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Country Holidays Inn & Suites Complaints & Reviews

3.2
Last updated Apr 30, 2024
Complaints 715
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Country Holidays Inn & Suites Phone Numbers

Toll free
1800 103 3808
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+91 12 0499 4070
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Country Holidays Inn & Suites Website

Country Holidays Inn & Suites Head Office Address

OBS TOWER - 3rd Floor, A-Block , A-37, Sec-63 , Gautam Budh Nager
Noida
Gautam Buddh Nagar District
Uttar Pradesh
India
201301

Country Holidays Inn & Suites reviews & complaints page 24

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D
deveshgopal
from Mumbai, Maharashtra
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refund for my membership id - chisjl773597 (for inr - 140000/-

Address:HOUSE NO. - R-170,VANI VIHAR, UTTAM NAGAR, New Delhi, Delhi, 110058

I want to refund amount rs 140000/- which is paid to chis (Country holiday inn and suites) company on dated 27/04/2018, because chis company a fraud company,
Company sales person make fake verbal promises and informed us - during the holiday tour fooding/pickup, drop expenses borne by chis company. Sightseeing
Arranged by company only fuel charge will be paid by member. Sales person also said if our service not satisfactory...
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bhardwajcm
from Gurgaon, Haryana
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membership

Address:OBS Tower, 3rd Floor , A Block A-37, Sector 63 Rd, near to Noida Ford, Sector 63, Noida, Uttar Pradesh 201301, Gautam Buddh Nagar, Uttar Pradesh, 201301

I have filled one coupon at dlf mall noida, few months back where the person told me that ‘country inn’ has opened new hotels at few locations

Including shimla, jaipur, goa etc.

And they will provide you 2 nights/3 days stay at their new hotels if your names comes in lucky draw.

Then i received calls from a girl she informed me that i won the lucky draw for free vacation along with pvr voucher.br...
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S
superapp05
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

country holiday inn suites false commitment, cancellation of membership and refund of money

Refund of my membership fee rs 140000/- from country holiday inn membership no chisdl775589

I had taken membership in nov, 2019, by paying rs. 1.4 lakh for one year.
I have applied several times for holidays, but am not able to get promised accommodation.
I applied for the refund of amount but i am yet to receive any response from the company.
Now, i am seriously thinking of moving court against the company...
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superapp05
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

country holiday inn suites false commitment, cancellation of membership and refund of money

I had taken membership in nov, 2019, by paying rs. 1.4 lakh for one year.
I have applied several times for holidays, but am not able to get promised accommodation.
I applied for the refund of amount but i am yet to receive any response from the company. I need full refund of my money. I have put 100's of email reminder's with no response.
Now, i am seriously thinking of moving court against the company and filing...
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Address:Country Holidays Inn & Suites Pvt. Ltd. OBS TOWER 3rd Floor, A- Block, A-37 Sector 63 Noida-201301 (U.P) India Email: [email protected], Gautam Buddh Nagar, Uttar Pradesh

This is in reference to my discussion with reservation team executives & regular communication with CHIS team regarding various reservations time to time from signing of agreement & categorically since last 10 days.

To my utter disappointment & surprise, you are not responding to any emails since last 10 days. The matter is grave & urgent at requires your immediate intervention. The standard response from CHIS received whenever,...
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H
Harshat_jain
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraud, false and frustrating company; big liars and cheaters

Address:OBS Tower, 3rd Floor, A37, Sec 63, Gautam Buddh Nagar, Uttar Pradesh, 201014
Website:www.countryholidaysinnsuites.com

I purchased membership few months ago (The ones who are reading this post should know on whatr basis they convince you purchase the membership by firstly calling you for free coupons then pursuing us about number of properties associated with them, and holiday plans. There are already a lot of complainant’s stories, so i can rather only regard this as false and fraud.)
I tried to book their chis kabeela resort, which is their own...
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P
Payal CHIS
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not providing services as promised

Address:Gautam Buddh Nagar, Uttar Pradesh, 201009

I raised a complained on another grievance forum as well regarding the company is not providing services as promised in agreement and hotel unavailability issue always remains with them. On this the company reverted me with below statements on consumer forum that is completely the false statement.

=

Response received from company : this is to notify you that the mutually signed, legally binding agreement between...
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S
sachinksharma11
from Mumbai, Maharashtra
Aug 26, 2022
This thread was updated on Aug 26, 2022
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chis is a fraud company.

Address:OBS Tower, 3rd Floor , A Block A-37, Sector 63 Rd, near to Noida Ford, Sector 63, Noida, Uttar Pradesh 201301, Gautam Buddh Nagar, Uttar Pradesh, 201301

I had purchase chis membership in feb 2018 and that time there was several commitments were made from there executives. After few months when i try to use it they put me in a trouble by denying everything what ever they committed for. Any how i have confirm several queries via my email to avoid unwished circumstances but now they are ignoring my email as well. They are providing different interpretations and several nonsensical things. br...
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K
kamalkis
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not responding form travel & vacation company (not return my money)

Address:803 4th floor, near by South Extension, Arjun Nagar, Kotla Mubarakpur, New Delhi, Delhi 110003, New Delhi, Delhi, 110003

We have bought a holiday package of worth inr 135000 in feb 2019. Since very first day company is not attentive to our requests. They have given lot of verbal commitment on the day when we have paid 135000. Also they told you will pay by credit card this amount ant after that you will pay whole amount in 24 month without any interest and also we will offer singapore trip with free air tickets. But after receiving payments no body is attending...
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P
Payal CHIS
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

hotels unavailability excuses

Address:Gautam Buddh Nagar, Uttar Pradesh, 201009

I am requesting for rathambore (27th-28th dec) booking from last 3 months. Every time booking team is ready with new excuses. Sharing complete booking history...

