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NSDL e-Governance Infrastructure Complaints & Reviews

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Updated: Aug 8, 2025
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NSDL e-Governance Infrastructure reviews & complaints page 117

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M
mahendracavhad
from Dalhousie, Himachal Pradesh
Sep 27, 2018
Resolved
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Address: Ahmednagar, Maharashtra, 413738
Website: National Securities Depos

Sir, i was Duly applying for new pan online and during fee payment via net banking transaction was unable to complete but my the amount got debited from my account. Please refund the amount as soon as possible.
Transaction Details: date: 20-Sept-2018
Narration: TO TRANSFER INB National Securities Depos NAT_SEC Payments Amount: Rs. 106.90
reference Number: 1) NSBI[protected]IGAEJZUWK8
2) NSBI[protected]IGAEJZUCX1
+1 photos
Sep 29, 2018
Complaint marked as Resolved 
AMOUNT REFUNDED DULY TRANSACTION
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Sep 28, 2018
NSDL e-Governance Infrastructure Customer Care's response
To resolve your query/concern, kindly provide us your Temporary Token Number, Registered Date of Birth and Registered E-Mail ID at [protected]@nsdl.co.in
Name- mohd imran
pan no. Aejpi3516a
address- 735 mo gulam ali pura bahraich
mobile no. [protected].
I wanted a correction in my name but when i submitted my fees of rs.105 but now i don"t need a chane, and so i want the refund of the fees which i have submitted.
NSDL e-Governance Infrastructure Customer Care's response, Oct 3, 2018
Verified Support
To resolve your query/concern, kindly reach us at [email protected]
Applicant Name: DIPAK BARANGE
Acknowledgement Number: [protected]
Date of Application: 22JAN 2018
Mobile NO: [protected]
NSDL e-Governance Infrastructure Customer Care's response, Oct 3, 2018
Verified Support
Your PAN card is dispatched through Speed Post on 16-Dec-2017 vide AWB No. EA593015803IN . We request you to submit an application for ‘Request For New PAN Card or/and Changes Or Correction in PAN Data’ mentioning your correct & complete address.
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    vishalnarnoli
    from Patna, Bihar
    Sep 25, 2018
    Resolved
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    Address: Patna, Bihar, 800008

    Sir/madam,

    My name is vishal kumar narnoli. I have applied for new pan card on 24/09/2018 through e-sign/e-kyc mode. I have got my acknowledgement number [protected]. On completion of the process i have received message like below.

    "thank you for using online facility for pan application.

    If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

    But when i checked my application status today, it was shown "sorry, no record found."

    Please check my application

    Thanking you
    Vishal kumar narnoli
    Nov 8, 2018
    Complaint marked as Resolved 
    NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
    Verified Support
    Oct 08, 2018
    NSDL e-Governance Infrastructure Customer Care's response
    Your PAN application is processed by NSDL and forwarded to Income Tax Department (ITD) to update the changes requested in PAN application. We are following up with ITD for earliest resolution.
    I am a haryana govt employe. I applied for PRAN NO. & on 23/08/2018 i received MY PRAN No.But when i use this PRAN No. in the ESALARY software .the systeam show that Invalid PRAN No.plz resolve my problem.
    PRAN NO.[protected]
    Name- Devender
    NSDL e-Governance Infrastructure Customer Care's response, Oct 3, 2018
    Verified Support
    This has reference to the query/grievance raised by you. We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID registered in the Permanent Retirement Account Number (PRAN). For any other clarification/assistance from our side, you may please call us at 022-24993499 or register a Query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php.
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      D
      Dungaram Purohit
      from Nellore, Andhra Pradesh
      Sep 25, 2018
      Resolved
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      Address: Visakhapatnam, Andhra Pradesh, 530026
      Website: Customer [email protected]

