Yamaha Motor India Complaints & Reviews

Narendra Singh Negi
C-7/5 uttam nager township
gadepan kota
RJ -20 -SN-3707
[protected]

Sir
I am purchase Yamaha R15. after one month face staring problem. due to starting problem in my bike two time battery change, one time rectifier charger change, one time thermostat change, last time i mail to Yamaha customer care you return my money or repair bike, i submit my bike 16 feb 2011, and received 23 feb 2011.


after four day i face starting problem i contact service center . Mr om sharma and my bike send to another Yamaha service center with technician, then they check bike and inform me abnormal sound in cooling fan may be problem. after confirm Yamaha engg. they reply me on this problem but till date no contact.

last day i operate my bike 30 km/hr a child come in my front for safe child my bike contact with 6 inches wall due to that bike front rim 2 internal support are brake.bike top operating speed 130 Km/hr according Yamaha. so that i not able to trust this machine. so that i want my money back.

i suffering bike problem.last 5 month please solve this problem. i am attach mail copy to Yamaha customer care.

problem
1.Yamaha recommend gear box oil is 15w-50 in second service they replace it. 20w-40 and again use 15w-50.
2. in battery replacement service center take courier charge 2 time for battery one time 50,
another time 90 Rs ( 90 rupee bill available)
3.one time bike not start i push the bike for start and its fall down due to that damage 5060 Rs.

mail to Yamaha customer care

respected sir
my name narendra singh negi. i bought your product yamaha r -15 from kota rajastha at chambal yamaha show room. after one month of purchase i face starting problem . many time i complain service centre one time you also last time. one time battery replace in my bike and another time thermocouple. but after one week problem same i compare my bike to another product like pulser ,dazzler,and other bike same run but they are no problem in starting. after that i decided your product is faulty or any other problem in my bike so that

i request finally you check it. and take corrective action. other wise you return my money .
i too much trust in yamaha machine after operation rajdoot and yamaha rx 100. but finally i lost.

I bought the new yamaha fazer on 18th march 2010. During the drive i felt scarcity of air in the rear tyre. And i noticed that the rear wheel pressure is lowering on each ride for more than 50kms to 15mm pressure. I reported this error to APCO YAMAHA CALICUT during my second service. On inspection they found a small bend on the side of the rear alloy wheel and asked me to claim the insurance for that. I am asking you that "is this the manner to treat the customers"? I am a nurse and my use of the bike is limitted. And i ride my bike very safely and cautiously. I had mailed to YAMAHA BACK OFFICE twice with the same complaints. Even though i received a feedback that the yamaha customer service executive will contact me.. NONE of them called me..I appreciate this service provided.Latter the officials from yamaha told me it wont cause further damage and so i can use the bike and only thing that i should do is to refill the air on each 100 kms. I went on doing the same. Now just within 1 year the rear wheel tyre blasted on last week and Thanks to God Almighhty that i am still alive. In this occaassion i deeply convey my deep gratitude and sincere thanks for yamaha for all the above helps..
Thanking you,
STEVE MOSES
YAMAHA FAZER
KL 11 AE 8415
[protected]

I have been purchase a yamaha fazer on 19.02.2010.at Rourkela Utkal
Automotive.after some day i am facing different type of problem in my
bike.Several time i spoke to service engineer of Bhuvaneswar Mr.Asish
Rath,he is only giving the assurance on verbal but the problem is not
shorted out till now.I am doing mention the problem below.


1.Milage is going down day bu day.( 35km./pltr.)
2.Curboretor is not doing properly and white smoke extract upto 5/6
minutes while starting the engine.
3.Engine is sounding.(may be from block head)
4.Engine RPM is not standstill.
5.Servicing is to poor due to proper mechanic.
6.Service engineer not available at service centre.

Tanmoy Banerjee.
[protected],[protected]

i have purchased yamaha fz s on 19 11 2010 from vitesse yamaha ,dhankavadi pune.for the last one month i am facing engine oil leakage problem.i have shown this issue to vitesse yamaha 3 times but no proper action has taken. still i am facing this problem and i am not at all satisfied with the customer service.

take necessary action urgently.


NIDHEESH N R
DHAYARI PHATA,PUNE
MOB:+
[protected]