First booking requested on 13th aug where they denied to accept any booking prior 90 days as their system won't accept it. Considering this in mind i made,

Second request on 23rd sept. They asked me to send fresh request in november.

Third...
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Nikhilciws
from Jabalpur, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

issue in bookings

Address:462032

Hello,
My name is nikhil jain resident of bhopal, madhya pradesh.

I took the chis membership this year for 5 years.
At the time of booking they told me that they will provide us 4-5 star properties if i request the bookings atleast 15 days prior.

I submitted a complaint earlier as well after that they promised that i will not face any kind of issues in future related to the bookings.
br...
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A
Arjun Narvaria
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not returning my money

Respected,
I have complained that chis is not returning my money previously but no any action is taken by the company. They have blocked my rs. 40000/-. During the booking, company staff informed at any stage if i dont want his services then company will refund my money but nothing is like that the company has blocked my valuable money. Whenever i emailed for returning the money they said as per policy money can not be returned but...
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P
Payal CHIS
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraud company , illegal practices in hotel reservations

Address:Gautam Buddh Nagar, Uttar Pradesh, 201009

I, Dr Nitin Aggrawal, has purchased the membership services of CHIS for domestic and international vacations on 19th August, 2018 and made full payment in advance. As per agreement, my membership is entitled for 3 adults for 10 years including breakfast.
Under the membership services, I have made several requests for vacations at different locations but they are unable to provide the requisite services and give different excuses every...
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G
gaurav.suyal
from Delhi, Delhi
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fraud company- selling membership with false promises

Hi,

I have filled one coupon at some mall in noida, a year back where the person told me that ‘country inn’ has opened new hotels at few locations including shimla, jaipur, goa etc. And they will provide you 2 nights/3 days stay at their new hotels if your names comes in lucky draw.

Almost one year back i was constantly receive a call from a girl she was telling her name pooja informing that i won the lucky...
+2 photos
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G
gurpreetapj
from Gurgaon, Haryana
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I want to cancel the membership, what is the best way

Address:FLAT #612,DHRUV APARTMENTS, SECTOR -46,, Faridabad, Haryana, 121001

I took this membership this year in March, 2019 and they proimised many things but they have only few properties in few destinations. This year in summer when i planned to go NAINITAL i had to chase them for 2 weeks and later they provided me nothing and asked me to pay for the property. Their services are so pathetic that you get tired chasing and asking them while the same we can book online anytime withing few hours. Its useless and i...
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N
from Mumbai, Maharashtra
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want my money back

Address:110034

I have taken it's membership last year. During the meeting they are promising many things and shows many videos of destinations of india and worldwide. But in reality they have only few hotels and at the time of reservation, they said tgatvthey have no property in such places or no vacancy on the desire date. I had requested few times, but never got my desired date and destinations. I even not used my free offers destinations till now.br...
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I
Inderjeet_Kaur_Mann
from Kanniyakumari, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

chis membership

Address:New Delhi, Delhi, 110018

These people simply cheat by showing the images at their site and fake promises, let me point out few of the examples which will show how painful it is to buy a membership from chis:

1. They commit 4/5 star accommodation, but do not provide more than a 3 star accommodation sighting sold out reason every time
2. The properties they show on site are awesome, but only when you become a member you find out not even a single...
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Nishita Sachdeva
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

biggest fraud company...

Address:Bulandshahr, Uttar Pradesh, 203131

Sir, please don't force us to mark complaint as resoleved on social media. As u r continuously responding same that we will try.. But now time is over this time i will expose co. On social media.. I want my money back any how.. I will not compromise in any plan.. U r totally cheaters.. I will post this same on fb nd insta and other social platform also...
Thanks for cheating us......
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M
mayur466
from Durg, Chhattisgarh
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membership refund-chis

Address:Indore, Madhya Pradesh, 452001
Website:www.countryholidaysinnsuites.com

Request refund —

Chis Membership No: CHISIND777575

I along with my wife visited hotel on 02 Oct'19 after being called off multiple times by their sales person and said that you have won free movie tickets and hotel vouchers. There in the meeting room, we met with Mr. Aman, Ashutosh & Rohit Gupta Sir. They trapped us with their sweet gestures and offered us complimentary 1Night indore, food vouchers and movie...
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Nehagoyal1730
from Mumbai, Maharashtra
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befooling us

Address:House no 1032 Second Floor Sector 67 Mohali, Mohali, Punjab, 160062

Dear concern

It is a repeat complaint. Last time their manager assured us better services so i closed the previous complaint.
They have taken our money and there is no accountability.

We are getting so poor services, we gave them money for services not for their personal interst.
Pathetic services, cheap hotels. So disappointing it is.

I want my money back. It is very precious to...
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