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NSDL e-Governance Infrastructure Complaints & Reviews

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Updated: Dec 13, 2025
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NSDL e-Governance Infrastructure reviews & complaints page 121

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C
Chankit garg
from Hoshiarpur, Punjab
Aug 12, 2018
Resolved
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Address: Barnala, Punjab

Sir/madam,

I have applied for correction of pan card details on 12th aug 2018 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But when i checked my application status today, it was shown "sorry, no record found."

Please check my application

Thanking you
Chankit garg
Sep 17, 2018
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Aug 14, 2018
NSDL e-Governance Infrastructure Customer Care's response
Your PAN application is processed by NSDL and forwarded to Income Tax Department (ITD) for allotment of PAN. We are following up with ITD for earliest resolution.
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    C
    Chandrakiran chandravanshi
    from Mundi, Madhya Pradesh
    Aug 10, 2018
    Resolved
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    Resolved

    नमस्ते सर,
    मेरा नाम चंद्रकिरण चंद्रवंशी है मैंने २८ जुलाई २०१८ को अपना पैन कार्ड बनाने के लिए प्रयास किया, मैंने सफतापूर्वक 106.90rs का भुगतान भी कर दिया परन्तु जब मै आधार verification कर रहा था तो स्क्रीन पर error आ गया और लिखा था कि मैंने जो 106.90rs किया था वह 1 हफ्ते के अंदर मुझे वापस मेरे बैंक अकाउंट में भेज दिया जाएगा, आज 10 अगस्त हो गया परन्तु अभी तक इस तरह कोई भी पैसा मेरे बैंक अकाउंट में नहीं मिला है। अतः आपसे सादर अनुरोध है कि मेरा पैसा refund कराने में सहायता करे।

    Tokan no. [protected]
    Transaction reference no. NUR[protected]
    +2 photos
    Aug 10, 2018
    Complaint marked as Resolved 
    Today at 7:50 I received refund, thank you sir
    NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
    My pran[protected] is locked I forget password and change the mobile number
    Email is not entry in my account how to unlock this
    NSDL e-Governance Infrastructure Customer Care's response, Sep 4, 2018
    Verified Support
    This has reference to the query/complaint raised by you. You are requested to register your query/complaint to the link- https://npscra.nsdl.co.in/Log-your-grievance.php, mentioning your Permanent Retirement Account Number (PRAN) or write a letter to CRA and send it to the following address: NSDL e-Governance Infrastructure Ltd. 1st Floor, Times Tower, Kamala Mills Compound, Lower Parel, Mumbai – 400013 We thank you for being our valuable subscriber and giving us an opportunity to serve you better.
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      C
      chirag17arora
      from Noida, Uttar Pradesh
      Aug 10, 2018
      Resolved
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      I have applied for new pan card on 17th june 2017 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

      I have applied for new Pan Card on 9Aug, 2018 (around 1 AM). Although it asked for verification of my Aadhar Card and sent me OTP, I would like to ask if I still have to send my documents physically or not? I mean I have verified my aadhar so it that enough? Plus, while checking for my application status I am getting NO RECORD FOUND. Please look into it. My acknowledgment number is - [protected]. When I received the email after applying it was like this -

      Acknowledgment Number -[protected]

      Name - null

      Father's Name - null

      Date of Birth/Incorporation - null

      Payment details* - null

      Is this normal? Or there is some issue?

      Kindly look into the matter and reply regarding same.

      Thanks
      Sep 10, 2018
      Complaint marked as Resolved 
      NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
      Aug 10, 2018
      Updated by chirag17arora
      Please ignore the first paragraph, that is not relevant for my application.
      Verified Support
      Aug 13, 2018
      NSDL e-Governance Infrastructure Customer Care's response
      The details response is forwarded on your email Id which was mention in the PAN application.
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        C
        Chetan Kumar232
        from Agra, Uttar Pradesh
        Aug 9, 2018
        Resolved
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        Address: Saharanpur, Uttar Pradesh, 247669

        Dear Sir,
        I have applied for a new PAN Card in the name of Bittu Tar which dispatched our address. I couldn’t receive the PAN Card as nobody at home on that time when I ask to the local Post Man regarding this he replied that pan card has returned to the sender address..

