[Resolved] Yamaha Service Center — Excellent Yamaha complaint mumbai | |||
Dear Sir, I would like to draw your attention regarding a problem with the after sale service at one of your dealer "Excellent Yamaha" 1, Shanti Sadan, 45, Telli Park Road, Andheri (east) Mumbai where I have purchased FZ 16 Registration No: MH-02- BK- 1512. Please find below my experience with my last paid service. 1) Servicing is not carried out in a professional manner. It’s better if I wash it at home with a hose and clean it myself. 2) They Charge us for filter and oil replacement, but when I checked the engine oil at home the same day, the oil was black and watery. I have been cheated by Excellent Yamaha and this matter is serious and could tarnish Yamaha India’s name. I have been using bikes since 23 years and never seen an unprofessional service center like Excellent Yamaha 3) The rear excel nut was lose and could easily maneuver it with your bare hands. There are a list of things and I have attached links of people who have similar complains of Excellent Yamaha. Please look into this asap. Awaiting your reply in anticipation, Thanking you, Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
 7 Comments | |||
Comments
even i have a problem with the same my rear brake though i have told them many time to repair it because it used to net get apllied imidiately and also the dont have fazer's parts with them.
i own a fazer. please look into it as soon as possible
i own a fazer. please look into it as soon as possible
The after sales service sucks a lot...I have FZ and i am talking about the service centre at Panvel it really pisses off and moreover they took more than 2 days to service my bike...and still not done properly...Even if there is any minor repair they ask to Repair it and i have spent almost 2-3000 in just accessories over the last 1 and 1/2 years...The service is pathetic, at times i think of taking the bike to the local garage and get things done in a better way... Hope you guys look into this matter otherwise you are gona loose the Huge marketplace in india...!
service manager
yamaha motos pvt ltd
I have given my YAMAHA BIKE(ALBA), Registration Number KL-56B-9124, Engin no:5TSA036283, Chasis no :ME15TSOA3A2036240 on 23/5/2011, to your APCO YAMAHA CALICUT for 7th servicing. Next day I got my vehicle back.The service bill shows that the Brake Shoe replacement as well as water servicing . I have paid the bill. After tharough examination I found that the brake shoe was not replaced and water servicing was not done.After long discussion with your dealer they agreed that it was not replaced. I feel it is a mere case of cheating the customer.How can we give vehicle to the servicing agencies of this kind.
You are requested to investigate the matter and take appropriate action against the culprits. The loss incured me due to your lack of service may be compensated at the ealiast and did not allow to continue such dealers.
BABU PP
SAGARIKA
NADUVATHOOR POST
KOYILANDY
CALICUT
KERALA
INDIA
[protected]
[protected]@gmail.com
yamaha motos pvt ltd
I have given my YAMAHA BIKE(ALBA), Registration Number KL-56B-9124, Engin no:5TSA036283, Chasis no :ME15TSOA3A2036240 on 23/5/2011, to your APCO YAMAHA CALICUT for 7th servicing. Next day I got my vehicle back.The service bill shows that the Brake Shoe replacement as well as water servicing . I have paid the bill. After tharough examination I found that the brake shoe was not replaced and water servicing was not done.After long discussion with your dealer they agreed that it was not replaced. I feel it is a mere case of cheating the customer.How can we give vehicle to the servicing agencies of this kind.
You are requested to investigate the matter and take appropriate action against the culprits. The loss incured me due to your lack of service may be compensated at the ealiast and did not allow to continue such dealers.
BABU PP
SAGARIKA
NADUVATHOOR POST
KOYILANDY
CALICUT
KERALA
INDIA
[protected]
[protected]@gmail.com
Hi I have purchased Fazer few months back and now I have to fit a kick in it. Firstly, people at Excellent told the they will do it, but when I took my bike there they hold me that they don't have kick available.
Tell us what to do?
Vinit Kate
Tell us what to do?
Vinit Kate
All the service centres all hopeless. This bike dealer in vikroli also, i had given my bike for servicing there. when i got it back it has bearing sound in the engine and the ignition key is getting jammed. dont know wat they do. they dont have trained mechanics. when i asked them they say it will go after sometime. yamaha has to look into the matter. if there is no proper servicing no one will buy these bike. hopeless servicing.
Yamaha Service Center — clutch plates and old spare parts
dear sirmaine mangol puri yahmah service senter se bike thik krwayi thi maine pure engin ka kam krwaya usne mujhse10000 ka bill banwaya jisme se 6749 k spare parts the or 3000+500+125 labor charge liya tha unhone 500rs mujhse without bill ye keh kr liya tha ki hamne barhar se bhi kuch krwaya h .abhi.
ab uski cluch plate damege hogayi .sir unune adha saman purana dala h.abhi ek mahina bhi nh hua kaam krwaye . jab main unke pass gaya to unhune saara blame mujh pr dal diya ki cluch titre krne se damge huie h sir maine khuch nh kiya. sir saare kahane k liye bethe h .kehte h ki 3000 doge to cluch plate dalenge or baut miss behave bhi kiya maine consumer court me bhi complaint dali h .my mobile [protected] and registration no dl5687 my adress p-2/586 sultan puri
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I have purchased Y. FAZER, red color, it's now fading why...it's chitting with me...now what i do...matter is serious