Country Club India Complaints & Reviews

I'm country club member. Everytime I face problems in reservations. Since 2 months I'm trying to callhyderbad reservations. No one answers and cannot do my reservations on apps and website.
Plz call me back on [protected]

Please cancel my membership as I am not able to utilize u r service. Please do the needful. I paid only 10000 initially in 2012. I have any amount further and not utilised any of your services. I am getting calls till now to continue membership. Please cancel my membership and do the needfull

Countr club is fraud by giving false promise i want refund back otherwise i vill take severe action ...

My membership ID CCCH270MPCLUB5LB60370 and I have paid full payment for Millionaire premium club (blue) pack 06 March 2020 but still I haven't received any membership card, kit. And also my account is not activated in online till now. I request you to raise and take action on this in next few days.

HI, My Name is Urvil Desai. I am not country club member but we are a visit a Presentation. but after presentation she will give me a 2 nights and 3 days holidays voucher but I am not redeem this voucher due to some error . so please clarify this problem .Presentation given by miss sweta From Ahmedabad date 25/10/2020. I also attach the voucher number details and error file details

Name :-Urvil Desai
Place ;-Ahemedabad
Mobile number ;_[protected]

Country Club Team,

As expected there's no response from you on mail.

Anyways, few Promises at the time of taking the membership..

1) Life time free mebership by paying the AMC of 4000 + applicable GST. Here 4000 will be fixed for lifetime.
2) this membership is free for me+wife+2Kids will all club amenities.
3) Get the GOLD membership with (Domestic+International) Holiday package every year, this is for country vacations. There are many more promises under Gold membership, which supposed to be in policy, but I don't received that at all.
4) Here you will get plot 150 sq Yard free with this membership. But as it is land need to register so seperate receipt will generate.NO need to pay extra.
5) All other facilities will have flat 40% off on food within facilities and travel tickets for entire family.
All I need to do is, call country vacations and book one week-10day's in advance.
--there are many other things, presently not able to recollect.

You guys have done great fraud work, by clapping in front of everyone and by your sweet lies.

Everything is waste now. Stop sending/asking emails for AMC pay, because as I've mentioned in my previous mail, I'm not going to pay you anything anymore and cancel my membership with immediate effect, and stop harassing me.

--
Thanks,
Shantanu

This complaint is in continuation of my previous mail 20 June 2018 and your reply dated 20 June 2018 and 4 July 2018 in which you mentioned that my query 9BKQXN as completed on 4 July 2018. In this context, I wish to request to you that despite giving full payment by me, I have not received any membership card till date in my & my family members name of me by which I may avail facilities during holidays as per your scheme.
In the mean time I received few calls from your office that I have to pay extra Rs. 4000/- in order to avail company’s facilities during vacation, which you have pointed out as a balance amount in your account statement dated 12 feb 2018.
I asked reason for further payment, because I had already paid full amount as demanded by your company’s representatives. I have made payment in form of 12 Post Dated Cheques of Rs. 5, 000/- each i.e. Rs. 60, 000/-, Rs. 21, 000/- by transfer through my debit card (receipt no.[protected] and Rs. 4, 000/- as cash as per our discussion with Mr. Yogendra (company’s representative). Could I not pay him Rs. 4, 000/-, when I paid him such a handsome amount, Sir? After this, I told them to cancel my membership and return my money to me, as company is not fulfilling its promise. But they told me that company will not return my money. Sir, I tried to call Mr. Yogendra several times, but since then Mr. Yogendra’s mobile no. [protected] has been ‘off’ continuously. Sir, this was very disappointing and uncomfortable situation for me. I opted for your company’s scheme, as it is a renowned company. But it is very saddened state that I will never ever recommend this company to others. Sir, I felt cheated in this situation.
One more thing I want to add that your company’s representative Mr. yogendra promised us that this scheme would be implied immediately after getting I-card. And I-card would be delivered within 3 days. But it is not delivered till date. Therefore, we couldn’t avail facilities during vacation under this scheme. He also said that there will be one complementary vacation. He said that you may avail facilities under this scheme during vacation upto five years in split form also and it will be extended for two more years i.e. 7 years. All the promises of your company have gone in vain.
Now you are requested to cancel my above membership and return my money with interest. Kindly look into the matter and do needful as required. I am looking forward for your prompt and favorable reply.

My self Hardhyan, i got country club membership in 2011 at pune, they made all false promise, they told there will not be any maintenance charges and pay maintenance only if you stay at property .