        Therefore, I requesting your resend my PAN Card to same address and I mentioned our details below.

        Applicant Name: Bittu Tar
        Pan no - APSPT1276J
        Mobile NO: [protected]
        +1 photos
        Sep 16, 2018
        Complaint marked as Resolved 
        NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
        Verified Support
        Aug 14, 2018
        NSDL e-Governance Infrastructure Customer Care's response
        Inconvenience caused is highly regretted. Kindly re-apply.
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          S
          Steve AJ
          from Chennai, Tamil Nadu
          Aug 9, 2018
          Resolved
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          Pan status shows "my documents are invalid and i need to submit my aadhaar card" but i have applied through e-sign procedure and have attached the scanned copies of all the other documents. It has been a week since i applied but still am receiving this status. Do i need to ignore it or is there something i should do. Can you help me out the next steps?
          Sep 20, 2018
          Complaint marked as Resolved 
          NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
          Verified Support
          Aug 13, 2018
          NSDL e-Governance Infrastructure Customer Care's response
          Kindly provide us your 15 digit PAN Acknowledgement number at [protected]@nsdl.co.in
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            Jayanta_Teacher
            from Silchar, Assam
            Aug 7, 2018
            Resolved
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            Address: 788110
            Website: cra-nsdl.com/CRAOnline/subscriberModificationWithMode.html?ID=-1993897005&getName=Subscriber%20M

            Respected sir,
            I have tried so many times to update my aadhar in nsdl-cra site. But it gets failed. Whenever i've tried to update it first tells me to enter virtual id and when i provide it the generate otp button doesn't work. So, i am geting failed to link aadhar. Kindly help me to update my aadhar in nsdl-cra.
            Thanking you,
            Jayanta das,
            Assam
            +1 photos
            Sep 14, 2018
            Complaint marked as Resolved 
            NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
            Verified Support
            Aug 13, 2018
            NSDL e-Governance Infrastructure Customer Care's response
            This has reference to the query/complaint raised by you. You are requested to register your query/complaint to the link- https://npscra.nsdl.co.in/Log-your-grievance.php, mentioning your Permanent Retirement Account Number (PRAN) or write a letter to CRA and send it to the following address: NSDL e-Governance Infrastructure Ltd. 1st Floor, Times Tower, Kamala Mills Compound, Lower Parel, Mumbai – 400013 We thank you for being our valuable subscriber and giving us an opportunity to serve you better.
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              M
              mahendra rawat singh
              from Delhi, Delhi
              Aug 7, 2018
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              Address: New Delhi, Delhi, 110029

              Sir,
              Kind attn: pao (Assam rifles, shillong) home affairs (Eppo. Nic.in)
              I darban singh rawat, ex-udc (Last served at upao ledger group) was superannuated on 31/05/1996. (Ppo no.[protected]
              The follg are for your info and necy action please:-
              1. Till june 2018 i received my monthly pension @ rs.20347/- pm, but now it has been reduced to rs.17560/- pm, ; the reason is not understood. Therefore, it may please be clarified for my information
              2. Since, i have been permanently settled in vaishali, ghaziabad (U. P) from my home town (Dumaila talla, bironkhal, pauri garhwal-ukd), i don't receive any pension documents. You are requested to dispatch copies of related copies of revised ppos (From 1996 onwards).
              3. Whether amt of rs.1000/- (As medical allowance) is applicable for non-combatants of ar.
              4. My postal address is : house no. 127/128a, ii-e, kamna, sector-2, vaishali, ghaziabad, (U. P), pin-201010. All requested necessary copies of documents may please be sent to me in the given address.
              E-mail : [protected]@gmail.com
              Assam Rifles customer support has been notified about the posted complaint.
              This has reference to the query/complaint raised by you. You are requested to register your query/complaint to the link- https://npscra.nsdl.co.in/Log-your-grievance.php, mentioning your Permanent Retirement Account Number (PRAN) or write a letter to CRA and send it to the following address: NSDL e-Governance Infrastructure Ltd. 1st Floor, Times Tower, Kamala Mills Compound, Lower Parel, Mumbai – 400013 We thank you for being our valuable subscriber and giving us an opportunity to serve you better.
              Sir name Banwari Lal Gurjar Account number [protected] My Date of birth 02 08 1985 hai Abhi Account number me 10 10 1975 galat hai sir please check. Sir Mera Aadhar card ki copy bhi diya hai My branch me Abhi bhi no reply so please check my branch
              The Mini samudra I is not working purchased on 20.01.2018.
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                K
                kaushambi gujral
                from Bengaluru, Karnataka
                Aug 7, 2018
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                Address: Dehradun, Uttarakhand, 248001

