NSDL e-Governance Infrastructure Complaints & Reviews

Address: 110009

Website: Plz search my pran no and provide my pran kit

Myself vikash kumar singh a govt school teacher in delhi . Sir i have joined the service on 17 dec 2008 and applied for pran card which have been informed as by my school udc but no pran kit was given till now im unable to trace the pran no at nsdl website plz help me

Name vikash kumar singh
PRAN NO[protected]
Email add- raja.[protected]@gmail.com
Mob no - [protected]
PAO - 9
Department of education delhi

Sep 13, 2018

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Aug 13, 2018

NSDL e-Governance Infrastructure Customer Care's response This has reference to the query/complaint raised by you. You are requested to register your query/complaint to the link- https://npscra.nsdl.co.in/Log-your-grievance.php, mentioning your Permanent Retirement Account Number (PRAN) or write a letter to CRA and send it to the following address: NSDL e-Governance Infrastructure Ltd. 1st Floor, Times Tower, Kamala Mills Compound, Lower Parel, Mumbai â€“ 400013 We thank you for being our valuable subscriber and giving us an opportunity to serve you better.

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S

Santhosh Vudugula

from Hyderabad, Telangana

Jul 10, 2018

I am trying to know my balance amount.
I don't have login credentials, while creating IPIN, it is saying PRAN not found in Database
please resolve the issue

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NSDL e-Governance Infrastructure Customer Care's response, Aug 1, 2018

Verified Support

Dear Santhosh,

This has reference to the query/complaint raised by you. You are requested to register your query/complaint to the link- https://npscra.nsdl.co.in/Log-your-grievance.php, mentioning your Permanent Retirement Account Number (PRAN) or write a letter to CRA and send it to the following address: NSDL e-Governance Infrastructure Ltd. 1st Floor, Times Tower, Kamala Mills Compound, Lower Parel, Mumbai 400013 We thank you for being our valuable subscriber and giving us an opportunity to serve you better.

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Address: Pune, Maharashtra

Website: nsdl

Token number:[protected]
token number:[protected]
token number:[protected]
I applied three times for pan through e-kyc but the otp verification failed. i request you to kindly refund my account into my bank account as soon as possible. i didnt expect such a horrible service from nsdl. my money got detected but my transaction failed. my account is of indian bank and my account number is[protected]

Aug 13, 2018

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Jul 13, 2018

NSDL e-Governance Infrastructure Customer Care's response To resolve your query/concern, kindly provide us your Temporary Token Number, Registered Date of Birth and Registered E-Mail ID at [protected]@nsdl.co.in

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Address: Hoshiarpur, Punjab, 144221

Sir, I had applied the application to change my name on the PAN card.Whose token number is written down.
Yojana no [protected].I had made a payment with a debit card.After getting Hemant, my verification call did not come, due to which my payment was lost.I had made a payment with SBI debit card whose ID no... NU[protected].Please my refund should be done in my account.

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NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Jul 05, 2018

Updated by Sethi01 Sir, I had applied the application to change my name on the PAN card.Whose token number is written down.
Tokan no [protected].I had made a payment with a debit card.After getting Hemant, my verification call did not come, due to which my payment was lost.I had made a payment with SBI debit card whose ID no... NU[protected].Please my refund should be done in my account.

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A

Amrut Moghariya

from Bardoli, Gujarat

Jul 6, 2018

Dear sir,

My pan card is not delivered at my address nd returns to BNPL SP hub (DADAR MUMBAI).
So I kindly request you sir to deliver my pan car at my address.(given below)
Thanks sirji.
Address:
124, Rabari sheri
Patel sheri,
Koli vas, Nava Plot,
Ganjela.
Tal Dhrangadhra
Dist Surendranagar
Pin-363320x

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Sir/madam,

I have applied for new pan card on 5th july 2018 through e-sign/e-kyc mode. I have got my acknowledgment number ([protected]). On completion of the process, i have received a message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But when i checked my application status today, it was shown "sorry, no record found."

