[Resolved] Standard Chartered Credit Card Payment — Credit Card Payment

sp4anu

from Lucknow, Uttar Pradesh

Address:

Lucknow, Uttar Pradesh

Dear Sir;
I brought one Tablet from HomeShop 18 by making online payment through my Addon (Wife Annapurna) SC Credit Card end with XXXX-XXXX-XXXX-5399.

I got My SC Card Statement dated 06th Jan 2013 -
Here is Payment Due for Card ending XXXX-XXXX-XXXX-1893 is Rs:2114/= 1st Installment of my total payment made to Homeshop18.

SC Bank are not provided first 12 disit of this new installment card anywhere in this Statement.

So I called Cust care to know 1st 12 disit of this inst card, they TOLD ME that I have to use MY OWN CREDIT CARD FIRST 12 DISIT, from which i make this purchase & LAST 4 DISIT of Installment Card no provided in current statement and make my payment.

So I make Online payment as guided by Cust Care through SC Bank website in
my own Credit Card A/c.No- [protected].

After one month I got SMS that my card XXXX-XXXX-XXXX-1893 is OVERDUE.

So I Contacted Cust. Care they told me that- I make payment in wrong card account. So I have to make payment again to standard chartered bank. While I CONFIRMED the same before making this online payment.

Please do the needful ASAP.

I EMAILED SCAN COPIES OF- ALL PAYMENT PROOF TO SC BANK
MY ONLINE PAYMENT CONFIRMATION RECEIPT PROVIDED BY SC BANK.
MY PNB BANK STATEMENT FROM WHERE THIS PAYMENT IS MADE.
MY JAN 2013 STANDERS CHARTERED BANK STATEMENT

My Add-on Card- Annapurna Dwivedi (My Wife) Card No-[protected] FROM THIS CARD I PAID TO HOMESHOP 18.

Thank You

Er S P DWIVEDI Cell:[protected], [protected] (Best Time To Call 11 AM to 5PM)

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Aug 13, 2020

Complaint marked as Resolved

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Comments

mahindra sisodiya

from Siwan, Bihar

Standard Chartered — Wrongly troubling me for payments

I was using a couple of Credit cards, but due to a major car accident, went into a deep financial mess. I was unable to repay my debts, and then I had to go for a One time settlement with the Banks. I did that. They took the money and gave me an assurance of sending me the letters. I had shifted me residence to Bhopal, due to a job transfer. Despite having paid the settlement amount, I have not received a letter of closure of loan, from the banks. ICICI had siphoned of 17 K from my account without even informing me, due to the same reason. Nor have they given me any statement. I wish to inform, that more or less I have settled all Dues of the following banks, like Standard Chartered, ICICI, CITIBANK. They are yet to give a closure letter, moreover they continue to harass me for payments.
Kindly note: Since the closures, I have never ever touched a Credit card, since 2005.
Kindly help me, how I would be able to get out of this extortion treats from these treachurous Banks.
Moreover, has lead to a poor Credit rating.

Alfy

from New Delhi, Delhi

Balu Jayaraman
Head – Customer Care
Standard Chartered Bank,
Customer Care Unit,
19, Rajaji Salai,
Chennai 600 001.
Email Address: head.[protected]@sc.com
You will receive a response within 5 working days.

In case you are still not satisfied with the resolution provided, you may contact the office of our Central Nodal Officer and Head – Customer Care at Ph : +[protected]Monday to Saturday - 9AM to 6PM).

If you are still not satisfied with the response or if you have not received a response from the bank within a month, you can file your complaint before the Banking Ombudsman. For more details on Banking Ombudsman Scheme request you to visit www.bankingombudsman.rbi.org.in

sp4anu

from Lucknow, Uttar Pradesh

I CONTACTED MORE THEN 10 TIME FROM LAST 11TH FEB 2013 TO
HEAD SERVICE OF STANDARD CHARTERED BANK
CUSTOMER SERVICE OF SC BANK

ALL ARE JUST REVERTED WITH AUTOMATED REPLY EMAIL THAT- THEY LOOK THE MATTER AND REVERT ME WITHIN 7 DAYS.

SOME MS JAGRITI SHARMA CALLED ME FOR DUE PAYMENT I HAVE TO DEPOSIT IMMEDIEATELY, WHEN I TOLD HER THAT ONCE I ALREADY PAID THE SAID AMOUNT WHY I PAY AGAIN THEN SHE DEMAND PAYMENT PROFF- BANK STATEMENT, BILLDESK RECEIPT & 6TH JAN SC CARD STATEMENT.

I EMAILED HER ALL THESE SCANED DOCUMENT SHE RECEIVED MY EMAIL CONFIRMED BY HER ON CELLPHONE AGAIN ALL OF THEM SILENT

I CALLED SEVERAL TIME TO CUST CARE HELP LINE THEY TOLD THEY DONT HAVE EMAIL OF MY COMPLAINT.

MY ALL PAYMENT PROFF ARE ATTACHED HERE PLEASE TAKE ACTION IF YOU CAN.

THANK YOU
ER S P DWIVEDI CELL:[protected], [protected].

sp4anu

from Lucknow, Uttar Pradesh

DONT TAKE STANDARD CHARTERED BANK SERVICE

bpbondre

from Mumbai, Maharashtra

my credit card no is [protected], sir there is I could not use the card of standard charted bank but there is some amount is on behalf on my credit card account is firstly there is 500rs then here is 1668.22.what is this tell me about that amount by statement. thanks and regards.

B P BONDRE

[protected]