Country Vacations Complaints & Reviews

At the time of taking membership, the consultants were so polite and now they are not even responding our call for our bookings too.We request the department to either give us the facilities about what the country club have promised to give to its members or refund us our valuable money else we feel free to file a Case againt them
And we have proofs also with us .

I have taken 30 years membership for 1, 35, 000/-.
When approached for holiday booking they asked about the clearance of annual fees @ rs 6500.
After the payment of annual fee they asked, again approached for booking. That time they demanded utility charges extra as the place i opted does not belong to them, though it's cited in their website. Even though i was ready to pay utility charges extra, they asked again money for one extra bed charge amounting rs 1200+ per day as age of my daughter was 14 years. They told free occupancy of children allowed only upto 12 years. It was very upsetting approach from them. When their customer support was approached he lady attended my call was assured to resolve the issue if i m not opting for extra bed.
But i didn't get back a call from customer support. Again i called and the lady was connected, her voice was annoying and firm, simply replied to pay the extra bed charges and conditions can not be changed.

Here is my introspection
First they took rs 1, 35000 as non refundable membership fees for the family membership plan. Then for 6 days stay they squirtcharges-
Rs 6500 as maintenance fee
Rs 3000 (500 x 6days) as utility charges
Rs[protected] x 6 days) as extra bed charges

Now calculated the amount i spent for 6 days vacation
Rs 1, 35, 000 in bank yields an interest of rs 1000 minimum as p. M., thus rs12, 000 in a year
+ rs 6, 500 + rs 3000 + rs 7500 = rs 28, 500 /-

+ meals plan (Compulsory @rs 350 per head for break fast and rs 550 for lunch / dinner)

They claimed their properties are at the level of 5 star, but i experienced it's even worst than a lodge
The linen quality was poor, bed was too old, no facility of laundry or iron, tasteless and low cost food
Above all, the behaviour of over crowded staffb was rough and least bothered attitude to any concern.
The identity of every occupant are in circulation among stafr. So they treat or illtreat accordingly.

When i enquired for transfer of membership, they flately refused the provision and advised to gift the vacations (So that new people they get to trap). When i told about approaching consumer court, he politely replied 'it will be one more number in the existing over 15, 000 court cases against the company."

Never ever opt for country vacations...
Highly deceitful and disappointing.

I was convinced to become a member of countryclub in dubai by the false commitment that countryclub was associated with indian gymkhana cox town bangalore and as a countryclub member i can use the facilties of indian gymkhana bangalore. They even showed indian gymkhana on their website as associated club. My countryclub membership number is cvdxb130l33822.
After making payment they said that indian gymkhana is not associated club and after rai sing my concerns regarding false commitments indian gymkhana was removed from countryclub website. This is a clear form of cheating as incorrect / false commitments were deliberately made to deceive a person in response to their specific query. This is not expected by any decent company management as they should instill confidence in members not shake their confidence. I need compensation for the wrong commitment made by countryclub based on which i decided to become a countryclub member.
Another false commitment made was i could get foreign vacations in new york paris zurich through dae. This was totally incorrect as later when i checked dae could not provide any resorts at these international locations.
Apart from this despite me trying to use countryclub vacations not getting bookings wherever require even in india. As a result i have been able to use only 1 vacation. For all my other vacations i hv spent my own money despite being a countryclub member. I have also checked countryclub in bangalore and found that they are not maintained well at all.

Require countryclub management to consider my case positively and mutually agree compensation in the form of refund or waiving my future amc for me to continue as a member.

Look forward to positive response

Regards

Joseph gonsalves

Hello team,

My mobile no is[protected]

I took the membership this year and booked vacation too.

While taking membership they said they will sell my membership or sell my vacation if required.

Even last time also i paid 6700 for booking one extra room and i paid the money to one member and they blocked me 2 rooms.

Now i want to see the membership and went to check there is no office all employees resigned and there is no marketing in chennai.

If there is no marketing how can i sell my membership now as promised?

Even they said i will get 10 days of vacation something they will book in vouchers. Now that is also a lie.

They said lot of story while selling the membership. (Rafi / prabhu) were the ones who sold the membership.

Now i feel i got cheated.

Can you please help me to sell my membership, am ready to give it for price fixed by company.

Kindly help.