      अभी तक मेने तीन बार भेज चुका हूं और पैसे खर्च कर चुका हूं, (1)पहले भेजा गया उसका नम्बर-[protected] तारीख 28/07/2016
      (2) [protected] तारीख 27/12/2017
      (3) [protected] तारीख 25/02/2018
      ये तीन बार मे पैसा खर्च कर चुका हूं, मेने पैन-कार्ड कार्यालय को पत्र भी लिखा था, उसमे ये लिखा गया था के आंध्रप्रदेश में मेरा परिचय -पत्र में गलती हुई थी वो भी बदलदी गयी है लेकिन आपने मेरा पैन-कार्ड सही करके अभी तक नही पहुचा मेरे पुराने पैन कार्ड में राजपुरोहित डूंगरसिंह s/o राजपुरोहित जयसिंह है
      अब मेरा नया पेन कार्ड डूंगारामs/o जैसाराम बनाने की कृपा करावे
      +1 photos
      Nov 15, 2018
      Complaint marked as Resolved 
      NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
      Verified Support
      Oct 08, 2018
      NSDL e-Governance Infrastructure Customer Care's response
      To resolve your query/concern, kindly reach us at [protected]@nsdl.co.in
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        P
        parthtanna
        from Mumbai, Maharashtra
        Sep 25, 2018
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        Address: 380054

        I have applied for two tan wide acknowledgement no. [protected] & [protected] on 30th august, 2018. We have not received tan allotment after 25 days of application as well whenever i call executives they just told me that it is pending due to technical reason. I am taking continues follow ups since last 20 days but no resolutions till date. Thanks
        Nov 10, 2018
        Complaint marked as Resolved 
        NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
        Verified Support
        Oct 08, 2018
        NSDL e-Governance Infrastructure Customer Care's response
        To resolve your query/concern, kindly reach us at [protected]@nsdl.co.in
        I applied for pan card and made payment for not physical card. balance was deducted from my account and transaction got failed. please refund my amount. i paid twice for the same transaction.

        tan application pending at nsdl - Comment #3220026 - Image #0
        tan application pending at nsdl - Comment #3220026 - Image #1
        NSDL e-Governance Infrastructure Customer Care's response, Oct 3, 2018
        Verified Support
        The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.
        SIR
        ERROR IN LOGIN MANAGER OF PAAM
        "This is not an active account" 6 DAYS TO GO.
        PLEASE SOLVE THIS PROBLEM SIR.
        USER ID : 3639110
        mobile no. [protected]

        tan application pending at nsdl - Comment #3221439 - Image #0
        Sir please pran card no[protected], Ashok kumar meena DOB 06/061984 my New mobile no +91 [protected]
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          R@R
          Sep 25, 2018
          Resolved
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          Resolved

          My pan card acknowledgement number is [protected], and i have requested for change of address and signature on my pan card.

          Its been 4 month and whenever i check the status of my pan card, it shows "your application is under process at nsdl - tin facilitation center. You may contact tin fc[protected]/42541984/42541986 where the application was submitted by you.

          I have even tried calling the above mentioned number but no one is picking up the phone.

          Please solve my problem as soon as possible
          Oct 8, 2018
          Complaint marked as Resolved 
          Issue is sorted out. Thanks for the support
          NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
          Verified Support
          Oct 08, 2018
          NSDL e-Governance Infrastructure Customer Care's response
          Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.
          Oct 08, 2018
          Updated by R@R
          Issue is sorted out. Thanks for the support
          My new mobile phone number +91-[protected]
          NSDL e-Governance Infrastructure Customer Care's response, Oct 3, 2018
          Verified Support
          This has reference to the query/complaint raised by you. You are requested to register your query/complaint to the link- https://npscra.nsdl.co.in/Log-your-grievance.php, mentioning your Permanent Retirement Account Number (PRAN) or write a letter to CRA and send it to the following address: NSDL e-Governance Infrastructure Ltd. 1st Floor, Times Tower, Kamala Mills Compound, Lower Parel, Mumbai – 400013 We thank you for being our valuable subscriber and giving us an opportunity to serve you better.
          Sir please my ndls pan card no[protected] my name ashok kumar meena dob.06/061984 my mobile phone number update new mobile +91 [protected]
          NSDL e-Governance Infrastructure Customer Care's response, Oct 3, 2018
          Verified Support
          This has reference to the query/complaint raised by you. You are requested to register your query/complaint to the link- https://npscra.nsdl.co.in/Log-your-grievance.php, mentioning your Permanent Retirement Account Number (PRAN) or write a letter to CRA and send it to the following address: NSDL e-Governance Infrastructure Ltd. 1st Floor, Times Tower, Kamala Mills Compound, Lower Parel, Mumbai – 400013 We thank you for being our valuable subscriber and giving us an opportunity to serve you better.
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            P
            powjuakgangmei
            from Mangaldai, Assam
            Sep 25, 2018
            Resolved
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            Address: Dima Hasao, Assam, 788819

