[Resolved]  Country Holidays Inn & Suites — hotel booking denied

Address:A-110, M2K Aura, Sector-47, Gurgaon, 122001

What is the point of buying membership when I cant get a booking??
Bookings and holidays are planned during vacation time only.
Also, I had booked my air tickets in August and soon after booking the airtickets, I sent a message to CHIS for hotel booking and I was asked to send a message in November.
Now, CHIS tells me that the booking can not be made due to peak season. Vacation period is peak season only as all plan their holidays then and the demand is high. That was the reason I asked for a booking of December in August in order to avoid any last moment unavailability issue. BUT IM FACING THIS PROBLEM.
This is very unethical and unacceptable.
If CHIS would have informed me earlier, I could have booked a hotel myself at reasonable prices which I am not able to do since the tariffs have increased and in many properties whose price seems fine are sold out.
I have many email correspondence with Mr. Gurtej and Mr. Abhay regarding the same but the response and service I received from a company belonging to service industry is just too pathetic.
I look forward yo seeking a solution and better services.

Regards
Anekant Jain
[protected]
Membership no. CHIS773267
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Jun 20, 2022
Complaint marked as Resolved 
Issue resolved
Country Holidays Inn & Suites customer support has been notified about the posted complaint.
Complaint comments 

Comments

Try to get your money back, this is a fraud company
They are fraud, I have complaint in PMO grievance as well. Going to pull them on court.
anjushobari's reply, May 18, 2023
any update? i have filed a lawsuit against them in consumer court.
Neither CHIS provide the service nor they will respond.
After all efforts you have to go to legally.

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