                My pan card application: u[protected] status says
                Your application is withheld for processing

                Objection marked - [ aadhaar not matched using demographic details. The application will be processed, subject to successful biometric authentication].

                I have already updated my biometric details in the aadhar card on 28/07/18. Why is it withheld?

                I need my pan card very urgently and this is the second time that i am applying for it. Please guide me with the next steps.
                NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                Sir.
                Pension as re revised vide PAO(AR)
                SSA No.[protected]A4 As per 7th
                CPCPre 2016) dated 12.12.2017.
                Revised pen still awaited sinces
                long time.
                It is requested, kindly do needful
                action to disburse me revised pen.

                Regards
                Ex c/360973y wo/clk
                Hardev Singh Negi
                Date sos 31.01.2000
                PPO[protected].
                Date enrollment 31.08.1978
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                  H
                  Hare Krishan mahto
                  from Gumia, Jharkhand
                  Aug 7, 2018
                  Resolved
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                  मैंने जब पहली बार pancard aaply किया तो पैसा काटने के बाद वह error हो गया ओर पैसे वापस a/c मे आ जेएगा आइस कुछ message भी aaya था फिर मैने दोबारा pancard aaply किया तो वह secsessfull होगा गया . पैसा वापस होने का message भी आया पर अभी तक, pancard aaply का पैसा दो बार कट गया हैं और उसका पैसा अभी तक वापस नही आया हैं | mobile no. [protected]
                  Second bar Pancard aaply date -30/07/2018 .
                  Sep 10, 2018
                  Complaint marked as Resolved 
                  NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                  Verified Support
                  Aug 08, 2018
                  NSDL e-Governance Infrastructure Customer Care's response
                  To resolve your query/concern, kindly provide us your Temporary Token Number, Registered Date of Birth and Registered E-Mail ID at [protected]@nsdl.co.in
                  PRAN not found in Database

                  forget password not ganret

                  pran[protected]
                  [protected]

                  my mo [protected]
                  NSDL e-Governance Infrastructure Customer Care's response, Sep 4, 2018
                  Verified Support
                  This has reference to the query/complaint raised by you. You are requested to register your query/complaint to the link- https://npscra.nsdl.co.in/Log-your-grievance.php, mentioning your Permanent Retirement Account Number (PRAN) or write a letter to CRA and send it to the following address: NSDL e-Governance Infrastructure Ltd. 1st Floor, Times Tower, Kamala Mills Compound, Lower Parel, Mumbai – 400013 We thank you for being our valuable subscriber and giving us an opportunity to serve you better.
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                    A
                    Abhi _Singh
                    from Agra, Uttar Pradesh
                    Aug 6, 2018
                    Resolved
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                    Resolved

                    Sir/madam,

                    I have applied for new pan card on 5th august 2018 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

                    "thank you for using online facility for pan application.

                    If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

                    But when i checked my application status today, it was shown "sorry, no record found."

