[Resolved]  Yamaha Motor India — Poor Service

Address:Tiruvallur, Tamil Nadu

Hi Team,
Hi have purchased a yamaha YBR in Bikerz showroom, at the time of the purchase itself they gave me a damaged bike.when i checked with the show room person Mr.Immanuvel he didn't respond me properly. i totally fed up with the service of the showroom , show room in charge and manager and the proprietor all behaved in the same manned ,,,
Now the bike wiser broken in my vehicle and before eight months and am getting the replacement for it... checked with bikerz, alwarthirunagar and padi branch am not getting the replacement.....very poor service and am not recommending yamaha for my friends now after this incident with show room i have suggested my cousin as well as my friends to not to buy yamaha and that too in bikerz chennai-114,

If your doing a good service reply for this complaint....

Mail id :[protected]@yahoo.co.in

Regards,
Abdun

[protected].
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Sir
Motor cycle Yamaha R15
Dealer Amrit Motors Ludhiana
I purchased Yamaha R15 on 26 Aug 2014 and problem with self starting from 2nd day which was solved by service center in 2 visits. But in last week my motorcycle was stopped during the way and i have to take it by push to home.
After call to service center i request to send the person bcz my bike bike was almost dead, no indication was coming even not neutral one. they refused to do so and said take the bike to service center by my own.
on Next day i went there and request to send the person with me then they said wait for some time.After waiting for 2 hours person was come with me and check the bike and said battery was dead and was to replaced and he takes it with him. on next day again i went there and they said they chrged the battery and it is ok and they again send the person with me and fitted the battery and bikes start and i drop him on my conveyence.
but when i go to market again the bike was dead as before.
On next day i again visited there and they send wait for some time and they send person with him who take the battery and will send to battery service dealer and will change it which takes 1-2 day. i asked him that it was already almost a week i come there and again 2-3 days time required.
What is my fault.
I have purchased the new bike 3 months earlier and its battery dead and they take many days due to that i suffer a lot.
Motor cycle R15
Dealer Amrit Motors Ludhiana
So Please solve my matter asap.
Regards
Jaspal Singh
[protected]
Dear Sir
Motor cycle Yamaha R15
Dealer Amrit Motors Ludhiana
I purchased Yamaha R15 on 26 Aug 2014 and problem with self starting
from 2nd day which was solved by service center in 2 visits. But in last
week my motorcycle was stopped during the way and i have to take it by
push to home.
After call to service center i request to send the person bcz my bike
bike was almost dead, no indication was coming even not neutral one.
they refused to do so and said take the bike to service center by my
own.
on Next day i went there and request to send the person with me then
they said wait for some time.After waiting for 2 hours person was come
with me and check the bike and said battery was dead and was to replaced
and he takes it with him. on next day again i went there and they said
they chrged the battery and it is ok and they again send the person with
me and fitted the battery and bikes start and i drop him on my
conveyence.
but when i go to market again the bike was dead as before.
On next day i again visited there and they send wait for some time and
they send person with him who take the battery and will send to battery
service dealer and will change it which takes 1-2 day. i asked him that
it was already almost a week i come there and again 2-3 days time
required.
What is my fault.
I have purchased the new bike 3 months earlier and its battery dead and they take many days due to that i suffer a lot.
Motor cycle R15
Dealer Amrit Motors Ludhiana
So Please solve my matter asap.
Regards
Jaspal Singh
[protected]
I have purchased ray z in the month of Oct 2014, it chassis number is ME12NCO11E2097195 .IT'S battery is not working, I have complain in ur showroom 2 month a go but my problem is not solved, they are giving me only assurance. My mob.no.[protected]

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