed as my bike is 2000model, there are few other parts which should me replaced. I am feeling sad and disappointed because I have the bike which I love, the bike which I wanted to buy from my school days but I am not able to use it due to the above mentioned reasons. Please understand my situation and my feelings towards my bike. My email ID is [protected]@gmail.com and my cell no is [protected]. I kindly request yamaha to do the needful.

i am purchashing yamaha gladiater byke on dtd.[protected], bike no. mh-36 j -5879 from bhandara, within 2 months his oil seal of front shock up leakage. i have complaint for this at local dealer of yamaha at bhandara, he was charged for the same, that time i.e Rs. 100/- Rs. then after 1 month once again raised same problem, and this time we will pay for 100/- more for this, and now recently on dtd.[protected] oil seal problem raised and dtd.[protected], during free service he was chaged amount Rs. 91.48 /- vide bill no. 2709 dtd.[protected], on the said problem i have told this agencys ower but he was neglet this complaints. hence i have complaint raised in your side sir, i think there is a manufacturing problem,
it is therefore requrested to kindly look my probelm seriously give me proper justice sir,

Dear sir,

There is no responce form YAMAHA Team..

Pleas refer the below mail trackked with YAMAHA Back office..

Hi Team,

Please get the update from Mr. Rambabu & forward the same..

Please provide the Higher escalation Details..

Thanks & Regards
Avinash D

From: Avinash D - Workplace Support Warangal - IT Service Delivery
Sent: Monday, 20 September 2010 12:18 PM
To: 'Back Office'
Subject: RE: Engine noise in Libero G5

Hi Team,

Please take Update status From Your Mr. Rambabu & Update the same..

Note: But The problem is not solved..

Thanks & Regards
Avinash D


From: Avinash D - Workplace Support Warangal - IT Service Delivery
Sent: Wednesday, 8 September 2010 4:31 PM
To: 'Back Office'
Subject: FW: Engine noise in Libero G5
Importance: High

Hi team,

Miss: Vini as given the commitment that Mr. Rambabu is going to visit the warangal to solve the Problem by Last week. But till now no one visited & solve the problem.

Please make to solve the problem as earliest as possible Or else please forward the mail of higher authority are provide the mail ID’s /contact number of them.


Thanks & Regards,
Avinash D
Work Place Support Ing Vysya Bank Warangal
avinash.[protected]@ingvysyabank.com
Off #:[protected]
Mobile #: [protected]
________________________________________________________

From: Avinash D - Workplace Support Warangal - IT Service Delivery
Sent: Monday, 23 August 2010 10:48 AM
To: 'Back Office'
Cc: '[protected]@gmail.com'
Subject: FW: Engine noise in Libero G5


Hi ,

Please find the attachment of scan copy of service record book.But till now the problem is not resolved..


Thanks & Regards,
Avinash D
Work Place Support Ing Vysya Bank Warangal
avinash.[protected]@ingvysyabank.com
Off #:[protected]
Mobile #: [protected]
________________________________________________________





From: Avinash D - Workplace Support Warangal - IT Service Delivery
Sent: Friday, 20 August 2010 3:49 PM
To: 'Back Office'
Cc: Avinash D - Workplace Support Warangal - IT Service Delivery; '[protected]@gmail.com'
Subject: RE: Engine noise in Libero G5

Hi ,

Please find the attachment of scan copy of service record book.


Thanks & Regards,
Avinash D
Work Place Support Ing Vysya Bank Warangal
avinash.[protected]@ingvysyabank.com
Off #:[protected]
Mobile #: [protected]
________________________________________________________



From: Avinash D - Workplace Support Warangal - IT Service Delivery
Sent: Friday, 20 August 2010 12:00 PM
To: 'Back Office'
Subject: Engine noise in Libero G5

Hi team,

My vehicle was purchased on[protected] Monday at SHIVA YAMAHA (authorized dealer for INDIA YAMAHA MOTOR PVT. LTD.,)in warangal Dist, A.P.
Vehicle Chasis No:ME15TS0CY82003475
Vehicle Engine No:5TSC009407

The Yamaha India as provided Warranty Period of 24Mounts/30,000 KMS (8 Free Services).please find my service schedule given below as per warranty.
KMS /Day Date Service at KMS/ONDATE job Card no
1. 500-700 [protected] 700 KMS 458
2. [protected] [protected] 2700 KMS 683
3. [protected] [protected] 5000 KMS 950
4. [protected] [protected] 7656 KMS 1308
5. [protected] [protected] 9000KMS 1618
6. [protected] [protected] 10025 KMS 1820
7. [protected] [protected] 12500 KMS 2286
From this service on words My vehicle Engine is getting some noise. Here your engineer forwarded the solution to next service.
8. [protected] [protected] 15000 KMS 2973
After this service I have given one more service for the same by 2nd days after the service with your team at warangal for the same issues. but the solution is nil…
9. [protected] [protected] 17017 3416
Here your service engineer Mr. Ramababu as visited the warangal & checked my vehicle. But problem is not resolved.

