Coolpad India — to inform about not getting my mobile after repairing.

biplabtufanganj

from Kolkata, West Bengal

Address:

Cooch Behar, West Bengal, 736160

I purchased a coolpad note 5 lite mobile phone from amazon india. I got it dated at 8th april, 2017. Phone started a problem “linings in phone display" and i submitted it to the nearest service center ganpati cellulars g-3 smriti dham building, sevoke road, opp. Bansati enterprises, siliguri 734001, on 9 th september 2017, but till date they are saying part waiting. According to coolpad customer care service my mobile is ready, but service center not giving my phone till the date. Now in this situation i informed consumer forum. But still believe in your service.
My job sheet no: js[protected]
Serial no: [protected]
Imei no: [protected]

With regards
Biplab chakraborty
M: [protected]

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Coolpad India customer support has been notified about the posted complaint.

Sep 25, 2017

Updated by biplabtufanganj at first i have received the mail by coolpad " As reference your email, We would like to inform you that your handset
complaint has been resolved at same service center. So, We would like to request you please visit at same service center along with your handset job sheet and collect your handset". After received your email I was contact with nearest service center
Ganpati Cellulars G-3 Smriti Dham Building, Sevoke Road, Opp. Bansati
Enterprises, Siliguri, , but till date they are saying waiting for 2
month.In this situation I'm little bit confused and worried about my
handset condition.So please help me to get my phone as early as
possible.

Sep 26, 2017

Updated by biplabtufanganj After received your email by coolpad india was contact with nearest service center
Ganpati cellulars g-3 smriti dham building, sevoke road, opp. Bansati
Enterprises, siliguri,, but till date they are saying waiting for 2
Month.in this situation i'm little bit confused and worried about my
Handset condition. So please help me to get my phone as early as
Possible.
My mobile is repaired but service centercenter ganpati cellulars g-3 smriti dham building, sevoke road, opp. Bansati enterprises, siliguri 734001 not giving my phone.

My job sheet no: js[protected]
Serial no: [protected]
Imei no: [protected]
Biplab chakraborty
[protected]

[protected]

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Comments

Ajeetrana

from Puducherry, Puducherry

[protected]@gmail.comSir, i have buyed this coolpad note 5 lite 2 weeks ago but from starting, I am not able to hear the incoming sound of calls. Its calling sound as well as its vibration is also not very good. Please suggest me a method to solve this issue. Pls... Pls...Help me sir. Give me suggestion within 3 days .

Aman Mahi

from Patna, Bihar

My coolpad note 5 battery Got enlarge in size when I make it to service center in Punjab Pathankot they said it will be cost for 1700 rs
What the he'll is this I had purchased in January and it is under warranty
this very bad
Amandeep
[protected]

Pratapranjan

from Contai, West Bengal

After few dayes the phone does not work properly. Only whwts appe phone can be done to that phone. General phone calls are not reachable.
The phone installs many appes automatically.
It becomes overheating.
Now what can Ido, as nearest service centre not able to do anything.

Shyam [email protected]

from Addanki, Andhra Pradesh

Sir i brought coolpad note 5 on Agust 2017 it worked wel for 10 day after ten day it gets a message say unfortunately cool maganer has stoped working, video player has stopped working and the game also stops working suddenly is there any solution for it.

Sowmya06

from Sirsilla, Telangana

The phone was purchased in February and the charger got failed in july & i purchased new charger of same coolpad note 5, then it also got damaged then how can i claim the warranty because warranty exist on accessories for 6 months.