                    Please check my application

                    Thanking you
                    Abhishek singh
                    Sep 9, 2018
                    Complaint marked as Resolved 
                    NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                    Verified Support
                    Aug 08, 2018
                    NSDL e-Governance Infrastructure Customer Care's response
                    Dear Abhishek,

                    Your PAN application is processed by NSDL and forwarded to Income Tax Department (ITD) for allotment of PAN. We are following up with ITD for earliest resolution.
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                      C
                      chhaterpal sharma
                      from Thanesar, Haryana
                      Aug 6, 2018
                      Resolved
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                      Resolved

                      Recpected sir ji,
                      I am chhaterpal s/0 sh. Sukhdarshan v. P. O. Sirta district kaithal state haryana. My pran number is[protected]. My nps account is freeze due to bank account number mistake. According to nsdl customer care instructions i send my all documents and bank account details with bank stump and signature on 21/07/18 saturday by speed post. And speed post number is eh[protected]in. And all details are dispech on 23july from speed post office mumbai to nsdl head office. But they are saying that we are not get your documents. Post office mumbai give me proof of receive document. Sir ji by this details my nps account unfreeze and i get salary. I not get my salary from jointing 10 january please sir ji i request you help me.
                      Thank you
                      Sep 8, 2018
                      Complaint marked as Resolved 
                      NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                      Verified Support
                      Aug 08, 2018
                      NSDL e-Governance Infrastructure Customer Care's response
                      Dear Chhaterpal,

                      This has reference to the query/complaint raised at Consumer Forum. The concern shared will be analysed and the status will be sent to the email ID registered in the Permanent Retirement Account Number (PRAN). For any other clarification/assistance, you may please call us at[protected] or register a query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php.
                      After all payment and filling complete details getting an error "Exception in generating Esign User PDF inside EsignController for token no"

                      Kindly clarify what is the basic issue and how to rectify the same.
                      NSDL e-Governance Infrastructure Customer Care's response, Sep 4, 2018
                      Verified Support
                      Kindly DM us with your e-mail ID or contact details, so that our representative will communicate with you and resolve the same. You may also reach us at [email protected]
                      Dear sir,

                      I subscribe a Nps account (Pran[protected]has been activated from 2014

                      My my subscription of rs. 500

                      But after some days when i check my pran no.in database of nsdl but there is a message "invalid pran no."

                      Please do the needful

                      Thanking you,
                      NSDL e-Governance Infrastructure Customer Care's response, Sep 4, 2018
                      Verified Support
                      This has reference to the query/complaint raised by you. You are requested to register your query/complaint to the link- https://npscra.nsdl.co.in/Log-your-grievance.php, mentioning your Permanent Retirement Account Number (PRAN) or write a letter to CRA and send it to the following address: NSDL e-Governance Infrastructure Ltd. 1st Floor, Times Tower, Kamala Mills Compound, Lower Parel, Mumbai – 400013 We thank you for being our valuable subscriber and giving us an opportunity to serve you better.
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                        S
                        Sourin Shah
                        from Bhopal, Madhya Pradesh
                        Aug 5, 2018
                        Resolved
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                        Resolved

                        my pan card not get updated

                        Nsdl have charge me almost 3 times 700rs i have done every process but the didint update my pam card. Please look into matter i request u i also speed post them documents with discrepancy letter.
                        Speed post no. Ei[protected]in
                        Pan card is very important for me right now because i am not getting my salary without this. Please make it possible
                        They have charged me enough...
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                        Umang98
                        from Ozhukarai, Puducherry
                        Aug 5, 2018
                        Resolved
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                        Resolved

                        Sir/madam,

                        I have applied for new pan card on 6th november 2017 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

                        "thank you for using online facility for pan application.

                        If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

                        But when i checked my application status today, it was shown "sorry, no record found."