Note: In your local dealer I heard a word that the Vehicle should not enter the show room after Warranty period is completed.


Please Do needful & replaced My vehicle engine.

Thanks & Regards,
Avinash D
Work Place Support Ing Vysya Bank Warangal
avinash.[protected]@ingvysyabank.com
Off #:[protected]
Mobile #: [protected]
________________________________________________________

Thanks & Regards
Avinash D

yamaha fazer front alloy wheel when struck on a pot hole, its rear wheel has bent slightly so air is not residing inside the tyre for long time within two days its air leaks out

please give me some solution
[protected]

hi

i Buy a Yamaha Fazer on finance. Then i clear all installment, But my clearance certificate not provide.I many days contact your assistance ( POLASH DA)on Basirhat Office But on Today i do not any help for your any assistance. Do not mind castor's harreg your company policy? or Your assistance is c hitter? My contact number [protected] / [protected] / [protected] / [protected]. Please call me i say mooooooooooooore in Bengali.

I hope you are solved My problem Immediately....................

Thank You

RAKESH KAR

Dear sir ,

subject : the quality of rear tyre does meet my expectation and does not worth the amount i have paid for this bike ......

My name is Mustafa Quadri . i have purchased yamaha fz16 on 12/11/2009. and my complaint is about the rear tyre of the bike it got punchered 7 time in last 9 months . and the quality of MRF tyre is worst . since last two days my bike was punchered 3 time imagine . i went to MRF outlet in pune as the the bike got punchured (as usual ) the mechanic said there is a fault in this tubeless tyre and we are getting complaint . i was late while going to office because of this problem . i am answerable to my manager and iam giving the same dam excuse since last 3 days . i cannot give the same excuse anymore . i am loosing faith in yamaha ........... can you please help me out .......... my bike details are bike number : MH12FS2160 . date of purchase 12/11/2009 ........by purchased at YAMAHA FACTORY OUTLET wakdewadi pune maharashtra... my Mobile number : [protected] ......

i hope you guys will replace rear tyre for my bike. other wise the i will loose faith in yamaha .

Thank you ...........

Regards
Mustafa Quadri .

I HAVE PURCHASED YAMAHA YBR 110CC FROM YOUR DEALER EM PEE MOTORS(AUTO DIV.), CHANDIGARH ON 14/07/2010. FOR REGISTRATION OF THIS VEHICLE, I APPLIED TO REGISTRING AUTHORITY, BUT THEY REFUSED TO ACCEPT THE FORM AS ACCORDING TO THEM THIS MODEL IS NOT APPROVDED BY RTO. I AM CONTINUOUSLY FOLLOWING UP WITH THE DEALER BUT GETTING NO RESPONSE IN THE MATTER. KINDLY LET US KNOW THE STATUS OF SAME.

THANKS
SURINDER
MAIL ID [protected]@gmail.com

Hi sir,
i'm anup from Hosur , Tamil Nadu .i bought Yamaha fz16 on July 31st 2010 from senthil kumar dealer in our town. I got a problem with the alloy wheel and tyre of my bike.But they are refusing to change the tyre.response is not good from the service center .I Have 1 Year warranty.So i request you to take action immediately as soon as possible.

Bike Details

Registration Number: Tn 70 B 3295
Bike model :Fz 16
Address of dealer: Senthil kumar Yamaha
Engine number : 21c5 011084

My contact number: [protected],[protected].

I took a bike in ramanathapuram, Trichy road before 4 months, i had serviced my bike for 2 times in free service. This two times after service my bike's mileage 22 KM/L. At first in YAMAHA showroom they promised that YAMAHA FAZER will give 43 KM/L . The last service date is[protected]/ Cash bill No:7320-- For changing the oil only 4T oil. Am running my for past 3 days and yesterday[protected] my bike was breakdown the main reason for this is Oil Dry. So am not satisfied so please give me the instructions to change my bike/product.


Thanking you,
Regards
Ms/Mrs.B.Valarmathi

I went to geeta motors Yamaha showroom situated at mohan nagar Jindal market for my service they gave me timing for 5 pm for delivery I stayed at their service center in the mean while. At about 2:30 pm i checked out my bike was not in service center after my inquiry i found that one of their mechanic Mr. vijay took my bike to home for taking lunch .On my inquiry they respond very rudely and the owner said for customer need we use customer bikes is that Yamaha response towards consumer care It have no papers in my bike at that time i carry them with me if any misshaping happen by the driver who will be responsible for that yamaha must take a serious action against the service center and dealer if not i will take a legal consumer form case filed against the firm
Name Rakesh hooda
Bike yamaha fazer purchased from Tulsi lok and sons
Coustomer I.D. -[protected]J21
Frame No. -ME145501X92018468
Date of purchase[protected]

Fifth free service cupon no.-17911

I Have serviced my bike in orion service center koramangla but team working in this service center not checked even single parts of the bike. given complaints for self start & mailage. as i said same bike i have received after servecing but there is no improvement. again i got same complaint. informed to the manger and he replied sorry for inconvenience. very bad.