[Resolved] Country Club — Plot still not registered

 
8 Reviews
Bangalore, Bangalore District, Karnataka, India
 Sikandar33
Hi,

I took the country club membership & i was promised a plot at country club coconut grove vedic spa. I have the letter of allotment which was issued & all receipts of payments. Now its been 8 years & people who promised have left & people who are working deny saying there is no plot for my membership. I am seriously feeling like being cheated, so raising my complaint on this forum. Kindly look into this matter & provide resolution asap.

Regards,
Sikandar
[protected]

Complaint marked as Resolved Jul 24, 2016

Complaint Status


[May 19, 2016] Country Club India customer support has been notified about the posted complaint.
Verified Support
Country Club India Customer Care's response, Jun 23, 2016
Dear Member, Good Morning! We apologise for the inconvenience caused to you. We are always there to give the best of the services to you. Kindly provide your membership details and contact number by logging in to the below mentioned portal to resolve your query immediately. Kindly click or copy and paste the link http://countryclubindia.net/reachus/ to browser and give your details of your membership, so as to help you and understand the issue better to resolve. You can also reach us on below numbers and e-mail Ids For Country Club Membership call us on:[protected] E-mail Us On : [email protected] For Country Vacations membership call us on:[protected]/67484444 E-mail Us On: [email protected] Best Regards, Response Team Country Club Hospitality & Holidays
Complaint comments  7 Comments     Updated: Share0Tweet0

Comments

Its been more than 3 weeks & no one has responded to my issue. I have been following up with so many people on different forums & no one is interested in resolving it.
My name is Sikandar & my membership number is MILB641. I became your country club member in the year 2008 & paid the full membership fee (Receipt Acknowledgement attached to the email).

One of your representative Srikanth (don't remember full name) insisted to take-up this membership. He started chasing me day in & out from my office to my residence. Finally, he advised me to take up this membership & offered me a complimentary site at CG Phase E - Site No.140 (Site 1089 Sq. Ft). Looking at the offer, I agreed to take up this membership!

I received a letter of allotment dated 28/04/2008 informing that a site has been allotted to me & to pay a sum of 20, 000/- (Twenty thousand only) towards site stamp duty & registration expenses. I called your representative several times to get the site registered, but as usual after sales customers are left behind without service. Your representative started pushing dates of registration & requested me to wait for some time giving various reasons for delay. Days passed, I though of escalating to his manager & spoke with Rajshekar & got to know that Srikanth has left the organization. He said to he will check & will advise, but never heard anything from him. I have spoken with dozens of people about this, but unfortunately no one helped!

Last month, I visited your office at Indiranagar (Bangalore), and spoke with one of your managers in Amrutha estate (sorry if I spelt it incorrectly). He heard the entire situation, & advised me to wait for their response. Again, no one has contacted me on this till date. Hence, I decided to call myself again & spoke with you yesterday.

I am not happy with the way, things have been handled so far. I would request you to please get my plot CG Phase E - Site No.140 (Site 1089 Sq. Ft) registered as early as possible!
Dear SIKANDAR (MILB641),

Your Feedback/Complaint has been registered as 9JD76E, Please use MILB641 as your reference no.

We will respond to you at the earliest.


Best Wishes,
Country Club Team.
Hi,

Is anyone looking into this? I am attaching copy of my allotment letter. This need to be resolved at the earliest...!

This is still not resolved...
We also faced the same problem. We have the allotment letter and all the paid receipts with us. The plot was not registered with us. We tried contacting the Nellore(Andhra Pradesh) office of Country Club where we were in contact with. We got to know that the office is not in function. All the telephone numbers have been changed.

How do we get this issue resolved?
Problem still not resolved. I am going to send legal notice. This is very bad service!

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    code
    Customer satisfaction rating
    19%
    Complaints
    1011
    Pending
    0
    Resolved
    188
    phone
    +91 40 4433 1360 [Hyderabad]
    +91 22 4295 2913 [Mumbai]
    +91 11 3097 3608 [Delhi]
    location
    6-3-1219/A, Country Club Kool, Begumpet, Hyderabad, Andhra Pradesh, India - 500016
    Country Club - Plot still not registered