Yamaha Motor India Complaints & Reviews

i purchased my FZ in April End this year from Emm Pee motors.

Since Day one of purchasing the bike, there was intermittent problems of Mis firing in the engine.
I bought this to the notice of the dealer who adjusted the carburettor settings and told me that the problem was resolved.

However this problem continued. i got the bike serviced from Shaili Yamaha in Panchkula next time and explained the problem to them who did basically the same thing what Emm Pee did.

This time i started facing other issues like starting of engine and abrupt shutting off of Engine at times when the bike is standing.

I spoke to Yamaha helpline and they advised me to get the bike shown to The Dealer in mohali as they had the best mechanic to fix the problem.
But still it wasnt resolved.

Then On your advise, i bought the bike back to Shaili yamaha with an assurance from the dealeryourself that it will be taken care of this time.

I had clearly mentioned the problem of Stalling of Engine at times and starting issues to them, they did some tuning of the Carburettor and adjusted the idle speed etc again and returned the bike to me saying that it was fixed. i did take a trial of the bike and it seemed resolved to me as well.

next morning- i tried to start the engine and it refused to start despite repeated attempts. Finally after using the choke etc, i managed to start the engine again.

I have now lost faith in All dealers as no one seems to be able to fix the problem. I have now stopped using the bike since i think that it might develop problems at any time.

Please escalate this issue to Yamaha and Fix my problem asap . It has been now more than 05 months since the bike has been purchased and i am a bit frustrated after having spent so much money .


regards,
Zorawar

[protected]

Hello yamaha
This is abhilash from bangalore. Recently I purchased a pre-owned yamaha rx 5speed for 35000 rupees. The only reason for me to buy this bike is I love rx from my school days. And whenever I saw anybody speeding in rx I used to tell myself I must buy this bike one day. Finally my father bought me the rx 5 speed. Currently I am studying 1 sem BCA. Well the point is my bike has 4 speed bohr, 4 speed carburator and 4 speed head and the main problem is the bohr which is in the last over season. I was actually cheated by the guy who sold me this bike. Though it has been only few days since I got this bike a mechanic near my house has told me the bohr has to be replaced and also adviced me not to take the bike out of the city as I might land in trouble because the bohr is in last over season. I used the bike only for 2 days and for the last few days I have not even touched the bike because the milage is as low as 15 km/ltr. With this milage I cannot afford to ride the bike. What I need is 5speed bohr, 5speed carburator, 5speed head and I also request yamaha to mail me the list of spares available for rx 5speed as my bike is 2000model, there are few other parts which should me replaced. I am feeling sad and disappointed because I have the bike which I love, the bike which I wanted to buy from my school days but I am not able to use it due to the above mentioned reasons. Please understand my situation and my feelings towards my bike. My email ID is [protected]@gmail.com and my cell no is [protected]. I kindly request yamaha to do the needful.

i am purchashing yamaha gladiater byke on dtd.[protected], bike no. mh-36 j -5879 from bhandara, within 2 months his oil seal of front shock up leakage. i have complaint for this at local dealer of yamaha at bhandara, he was charged for the same, that time i.e Rs. 100/- Rs. then after 1 month once again raised same problem, and this time we will pay for 100/- more for this, and now recently on dtd.[protected] oil seal problem raised and dtd.[protected], during free service he was chaged amount Rs. 91.48 /- vide bill no. 2709 dtd.[protected], on the said problem i have told this agencys ower but he was neglet this complaints. hence i have complaint raised in your side sir, i think there is a manufacturing problem,
it is therefore requrested to kindly look my probelm seriously give me proper justice sir,

Dear sir,

There is no responce form YAMAHA Team..

Pleas refer the below mail trackked with YAMAHA Back office..

Hi Team,

Please get the update from Mr. Rambabu & forward the same..

Please provide the Higher escalation Details..

