| Address: Mumbai City, Maharashtra, 400709 |
Dear sir,
I had applied for a new pan card in the name preethi chandrashekar. Since i was out of station, the velex courier service sent me message for "door closed". I contacted the numbers mentioned in the message and asked him to deliver it on 18th september 2018 without fail, since i was going for an international trip on 18th. Inspite of requesting a lot, they didn't deliver my pan card on 18th sept and never responded to my calls or messages and sent it back on 19th september.
Being all my issues and complications of not having a pan card on an international trip being apart, the velex courier representative mr. Deepak jalan (Apparently, he's a supervisor) denied my request to deliver on the desired date, he misbehaved when stood answerable and was not ready to take the responsibility.
It's a very unprofessional and annoying act from your courier partner's side. Same complaints gave been lodged for the same person number of times. But it's pretty sure that no action has been taken place since then.
Therefore, i requesting your resend my pan card to same address.
Also find the details mentioned below for your perusal.
Applicant name: preethi chandrashekar
Acknowledgement number: [protected]
Date of application: 24 sept 2018
Mobile no: [protected] / [protected]
Oct 27, 2018
Complaint marked as Resolved
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Sep 26, 2018
NSDL e-Governance Infrastructure Customer Care's response Inconvenience caused is highly regretted. The same will be dispatch through speed post.
Name Syed Abid
Email Id. [protected]@gmail.com
PRAN[protected]
This has reference to the query/grievance raised at Consumer Forum. We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID. For any other clarification/assistance from our side, you may please call us at 022-24993499 or register a Query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php.