            I am Powjuaklung Gangmei working in Govt.of Assam, O/o DIET, Dima Hasao since 2011.
            I have subscribe NPS since date of joining and also received PRAN[protected] allotted me but unfortunately it showing Deactivate status for TIER-I. I have resubmitted fresh Subscribtion Form alongwith relevant to DTO twice or thrice times through proper channel but no intimation or no action till date in this regard.

            Therefore, please help me to resolve this problem at the earliest and obliged.

            Powjuaklung Gangmei, Librarian,
            O/o DIET, Dima Hasao (Govt.of Assam),
            Haflong
            Oct 28, 2018
            Complaint marked as Resolved 
            NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
            Verified Support
            Sep 27, 2018
            NSDL e-Governance Infrastructure Customer Care's response
            This has reference to the query/complaint raised at “consumercomplaints” The concern shared will be analyzed and the status will be sent to the email ID registered in the Permanent Retirement Account Number (PRAN). For any other clarification/assistance, you may please call us at[protected] or register a query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php.
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              M
              Manvendra Singh ji
              from Bhilwara, Rajasthan
              Sep 24, 2018
              Resolved
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              Resolved

              Sir/madam,

              I have applied for new pan card on 22th september 2018 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

              "thank you for using online facility for pan application.

              If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

              But when i checked my application status today, it was shown "sorry, no record found."

              Please check my application

              Thanking you
              Manvendra singh rathore
              Oct 27, 2018
              Complaint marked as Resolved 
              NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
              Verified Support
              Sep 26, 2018
              NSDL e-Governance Infrastructure Customer Care's response
              Your PAN application is processed by NSDL and PAN Card will be dispatched to you shortly.
              I didn't get my refund even after submitting token number, dob, etc to NSDL by email as they asked me to, but still there is no updates

              pan card - esigned status track shows "no record found" - Comment #3220168 - Image #0
              NSDL e-Governance Infrastructure Customer Care's response, Oct 3, 2018
              Verified Support
              Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.
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                P
                Preethi Chandrashekar
                from Mumbai, Maharashtra
                Sep 24, 2018
                Resolved
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                Address: Mumbai City, Maharashtra, 400709

                Dear sir,

                I had applied for a new pan card in the name preethi chandrashekar. Since i was out of station, the velex courier service sent me message for "door closed". I contacted the numbers mentioned in the message and asked him to deliver it on 18th september 2018 without fail, since i was going for an international trip on 18th. Inspite of requesting a lot, they didn't deliver my pan card on 18th sept and never responded to my calls or messages and sent it back on 19th september.

                Being all my issues and complications of not having a pan card on an international trip being apart, the velex courier representative mr. Deepak jalan (Apparently, he's a supervisor) denied my request to deliver on the desired date, he misbehaved when stood answerable and was not ready to take the responsibility.

                It's a very unprofessional and annoying act from your courier partner's side. Same complaints gave been lodged for the same person number of times. But it's pretty sure that no action has been taken place since then.

                Therefore, i requesting your resend my pan card to same address.

                Also find the details mentioned below for your perusal.

                Applicant name: preethi chandrashekar
                Acknowledgement number: [protected]
                Date of application: 24 sept 2018
                Mobile no: [protected] / [protected]
                Oct 27, 2018
                Complaint marked as Resolved 
                NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                Verified Support
                Sep 26, 2018
                NSDL e-Governance Infrastructure Customer Care's response
                Inconvenience caused is highly regretted. The same will be dispatch through speed post.
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                  M
                  mukul87
                  from Partapur, Rajasthan
                  Sep 23, 2018
                  Resolved
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                  Address: 342001

                  Dear sir,

                  I have applied for pan reprint with successful acknowledgement generation at least 3 month ago and still as on date 23.09.2018 i have not receive my pan card.