I bought a Yamaha on 31 December 2010, the day i bought i found out that the rear brake light wasn't working just after i took the delivery,i took it to the service center after few hours and they charged me Rs 20 , but that is not a big deal,they said that it was my fault that i did not check when i took the delivery, but that is not fair, as the bike should have been in perfect condition when they give the delivery.Fine, I paid and i did not give negative feedback when the people from the company called me.. Today I took the bike for first free service and the first thing the supervisor told me was that he can not do it because i was supposed to go exactly after 1 month, not in a polite way.I requested him and explained to him that I have problems and I'm willing to pay fines for the 14 days delay if i have to. I work in a small office on a no work no pay basis so its a bit hard for me to leave the office as i loose about Rs 300 per day. Anyway I took leave today as i had a feeling that something like that might happen after my first encounter with the service center.After that he told me that the delivery will be made at 3. So i waited at the lounge and I saw that some bikes that came after me was being worked at and mine wasn't,so at around 2.30 I asked the supervisor if my bike was going next,to my surprise he talked to me in a very bad way telling me to go and come at the time he gave me, and i was offended.So i asked his name to the guard and thought I will talk to the manager about it, but i let it go.After few minutes he came in where i was sitting and asked which bike was mine,I showed him and at around 4.30 my bike was delivered.still wet unpolished .He did not test drive nor he told me to test drive before delivery as he did with everyone. As I was returning I found out that the problems that i had in the bike was still there which I told them about when I gave it and also now i have worse additional problems on my bike which wasn't there before i took it there.Was it because I asked his name? I'm thinking whether I should go back and tell about those problems in my bike and what if they make it worse? And now that I've sent negative feedback here in consumer forum,what if they do something worse in the next service if they find out.I'm sure there are a lot of people who don't complain fearing the outcome on their bikes. I'm afraid. HELP . I really love my bike .

Hi, am varghese. my bike is yamahar15.one day while am driving bike suddenly off. it doesnot start. igive my bike on cheerans service centre thrissur(kerala).after one week they told bike shows some missing.nw one month over they dont know what is the complaint?what can i do? i took this bike because of brand yamaha but, the customers can't got proper services what is the use of company. so i had a request for company to appoint proper engineers in service centers.please take action against it soon as possible.
varghese pius k
[protected]@yahoo.com

I bought a brand new yamaha FZ-S on[protected] in SENTHIL KUMAR AUTO AGENCY,DHARMAPURI soon after a month i gave my bike for service at the same place(SENTHIL KUMAR AUTO AGENCY,DHARMAPURI ) just they washed my bike,Even they didn't ask for any complaints just washed and charged 110 rupees for washing my motor cycle.the service is very poor and even they dont know how to treat customer's and taking rubbish....

I have purchased new yamaha SZ-R DISC BRAKES on 2nd Feb 2011 from that vary day I went to my dealor ms Tayalco Motors 3 times for its ignition and combuntion problem without any success.

My byke suddenly stops in the middle of the road and I am unable to start as switch start system (byke come without kick start) fails and horn also fails with headlight and tail light. I had complaint the same 3 times to my dealor within a week , every time he assures that this will never happen again and I am facing hell of trouble after purchasing this good for nothing byke.

I request you if you can help me out.

Name: Saurabh Kanodia
Location: Jhansi

sir i hav a yamaha fazer 150cc bike. i hav buyed it in 2009 26 november. after 6 month its start giving problem while starting the engine.then i take it to the service centre they told me that your engine block is damaged. u hav 2yrs warranty in bike so u will get it replace nd told me to came after 2 month. i went again after 2 month again they told me to come after 1 month again.by donig this 8 month went but they did not giving me any response just always giving me time.so, sir i kindly request u to take some legal action.

FROM
Mineeshkumar
valiyaparambunigarthil(h) thirunalloor(po)
cherthala,alappuza(dist)

In[protected] i purchased the yamaha bike model(crux) from cherthala its plating piece and extrafittings where damaged the service given to the vehicle is also bad.So i think u will take necessary action against it.
thanking you

i got an new yamaha SZ-R an got it repaired it 4 times in 1st week but still tat problem exists
the rear brake repul wen applied n makes a irritating noise n not so effective
the showroom is 10 kms frm my home n it is too long to drive n driving everyday to d showroom is vry typical sumtyms dey say leave d bike n sumtyms come tommrow

I had purchased my Yamaha FZ16 from HARIOM YAMAHA raisen road BHOPAL(M.P.). on[protected].
On 3rd of of october,i placed my bike to the company for servicing and repairing as i had met with an accident on 1st of oct and my bike was completely damaged in the accident.
They had given me a time of 15 days for its complete recovery. After 15 days,when i went there,they told me that there is a shortage of parts and because of there workshop maintainance, they told me to come after 20 days. After that also,there excuses are same for not repairing my bike. Now more than 1 months has been passed away,In between the time,i went there 15 to 20 times.

1. I claim for my bike from NEW INDIA INSURANCE and when the surver from the insurance office comes, Showroom employees didn't inform me and didn't make a proper survey and signed as AGREE on claim paper when the surveyer comes.. But i neglect this thing.
But after that they told me that your disk plate, Tee, RK/RB kit was totally damaged and have to be CHANGED and all these parts they didn't mention in the estimate, they given me at the time of claim.

Finally, on 21th of Noveber, they told me to take away my bike back from the company's service centre in the n when i walked there i noticed that they changed my TANK SIDE COVER, SILENCER COVER, BATTERY, 1 of the SHOCKUPS.. and when i told for these changes done in my bike, they told me that they all are your bikes original parts which they found..
When i tell that my bike's BATTERY is of AMCO and my battery no. is that, they told that they didin't find any AMCO battery in my bike, and told me to take an old EXIDES battery otherwise move away.. and if they changed anything more so i dont know.
Now what can i do?