Thanks,

Suresh k g

Hi,
I am mamatha. I am very poor girl. I am only one daughter for my parents, they are old at home.
I don’t have job. I have lones with hdfc bank.
One day country club vizag called for lottery. They said that all comfortable like events, food vouchers, cultural actives will provide free life time for me and my family. But they asked money with less emi. They didn’t allow me to check reviews on country club, document which was signed by me and forcing me to pay saying that “ it is luck draw for u, its last day available with less payment. “and also they said that “we will manage all just tell ok for every thing in the call. About 10000rs we will manage, that 10000 for management is for us, no worry we will manage the amount 10000rs just tell ok in the call”.
As a poor girl i thought future facility about my parents and family. I don’t have money and credit card and also i have payment dues with hdfc bank. I took credit cards which was given to me from my hud bee i paid. After that by seeing about country club is fraud company.com/[protected]/hyderabad/28020755_1_ccs-fake-documents-central-crime-st...⇄

From this country club 55000 rs is very big amount to me. Really i don, t know any thing about this and also they didn’t allow me to read.
Now totally my hdfc bank amount is to pay 132000-/rs. By this country club feck promises and forcing 55000-/rs in others credit card not me. No job, job searching and parents are not working very old. Situation is nearly to did to me. My entire family income is zero per month. We are living on others amount. Now this opportunity of living is gone to live.
Please save me and families like me from the country club.

Country club vacations which sells holidays is totally a company deceiving investors and promises made during selling of membership are later denied. If any one wish to get back money even not a single service availed, they dont not refund money. Poor investors had to spend several thousand of rupees to get back money (Partial) thru consumer forum. As per rough estimate about 12000 consumer cases are pending at different district, state and national forum. It is strange that a company engage into mass cheating is flourishing and still cheating people pf india every day. Ministry of consumer affairs should strp in immediately and should take some action.

Dear sir/madam,
Myself, akshatha shetty would like to discontinue the agreement which was signed on 30/09/2018. I have signed the agreement at jp nagar branch of country vacations.
My membership no cvbg2mpclub5lb25780
I had disagreed on 2nd october itself since it is the call off period. Amount paid is 141249. No response to mails nor to the calls

I would like to cancel my membership with account number member ship no cvbg2mpclub5lb257181. I opened this member ship on date sep 29th 2018 and as per agreement terms &conditions n0 27 i have 10days cool period to cancel agreement at any point of time. I no longer wish to have this membership and want to cancel membership /agrement and refund money 26.500 rs.

When i signed up for this agreement country vacation agent mr. Abdul given false promises, verbal commitments but when i read agreement those all are not covered and i was cheated by country club agent and your company,
I have visited last week only vacations office but decline to cancel the membership and no proper communication from them,
I sent multiple mails to them but no response, how is it possible. Please, help me out. My contact no [protected], bommireddy nagendra, mail id - [protected]@gmail.com

I satish kumar mor have taken a me membership from country club vacations in december 2017 (Membership no. Is cvhyd5club245708 by paying 56 thousand on one condition that they will send me dubai along with my wife if i take lifetime membership of country vacations. But after taking the membership they are not fulfilling the promise and the executive nusrath works in their head office in hyderabad begumpet office is not responding my calls and even not availaible in office and i dont know whom to contact regarding this issue. I just wanna request to country vacation is that i dont want any refund from u ppl i just want to visit dubai as promised by u ppl for 6 nights 7 days as i saved money for that purpose only wen i thought of going to dubai but my dream is unfulfilled and i have to save again for that and i dont wanna loose my hard earned money. So please its a request to do the needful and oblige me

I had been issued some food vouchers due to full maintenance paid by me and get one member added that too after long follow up.

I forgot to use the vouchers in time and i requested country club to replace it, - but they refuse to do it.

Its hard earned coupons by me and such refusal by management was not expected at all. The cc management is very poor and they try to extract what ever they can extract from people and even i talk to there manager mr. Reddy - even he also refuse bluntly - this is ridiculousness.

I advise all people to not to join the country vacations club its waste of money - i also wasted one lakh.

Hi,
Their staffs given false statement and asking extra money in emi. Please cancel my membership id and give back my money,

Membership id: cvbg2clubb256827
Mobile number: [protected]
Reg email: talasila. [protected]@gmail.com

They offers given are below, but they didnt do.