I visited once to their property in GOA in 2011 and felt cheated and decided to cancel membership its not worth . After repeated calls and complaints to customer care, they didn't canceled my membership and offered me option to sell holidays to other people, which i denied and request to refund money and cancel membership immediately . Even their call center executives are harsh and not even sharing the details of removing my membership and refund but sending maintenance bill.
I didn't used their facility till date . Now I got annual maintenance charges of INR. 63155 .
Please help me on this issue and remove maintenance charges and cancel my membership immediately.
My membership number is : DT5401311

Please help me and sort out issue ASAP.

Regards
Hardhyan

Hi All, want to sell my Country Club Lifetime Membership at negotiable price. anyone interested call on [protected]. Thank you.

I've taken membership from Country club couple of years back. But based on a personal visit to one of the properties, (just a walk in, no rooms booked) I wanted to cancel the membership. but no-one responding on the cancellation, but now the AMC dues are only accumulating. Getting harassed with thier emails and phone calls almost every now and then.

Membership id: CCBG211CLUBB103968

Hello
I m member of ccv from last 3 year.. Your employe sahil from gujrat mobile no.[protected] call me for amc.. But my schedule very busy.. So he using bad word in whatsapp chat i have also screenshot of this your employee... Him employee id ccsrt1222..
Iritating so much.. This type cheap service from ccv... I have confused this type reputed complays employee very unsinciery

Dear sir,
This is for your kind information that i was supposed to pay rs 15178/- to country club for membership charges but by mistake an amount of rs 150178/- was transferred from my credit card on 14.08.20, i emailed this to your kolkata office and central customer care for reversing the above amount to my credit card account as it has exceeded my credit limit and heavy penalty has been imposed on me by hdfc bank. I got a email from your cental customer care on 01.09.20 and they said that my problem will be solved at the earliest, but till date no response had been made from your end. I request you to solve my problem immidiately so that the amount is reversed to my credit card account.

I have not received my upgraded membership card no ccmu1ultclub30lru787 for which i paid in december 2019/ january 2020, inspite of repeated requests and emails from me. Please see that i receive my membership cards immediately.

Hi,
I, undersigned miss. Dipika sameer korday. Dear country club you have lost respect in most of your client's eyes. I'm now very very very very much tired of emailing to you again and again about the fact that we are no more your members. It's been 5 years now we had stopped using the country club. And if you bring new staff every year then keep your system updated so we won't get your automated emails and calls as well.
Stop these officially fraud emails from your side saying that amcs are pending in thousands or lacs.
In the year 2012 your marketing team had done a great fraud with many families. Especially a lady named sushmita podder who not just did fraud with us but when we paid 70 thousand after that we realized that she did fraud with many families coming to the country club. Some politically sound clients have already made a famous web page showing the frauds done by country club and not paying back the fraud money to their clients. This lady sushmita podder didn't add our family members when we paid 70 thousand as membership money rather she added some unknown people in our family list. And that's why our families could not use the country club. So, our 70 thousand which is a big amount were blown off, it was big loss. On that, i got more aggravatedly angry on this lady as more secrets started unfolding to us that on 70 thousand she had taken unofficially 10 thousand later extra for some services and not just from me but many families that year 2012 and she ran away from maharashtra state and few police complaints and sources told us that she had gone to west bengal or orrisa somewhere to her homeland by fraudulently taking money from most of the families. The second shock was that i was an unmarried college-going 17-year-old girl that time and hardly had touched maybe the age of 18 years old and she had shown me married to an unknown guy in the documents and the funny part was that she showed my own surname as i was a primary member and replaced surname of that unknown boy and few unknown people in my list with my surname! If you have my documents then - "you the new staff" can go back in history and check the documents! This is biggest fraud any person can do in their life time and you as the country club should take the responsibility of the people whom your hire for doing your work. How can some just under your name do such big monetary fraud with you and your clients?
After knowing all this we asked the country club to find this lady and give us back our money since we won't be using the country club after knowing this big-time fraud with us. But the country club did nothing. Not a single move. So we left country club for good and even emailed or gave letter saying that we are stopping the services as nothing is useful for us here and even we didn't get any services this sushmita podder faked us or lured us by saying, everything she said was fake. And now it's been 5 years i'm still not married and living a happy life but still country club has not given back my 70 thousand and 10 thousand rs. Back rather country club is hiring new staff every year and they are calling us and emailing us all fraud charges of amc when it's been 5 years we have left the fraud lifestyle of fake country club.
So now stop emailing or calling us dipika korday and even uma iyer about the country club fake amc where our families have gone through same story and even some more unknown families of country club of year 2012.

