| Address: Pune, Maharashtra |
Dear Sir,
I m feeling cheated since last 8 years. Request to refund my hard earned money as cheated by country vacations.
Have called many times country club customer care number and visited personaly many times to cancel my membership in
Pune Bund Garden road, Connaught place office. However still i have not yet received my refund. Many occasion they promised to refund the amount but not refunded yet. On my followup and further discussions with them i realised that country club pune team had given me all fake holiday offers including many other fake gift item offers. Which were never provided after payment of 39000rs from my card towards 5 years membership. In 2011, I was brainwashed to pay the amount with lots of fake holiday offers. Since registration in year 2011 till 2016 they have not provided the membership number and i have not used any single service from them i.e. country club holiday services or not a single events.
Attaching my mail which i have sent to country club pune office to cancel and refund my amount as they looted my hard earned money by giving false offers and holiday package which were not provided to me.
In response to this i have got a mail after 6 years from mrs sandhya on: 24 Oct 2017, 6:16 PM
From:Sandhya • [protected]@countryvacationsmail.com
"Dear team
Pls chk
Show quoted text
--
Thanks & Regards
Country Club Hospitality and Holidays Limited
M.Sandhya
AGM-Amc dept
[protected]"
Still further no updates from them, i tried many time to connect them over country club customer care number but the customer care number is now not reachable.
Kindly help me to get my heard earned amount back.
From: Sunil Singh
Date: Sun, Dec 11, 2011 at 11:40 AM
Subject: Cancel my membership from country vacations.
To: "[protected]@countryvacationsmail.com"
Cc: "[protected]@gmail.com"
Hi Customer Care dept,
Country vacations, Pune office.
Today (Sunday, 11 Dec 2011 at 11:30pm) i spoke to customer care dept of country vacations, as they informed me that i will get a confirmation call from Country vacations office for confirmation or cancellation of my membership.
On Sunday, 11 Dec 2011, I got a call[protected]from country vacation at 11:34 pm and I have requested them to cancel my membership. They replied country vacation team will inform you in some time.
Based on above inputs i am writing in advance to customer care dept to cancel my membership.
Today (Sunday, 11 Dec 2011 at 11:30pm), i need to cancel my membership further procesing from country vaccations.
On (Saturday, 10 Dec 2011) at 5:27 pm i have applied for membership in country vaccation, pune Bund Garden road, Connaught place office, Pin 411001.
I have paid 39000 Rs through my HDFC bank credit card. I need to cancel my membership from country vacations. Please refund my money(Rs 39000) back to my credit card account.
Card details:
Credit card: HDFC Bank.
Name: Sunil Singh.
Credit Card Number: [protected].
Payment details:
Amount Paid: 39000rs.
Date of payment: 10 Dec 2011, at 5:27 pm.
Invoce Num: 003567.
Please reply me as soon as possible.
Regards,
Sunil Singh
Country Club India customer support has been notified about the posted complaint.
Thus when we returned back to Kolkata & visited Country Club Kasba, in the month of November 2018, they said that to adjust the annual membership, we would have to pay Rs.25000/- more so that they can make it a lifetime membership. They did not extend our previous membership after snatching the money with wrongful intentions. We tried to contact them many times but each time they come with different proposal with sole aim of snatching money again again. Now they are asking for Rs.75000/- to make it a lifetime membership.
Hence, we would request the concerned authorities to either return Rs.45000/- on immediate basis to us or extend the annual membership for which we already paid. If not this, then make it a lifetime membership & we will pay Rs.25000/- as said earlier to us.
In all other means, we would be compelled to take help from law against the breach of trust & money theft by Country Club Kasba, Kolkata.