1. Rent option if we are not using the vacation, the rent will be arranged by country club agents.
2. I can use the membership for 365 days a year (Season independent)
3. There is pickup / drop/ sightseeing free service
4. 20% and up to 40% allowance in the flight charges (Domestic and international)
5. Renewal the same plan after 10 years for life time and transferable to next generation with 5% of the initial charge (Initial charge - 100000)
6. Using the country club membership lifetime for free
7. Free rci membership by which we can use other resorts/hotel for 3000 (Domestic) and 12000 (International) – fixed charge
8. My package includes aall india + 5 asian + dubai
9. Free accommodation with free breakfast services
10. 20% discount on all the food in the country club restaurant or free cook services
11. No need to pay the maintenance charge for the year if the vacations are not used.
12. While renting the vacation using your agents there is no need to pay the yearly maintenance charge.
13. No other charge or fee in the country club membership for life time.
14. Collect the country club card for the kid in future for free.
15. If i per book the vacation trip before 2 weeks, i can get the free 7 days trip for that year and i can use that for rent or i can extend that to next coming year.
16. I can maximum accommodate up to 8 persons using my membership if i book before 2 weeks.
17. I can use the country club / country vacation cards for my friends or relations with some additional id proof.
18. Using the party hall in country club / country vacation with free of cost (Including the electricity, decorations) for 5 times per year.
19. Free passes for the special events that are organized or happening in your clubs
20. Hdfc insurance that covers 5 lakhs (Not sure on the amount) and yearly medical insurance (Hospitalization) for lifetime with zero premium for me and spouse for 50k each.
21. If i didn't use the vacation for particular year, then i can move that days to next year without any charge.
22. If i am not satisfied at any time, i can write a compliant letter to the office where i take the membership and i can cancel the membership at any time.
23. If i don't want to cancel, i can transfer my membership. The agents in country club will do the same for me, they will collect only the processing fees
24. I will get rci membership and can book any resort/hotel through rci for fixed 3000 for domestic and 12000 for international
24. I can get food coupons worth 3000 (Appx) every year.

-
T. Kalyan
([protected])

I am vishnu from bangalore. I got a call from country vacations saying that i am selected in lucky draw and asked us to come to country vacations marathhali, bangalore to collect gift.

Me and my wife went to country vacations on 23-sep-2017. They told that before collecting gift they will give small presentation. We sat in a room and they started explaining their county vacations membership details. Marketing manager told that they will give member ship for only 40k. That is for life long. Also we can use country clubs across the india. It can be cancelled any time and blaw blaw. Finally he convinced us to take membership. I paid total 40k.

My membership id is : cvbg1sclub5lb242534

After coming home, i told about this to my friend. He told that one of his friend got membership from country club and services are very poor. He asked for cancellation but they didn't refunded.

I checked the agreement and could see a clause saying that we can cancel membership with in 10 days after purchase. So immediately i have sent a mail for cancellation ie on 27-sep-2017. From that day on wards, i am following them through phone calls and mails to customer care. Customer care people always say it is in process. They are postponing from last one year till today sep-2018. Finally i frustrated with these people and planning to file a criminal case and also a case in consumer court.

I think many people are cheated like this. So my idea is we will all together file a case so that case will be strong and we will get justice early. Please call to my number if any one want to join.

Regards,
Vishnu
[protected]

May 19th i gave my money rs.50, 000/- for membership through a debit card. The very next day may 20th i saw the reviews of country vacations and cancelled. They sent a mail stating that my amount will be refunded within 120 days. Till now they haven't refunded my amount. When i am trying to reach them they are ignoring my emails and call.

Please do the needful

Thanks,
Pavani.

Respected sir,

I am the member of country club vide membership no. Cvvz2club[protected] from estd. 2012 but i did not use my membership due to sudden discontinue service of my job. I worked at mnc organization but unfortunately resigned from my service on october 2013 and after that i am facing financial problem with my family and my son studied at narayana college, visakhapatnam and now i can not effort his college fees rs.97,...

Hi

This is regarding the transaction of rs.30, 200.00 on 09/10/2017 at m/s www countryclubworld.

I have cancelled the membership within cooling off period and as per their clause they should have refunded the amount within 120 days, however it's been more than 10 months now and the refund still not received.

I have contact customer care multiple times and all they say is to wait as it's yet to be approve by accounts team, some times they will say delay due to fund issue etc. I have sent 100 s of email to them however no one is bothered to reply to that. Once or twice i received an update that they have forwarded it to the concerned team. But nothing seems to be happening.

Need legal assistance on this.

Kindly provide the process

I, ashish kamtekar. Memabership no. (Ashish. [protected]@gmail.com). We have visited country club kandivali on 18th july.

We have been assisted by mr. Prakash varma ([protected])

He introduces us to offers and all benefits of the membership. First we were not convinced with the offers.

Mr. Prakash gave us membership cost of rs.1, 60, 000/- for 10 years

In india 3*/4*/5* free stay no tax to pay & international package dae 4*/5*+ tax.

He also told us we don’t have to pay amc (Rs.10, 500/-) this year. You can pay the same next year in feb.

