I bought crocs literide about 9 months ago, from the Crocs Outlet, MGF Mall, Jaipur
For the aforesaid footwear, I paid an exorbitant sum of around Rs 4, 500. Naturally, with the anticipation that it would last at least two years.
I am bitterly disappointed that it din't even last for a year. The upper half of the footwear is now fully broken and ripped.
I tried to contact the outlet and they said there is nothing we can do about this. I have wearing crocs since my college days and this the first time I have faced an issue like this.
Such a atrocious experience from a reputable brand like yours can never stay the cause and hence, being a loyal customer of your brand, i am seeking for a replacement and I'm hoping Crocs India will do everything possible to maintain my faith.
Crocs India customer support has been notified about the posted complaint.