                        Please check my application

                        Thanking you
                        Umang bhoutika
                        Sep 8, 2018
                        Complaint marked as Resolved 
                        NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                        Verified Support
                        Aug 08, 2018
                        NSDL e-Governance Infrastructure Customer Care's response
                        Dear Umang,

                        Your PAN application is processed by NSDL and forwarded to Income Tax Department (ITD) for allotment of PAN. We are following up with ITD for earliest resolution
                        Hi sir iam from andhra i have applied for correction in pan through online nsdl portal and i got my ackmnowledgement number when i check the status it is showing no records found can you solve it tq
                        NSDL e-Governance Infrastructure Customer Care's response, Sep 4, 2018
                        Verified Support
                        Kindly provide us your 15 digit PAN Acknowledgement number at [email protected]
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                          S
                          Samarjeet Sahoo
                          from Burla, Odisha
                          Aug 4, 2018
                          Resolved
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                          Resolved

                          Address: 756100

                          Sir/madam,

                          I have applied for new pan card on 6th august 2018 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

                          "thank you for using online facility for pan application.

                          If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

                          But when i checked my application status today, it was shown "sorry, no record found."

                          Please check my application

                          Thanking you
                          Samarjeet sahoo
                          Sep 9, 2018
                          Complaint marked as Resolved 
                          NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                          Verified Support
                          Aug 08, 2018
                          NSDL e-Governance Infrastructure Customer Care's response
                          Dear Samarjeet,

                          Your PAN application is processed by NSDL and forwarded to Income Tax Department (ITD) for allotment of PAN. We are following up with ITD for earliest resolution
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                            N
                            Nistar Mohanta
                            from Bhimavaram, Andhra Pradesh
                            Aug 2, 2018
                            Resolved
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                            Resolved

                            Address: 122001
                            Website: NSDL

                            My name
                            Rajesh kumar. Pan no-apqpk6869l
                            Father name-ramkishan
                            Date of birth-*/*/1981 (Hide)
                            Same pan issued another person itr filling i can find detail as per record he is a do bussiness and itr-4 filling return tax.
                            But i am salaried person i am filling itr-1.
                            Both adhar no diffrent how to link one pan or login income tax.
                            When i am itr-1 filling another person revise and filling itr-4.
                            I am going to income tax office pan office gurgaon no sattification answer. If any other person fraud or defaulter who take risk? So i am complain about nsdl who make my pan issue acknowledge no-[protected]
                            My mail [protected]@gmail.com
                            Sep 3, 2018
                            Complaint marked as Resolved 
                            NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                            Aug 02, 2018
                            Updated by Nistar Mohanta
                            RAJESH KUMAR
                            PAN-APQPK6869L
                            MOB NO-[protected]
                            Verified Support
                            Aug 03, 2018
                            NSDL e-Governance Infrastructure Customer Care's response
                            We request you to contact your Jurisdictional Income Tax Officer to get proper guidance on this matter.
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                              H
                              Haunshila Yadav
                              Aug 1, 2018
                              Resolved
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                              Resolved

                              Hi,

                              I applied for a new pan application yesterday 31st july 2018 using below link.

                              https://www.onlineservices.nsdl.com/paam/endUserRegisterContact.html

                              I did not get any email or message for confirmation of pan application. So i have used below link to track the application.
                              https://tin.tin.nsdl.com/pantan/StatusTrack.html
                              But pan status is showing below message on a search for tracking status.

                              Sorry, no records found!.
                              My pan acknowledgement number is n-[protected] to use further reference.

                              Further please let me know if any other information is required from my side to resolve my issue.

                              Thanks,
                              Priyanka
                              Sep 3, 2018
                              Complaint marked as Resolved 
                              NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                              Verified Support
                              Aug 03, 2018
                              NSDL e-Governance Infrastructure Customer Care's response
                              The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.
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                                N
                                nEESahu
                                from Khurai, Madhya Pradesh
                                Aug 1, 2018
                                Resolved
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                                Resolved

                                Address: 491001

                                Sir/madam,

                                I have applied for correction in pan card on 31st july 2018 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

                                "thank you for using online facility for pan application.

                                If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

                                But when i checked my application status today, it was shown "sorry, no record found."