                  It is big harassment for me that i am waiting from last 3 month for my pan.

                  Whenever i use to call to nsdl helpline no they says that you have to wait for 5 to 10 days more and same line they are saying from last 3 month. But i do nit get solution of my problem.
                  Oct 27, 2018
                  Complaint marked as Resolved 
                  NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                  Verified Support
                  Sep 25, 2018
                  NSDL e-Governance Infrastructure Customer Care's response
                  Dear Mukul,

                  Kindly provide us your 15 digit PAN Acknowledgement number to check & resolve your grievance.
                  [protected]
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                    M
                    Maulick Metkar
                    from Mumbai, Maharashtra
                    Sep 23, 2018
                    Resolved
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                    Resolved

                    Website: www.onlineservices.nsdl.com/paam/endUserRegisterContact.html

                    Sir,
                    I was applying for a new pan card. I completed my procedure, i also paid the required amount of 107.
                    The amount was debited from my account but then as my mobile number was not registered with aadhar card the process did not complete.

                    It's around 2 weeks from now i didn't get my refund back.

                    Account was debited on 7th sep 2018.

                    Please look for it.
                    Oct 26, 2018
                    Complaint marked as Resolved 
                    NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                    Verified Support
                    Sep 25, 2018
                    NSDL e-Governance Infrastructure Customer Care's response
                    To resolve your query/concern, kindly provide us your Temporary Token Number, Registered Date of Birth and Registered E-Mail ID at [protected]@nsdl.co.in
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                      Thresia k Sunny
                      from New Delhi, Delhi
                      Sep 22, 2018
                      Resolved
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                      Resolved

                      Sir/madam,

                      I have applied for pan card changes on 21th september 2018 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

                      "thank you for using online facility for pan application.

                      If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

                      But when i checked my application status today, it was shown "sorry, no record found."

                      Please check my application

                      Yours faithfully
                      Thresia k sunny
                      Oct 30, 2018
                      Complaint marked as Resolved 
                      NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                      Verified Support
                      Sep 25, 2018
                      NSDL e-Governance Infrastructure Customer Care's response
                      Your PAN application is processed by NSDL and forwarded to Income Tax Department (ITD) to update the changes requested in PAN application. We are following up with ITD for earliest resolution.
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                        U
                        ub9310
                        from Kolkata, West Bengal
                        Sep 22, 2018
                        Resolved
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                        Resolved

                        Address: Kolkata, West Bengal

                        Hi,

                        I have applied for correction in my pan card recently through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

                        "thank you for using online facility for pan application.

                        If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

                        But when i check my application status, it is showing "sorry, no record found."

                        Please check my application.

                        Regards,
                        Urbi bakshi
                        Oct 26, 2018
                        Complaint marked as Resolved 
                        NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                        Verified Support
                        Sep 25, 2018
                        NSDL e-Governance Infrastructure Customer Care's response
                        Dear Urbi,

                        Your PAN application is processed by NSDL and forwarded to Income Tax Department (ITD) to update the changes requested in PAN application. We are following up with ITD for earliest resolution.
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                          S
                          Santosh mah
                          from Brajarajnagar, Odisha
                          Sep 21, 2018
                          Resolved
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                          Resolved

                          Address: Nayagarh, Odisha, 752080

                          Sir/madam,

                          I have applied for new pan card on 6th november 2017 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

                          "thank you for using online facility for pan application.

                          If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

                          But when i checked my application status today, it was shown "sorry, no record found."

                          Please check my application

                          Regards
                          Santosh mahapatra
                          Oct 26, 2018
                          Complaint marked as Resolved 
                          NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 25, 2018
                          NSDL e-Governance Infrastructure Customer Care's response
                          Dear Santosh,

                          Your PAN application is processed by NSDL and PAN Card will be dispatched to you shortly.
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                            T
                            Thejus Nambiar
                            from Mysore, Karnataka
                            Sep 21, 2018
                            Resolved
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                            Resolved

                            Address: 560067

                            Sir/madam,

                            I have applied for new pan card on 18th november 2018 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

                            "thank you for using online facility for pan application.

                            If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

                            But when i checked my application status today, it was shown "sorry, no record found."

