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Country Holidays Inn & Suites Complaints & Reviews

3.2
Last updated Feb 6, 2024
Complaints 712
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Country Holidays Inn & Suites Phone Numbers

Toll free
1800 103 3808
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60
1800 3000 2701
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+91 12 0499 4070
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Country Holidays Inn & Suites Head Office Address

OBS TOWER - 3rd Floor, A-Block , A-37, Sec-63 , Gautam Budh Nager
Noida
Gautam Buddh Nagar District
Uttar Pradesh
India
201301

Country Holidays Inn & Suites reviews & complaints page 27

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S
Shefali.Agrawal
from Mumbai, Maharashtra
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membership sold with false promises

Address:Gautam Buddh Nagar, Uttar Pradesh

I was sold a membership at garden's galleria by one of their employee - prince.

I was told that they have tie-ups with hotels all around the world and in india and the hotels are hiltons, marriotts and other top hotel chains.

When i researched i found that this was a false claim. They hardly have tie-ups with the top hotel chains and certainly not for good tourist destinations. I tried booking a holiday to maldives...
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L
Lalit Phore
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

voucher not redeeming

Address:Gurugram, New Delhi, Delhi, 110059

One day i got a call from country holiday inn and suits they told me that i am selected in lucky draw and called me in piccadilly, janak puri, delhi. Also promises to give me vouchers for movies, holidays and vibes saloon.

Then i went to there place they explained me everything but i dont like there plans and said no to them after knowing the price of package that is more than 3l. Then i asked them to give me voucher after...
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K
Kamal Kurdia
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not reverse my interest amount from chis after commitment

Address:190 Bhagwati Nagar 1, Kartarpura, Jaipur, Jaipur, Rajasthan, 302015

As earlier my complaint as per my subject mr. Rahul told me to mark this complaint as resolved and committed to reverse my said amount asap.in my previous complaint against country holidays inn & suits called as chis mr. Rahul who is customer care head didn't fulfill his commitment to revert my rs. 1000/- of emi interest against 10 years membership of chis.

I am again open my query from chis.

Regards
Kamal...
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Address:Country Holidays Inn & Suites Pvt. Ltd. Reg. Office : 2045/1, II Floor, Street No. 6, Chuna Mandi, Paharganj, New Delhi -110055 Corporate Office: OBS Tower, III Floor, A-Block, A-37, Sector-63, Noida Gautam Budh Nagar, UP-201301 Email: customercare, New Delhi, Delhi

I am really disappointed and frustrated with the pathetic service from chis. I bought a 10 year membership, which they explained terming as “ownership” after paying a part payment of inr 55000 at dwarka branch on 07 oct, 2018.

The whole package sounded good with 7 days domestic/international holiday for couple and my son who was about to turn 18. We (I and my husband) were explained that the stay will cover free breakfast...
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R
ravikant aggarwal
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

false membership commitments and fraud

Address:Country holiday inn and suits 2045/1 ND floor street 6, chuna mandi, pahad ganj new delhi, New Delhi, Delhi, 110055

Country holiday inn and suits commitments so many offers. But this is totally fraud. We took membership 1 lac for 10 years with offer of 4n/5d goa trip with flight tickets to and fro for we family members. But after taking amount they denied for this offer.
Second annual maintenance charges amc not declared during explanation. Used very high sound speakers to distract and very clever representatives. With in few minutes they taken...
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V
vishal.sidhwani
from Bhopal, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not refunding amount as promised

Address:462042

Fraud chis. I got a call from chis in which they told me that they are just calling for providing vouchers not for a membership. When i visited there a person named ashish has made false commitments and told me that they are from country inn group which they are not i asked him to provide me terms and conditions which he denied and said there are not any he promised that they have tie ups with marriot and hyatt everywhere in the world and...
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A
anjushobari
Mar 30, 2021
This thread was updated on Mar 30, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no response from country holidays inn & suites don't be fool my purchase chis products, failure in their poor services, never trust plsssssss

Address:Country Holidays Inn & Suites · OBS Tower- 3rd Floor, A- Block, A-37, Sector 63 · Noida 201301 · India, Gautam Buddh Nagar, Uttar Pradesh

No Response from Country Holidays.

Want to return my money back...

Myself deepak sharma & anju sharma (Wife) has purchased country holiday inn & suites membership chisbh773927 in 80000/-. 31-mar-2018.
We have paid all amounts during inception by mutually agreed terms & condition that we can utilize all 6 nights with 6 family /1night each.

It's totally failure of commitment by chis representative.br...
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M
Manju Khan
from Rupnagar, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

issues while booking a room

I am a member of country holidays inn & suites and my membership no. Is chisph772322, which i took in the year 2017 for 10 years by providing my whole family details (At that time my kids are aged 11 and 6 respectively). While taking the membership, i was promised that i will be provided a family suite which can accommodate my whole family (Myself, spouse and 2 kids). When i received the membership details, it was informed in the document...
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Address:OBS Tower, 3rd floor, A-Block, A-37 Sector 63, Noida Gautam Budh Nagar UP 201301, 201301
Website:www.countryholidaysinnsuites.com/product-and-services

Country holidays inn & suites, noida (Chis) invited me and my wife to saket select city mall shop# 32 on 3rdaug 2019 to collect free - gift vouchers. Please see the pdf for gift vouchers (Which they sent from the personal email o[censored]nknown person). Accordingly, i and my wife visited there at around 1.00 pm to collect the same. When we went there, they convinced us to take 45 minutes presentation for taking membership package which has lots...
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S
sehgal10
from Ludhiana, Punjab
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membership cancellation and refund - fraud and scam