                                Please check my application

                                Thanking you
                                Basanti devi
                                Sep 3, 2018
                                Complaint marked as Resolved 
                                NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                                Verified Support
                                Aug 02, 2018
                                NSDL e-Governance Infrastructure Customer Care's response
                                Dear Basanti Devi,

                                The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.
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                                  K
                                  KkDd
                                  from Angamali, Kerala
                                  Jul 31, 2018
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                                  Sir/madam,

                                  I have applied for new pan card on 29th july 2018 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]).

                                  If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

                                  But when i checked my application status today, it was shown"sorry, no record found."

                                  Please check my application

                                  Thanking you,
                                  Kaushik
                                  NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                                  Plzz cancle my online pan application Acknowledgement Number [protected] and refund my money in my bank account. Because my ekyc isn't complete.i want complete my ekyc online by aadhar authentication otp. After cancle this application then after once again i fill online pan application and done all the process...

                                  pan application status shows no record found - Comment #3172561 - Image #0
                                  I applied for pan card e- kyc on nsdl. Transaction is successfully and my Bank Account is debited many times. But not completed for pan card application due to some correction. So please refund my amount. My account number: [protected] IFSC code:UTIB0000230.[protected]@gmail.com
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                                    1985. Rajesh
                                    from Mamit, Mizoram
                                    Jul 31, 2018
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                                    Address: East Khasi Hills, Meghalaya, 793004

                                    Respected sir,

                                    Please inform to contact on home since last 2-3 years no contact on his home and his mother searching but we don't have any information.
                                    Request you to inform me urgently.
                                    Working in assam rifle
                                    Name - ajay kumar thakur
                                    Rank - gd
                                    No. G/5008887
                                    Date of birth - 04.3.1980

                                    Please leave a massage or call in this no.+91-[protected] and i am his younger brother name - rajesh kumar thakur, shillong, oxford hill, bishnupur. Pin code - 793004.
                                    Assam Rifles customer support has been notified about the posted complaint.
                                    This has reference to the query/complaint raised by you. You are requested to register your query/complaint to the link- https://npscra.nsdl.co.in/Log-your-grievance.php, mentioning your Permanent Retirement Account Number (PRAN) or write a letter to CRA and send it to the following address: NSDL e-Governance Infrastructure Ltd. 1st Floor, Times Tower, Kamala Mills Compound, Lower Parel, Mumbai – 400013 We thank you for being our valuable subscriber and giving us an opportunity to serve you better.
                                    मोदय
                                    श्रीमान मै राजधर देवरे आपसे बिनति करता हु मै असम रायफल्स मे सिपाई था मुझे नौकरीमे से बरखास्त (scm) करके दिया गया है मै आपसे यह बिनति करता हु कि बरखास्त सिपाई वापस नोकरी मे सामिल कर लिया जाय बडी मेहरबानी होगी
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                                      Kowsalyaselvam
                                      from Chennai, Tamil Nadu
                                      Jul 31, 2018
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                                      Respected sir / madam,

                                      I have applied education loan in vidya lakshmi portal on 18/07/2018 but wrongly select the bank scheme name as "skill loan scheme" instead of "iob vidya suraksha".

                                      Can you please change the bank scheme name as "iob vidya suraksha" else please provide the edit option to edit the loan application form.

                                      Please see the below details for your reference.

                                      Student id : 639253
                                      Student name : kowsalya
                                      Application id : 259499
                                      Bank name : indian overseas bank

                                      Please do the needful.

                                      Thanks.
                                      NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                                      Today on 21/07/2018. I had completed my process using e-sign so there is no need to send any physical details via courier and it's still showing sorry no record found after tracking my status so please help me with this and execute my process for pan card. I have completed the payment and also have a acknowledgement number.
                                      NSDL e-Governance Infrastructure Customer Care's response, Aug 3, 2018
                                      Verified Support
                                      Kindly provide us your 15 digit PAN Acknowledgement number to check & resolve your grievance.
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