Please check my application

Thanking you
Divyansh sharma

Aug 14, 2018

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Jul 11, 2018

NSDL e-Governance Infrastructure Customer Care's response Dear Divyansh,

Your PAN application is processed by NSDL and PAN Card will be dispatched to you shortly.

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Jayesh Jindal

from Gurgaon, Haryana

Jul 6, 2018

Sir / Ma'am

I have applied for a new pan card through e-sign/e-Kyc on Dt.27/06/2018, I have received the acknowledgment No. N-[protected] through my registered Email and Mobile. But When I try to Track the Status of My Application it gives an error stating that the record is not found . please resolve the issue as soon as possible.

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NSDL e-Governance Infrastructure Customer Care's response, Aug 1, 2018

Verified Support

Your PAN card has been delivered on 04-Jul-2018 by Blue Dart Express Ltd courier vide airway bill no. 35363252702.

S

safeer34

from Gondia, Maharashtra

Jul 6, 2018

I had applied with NSDL online for a change in my PAN details. The TOKKEN no. is [protected]. My application was rejected stating that the proofs submitted did not contain last name in expanded form as mentioned in the application. Kindly refund my PAN processing fee

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safeer34's reply, Jun 25, 2018

sorry i had applied with NSDL online for new pan no.

NSDL e-Governance Infrastructure Customer Care's response, Aug 1, 2018

Verified Support

The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.

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Address: Prakasam, Andhra Pradesh, 523155

I am malleswari. Yesterday 3/07/2018 i applied pancard. I fill my detailes of application. Given token no. Last step submitted money. I am sending money with debit card. Next aadhar card is linked. Error occured. Finished. That time i lost money because amount submitted with debit card. Otp submitted. Aadhar card linked but error occured. My pan card application not completed, because error occured. I will try but fresh application is come. I loss my money. Pls help me. My money is return or giving pan card that amount. Thank u.

Aug 14, 2018

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Jul 04, 2018

Updated by Gundapu Malleswari Above matter is my problem. Lost money

Verified Support

Jul 10, 2018

NSDL e-Governance Infrastructure Customer Care's response Dear Malleswari,

To resolve your query/concern, kindly provide us your Temporary Token Number, Registered Date of Birth and Registered E-Mail ID at [protected]@nsdl.co.in

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Address: Sonipat, Haryana, 131101

Dear Sir,

My Brother Name Vinod Goyal Pan Card Number is BTHPK3245E submit a request for Pan Card name Change Request .

When i check on net it show Application is Under Process, but we got a Message as below
(PAN Ack. No.[protected] is under REJECTED status. Kindly visit TIN-FC/PAN Center for further processing of application-STEEL CITY. )

Sir please tell us actual status of Pan Card application. if it was rejected then please tell us the reason.

for your refreance i attached all documents

With Regards
Vikas Deep Goyal on behalf of Vinod Goyal
[protected]
[protected]

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Aug 16, 2018

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Jul 11, 2018

NSDL e-Governance Infrastructure Customer Care's response Dear Vikas,

Your PAN application is processed by NSDL and forwarded to Income Tax Department (ITD) to update the changes requested in PAN database. We are following up with ITD for earliest resolutio.

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akianshu5

from Patna, Bihar

Jul 5, 2018

I sent the document by e-sign, but after the payment, authentication was not possible. It is my token number [protected] and transaction number NSM[protected]

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NSDL e-Governance Infrastructure Customer Care's response, Aug 1, 2018

Verified Support

The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.

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Address: Bangalore, Karnataka, 560049

Website: ...

I was applied for pan card on may 28 2018 in bangalore

I just got a acknowledgment no : [protected] name : manoj kumar y date : 13/6/2018 [protected] and till today i didn't receive any update from the track status.

And the status is saying that your application is under process at nsdl tin facilitation center. Kindly call 3006000

Soo can u check and tell still how many days it will take because it's urgent for my job

Sep 1, 2018

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Jul 10, 2018

NSDL e-Governance Infrastructure Customer Care's response Dear Manoj,

Your PAN application is under process with the TIN Facilitation Center where you have submitted the application. We have forwarded the case to concern department to look into the matter and do the needful on urgent basis. We sincerely regret the inconvenience caused.

