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Crocs India Complaints & Reviews

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Updated: Aug 11, 2025
Complaints 503
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11
Unresolved
492
Bad 😕 It seems that Crocs India has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Crocs India reviews & complaints page 9

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P
Priyadarshini Prakash
Feb 4, 2023
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Didn't get the refund even nearly after a month. This is not a good gesture from a very famous brand.

Order ID[protected]
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    V
    Vranda poojary
    Feb 3, 2023
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    Address: Mangloore

    My crocs has so many scratches and it also broke so I want a exchange
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      S
      Saad Shah7ad
      from Kannur, Kerala
      Feb 2, 2023
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      Hello crocs management,
      have bought a pair of crocs|crush croslite clogs) from Myntra recently almost 2 months ago, i haven't used it much but due to a dog bitten case my crocs have been damaged heavily and is teared on its front and sides. I haven't used it as much and is willing to get a replacement for it if I could.hoping to get one since I haven't worn in it so much and also it's been only 2 months. Hoping to get a reply asap.
      Thank you.
      Crocs India customer support has been notified about the posted complaint.
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        S
        Sumansourav
        from Bhubaneswar, Odisha
        Feb 2, 2023
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        Address: Bhubaneswar

        This is to bring to your kind notice that I purchased a pair of crocs lite ride a couple of months ago (I do not have the bill of purchase with me anymore for the exact date reference) and to my utter disappointment, my crocs have already got torn marks. I had used the crocs bayaband clogs earlier for almost 3 years and then purchased the crocs lite ride.

        This is very dissatisfactory for me as I never expected crocs as a brand would leave me in this situation.

        I request you to consider this complaint and suggest me a proper compensation for the same.

        I would really appreciate it if I could get a replacement for my damaged crocs. The pictures of my crocs are attached to this email for your reference.
        Crocs India customer support has been notified about the posted complaint.
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          G
          [email protected]
          Feb 1, 2023
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          Address: Bangalore 49

          Hii this is gokul frm banglore as my issue
          The crocs which I have buyed 1 year before but it was so soft and and also I have completely unsatisfied on the bottom outer side tht is completely ruined and soft which pokes easily while walking and also it has completely destroyed like after 1 year I don’t no how this happened but it’s completely damaged and also side rubber of glue is also came of very worst experience sorry to say this
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            P
            Pragadesh Sridhar
            Feb 1, 2023
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            It’s been years I purchased my crocs through online . They got torn on the upper side which scratches my leg and make me uncomfortable.Could you please see to this and kindly help me with the action of return.
            Crocs India customer support has been notified about the posted complaint.
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              A
              anitroslin
              from Kozhikode, Kerala
              Feb 1, 2023
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              Address: Muthirakalayil House, Nellikode PO, Thondayad, Kozhikode

              I bought my crocs sandal almost a year back and it broke last month. I couldn't even use it for a whole year. I spend 3000 rupees on the crocs sandal.
              Crocs India customer support has been notified about the posted complaint.
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                F
                fatima johnson
                Jan 30, 2023
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                Address: trivandrum

                The strap of crocs clog I bought was damaged within 6 months and get them to 2-3 crocs near me, and not even one shop was able to fix it and replace the strap. After that, I was unable to use crocs and it also started tearing. Now it's more than 1 year, I am really disappointed in the service and quality of crocs clog.
                Crocs India customer support has been notified about the posted complaint.
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                  C
                  Chaitrarao
                  Jan 29, 2023
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                  Crocs India — Got some scratches in my Crocs Which I bought 6 months ago
                  There are many scratches and colour changed in my crocs.
                  Crocs India customer support has been notified about the posted complaint.
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                    P
                    [email protected]
                    Jan 28, 2023
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                    Crocs Got damaged before one year after literally used

                    Address: Forum Fiza Mall, Mangalore

                    I have bought a crocs from a Forum fiza mall in mangalore, I have literally used it and it got damaged after 6 months .Payed 5500 for that crocs. When i visited store they are telling they cant replace it, They have taken for repair and the problem didn't resolved, they just applied glue and given to me.I am crocs customer from many years before this didnt occured....
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                    K
                    kishore2001
                    Jan 27, 2023
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                    There are many scratches and colour changed in my crocs .i Bought it in white colour but now look the condition of the crocs
                    Crocs India customer support has been notified about the posted complaint.
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                      S
                      Siddarth S
                      from Bengaluru, Karnataka
                      Jan 26, 2023
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                      Address: Banaswadi ,bengaluru

                      The clogs are color faded and there are some marks in it and the black crocs color became grey and it looks bad and it is messed up.
                      Crocs India customer support has been notified about the posted complaint.
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                        A
                        [email protected]
                        Jan 26, 2023
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                        Dear Crocs Team,

                        These is regarding I recently purchase one pair of crocs from showroom and it is damaged within 2 months only.
                        These was not expected from your brand as the price is also quite expensive so we as a customer wants good product FYI.
                        Please advise next.
                        Crocs India customer support has been notified about the posted complaint.
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                          V
                          Vasamsetti Mohith
                          Jan 26, 2023
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                          Occured few days back of this month.
                          My crocs were got faded and small dents occured below the foot and around them.
                          Can u please make a replace for a new crocs in the store at the same price.
                          If i want an another model i will pay extra amount by returning this crocs and paying remaining amount to that pair.
                          Crocs India customer support has been notified about the posted complaint.
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                            J
                            JaseelBasheer
                            Jan 26, 2023
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                            I just used 5 months my crocs sandal it is easily scratched everywhere. How can i go with this kind of issue .
                            Crocs India customer support has been notified about the posted complaint.
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                              R
                              Rupesh Lankey
                              from Rajahmundry, Andhra Pradesh
                              Jan 26, 2023
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                              Address: Csmss College of Agriculture, Kanchanwadi, Aurangabad

                              Product that i brought had started fading and there is an extra colour that fell on it and its not going. Which is definitely a temporary one.
                              Crocs India customer support has been notified about the posted complaint.
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                                A
                                Anagha G
                                from Kollam, Kerala
                                Jan 26, 2023
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                                Address: Nandanam, Ollal, Koonayil Paravoor kollam

                                I got my crocs on septiember it has got a lot of scratches. Please do the needful to replace it or something.
                                Crocs India customer support has been notified about the posted complaint.
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                                  T
                                  Thanesh patel
                                  from Channagiri, Karnataka
                                  Jan 26, 2023
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                                  I have bought this from ajio 6 months back, it's having stick issues in the backside of crocs, please exchange the product
                                  Crocs India customer support has been notified about the posted complaint.
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                                    A
                                    Annglo
                                    Jan 26, 2023
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                                    Address: Alvas Homoeopthic Medical College Shobavana campus Mijar, Moodbidry , Karnataka

                                    My grandma gifted me this crocs.so it holds lots of emotions and love towards this and it got teard.. I tried to join with superglue out of sadness Bt dint stay long.I don't have warranty and I think its warranty got over. Plz let me know if this can exchanged. Hoping a
                                    Speedy reply... Annglo.
                                    Crocs India customer support has been notified about the posted complaint.
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                                      A
                                      Abu2211
                                      from Trivandrum, Kerala
                                      Jan 26, 2023
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                                      Address: MALL OF TRAVANCORE,TRIVANDRUM

                                      I purchase a crocs light ride before 7 months . But sole was broke.Please replace my crocs
                                      Crocs India customer support has been notified about the posted complaint.
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