                            Please check my application

                            Thanking you
                            Thejus s nambiar
                            Sep 21, 2018
                            Complaint marked as Resolved 
                            NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                            Sep 21, 2018
                            Updated by Thejus Nambiar
                            The date is 18th September 2018 and not 18th November.
                            Verified Support
                            Sep 24, 2018
                            NSDL e-Governance Infrastructure Customer Care's response
                            Your PAN application is processed by NSDL and PAN Card will be dispatched to you shortly.
                            Verified Support
                            Sep 25, 2018
                            NSDL e-Governance Infrastructure Customer Care's response
                            Your PAN card has been dispatched on September 23, 2018 by First Flight Courier.
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                              S
                              shasank87
                              from Bengaluru, Karnataka
                              Sep 20, 2018
                              Resolved
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                              Resolved

                              Address: 560066

                              Respected officers,

                              I do not have surname. My official name is shasank.

                              I have to travel onshore and for that reason i have to update my name from shasank to shasank gupta. For that, i have booked an appointment with passport and having tatkal appoint date as 4th october as i need to travel by october.

                              In order to get passport updated i need adhaar and pancard to be updated. So have applied for both.

                              I submitted online application using e-sign mode for change of my name from shasank to shasank gupta. Token number for this application is [protected] and acknowledgement receipt is [protected]. All the details mentioned are right and document uploaded.

                              I beg to you to please get this completed as soon as possible so that i can at least receive e-pan card before 4th october when i need to go for passport update.

                              Regards
                              Shasank gupta
                              Oct 30, 2018
                              Complaint marked as Resolved 
                              NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 24, 2018
                              NSDL e-Governance Infrastructure Customer Care's response
                              Inconvenience caused is highly regretted. We are following up with ITD for earliest resolution
                              I had requested for statement of my holding of shares n mutual funds as on 31 Jan 2018 with price/values. This is required to calculate Capital gains due to introduction of Grandfathering concept introduced in the recent budget.NSDL has not provided the statement.

                              Narayan Paga
                              [protected]@gmail.com
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                                A
                                Ajoy Acharya
                                from Duliagaon, Assam
                                Sep 20, 2018
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                                My father lt. Padam bahadur chetry, nick name of padam prasad acharya job in assam rifales before independent and also discharge before independent. Ex no is 43615. I'm son chatrapati acharya. I lost his discharge ceritificate. So i kindly request you to provide me a duplicate discharge certificate with mention the discharge date and nick name.

                                Thanking you
                                Yours faithfully
                                Chatrapati acharya
                                S/o padam bahadur chetry
                                Postal address: village - borgarah deopani, p. O.-bura-buri, district-tinsukia (Assam), pin - 786157
                                Ex no -43615
                                Whatsapp/contact no-[protected]
                                Assam Rifles customer support has been notified about the posted complaint.
                                Dear Sir, I have sent a courier to Pranay saraf, Mira Road, Dist-Thane, Mumbai Mobile no [protected] from Ludhiana from DTDC, its docket no. is V49400893. Its found teared and some important document missing .Its very important official document.plz do the needful as urgent basis.
                                My contact no is [protected]

                                need a duplicate discharge certificate. - Comment #3268032 - Image #0
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                                  A
                                  Anindya Sundar Sinha
                                  from Kolkata, West Bengal
                                  Sep 20, 2018
                                  Resolved
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                                  Resolved

                                  Address: Kolkata, West Bengal, 700060
                                  Website: www.onlineservices.nsdl.com

                                  This is anindya sundar sinha. I was applying for reprint of pan, and was doing the payment of rs 107 and it failed when i did it with axis bank netbanking. Again i tried the same with upi payment, it again failed, but money got deducted twice.

                                  Would like to raise a complaint against the aforesaid mishaps, that iterated twice resulting in a loss of rs 214 from my side.