Verified Support

Aug 01, 2018

NSDL e-Governance Infrastructure Customer Care's response Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.

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Manoj Kumar y

from Mysore, Karnataka

Jul 10, 2018

In how many days I will get pan card can you please tell..

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Website: Nsdl

I have applied for online pan card through nsdl, it was good till the aadhar verification through otp. Eventhough i entered the otp within seconds, i received the notification that i have taken more time and the transaction failed tge first time. Thinking that i have really took much time for aadhar verification and as it said that my account will be credited within 7 days as the transaction has failed, i applied for tge second time and this time i was damn sure that i have entered the otp on time but still this time also the same error message popup and my transaction failed. My money (120) got detected twice but was never refunded. I made the transaction through indian bank debit card. My account number is[protected] and ifsc:idib000j037. Seriously, i didnot except such a pathetic and lame website from our government where everything is online nowdays. I request you to kindly look into this complaint and issue my refund immediately.

Aug 16, 2018

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Jul 10, 2018

NSDL e-Governance Infrastructure Customer Care's response To resolve your query/concern, kindly provide us your Temporary Token Number, Registered Date of Birth and Registered E-Mail ID at [protected]@nsdl.co.in

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Address: Guntur, Andhra Pradesh

Website: tin.tin.nsdl.com/tan2/servlet/PanStatusTrack

Sir/madam

I have applied for only for e - pan @ nsdl site through aadhar e-kyc mode
Acknowledgement number-[protected]
& aadhar authentication process and e-kyc process was completed successfully.

On completion of process i received message that

Thank you for using online facility for pan application.

You have digitally signed your application using esign/ekyc then there is no need to forward physical documents

But in nsdl pan status site it shows that

"sorry no record found"

Can you please verify my application asap

In income tax site they are providing instant pan at free of cost but i applied in nsdl @ 72₹ (E-pan) for fast processing of my application

I want pan at urgent basis

Thanking you

*adding screen shot of my application status

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Jul 4, 2018

Complaint marked as Resolved

COMPANY DOESNT CONTACT ME BUT PROBLEM WAS RESOLVED

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Jul 10, 2018

NSDL e-Governance Infrastructure Customer Care's response Dear Vamsisurya,

Your PAN application is processed by NSDL and forwarded to Income Tax Department (ITD) for allotment of PAN. We are following up with ITD for earliest resolution.

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Address: Kottayam, Kerala, 686538

Website: www.cra-nsdl.com

Respected sir,
With due respect i would like to say few words about my pran account number is[protected]. I want to change my previous mobile number [protected]. Now i want to update this mobile number with a new mobile number [protected]. So kindly update my mobile number in my nsdl cra account, that will be your kindness.
Thanking you
Sreeja gopinath

Aug 18, 2018

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Jul 05, 2018

NSDL e-Governance Infrastructure Customer Care's response This has reference to the query/grievance raised at 'Consumer Forum'. We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID registered in the Permanent Retirement Account Number (PRAN). For any other clarification/assistance from our side, you may please call us at[protected] or register a Query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php.

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Sir/madam,

I have applied for new pan card on 3rd july 2018 through e-sign/e-kyc mode. I have got my acknowledgement number
([protected]). On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But when i checked my application status today, it was shown "sorry, no record found."

Please check my application

Thanking you
Abhishek bhojane

Aug 18, 2018

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Jul 10, 2018

NSDL e-Governance Infrastructure Customer Care's response Dear Abhishek,

Your PAN application is processed by NSDL and forwarded to Income Tax Department (ITD) for allotment of PAN. We are following up with ITD for earliest resolution

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Address: 534341

Tried to fill the pan application through the nsdl website and selected the e-sign aadhar verification process.
The payment got deducted and it took me to the aadhar verification process. I entered correct otp three times and it kept saying 'your request cannot be processed, please try after sometime.'