Address:2045/1 Second floor, Street No 6, Chuna Mandi, Paharganj, New Delhi, Delhi, 110055

I amanpreet singh sehgal membership number chispt773029, purchased a package worth rs. 70, 000 from ‘country holidays inn & suits’ also referred as ‘chis’ on 29 dec 2017.in which the company offered 42 nights and complimentary 5 nights package. During the presentation me and my wife were shown 4-5 star hotels and properties but during booking only 2-3 star hotels are being shown. Immediately after this, i asked for a refund on 17...
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A
Aman Raj Saxena
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraud company trap consumers for their no value for money packages and impose their fake agreement on you

We visited holiday inn mayur vihar on 20th july 2019 and were framed to buy their package for 85000 for which we get nothing except 35 night stay that too is not sure.

Let's all unite against this fraud activity and drag them to courts as i will file pil against it and will take help of media friends also.

When asked to the staff while buying whether they are country inn carlson group and selling package staff...
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G
gautam267
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no response from the branch employees after taking membership

Address:110019

I have recently taken a membership 3 days back from saket branch office in delhi but after paying the whole amount to them everyone has vanished off. The branch manager rajesh as well as the sales person abdul both their numbers are switched off and they are not replying on messages and mails. They are not confirming my booking of 1 complimentary night which was committed by them. Also i have not got the welcome call till now. This is really...
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G
gopi saini
from Samalkha, Haryana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraud and mis selling

Chis is fraud company they have not provide service after receiving payment. I have taken membership for 10 year (Chis775102), but they are not confirming any booking since
Last one month they told me that no availability in the hotal. I have received a voucher from chis for 2 nights/3 days for any where in india (Same as printed on voucher) but
They told you can use it only shimla, jimcorbet, jaipur only.
Company is...
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A
aniltiwariin
from Delhi, Delhi
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fake promises

Address:C906, Supertech Icon, Nyay Khand 1, Indirapuram, Ghaziabad, Uttar Pradesh, 201014

During presentations executives of chis promised so many offers whereas the same has not been reflected in the login on their website. Also they explained and shown the refund policy on website but taken signature on non refundable from my wife. They promised 10 + 5 weeks holidays for my family and given additional 5 weeks to cover up kids into adult as my one child crossed 12 years and second one will cross 12 years in few years but only...
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T
tarundey
from NEW DELHI, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraud by chris by fake commitments & taking your signature on so called agreement by special tactic hiding the document with others

Address:D-88, ganesh Nagar, Pandav Nagar Complex, New Delhi, Delhi, 110092

Country holidays inn & suites, noida (Chis) invited me and my wife to garden galleria mall, noida, up, on 7th july 2019 to collect gift vouchers. Please see the screenshot of sms for gift vouchers. Accordingly i and my wife visited there at around 8.00 pm to collect the same. When we went there, they convinced us for taking membership package which having lots of facilities as verbally promised / committed by their representative mr....
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B
Barham Ahlawat
from Hyderabad, Telangana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong plan sold which is rip off

My current membership says 2 adults and 2 kids below 6 years.
Please note that this membership was sold to me last year (When my both kids were already above 6 years of age).
That means wrong membership was sold to me.
Now question is why i bought seeing written that below 6 years.
Because sales officer promised that kids can be adjusted but now while booking via customer care, every time i am facing issues and...
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N
neerajsingh226
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

all the fake commitment at the time of taking the membership

Address:shop no 23 Ground Floor TDI mall Rajouri Garden New Delhi 110027, New Delhi, Delhi, 110086

Yes this is a fake company and as mentioned before in the other complaint they promise so many thing in verbal but in written you get totally different and yes Mr Ajit is the best in manipulating at rajauri garden branch. please do not take the membership or visit there office if you receive message for coupons and holiday gift they will sale you the membership and if you are not satisfied they will keep denying to refund the money and will...
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I
Inderjeet_Kaur_Mann
from Kanniyakumari, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraud company and fake promises just to sell membership

Address:New Delhi, Delhi, 110018

My misfortune that i visited hotel picaddily janakpuri new delhi on june 9, 2019, where these frauds shown us the membership plans with all 5 star properties on their website - they still have them on their site. Their senior manager nadeem promised that we can buy this membership and can go on vacation with a week in advance notification and that too only 4 or 5 star properties.
But the reality came in front o[censored]s when i requested...
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S
sranjan1
from Pune, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

membership chis776462 / shubha ranjan

Address:621, Shakti Khand 3, Indrapuram, Ghaziabad, Uttar Pradesh, 201014

It was relay disappointing me all sales representative of chis don't have a moral value to sales their product and giving wrong commitments...

I was shocked, when my issue was escalated to next level mr. Rahul arrora and he compensate complementary breakfast with rs. 10000/ - food voucher but i didn't accepted the offers and looking for more.

Today when i call him and ready compromises with existing offers and...
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S
sumit dumra
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

country holidays inn and suites - a scam

Address:110015

Country holiday inn and suites @ chis this is a fraud company. Firstly they will call you and give you free lucrative offers and after that they will tell you about their sales and membership. I have been robbed by this company as they promised many things but they are not ready to give even my holidays for which i am paid for. I am not able to use any of my vouchers. Its been 1 year and i have asked 3 times to avail my holidays for which...
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