I paid 80000 to country club on July 2018. I have taken membership for 6 nights and 7 days. After paying they told giving me a free package of 2 night and 3 days as a gift.
Informed me first i will get a call for 2 night 3 day, after i confirm will get another call same day for 6 night and 7 day.
After attending call for 2 night 3 day i didnt get second call and the membership got only for 2 night 3 days
I communicated with lot of emails and by speed post, without any favoured reply.
The marketing staff convinced me i need to pay AMC of 8000 again and utilize 2 night 3 day vacation, so he will activate 6 night 7 day for 25 years as early discussion.
I done same, paid AMC of 8000, total 88000. and utilize 2 night 3 day. Till now they not activated my original package of 6 night 7 days. and I loss my money.
Please advise how I can get refund i have the early mail communication with the marketing staff with details.

I was working in Kolkata Branch office from 2017 to 2019. But my Dues are still not released by the Kolkata Branch inspite of repeated verbal reminder to The TeleMarketing Manager; Mr Arijit Majhi. Yet I have not received any response.

Request you to kindly look into this matter urgently and arrange to settle my Dues at the earliest

I am a victim of Country Club Sector 18, Noida. (We paid Rs. 55000 amount via credit card on 17th February, 2014 and receipt# for the payment is:[protected] I have been cheated by them as they told me that they have tie up with SBI credit cards and they will convert my amount in 18 months EMI. But i confirm with SBI that they have not received any request from Merchant regarding 18 months EMI. I requested them to cancel the membership but they did not. After that i have called SBI to convert it into 18 months EMI which they told that they have 6, 12 and 24 months option. So I chose 24 months and now paid more than Rs. 15000 interest charges on it. The merchant is not listening to me and I have filed a case against them in consumer court. The card was not swiped in my presence.

I don't want to continue my membership with the Country Club and want my money refunded. I have been forced into this membership by offering loads of benefits which are false. They have not given time to read the agreement nor to consult by making the statement that this offer is valid for today only. (But i got to know that many people got this offer after that day also).

I have been told that I have to pay the membership amount in 18 Months EMI, which was not done and I confirmed it with the bank also. I have converted it in 24 Months EMI after consulting with the Country club Manager with Rs.15, 950/- interest charges and Rs.750/- processing fees. They have promised to pay the interest charges(by sending draft) but they don't and offer different offers against them.

At the time of membership they have not disclosed that the membership is non refundable.

I have paid approx. Rs.3000 every month from my earnings, I don't have any faith in their commitments and that's why I want to cancel my membership with Country Club India and get our hard earned money back.

1. They have not given time to read the agreement nor to consult by making the statement that this offer is valid for today only. But i got to know that many people got this offer after that day also.

2. I told them I can't pay Rs. 55, 000 so they told me that they will convert the membership amount in 18 months EMI as they have tie up with most of the banks. They told me that I will receive a message after it has been converted to EMI from the bank. But I have never received any message.

So I called up the bank and they told me that they have not received any request from the merchant to convert it into EMI (I have also seen in the merchant documents sent by bank as EMI option is not selected in it also).

3. After that I have called them so many times and visited their office also, then they told me that due to some problem we are not able to convert it into EMI, so you have to pay full amount or go with SBI EMI option as your own and we will pay the interest charges. I told them to cancel the membership but they said it is non refundable which was not told at the time of taking membership.(All the conversation and details I have sent earlier at the bank).

4. They are giving me different offers against the interest charges i.e. of Rs.15950/- :
Manager told to waive off first two years Annual Maintenance charges, but got a mail from customer support which was different i.e. waive off first year charges and some spa coupons (Coupons are useless and are also with me which they have given at the time of membership and the executive told that if you need more just come and take any time they are free). Now they are giving more coupons.

5. I told them that what is the benefit to you as you are giving 7500 (AMC waive off) + 15, 000 (Spa coupons already have) + 15, 000 (Coupons offered) i.e. 37, 500, it is better to cancel my membership and refund the money so that no one will suffer.

6. Customer support and Managers no one is helpful in resolving the problem. They are there to make fools of innocent people. I have also received a few calls from Delhi NCR that people are also victimized by the Country club.

Now they are regularly demanding the AMC amount Rs.45091

I am requesting the Court, kindly help me in getting my money back as I have been fighting against the country club since 2014.