My token no is: [protected]
Email: [protected]@gmail.com
Dob: 27/06/1997

Please resolve my problem

Aug 12, 2018

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Jul 04, 2018

NSDL e-Governance Infrastructure Customer Care's response To resolve your query/concern, kindly provide us your Temporary Token Number, Registered Date of Birth and Registered E-Mail ID at [protected]@nsdl.co.in

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Address: Jaipur, Rajasthan, 302013

Website: goworldindex.com

I applied for the pan card approx one month before and paid the fees through my debit card but the e-kyc failed due to which it displyed the following message :
I applied for the pan card approx one month before and paid the fees through my debit card but the e-kyc failed due to which it displyed the following message :
Your e-kyc based request has failed hence you cannot proceed the application with e-kyc mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the pan application in next seven working days.
Now its been over a month but neither the refund has come nor e-kyc has completed.
Please refund my money. Details are given below:you cannot proceed the application with e-kyc mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the pan application in next seven working days.
Now its been over a month but neither the refund has come nor e-kyc has completed.
Please refund my money. Details are given below:

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Sep 5, 2018

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Jul 10, 2018

NSDL e-Governance Infrastructure Customer Care's response Dear Vishal,

To resolve your query/concern, kindly provide us your Temporary Token Number, Registered Date of Birth and Registered E-Mail ID at [protected]@nsdl.co.in

Verified Support

Aug 01, 2018

NSDL e-Governance Infrastructure Customer Care's response The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.

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arunsingh2025

from Gorakhpur, Uttar Pradesh

Jul 17, 2018

I applied for the pan card approx 3DAYA before and paid the fees through my debit card but the e-kyc failed due to which it displyed the following message :
I applied for the pan card approx 3 DAYS before and paid the fees through my debit card but the e-kyc failed due to which it displyed the following message :
Your e-kyc based request has failed hence you cannot proceed the application with e-kyc mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the pan application in next seven working days.
Now its been over a 4DAY but neither the refund has come nor e-kyc has completed.
Please refund my money. Details are given below:you cannot proceed the application with e-kyc mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the pan application in next seven working days.
Now its been over a month but neither the refund has come nor e-kyc has completed.
Please refund my money. Details are given below:
ARUN KUMARSINGH KUSHWAHA TEMPRORI TOKEN NO [protected] DOB 05/01/1982 [protected]@GMAIL.COM RAJISTRATION DATE 15/07/2018

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NSDL e-Governance Infrastructure Customer Care's response, Aug 1, 2018

Verified Support

The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.

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Address: Hazaribagh, Jharkhand, 825303

Acknowledgment Number : [protected]

Respected Sir,

I have applied PAN card online on 29th June 2018 from NSDL. However when checking the status it shows "We have received the documents with reference to your PAN application.However, the documents are not valid", but I have provided the documents correctly. For "proof of identity" and "proof of date of birth" I have provided aadhar card and for "proof of address" I have provided domicile certificate.
Kindly look into this matter resolve my issue

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Aug 11, 2018

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

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Jul 10, 2018

NSDL e-Governance Infrastructure Customer Care's response Your PAN application marked for Discrepancy due to POA -Address different

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I registered in the nps account from the internet and pay from axis bank credit card and got the pran no:[protected] by sms, but am unable a to log in to set my i-pin and to contribute towards my investment. Please help.

I am getting the error "pran not found in database" always.

Below are my details to contact.

Name: kanha munjal
Email: [protected]@gmail.com

Aug 6, 2018

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Jul 04, 2018

NSDL e-Governance Infrastructure Customer Care's response This has reference to the query/grievance raised at â€œConsumer Forumâ€. We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID registered in the Permanent Retirement Account Number (PRAN). For any other clarification/assistance from our side, you may please call us at[protected] or register a Query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php.

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Axis Bank Customer Care

from Pune, Maharashtra

Jun 30, 2018

Hi, We are here to help ! Please Dm us your contact number and we will get back shortly. Regards, Team Axis Bank.

