CraftsVilla.com Complaints & Reviews

Respected Sir we have order a suit from craftsvilla.com but after delivery of that suit we found that suit was defected and very cheap in quality. we tried so many time to contact craftvilla customer care service but dint receive any response from them.i am feeling like cheated.very poor quality and very poor service. the craftsvilla details is Shipment #[protected] Rs.1099 rs s for return . kindly do our help sir Regards Gurvinder ([protected]...

I am highly disappointed I have sent mail though but no reply or should I sue craftsvilla for the contest I had registered on 26th August 2015 I was suppose to receive password and no mail received after that I wrote one more mail no reply this is like making fool out of me I sent my details according to requirement I need this issue to be solved as soon as possible

I had buy two item from craftvilla. I paid the amount. But i didnt get the items and not refund. I contacted customer care through but any response from them. Please return
My fund as soon as possible. Order is on 21 / 07 / 2015 and order number is[protected] and[protected]
Neethu

In logo ne galat dressmaterial delivered kar k paise le geye, custcare main 5 6 bar or 5.7 mail vej k baat yeh log money return nahi kiye, upar se bolte hai veja geye product apne paise hum logo ko return ki jiye, main kaise sure hu k mere inte paise wo return karenge.1 to cust, care bekar he call karenge bol k call nahi karte, upar roz roz alag exsicutive 1 ki history bolna parta he, bt all invain

Respected Sir we have order a suit from craftsvilla.com but after delivery of that suit we found that suit was defected and very cheap in quality. we tried so many time to contact craftvilla customer care service but dint receive any response from them.i am feeling like cheated.very poor quality and very poor service. the craftsvilla details is Shipment #[protected] Rs.1289 rs plus 50 for delivery charges for return . kindly do our help sir Regards Niyati ([protected]...

Dear craftvilla.i am Chandan I have order a dress from your site on 30 June 15.amount has been reduced but a message comes that transaction failed.i have mailed you all two times but no response from your side.i call your customer care everyday but there is only one response that customer care executives are busy.plz look after my problem as soon as possible.

My Order No Is[protected] & order Date is: August 21, 2015.. But Still I have No Such Info about my Order..i also mail to there customer care..they send me Tracking No but No tracking is Done with that No My Transaction No:[protected] & Shipment No:[protected]

Order no [protected] the product deleiverd is not exactly the same as shown in the catlog.. There is design in red in the catlog in the lower portion of the suit that i purchased by seeing it in the catlog bt when i got the product ther is no as such design . Even there is also a design in sleeves in the catlog but not the same i found in the product. Also the product look wise seems to be too old as if kept somewhere in the dirt .kindly get the money refunded or get the product exchanged its cost is 819 order placed on 7.08.2015 and deleiverd today on 2.09.2015 kindly find the attached photo proof where there is no as such design in red

Hi, I ordered a product and paid online. I got a message next day saying that the buyer does not have the product and if I would like a voucher . I wrote saying I want a refund . I have written numerous emails no response to that, no voucher received no one picking the phone it just gets disconnected when u hold saying all are busy. Only one number for customer service. My money has vanished in thin air. When I complained on the page I realised there are so many customers like me who never got a refund, items displayed n send did not match, wrong product send and If they returned they had to at their own cost and were not refunded. They put their advertisement in the first page of times of India . God save us gullible people who trust such sites blindly and buy products without seeing them

To The pahredar CNBC Awaj Dear respected sir/ madam, My name is pankaj kumar from Dhanbad jharkhand and I had order a Saree from on 21/08/2015 from crafts villa. Com to gift my sister on the occasion of Rakshabandhan. I had got email confirmation from crafts villa. com that product will delivered on 28/08/2015. But on that when I had not got that product I had email to their customers care and they had reply me that your product is shipped to your address. But still I had not got that product . And they had given me a tracking number but it is not useful bcz this number not showing their current status and they are not giving any option to cancel the product. Kindly tell me what to do . Their customers care numbers representative are not receiving my call when I had call them. I had already paid the money and shipping charges to craftsvilla.com through net banking. Here are details of my ordered product. Kindly take some action. Your order confirmation is below. Thank you again for your business. Note: All domestic delivery within India in 10 working days and all international delivery within 21 working days. Your order may come in mulitple separate shipments from different Sellers. Tracking details wil be updated in 5 working days. Your Transaction #[protected]placed on August 21, 2015 1:00:17 PM IST) Billing Information: Payment Method: PANKAJ KUMAR S/O YUGESHWAR THAKUR AT: BHOWRA, PERSIABAD, NEAR HAULAGE ROOM DHANBAD, Jharkhand, 828302 India T: [protected] Credit Card / Debit Card / Net Banking - International Credit Card Accepted Shipping Information: Shipping Method: PANKAJ KUMAR S/O YUGESHWAR THAKUR AT: BHOWRA, PERSIABAD, NEAR HAULAGE ROOM DHANBAD, Jharkhand, 828302 India T: [protected] Shipping - Standard Shipping Item Vendor Details Sku Qty Subtotal SAREE RV CREATION144 Seller Email: [protected]@GMAIL.COM Seller Telephone: [protected] MRV C[protected] 1 Rs. 649.00 Subtotal Rs. 649.00 Shipping & Handling Rs. 120.00 Grand Total (Excl.Tax) Rs. 769.00 Tax Rs. 0.00 Grand Total (Incl.Tax) Rs. 769.00