                                  My temporary token number is [protected]
                                  Oct 25, 2018
                                  Complaint marked as Resolved 
                                  NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                                  Verified Support
                                  Sep 24, 2018
                                  NSDL e-Governance Infrastructure Customer Care's response
                                  The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.
                                  Hi, we are here to help ! Please provide us with details of your concern along with your registered contact details through a DM. We will get back shortly. Regards, Team Axis Bank.
                                  My old mobile number ([protected]) is blocked.I want change the mobile number ([protected]) activate.so please help me sir urgently.
                                  AASU 303's reply, Sep 16, 2018
                                  My old mobile number (9329876135) is blocked.I want change the mobile number (9407588878) activate.so please help me sir urgently.
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                                    pradum kumar
                                    from Dimapur, Assam
                                    Sep 20, 2018
                                    Resolved
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                                    Resolved

                                    Sir i had apply pan card on date[protected]
                                    With ekyc/ esign with acknowledgement number
                                    ([protected]) but now on[protected]
                                    I check my pan card status then it is show no record found.
                                    If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

                                    But when i checked my application status today, it was shown"sorry, no record found.

                                    So respecter sir please help me immediately.
                                    Sep 23, 2018
                                    Complaint marked as Resolved 
                                    pan number issued thanks
                                    NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                                    Dear...

                                    Sir /madam

                                    I'm fill online pan card.. But my e-kyc not complete... Then my payment deducted my account... So you will help me..

                                    Thanks

                                    Tokan no. [protected]

                                    pan card status no record found - Comment #3215549 - Image #0
                                    NSDL e-Governance Infrastructure Customer Care's response, Sep 24, 2018
                                    Verified Support
                                    The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.
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                                      H
                                      Hitjain
                                      from Malegaon, Maharashtra
                                      Sep 20, 2018
                                      Resolved
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                                      Address: Jalgaon, Maharashtra

                                      Sir can't received my pran kit to till date n my pran no is[protected] n can't i pay my contribution, when i saw my pran online msg comes pran not found in database, and my father's name is in nominee n my father was expired in last year so i want to change my nominee details too, i don't contribute from last 4 years n i want to continue my account.
                                      Please considered this same
                                      Thanking u
                                      Hitesh jain
                                      Pran no[protected]
                                      Mob no [protected]
                                      Oct 27, 2018
                                      Complaint marked as Resolved 
                                      NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                                      Verified Support
                                      Sep 25, 2018
                                      NSDL e-Governance Infrastructure Customer Care's response
                                      This has reference to the query/complaint raised by you. You are requested to register your query/complaint to the link- https://npscra.nsdl.co.in/Log-your-grievance.php, mentioning your Permanent Retirement Account Number (PRAN) or write a letter to CRA and send it to the following address: NSDL e-Governance Infrastructure Ltd. 1st Floor, Times Tower, Kamala Mills Compound, Lower Parel, Mumbai – 400013 We thank you for being our valuable subscriber and giving us an opportunity to serve you better.
                                      Verified Support
                                      Sep 25, 2018
                                      NSDL e-Governance Infrastructure Customer Care's response
                                      This has reference to the query/complaint raised by you. You are requested to register your query/complaint to the link- https://npscra.nsdl.co.in/Log-your-grievance.php, mentioning your Permanent Retirement Account Number (PRAN) or write a letter to CRA and send it to the following address: NSDL e-Governance Infrastructure Ltd. 1st Floor, Times Tower, Kamala Mills Compound, Lower Parel, Mumbai – 400013 We thank you for being our valuable subscriber and giving us an opportunity to serve you better.
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                                        P
                                        Prathik Shetty143
                                        from Bengaluru, Karnataka
                                        Sep 20, 2018
                                        Resolved
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                                        I applied for pan card correction on nsdl website today. After completing for the process of applying I received acknowledgement number n-[protected]. When I tried tracking the status of my pan card on https://tin.tin.nsdl.com/tan2/servlet/PanStatusTrack, it shows "sorry, no record found. I have a mail with acknowledgement number. I even tried send SMS to 57575 but I got a reply saying no records found.
                                        Please look into the issue and help me thank you

                                        Thanks
                                        Prathik G Shetty
                                        email ID: [protected]@gmail.com
                                        Nov 2, 2018
                                        Complaint marked as Resolved 
                                        NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                                        Verified Support
                                        Sep 25, 2018
                                        NSDL e-Governance Infrastructure Customer Care's response
                                        Dear Prathik,

                                        Kindly provide us your 15 digit PAN Acknowledgement number to check & resolve your grievance.
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