Thanks & Regards
Avinash D

From: Avinash D - Workplace Support Warangal - IT Service Delivery
Sent: Monday, 20 September 2010 12:18 PM
To: 'Back Office'
Subject: RE: Engine noise in Libero G5

Hi Team,

Please take Update status From Your Mr. Rambabu & Update the same..

Note: But The problem is not solved..

Thanks & Regards
Avinash D


From: Avinash D - Workplace Support Warangal - IT Service Delivery
Sent: Wednesday, 8 September 2010 4:31 PM
To: 'Back Office'
Subject: FW: Engine noise in Libero G5
Importance: High

Hi team,

Miss: Vini as given the commitment that Mr. Rambabu is going to visit the warangal to solve the Problem by Last week. But till now no one visited & solve the problem.

Please make to solve the problem as earliest as possible Or else please forward the mail of higher authority are provide the mail ID’s /contact number of them.


Thanks & Regards,
Avinash D
Work Place Support Ing Vysya Bank Warangal
avinash.[protected]@ingvysyabank.com
Off #:[protected]
Mobile #: [protected]
________________________________________________________

From: Avinash D - Workplace Support Warangal - IT Service Delivery
Sent: Monday, 23 August 2010 10:48 AM
To: 'Back Office'
Cc: '[protected]@gmail.com'
Subject: FW: Engine noise in Libero G5


Hi ,

Please find the attachment of scan copy of service record book.But till now the problem is not resolved..


Thanks & Regards,
Avinash D
Work Place Support Ing Vysya Bank Warangal
avinash.[protected]@ingvysyabank.com
Off #:[protected]
Mobile #: [protected]
________________________________________________________





From: Avinash D - Workplace Support Warangal - IT Service Delivery
Sent: Friday, 20 August 2010 3:49 PM
To: 'Back Office'
Cc: Avinash D - Workplace Support Warangal - IT Service Delivery; '[protected]@gmail.com'
Subject: RE: Engine noise in Libero G5

Hi ,

Please find the attachment of scan copy of service record book.


Thanks & Regards,
Avinash D
Work Place Support Ing Vysya Bank Warangal
avinash.[protected]@ingvysyabank.com
Off #:[protected]
Mobile #: [protected]
________________________________________________________



From: Avinash D - Workplace Support Warangal - IT Service Delivery
Sent: Friday, 20 August 2010 12:00 PM
To: 'Back Office'
Subject: Engine noise in Libero G5

Hi team,

My vehicle was purchased on[protected] Monday at SHIVA YAMAHA (authorized dealer for INDIA YAMAHA MOTOR PVT. LTD.,)in warangal Dist, A.P.
Vehicle Chasis No:ME15TS0CY82003475
Vehicle Engine No:5TSC009407

The Yamaha India as provided Warranty Period of 24Mounts/30,000 KMS (8 Free Services).please find my service schedule given below as per warranty.
KMS /Day Date Service at KMS/ONDATE job Card no
1. 500-700 [protected] 700 KMS 458
2. [protected] [protected] 2700 KMS 683
3. [protected] [protected] 5000 KMS 950
4. [protected] [protected] 7656 KMS 1308
5. [protected] [protected] 9000KMS 1618
6. [protected] [protected] 10025 KMS 1820
7. [protected] [protected] 12500 KMS 2286
From this service on words My vehicle Engine is getting some noise. Here your engineer forwarded the solution to next service.
8. [protected] [protected] 15000 KMS 2973
After this service I have given one more service for the same by 2nd days after the service with your team at warangal for the same issues. but the solution is nil…
9. [protected] [protected] 17017 3416
Here your service engineer Mr. Ramababu as visited the warangal & checked my vehicle. But problem is not resolved.

Note: In your local dealer I heard a word that the Vehicle should not enter the show room after Warranty period is completed.


Please Do needful & replaced My vehicle engine.