I had ordered 3 products from craftsvilla last month, out of which only one product was delivered. The services of the craftsvilla is so bad, that there is no proper co-ordination between the customer service and the seller. After a month, craftsvilla is informing that they cannot co-rdinate with the seller, so they are cancelling my order. Luckily, I had taken cash on delivery, otherwise i would even lost my payment. It is only a deceptive site, their service is very bad. It is advised not to purchase anything from this product, they are all cheating people by taking their money.

I brought up on 20th august red party wear georgette salwar suit-from craftsvilla.Com. And the craftsvilla.Com give me a details of aramex.Com shipment details and track no. Also. Its purpose for my sister gifted on rakhi on 29th august. And i just call on aramex.Com for inquiry for my courier but they said the name of your courier not arrived here just data received by them. Also.

The rakhi goes on. And still not reached and i mailed them oftenly and reply just like as soon as possible we give you and all its cod delivery but the purpose of this things they must have to understand the people.

The products are not good, this site cheat people .i purches some clothes they r defective piece, when i want return they dont bear the courier charges .the sellers doing mistake but the site says u will suffer why?????????we will pay 400 hunder/500hunder rupees for return courier charges but the sit refund the 100 rupees voucher, what we will do to take the 100 rupees vocher, we cant have any faith onthis site so the vouchers r usless . so overally westage of money to shope from this site .

I paid throgh debit card but my product is not booked. and my balance is deducted two times refund that amount otherwise i will go to consumer court. MY order no.[protected] on Craftsvilla.com for for total amount of Rs. 1599.0000 . two time i paid so asmount is 3198. fake side dont trust them they are not peeking call also

We ordered 2 different saree but craft villa delivered 2 same sarees on that place and took 200rs extra and we are trying to reach them on customer care no. But the call is not reachable. Kindly help. As the sniper ref:[protected] Origin : srt Services : cods

I have return your order... and i had paid courier charges 600 but you did not return my payment value of 3798/- if you do not refund my payment payment i will case on your company... Craftsvilla.com: You Have Raised A Dispute For Shipment No:[protected]! (B4U_PINK N BLUE HEAVY WORK bollywood salwar suit, shipment I’d is[protected] [protected]@yahoo.com Seller Telephone: [protected]

I placed an order for a ladies watch with craftsvilla and paid Rs. 350 for the same. However, after 10 days, I got an emply plastic box through professional courier. when I have written a mail to them, I received a reply mail but the issue was not solved. Noone will ever get their phone no. given in the website.

I had ordered for 1 sarees on[protected]. Please cancel my order as i am moving out of town for 01 months my shipment number:[protected] & track number:[protected]. Please kindly cancel my order. From, sangeeta kumari from bokaro steel city jharkhand.
Plz kindly requested to you to cancel my order and informed to me immediately on my e - mail id

My order no is[protected]
i order that before 2 week or more day before ..
they are not provide me cash on delivert so i was pay by debite card ..
but still i did not get me product.
and customer care did not number work properly.
take me on hold for a minutes and cut my phone...
i want my payment back or product as fast as possible...
otherwise i will take strick action...

Hii, I bought total three items from your site 3 days before. . the items are very poor quality and I raised a complaint against the items on the same day but I didn't get any response from your side till now… (a) one designer red hot long Anarkali dress(SKU Code is MFASH[protected]) (b) two in number w-9glory watch - white (SKU CODE IS MHAPP[protected]). (c) Vintage lethear watch for ladies (SKU CODE MRV C[protected]. this is also very poor quality. its inner dial is loose.. I am not satisfied with your any of the items either your service.. soo I request you to please collect the items from me as soon as possible and refund my amount…