While taking the membership 15 years ago there was no mention of yearly amc.
some one called and said i have to pay for 10 years i said what nonsense i have not been sent any intimation, they dropped
after few years some one again asked and i asked for a copy of the agreement

finally a few years back someone said they will giv the copy of the agreement signed by me and the club and on the promise i paid one time amc

till now i have not been given the agreement copy and since there was no mention at tthe time of taking agreement and as i have not used the club for more than 15 yrs i am not willing to pay the amc
pl provide me iwth the copy of the agreement signed by me and the club

also please note i paid around 16k that too in instalments while joining the club but now ur amc itself is more than 40 precent of the membership fee - that too without giving any service
i dotn get any mails from the club except payment of amc

the complaint was made on 28th jan 2020 and till now the status quo remains

Received a call from ms jayanthi saying that there is a gift which we won on visiting gt mall, as an anniversary complement.

We have told jayanthi that if it is of any promotion, then we are not interested! She said it's definitely not a promotion, we had won crockery set, a trip for our family and "we are celebrating the anniversary!"

After reaching the place which she suggested, she made us wait for 30 mins saying we are distributing the gifts as many have come today.

Later on you took us to a table saying do u like vacations, as they have to arrange for one! Then you showed all good pics of different resorts and started explaining about their membership. We said we will think through and revert. Youdidn't allow us to go, you forced us to take up membership by saying the offer ends only that day. We requested some time to think but you didn't allow us to go out by saying that offer is only for that day. And i repeatedly asked you "you are forcing so much to get the membership today itself what i[censored] are not giving good service any time in future?"
Then vikranth and babu said anytime if you are not happy we will refund your membership after deducting 3800/-. Onky after that i thought of taking up the membership. This we reconfirmed with mr vijay also.
But as we were not having any cards with us, we asked u we will do it some other time, but u asked me to get the number of card and punch in my pin. While we were there you sent a mail and asked me to agree for the terms. I said i go home and read and revert u didn't even allow me to read it properly and asked me to type agreed!
And u made me pay 1lakh by using hdfc credit card and told me to pay the remaining before 12 that night. And as i could not log in that night, vikranth from your team visited our house and took the other 1 lakh.
We wanted to plan one domestic trip for which i was contacting vikranth for different places, he could not manage anything and we asked our money back as they repeatedly failed to arrange one local trip. And then requested us to go bandipur, as he said we can get back our money only after taking their services and it's a norm! After that we agreed to go there, but you people didn't manage it on the day we wanted and gave us some day of your choice which was also not managed properly and you made us vacate the next day at 10 am though the opted duration was around 3-4 days!

After experiencing such bad hospitality, we thought of taking back our membership fee, and we visited you, u said you will give back after getting the feedback from your people, we said we are not happy and we can't invest such big money when we are not getting any service. You said it will take a week after you receive a mail. And you asked me to write a mail for refund.

As suggested by you i wrote a mail seeking the money refund, which remains unanswered even today.

Then i visited your office again either to refund or to give service as you promised.
The day when i visited only i asked vinau to drop a mail as an acknowledgement of our visit, he took one month to write back as he said he was waiting for an approval.
The chain mail narrates everything after that.
And as i have planned to go on trip this 21st, we have made all other arrangements for our trip including the leaves which we need to apply in office. But till now i have not received any tickets from you! And i repeatedly asked you to get my money back i[censored] can't arrange!

No replies after that. Please i want my money back and i will have to use the same money for my trip which we have organised thinking you will arrange for our tickets and stay for our 21st trip.

Not only this, there are many to list about my bad experience, frustration and agony i dealt with, after taking up the membership!!

Country Club is a fraud company which loots money with wrong claims. I attended a presentation by Country Club on 06.01.2019 wherein the country club representative sold us the membership(ID:CCDL65V30LB31001) by taking Rs.216000 (receipt available) by fooling us through false promises/wrong guidance on the spot. However, on further investigation I found that it is totally a loot game and nothing is true which is being promised by the representatives. Accordingly, through mail I requested Country Club for cancellation of my membership within 10 days of cooling off period and got receipt confirmation(Document 1). On follow up my cancellation request and got confirmation that the cancellation request has been processed and the amount shall be refunded within 120 days(Document 2) . On follow up got the response that I will have to wait for 120 days to get the refund status(Document 3). After that hundreds of calls and mails have been sent to all the available email IDs of country club including central customer care, however with no reply. I need my money back urgently. Note that no one is replying to any mail or responding to phone calls right from central customer care upto CEO of the company.