Thanks & Regards,
Avinash D
Work Place Support Ing Vysya Bank Warangal
avinash.[protected]@ingvysyabank.com
Off #:[protected]
Mobile #: [protected]
________________________________________________________

Thanks & Regards
Avinash D

yamaha fazer front alloy wheel when struck on a pot hole, its rear wheel has bent slightly so air is not residing inside the tyre for long time within two days its air leaks out

please give me some solution
[protected]

hi

i Buy a Yamaha Fazer on finance. Then i clear all installment, But my clearance certificate not provide.I many days contact your assistance ( POLASH DA)on Basirhat Office But on Today i do not any help for your any assistance. Do not mind castor's harreg your company policy? or Your assistance is c hitter? My contact number [protected] / [protected] / [protected] / [protected]. Please call me i say mooooooooooooore in Bengali.

I hope you are solved My problem Immediately....................

Thank You

RAKESH KAR

Dear sir ,

subject : the quality of rear tyre does meet my expectation and does not worth the amount i have paid for this bike ......

My name is Mustafa Quadri . i have purchased yamaha fz16 on 12/11/2009. and my complaint is about the rear tyre of the bike it got punchered 7 time in last 9 months . and the quality of MRF tyre is worst . since last two days my bike was punchered 3 time imagine . i went to MRF outlet in pune as the the bike got punchured (as usual ) the mechanic said there is a fault in this tubeless tyre and we are getting complaint . i was late while going to office because of this problem . i am answerable to my manager and iam giving the same dam excuse since last 3 days . i cannot give the same excuse anymore . i am loosing faith in yamaha ........... can you please help me out .......... my bike details are bike number : MH12FS2160 . date of purchase 12/11/2009 ........by purchased at YAMAHA FACTORY OUTLET wakdewadi pune maharashtra... my Mobile number : [protected] ......

i hope you guys will replace rear tyre for my bike. other wise the i will loose faith in yamaha .

Thank you ...........

Regards
Mustafa Quadri .

I HAVE PURCHASED YAMAHA YBR 110CC FROM YOUR DEALER EM PEE MOTORS(AUTO DIV.), CHANDIGARH ON 14/07/2010. FOR REGISTRATION OF THIS VEHICLE, I APPLIED TO REGISTRING AUTHORITY, BUT THEY REFUSED TO ACCEPT THE FORM AS ACCORDING TO THEM THIS MODEL IS NOT APPROVDED BY RTO. I AM CONTINUOUSLY FOLLOWING UP WITH THE DEALER BUT GETTING NO RESPONSE IN THE MATTER. KINDLY LET US KNOW THE STATUS OF SAME.

THANKS
SURINDER
MAIL ID [protected]@gmail.com

Hi sir,
i'm anup from Hosur , Tamil Nadu .i bought Yamaha fz16 on July 31st 2010 from senthil kumar dealer in our town. I got a problem with the alloy wheel and tyre of my bike.But they are refusing to change the tyre.response is not good from the service center .I Have 1 Year warranty.So i request you to take action immediately as soon as possible.

Bike Details

Registration Number: Tn 70 B 3295
Bike model :Fz 16
Address of dealer: Senthil kumar Yamaha
Engine number : 21c5 011084

My contact number: [protected],[protected].

I took a bike in ramanathapuram, Trichy road before 4 months, i had serviced my bike for 2 times in free service. This two times after service my bike's mileage 22 KM/L. At first in YAMAHA showroom they promised that YAMAHA FAZER will give 43 KM/L . The last service date is[protected]/ Cash bill No:7320-- For changing the oil only 4T oil. Am running my for past 3 days and yesterday[protected] my bike was breakdown the main reason for this is Oil Dry. So am not satisfied so please give me the instructions to change my bike/product.


