Country Holidays Inn & Suites Complaints & Reviews

We were called to collect for a free holiday voucher and a dinner. Neither we were offered for a dinner nor get any restorent offer for dinner.
When reached home found that voucher of holiday also have a clause to pay for utility charges. It was updated that your holiday will be free of cost without paying a single penny for hotel accommodation but now it is showing for payment o[censored]tility charges.
Now we are feeling those people...

We have taken chis membership for 10 years. They promised to provide us 2 complementary trip for 3 days 2 nights. One trip we availed just after taking membership. One service we wants to avail in nov 19 from a list of 7 places which they provided us. We are planning for jaipur but they refused by informing us that locations are amended and holiday voucher can be availed only in off peak season. They don't inform members about amendment without...

We took membership of country holidays inn & suites by giving an advance rs. 2, 20, 000 on their representation. They assured of 7 days stays at the premium hotels each year all over the world with additional complementary stays and air travels.

Now they are not responding by providing the services. We want refund of the membership amount with interest as they are not being able to provide the services....

Hi,

I have filled one coupon at some mall in noida, a year back where the person told me that ‘country inn’ has opened new hotels at few locations including shimla, jaipur, goa etc. And they will provide you 2 nights/3 days stay at their new hotels if your names comes in lucky draw.

Almost one year back i was constantly receive a call from a girl she was telling her name pooja informing that i won the lucky...

Dear team,
I have been a member for country holiday inn and suits from 2018, there website lists good 4 star and 5 star properties, unfortunately whenever i enquire for a booking for there listed properties even a month in advance i failed to stay in chis listed property options, i have traveled three times with chis and i have always been provided with a three start property options, wherever i fight for some good options i receive...

Provisional membership no - chissrk778141

I have already complained twice on this website but in vain. These fraud people are least bothered as now they have achieved their target by fooling one more customer and taking the full payment in advance. When my wife tried to book a hotel in our city itself, the chis staff firstly gave lame excuses like no availability on the required dates or email is not proper, kindly send it...

I enrolled for CHIS membership in June 2019 by paying Rs. 95, 000/-. I was also supposed to pay AMC of Rs. 7000/- + GST annually.

At the outset, I would like to place on record the misleading advertisements /lies told to me while I was called for the presentation to for CHIS membership. They ensured that they have very good (at least 4*) properties across popular tourist destinations in India.

In November,...

Hi

We have taken membership from country inn on[protected], membership fees rs. 89000 and tenure 5 years.

During my first call at their customer care, chis call it as welcome call, i found many new rules. Like limit on usage of nights per year, even we can't take 6 nights continuous, their should be a break of one month in between. I was very confused that why would one take 5 years long membership if they don't...

Hello,
My name is nikhil jain residentof bhopal, madhya pradesh.
I took the chis membership this year for 5 years.
At the time of booking they told me that they will provide us 4-5 star properties if i request the bookings atleast 15days prior.

I requested them for the booking 4 days ago for 7th-17th december 2019 which is 1month prior.

We were expecting the properties which are mentioned...

Sir,
We have invited to take holiday services for 5 year for Rs. 100000/- and asked to pay Rs. 40000/- for first instalment after which they are going to give 2 week’s services with some complimentary services to check their service as we open some bad reviews of their services in front of the company. Company also informed me that at any stage if i am unsatisfied then they will refund my money. We paid accordingly but they are...

Sir,
This is last time i am informing you about fraud done by your employee to us. No response is there not at all. This is very shameful that even your helpline members are saying we cant do anything.. This way you are earning money by cheating us. Now i will put this on social media. Nothing is done in last 2 month our 1.5 lk is totally wasted.. Your employee kurshid ahmed will be sue in court for giving us wrong details.
Nishita...

I have taken 10years membership of chis 1 year back and paid rs 180000 for membership for my family of 2adults and one child. I was told that membership entitles 2adults and 2child or 3adults for 6nights stay per year at their 5*hotels free of cost and i have to pay annual maintainable every year and they have offered some complimentary stay also.
In the first year when i applied they demanded that i have to compensary take breakfast...

What is the point of buying membership when I cant get a booking??
Bookings and holidays are planned during vacation time only.
Also, I had booked my air tickets in August and soon after booking the airtickets, I sent a message to CHIS for hotel booking and I was asked to send a message in November.
Now, CHIS tells me that the booking can not be made due to peak season. Vacation period is peak season only as all plan...

Yes this is a fake company and as mentioned before in the other complaint they promise so many thing in verbal but in written you get totally different and yes mr ajit is the best in manipulating at rajauri garden branch. Please do not take the membership or visit there office if you receive message for coupons and holiday gift they will sale you the membership and if you are not satisfied they will keep denying to refund the money and will...

I m writing about the disappointments we have witnessed from chis (Country holiday inn & suites). The company gave us false promises when we purchased their membership. But when i tried to use them, they denied for most of the things committed at the time of payment. They take customer's money in advance and promise to provide a hotel room whenever needed in certain places in the world. I paid 1.5 lakh for 10 years. This company promise us...

Provisional membership no - chissrk778141

I had complained about the misrepresentaion of categories of the hotels on 1st oct 2019, but it was of no use, rather the chis staff namely rehaan, shahrukh and some rahul arora started blackmailing us when we asked them for booking a hotel for one night. They told us to withdraw the complaint from the consumer complaint website, in order to get the booking. They also told us that our...

User id - id - 773739

While going for booking,
1. Chis team pressurizing for accept their unnecessary conditions / policies which are not declared while signed the agreement.

When we have denied, they said that - they can't proceed for booking. Mail screen shot attached

2. Presurrizing for remove these complaints before request for bookings on mails and whats app. Screen shot attached.br...

Dear sir/mam,

This company is doing fraud in an organized manner. Here i will narrate how i am trapped and cheated.

This company looks for targets at mall and petrol pumps etc, just to confirm ones' income group.

Like others, i was once in mall with my wife, there a person asked me to fill a form. Then later after that day, i got a call saying congratulations sir you are our lucky volunteer,...

Hi team,

I have filled one coupon at shoppers stop mgf gurgaon, a months ago where the person told me that ‘country inn’ has opened new hotels at few locations including shimla, jaipur, goa etc. And they will provide you 2 nights/3 days stay at their new hotels if your names comes in lucky draw.

From few last weeks i was receiving calls from a girl she was telling her name pooja informing that i won the...

My registered membership no. Chissrk776866 by the name of poonam sugandh
As i was sold membership on 9th apr'19 on the basis of wrong commitment by chis sales person that vacation package will be for an amount of rs. 1, 40, 000/-. That the package will be for 15 weeks i. E. 7 nights and 6 days a week. It is submitted that you assured that properties provided by you the notice shall not be below 4 or 5 star hotels. Sales person committed...