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Address: 500073

I applied for the pan card approximately one month[protected] before and paid the fees through my debit card but the e-kyc failed due to which it displayed the following message :
Your e-kyc based request has failed hence you cannot proceed the application with e-kyc mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the pan application in next seven working days. I have got 5 rupees back, remaining amount didnt credited.
Now its been over a month but neither the refund has come nor e-kyc has completed.
Please refund my money. Details are given below:
Token no. [protected]
Dob: 20/03/1970
Name: anugutala archana

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

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I have applied for a new pan card in the name of sri chengalamma traders which dispatched our address in[protected]. I couldn’t receive the pan card. Later, after couple of days we contact the post man regarding the post. He told that he kept with him for four days and returned to the sender address. Your phone is not connected.

Therefore, i requesting your resend my pan card to same address and i mentioned our details below.

Applicant name: chila madhu mohan
Acknowledgement number: [protected]
Date of application: 04june 2018
Mobile no: [protected]

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NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Jun 29, 2018

Updated by Muttineni Associates Sorry sir,
Date Of Application is[protected].

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revanth gk

from Chennai, Tamil Nadu

Jul 2, 2018

The status is show as "Your application for 'New PAN Card or/and Changes or Correction in PAN Data' is under process at Income Tax Department" for more than 4 days, please process the card soon and change the status.

Acknowledgment Number : [protected]

Name : GIRI KRISHNAN REVANTH

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NSDL e-Governance Infrastructure Customer Care's response, Jul 10, 2018

Verified Support

Your PAN card has been reprinted and dispatched on 30-Jun-2018 by Blue Dart Express Ltd courier vide airway bill no. 35362884616.

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Address: 411028

Sir/ma'am
I have applied for new pan card on 28th june 2018 through e-sign/e-kyc mode. I have got the detail pan application - ack. No. N-[protected] dated :[protected] on completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But when i checked my application status today, it was shown "sorry, no record found."

Please check my application

Aug 12, 2018

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Jul 03, 2018

NSDL e-Governance Infrastructure Customer Care's response We are unable to process your concern with available information and the acknowledgement number also showing protected, hence we request you to write us at [protected]@nsdl.co.in

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Address: Bangalore, Karnataka, 560029

My name is sohaib mahmood khan.. My acknowledgement number is [protected] and my dob is 30/05/1994 my complaint is it's been almost 10 days i have not received my pan card... I'm in urgent need of pan card as i have to pay foreign amount to my college to secure seat.. As it is getting too late and i might loose my seat... Kindly please provide me at least my pan number so dat i can resume my work.. Please think about my future thanks

Aug 4, 2018

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Jul 03, 2018

NSDL e-Governance Infrastructure Customer Care's response Your PAN card has been dispatched on 29-Jun-2018 by The Professional Courier courier vide airway bill no. VPL[protected]

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Sir/ma'am
I have applied for new pan card on 26th june 2018 through e-sign/e-kyc mode. I have got the detail pan application - ack. No. N-[protected] dated :[protected]:39:42.346. On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But when i checked my application status today, it was shown "sorry, no record found."

Please check my application

Thanking you
Shyam kumari shukla

Aug 8, 2018

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Jul 02, 2018

NSDL e-Governance Infrastructure Customer Care's response Your PAN application is processed by NSDL and PAN Card will be dispatched to you shortly.

NSDL e-Governance Infrastructure Complaints & Reviews

File a complaint to NSDL e-Governance Infrastructure

NSDL e-Governance Infrastructure reviews & complaints page 125

pran card not found

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refund

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change in pan card application fail

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nsdl page says 'sorry, no record'

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pan card applying

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pan card change request still pending- 358809700006984

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requesting for pan card number

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online transaction

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complaint on pan card application

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change in mobile number for pran

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no record found for pan card status

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nsdl pan esign your request cannot be processed

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your e-kyc based request has failed hence you cannot proceed the application with e-kyc mode

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pan application status telling invalid documents submitted

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pran not found in database error even after registration

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refund status

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pan card re dispatch request

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pan card correction in address

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i'm waiting for my pan card it's been too long

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new pan card application status.

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