Thanking you,
Regards
Ms/Mrs.B.Valarmathi

I went to geeta motors Yamaha showroom situated at mohan nagar Jindal market for my service they gave me timing for 5 pm for delivery I stayed at their service center in the mean while. At about 2:30 pm i checked out my bike was not in service center after my inquiry i found that one of their mechanic Mr. vijay took my bike to home for taking lunch .On my inquiry they respond very rudely and the owner said for customer need we use customer bikes is that Yamaha response towards consumer care It have no papers in my bike at that time i carry them with me if any misshaping happen by the driver who will be responsible for that yamaha must take a serious action against the service center and dealer if not i will take a legal consumer form case filed against the firm
Name Rakesh hooda
Bike yamaha fazer purchased from Tulsi lok and sons
Coustomer I.D. -[protected]J21
Frame No. -ME145501X92018468
Date of purchase[protected]

Fifth free service cupon no.-17911

I Have serviced my bike in orion service center koramangla but team working in this service center not checked even single parts of the bike. given complaints for self start & mailage. as i said same bike i have received after servecing but there is no improvement. again i got same complaint. informed to the manger and he replied sorry for inconvenience. very bad.

Hi,

I am having Yamha Bike, and i am very happy with the bike, but the service center of Gurgaon(Yamha Pickup wheels Pvt. Ltd.) is very very bad, no one is there to listen your problem, or solve out any of the problem of your bike. They simply try to pass the buck, and they work like govt. office. Simply they ask to come next day , next day and next day. After facing problem in service center i went to show room and talked to them, but situation is same there also. So please help ...


Thanks
Arvind

dear sir/ma'am,


i bought yamaha yzf r15 about 1 year ago............
ever since i purchased this bike , it has only given me only problems ...........
even after maintaining it so well, regular servicing,
this bike is giving me nightmares.........
unnecessary problems with speedometer sensors ......
creeping device , i almost got changed it 5 times from authorised yahama dealer. still the problems persistes......

this is no all............
the main problem with r15 is with these low grade alloys and tyres.......
in one year , this tyre has worn out like anything......
i gets punctured every now and then.......
i evenhave counted, it has got about 15-16 punctures till now .............

it is totally pathetic situation ...............
and last but not the least ,,,,,,,,,,,,,,,,,,
another problem., your company claims it will give mileage of atleast 35kmph. but , gotdamn,it is taking petrol like anything, 28kmph.

even the dealers/service men are helpless.........................

i cant bear with this ..........................

it is pathetic, tht the brand like yamaha has not lived upto the expectations ..........
i will not ever recommend yamaha to anyone of my aquaintances ............

it is request from my side if you could take some necessary actions , and plz get me out of this mess..........



ankur gupta
[protected]
[protected]

I Own the FZ16 which i purchased 1 year 3 months ago. there seem to be issues with the Bike as in 1 my digital speedometre has crashed and also the center Bike suspension has cracked. Also the front bike suspensions seems to be too sensitive and keeps making noise even over the smallest of potholes. I also have a problem when the bike is in motion as it keeps killing the engine intermittently. This last problem has been serviced at the Service Center at Malad but i still have the same issue. I also have had several punchers in the back tyre which i had to change at my own cost as even that could not be exchanged.

I honestly should not have so much to type as i have only owned this purchase for 1 year and 3 months.
I will be voiceing my concerns at the service centre but i doubt they will consider as when another friend tried this out he was asked to pay for all the faulty parts as the warranty and free service period was over.

Kindly review and advice if my current concerns of the digital display and the mono suspension spring can be exchanged without any costs. Contact me by email on [protected]@hotmail.com

An Unhappy Customer
Conrad Mendonca

when i brought alba 106 motor cycle of yamaha company ,the dealer of our city TIRUPATI TRADERS told me that bike will give me long mileage in local it will give 60 km. & in long it will give 75/80 km. per liter .But after 6 free service it is given me very poor mileage in local 38 km.in long it gives me 42 km.After 2nd service this problem has been created.so many times i complained to dealer. But his technician of his service center dose not taken any positive action.Starting Problem a very big problem I faced daily in the morning & after 2 or 3 hour after starting problem has been created.

