[Resolved] Yebhi.com — Poor Service | |||
Through the shopping portal Yebhi.com, on 23rd of Sept 13, I have ordered for two products one is Top Notch Black Full Sleeves Cotton Men - Non-Collared T-Shirt and the other one is Top Notch White Full Sleeves Cotton Men - Non-Collared T-Shirt through order no. YBH4426514 paid through YCS Payment Gate way the same day. The second product was readily available with them, hence they dispatched the same through ExpressBees Normal via AWB No. 2EBo6w5T on 30 Sep 2013 and confirmed the product would reach me latest by 5th Oct 13 and the first product was not available with them, hence was being dispatched later on through ExpressBees Normal via AWB No. 2EBljLIs on 03 Oct 2013 and the same would reach me latest by 8th Oct 13 as per their confirmation. Today on 9th Oct 13 I am still waiting for any one of the two delivered products into my address after making the payment on 23rd of Sept 13 when called the customer support, they were really apologizing and asked for my patience for another 48 hrs to get a call back by their supervisor who will tell me regarding the delay and then would arrange for another dispatch. Further to this when tried to track my order shipment with the AWB no provided, surprising to see even Google can't find the famous courier company ExpressBees Normal. This is completely customer harassing and needs to be dealt with proper jurisdiction. Waiting to see appropriate action. Regards Samir Raiguru Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Yebhi.com customer support has been notified about the posted complaint. | |||
3 Comments | |||
Comments
Hi,
You might want to send a mail to [protected]@yebhi.com, wait for 24 hrs and if nobody replies back to you or you don't get solution you can also mail [protected]@yebhi.com. I had a similar experience and once I mailed these both, they will help you. It happens once, the support team is very good and work at your service literally 24 x 7 as in my case.
Try this. It will surely work. Please don't call and waste your time with the customer care centre. You will end up going in circles.
Hope this helps. All the best!
You might want to send a mail to [protected]@yebhi.com, wait for 24 hrs and if nobody replies back to you or you don't get solution you can also mail [protected]@yebhi.com. I had a similar experience and once I mailed these both, they will help you. It happens once, the support team is very good and work at your service literally 24 x 7 as in my case.
Try this. It will surely work. Please don't call and waste your time with the customer care centre. You will end up going in circles.
Hope this helps. All the best!
30%
Complaints
341
Pending
0
Resolved
100
View all 341 Yebhi.com reviews & complaints
+91 12 4387 7500
+91 12 4468 3400
Plot No-888, Udyog Vihar - Industrial Area Phase 5, Gurgaon, Haryana, India - 122001
View all Yebhi.com contact information
2.Poor service as the order does not reach even after 9 days.