PLEASE take some actions please....

Registration number- MP04MV6977
Owner's name- Mohit Sharma
Address- A-896 New Ashoka Garden BHOPAL(MP)
Dealer's name- HARIOM YAMAHA BHOPAL
Address- NEAR PRABHAT PETROL PUMP, RAISEN ROAD, BHOPAL (MP)
Bike name- YAMAHA FZ16
Colour- RED

THERE IS A DEALER NAME" CHAMBLE YAMAHA " IN KOTA I HAVE PURCHASE A BIKE NAME MOHAMMED ARIF YOUR DEALER CHARGED 300/- EXTRA IN THE NAME OF "PDR" I DONT UNDERSTAND WHAT IS THE PDR WHEN ASKED HIM WHAT IS THIS THE MANAGER SAID YE TO LAGTA HAI ........... NOW IWANT TO KNOW WHAT IS PDR AND HE GIVE ME ANY RECEPT REGADING THIS

Respected MD of yamaha company,
My self Rajendra kumar i am studying MBA in gulbarga district i was plan to purchase a byke then i was choose FZ-S Electric blue and booked on[protected] and they were told me they should deliver that byk on[protected] but today is[protected] still they have not delivered the byke, and the dealer of gulbarga district and retailer of jewargi tq. they are not caring of custemers they are thinking egoistic themselves that so this is my humble request take action for them.
Thankyou
My mobile no:[protected]

I m having Yamaha Gladiator 2007 Model. Past two more years i facing below listed problem's.

1. Jerking Problem (while reduce the speed from 40 to 20 i getting jerking) this problem my self several time explained to Yamaha service centers no results out come.
2. When suddenly using the Front break the front wheel aligning in the road automatically like left to right.
3. Engine sound compare other 125 CC vehicle the engine sound is more day by day.

I Purchased yamaha fz16 on 19 january but still not satisfied firstly they do not hav parts and if they r havng the parts they r not in working condition.. i asked them to change the fuel gauge of my bike they change the fuel but after 5 min it stopped working nd i went again to them to change the fuel gauge they said
we cannot change... Even the handle are not manufactured properly theyare made of low quality material..i hope you will take action against them

YAHAMA RIDERS
PUNE,MAHARASHTRA
M.G ROAD(CAMP)

i purchased a product from a company name yamaha ,,,,,,,i hve r15, 6months old yellow color, it is no doubt a very good ride , bt some days before it got a major problem in it.my bike is missing a lot ,,means its doing a mistake through engine. the problem is going frm last 2 months and whnever i go to showroom for service,they even cnt catch the mistake a says "ur bike has no mistake sir put some petrol in it" i m frustrated with the service centre of "mp nagar yamaha showroom" ,,,,,,my bike is in warranty and it has to be replaced soon or else a strict action would be taken from this side ,,,,,,,,,,,,kindly look after and let me know ur decision ,,,,,one more thing although my bike is 6months old bt it runs only 4800km thts it..

thankyou

sikandar khan
mbl- [protected]

Dear Sir/Madam,

I own a 2009 model Yamaha Fazer bike. Recently it has developed a leak in the front shock absorber and the oil seal needs to be replaced. Also the chain -socket combination needs to be replaced, but these spares are not available in any of the cities in India. I know a lot of people facing the same issue and most of the bikes are now in unusable condition due to unavailability of spares.
Can this issue be handled through this forum.

Thanks,
Anuraj R

Hi,

i have purchased a Yamaha FZ-S bike in October`2010. it does not start in winters. When i take my bike to Yamaha service center they told me that it will work fine after winters.

I even told them that this seems to be manufacturing defect and should be rectified to which they replied sarcastically asking me to lodge a complaint with Yamaha.

Yamaha also don`t seen to respond, i am felling very helpless and cheated.
Please help me out with this as i am not able to use only means of my conveyance.

Thanks in advance.

With Regards,
Ankit Varshney
Ph. no.: [protected]

I have not seen such a worst Servicing center like Yamaha Service center in Thoraipakkam, Chennai. I went to change Brake Lever and have a water wash. I was asked to wait in customer lounge for an hour. I waited but no one ever cared about the service to my bike. After waiting for 1.30 hrs, I was shocked to see that my bike was still in the place where i left. And I saw many customers shouting at the mechanic for their worst service. The Yamaha people didnt care about their shoutings and started showing hands to other people for their mistake without caring to rectify the mistake. The Worst case happened was, the Yamaha Dealer ( Owner) arrived and saw the shoutings of customer & he started shouting at the customers by asking them to wait. I didnt expect that a world class Two wheeler manufacturer like Yamaha can treat their customers like that. Very worst service by YAMAHA. Each and every customers are complaining and not willing to take their bikes back. At the last, My bike was not washed properly. And the Yamaha people took 3.5 hrs for just washing my bike.... I didnt expect this from YAMAHA.