Details Of Motorcycles
Date Of Purches :-07/09/09
Chassis No- ME15TSOA[protected]
Engin Number - 5TSA024544

i have a 2002 wolverine that has been backfiring through the carb i take the atv to swamp fox motorsports which is the local yamaha authorized dealer and service center in my area they had me to keep buying parts for it and they kept telling me they had no clue what was wrong with it but kept having me to buy more parts finally got tired of it and went to pick it up they acted like theywere pissed off when told them i was picking it up then they tried to charge $400.00 they had it for over a month only worked on it 5 hours thats when i got pissed
that isnt the bad part when it came time to get it on the trailer i brought to take it home they had two high school boys come pushing it out to the trailer i ask them is it not running they didnt say a word just shoved it up on trailer and ran back in garage and shut the door which im pretty sure now that they were hiding from me because the temp was in 90s and theres no ac in the garage well i got up on it to crank it up it wouldnt start well it was out of gas so i took it home to put some gas in it still wouldnt start i tried calling them to talk to them couldnt get no answer gave up went to sleep
This morning got to checking on it it had no spark and the parts i bought from there werent on it they were in the boxes they told me the old parts so i put the parts on myself still wont start tried calling them but they are closed today
word of advice if you live neer princeton, wv do not buy from swamp fox motorsports and definitley do not get anything serviced there
if this is the kind of places yamaha authorizes to service and sell its products i dont plan on using yamahas product or service anymore
was planning on buying a yamaha sport quad in near future but dont know about it now.

I have purchased yamaha gladiator in 2010 Feb from Perl yamaha Y-Junction Kukatpally. The byke is good in all aspects. But after every[protected] kms the problem starts till cervicing is done. The problem is when i start the vehicle and move up to 3 to 4 km the running is smoot, after 4 kms when i slow down the vehicle and apply the clutch the engine shuts off, after that the problem repeats when ever i slow down the vehicle. I observed this is happening when engine gets considerable heat. So if the give the vehicle for servicing(oil change and general servicing) the problem will be solved. Then after 2000 kms the problem once again starts. Now i am in 3rd serviceing period. So this problem forcing me to do servicing before its actual servicing period. I am giving my byke at yamaha service center only and they are using YAMALUBE-4T-20W-40S. The service man told that after every 1800 kms the engine oil gets thick so the engine gets heat heavily and then oil circulation becomes difficult, thats why engine getting off. I don't know whether this is valid reason. I always use Indian Oil Petrol only and in one same petrol bunk.
It is difficult to change oil for every 1800 kms. It will increase my maintanance cost.

I had purchased a Yamaha FZ 16 motorcycle for my son in the month of Jan' 2010 from Austin Distributors, 19 J.L. Nehru Road, Kolkata and I' sorry to say that from the very next month the motorcycle started giving endless trouble. My motorcycle is in the Austin service center since 6th July with no progress as the Yamaha company and Austin Distributor are both shrugging off their responsibility to repair my motorcycle which is still under warranty. They both promise to call to give me a feedback on the developements on my motorcycle, but those promises are never kept. I request the forum to kindly look into this matter and would be highly appreciated if given a favourable response.

Dear Sir / Madam,

I had purchased the Yamaha Clavinova CLP 230 model costing Rs.82000 - it is a digital piano. It carried a 5 year warranty as mentioned by the shop Furtados though no warranty card was issued! I have been facing problems with the pedal that regulates the sound sustenance - when I called the service centre in Pune (telephone no.[protected] I was spoken to very rudely and told that I have to bring the piano to their centre. This is certainly not feasible and the company must provide the service at the customer's place. It is too bulky to be carried, very risky to handle and also will cost a lost for the customer to carry it. Why can't the company simply send the technician to the customer's place? This must be addressed immediately

Kaushik Mukerjee