He gave an offer of complimentary tour package of my family’s choice.

He also gave an option for payment of the package as per my choice. Easy emi.

He gave free access to country club andheri & kandivali also for any birthday party, wedding. We can use the club area free of cost subject to availability.

After listening to such a promising all of his talk we decided to take the membership.

We told him will pay in emi so we paid rs 25, 000/- by debit card on the spot.

Rest we decided of the amount rs. 45, 000.35, 000by cheque and 10, 000 by cash and the rest of rs. 90, 0000/- in easy emi that i can pay in ten years. I won’t be called or harassed by country club.

Total we paid rs 70, 000/ - till now. He gave us a complementary tour package to munnar and waynad for 6night/7days. Date was also fixed from our side i. E. 3rd sept - 11th sept 2018.

This was agreed by him. After this day he never called for feedback or update. After few days, by calling upon him, mr. Prakash started giving us excuses for booking. He also mentioned to my wife on phone that because of some personal issues he couldn’t look after our case. Now we have lost our faith completely.

After researching, we found out the package was only for rs.1, 50, 000/- so we asked about rs 10, 00/- which we paid in cash n of which we are not aware of where he would have used it for. By asking so, he started giving hundred different options and reasons and excuses. We have receipt of 10, 000 in writing on a letterhead of country club.

28th july 2018 11.45 am

All over sudden he called and said pay more rs.20.000/- and close this member ship with final amount of rs.90.000/- with the same the benefits of previous package. He forced us for this offer; luckily i was out of town so i couldn’t go for it.

After so many days being delayed, we decided not to continue with the membership as we were not happy n lost our faith completely. We called him to cancel it and give us a refund.

So again he came up with new offer.in which, he gave rs.60.000/- for 5 years package with all same benefits, 3night 4 days package to amrita palace hyderabad only stay. I have proof of email send by mr. Prakash along with other benefits.

All above detail discussion when i had with customer care hyderabad, they have different story to tell. Now here who do i trust is the question.

So i need my refund.

I, yogesh kumar, joined country vacations erroneously on 04 jan 18 and submitted unwillingness to continue within the legal period i. E. 10 days (On 09jan 18) by e-mail. They replied that amount will be refunded within 120 days.

But as on 16 aug, nothing is refunded, not picking calls in customer care.

Membership no. Cvkk1v10lb246952

[protected]

Dear sir,
Through this, we would like to draw your kind attention again to the fact that we kakoli biswas & r n biswas, that time resident of gangotri apartment, guwahati on 14/12/2011, we got a call from country vacation representative that we have won a prize in lucky draw and we need to visit country vacation office, at ahmedabad at 6:30 pm and we need to attend a prensentation of 7 pm and then gift will be given us.
We went to country vacation office and attended presentation there, which was delivered by their representative and they described about the country vacation membership. After looking into all lucrative offers we got convinced and applied for life membership. And for this membership we had to pay rs 25000.
We had to pay by credit card on that night itself then they said they will be collecting some other documents for e. G. Identity proof, passport photographs etc and they alloted us membership id
We have been alotted membership no : cvah1club98844

But after that when i had visited their office for booking, they have given false promise of booking and nothing has confirmed.

Their representative sunaina and her boss krunal mehta ([protected]@countryvacationsmail.com) were all fraud persons and we wanted to cancel the cancel membership and tried to get the refund but they told they would inform later and after that we were transferred to kolkata but could not get refund after several follow up at ahmedabad

This is way we have been cheated by country vacation. There are so many people also suffering by country vacation fraud cheating cases. My humble request is to prevent this activity and help me in getting my money back. Any help in this regard will be very much appreciable.

We visited company office about a month back. Company executives lured us into false promises. And gave us false information about this club. They told us that we will be given free dinner coupens per month for our family. Theyare backtracking on their promises. Yes i visited their office in bundgarden road. The company person behaved bery rudely and insulted me. Now they are not picking up our phone. I would like to get my money rs 1. 49000 refunded as they are cheating us

I am Virendra Brahmbhatt from Vadodara, Gujarat.
I have Paid Rs. 50, 000 for the Blue card Membership out of Rs. 85, 000 for Five-year membership. After few days we realised that the facility what was told to us are not there in five-year membership.
The person name in Vadodara office is Mr. Tanay Patel and Mr. Mohsin who Cheated with us and denied to refund.
Country Vacation can't say that it is not refundable. It is Rs.50, 000 (Half Lack)
It is completely Cheating case from Country Vacation.

Regards,
Virendra Brahmbhatt
[protected]