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Crocs India Complaints & Reviews

www.shopcrocs.in
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Updated: Aug 11, 2025
Complaints 503
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11
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Bad 😕 It seems that Crocs India has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Crocs India reviews & complaints page 14

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M
Mike IM
Jul 3, 2022
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Address: Mani Niketan, St. Xaviers Street, Parel East

I bought a pair of crocs clog two months back. But the strap on the left clog is twisted and it is extremely uncomfortable to wear. I need to get it repaired
Crocs India customer support has been notified about the posted complaint.
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    priyankachourasia
    from New Delhi, Delhi
    Jun 28, 2022
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    Address: B-14, Ground Floor, Block B, Connaught Place, New Delhi, Delhi 110001

    On 15 june I bought a pair of flatform sandals from the store, and the very next day the colour of the product got worn off. I contacted the store and they instead said that I got some paint on the sandals and thus it can not be replaced.
    Their explanation was rubbish, as it does not look like paint at all, pls look at the atatched photo.
    If anyone who can use common sense would know that, had it been paint it won't have been on the inside part of the sandals (which faces the inside of the legs).
    Moreover, coincidentally one of my colleagues in my office also had bought same sandals from crocs from different store and her condition was also same.
    This indicates there is something wrong with the quality of the colour of the product.
    This was my first purchase and I am really disappointed.
    Need the solution asap.
    Crocs India customer support has been notified about the posted complaint.
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      R
      Ronnit Peter
      Jun 27, 2022
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      Address: 54, Golf Course Rd, Suncity, Sector 54, Gurugram, Haryana 122002

      Ordered a pair of crocs from www.shopcrocs.in on June 8, 2022. It's been 3 weeks, have tried calling them multiple times on the customer care number mentioned on the website[protected], no one answers the call, and keeps hanging up.
      Crocs India customer support has been notified about the posted complaint.
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        P
        [email protected]
        from Samastipur, Bihar
        Jun 26, 2022
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        It got broken within a year.,
        Straps got removed from the sole also got broken into half from front side
        Crocs India customer support has been notified about the posted complaint.
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          S
          Shivani Grewal
          Jun 20, 2022
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          Address: Shivani Grewal Flat Number 503 H Block Gillco Towers Gillco Valley Township Sector 127 KHARAR 140301 DISTT: S A S NAGAR PUNJAB

          I had bought a pair of black ballerina a while back from crocks, I use them for my office and otherwise. the other day one out of the pair has shrunk a size or two smaller than the original one - which is quite shocking.
          Crocs India customer support has been notified about the posted complaint.
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            R
            Raghav Sudarshan
            Jun 18, 2022
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            I bought crocs literide about 9 months ago, from the Crocs Outlet, MGF Mall, Jaipur
            For the aforesaid footwear, I paid an exorbitant sum of around Rs 4, 500. Naturally, with the anticipation that it would last at least two years.
            I am bitterly disappointed that it din't even last for a year. The upper half of the footwear is now fully broken and ripped.

            I tried to contact the outlet and they said there is nothing we can do about this. I have wearing crocs since my college days and this the first time I have faced an issue like this.

            Such a atrocious experience from a reputable brand like yours can never stay the cause and hence, being a loyal customer of your brand, i am seeking for a replacement and I'm hoping Crocs India will do everything possible to maintain my faith.
            Crocs India customer support has been notified about the posted complaint.
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              H
              Harish Vithalkar
              Jun 17, 2022
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              Address: hno 851/2acharya galli shahapur belgaum

              Hello sir i have booked crocs from crocs india official..i didnt receive any confirmation mail or tracking mail so that i can confirm and track my order

              And even the money has been deducted from my account
              Crocs India customer support has been notified about the posted complaint.
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                R
                Raviteja1989
                from Hyderabad, Telangana
                Jun 15, 2022
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                Address: Nagarjuna circle,punjagutta

                Hi team i have taken crocs 8months back now the gum sole is damaged what to do now we are giving this much amount...if we take sandals in foot much they will give much life
                Crocs India customer support has been notified about the posted complaint.
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                  P
                  Phanichandra nadh
                  Jun 13, 2022
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                  Product unfit for me I want to return it

                  I got delivered crocs product on 10 june morning because of size difference iwant to return my product. But in my login there is no such option and I tried so many times to contact customer care no one is responding so please assist me...
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                  Prudhvi Raj Ayitham
                  Jun 8, 2022
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                  Address: near krishna temple,Ravipadu, pentapadu mandal,west Godavari district

                  I ordered crocs from Myntra...my strap is broken..I request you to help me
                  Crocs India customer support has been notified about the posted complaint.
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                    M
                    Mickey4482
                    from Jammu, Jammu and Kashmir
                    Jun 8, 2022
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                    Address: Jammu
                    Website: Crocs

                    I bought crocs Unisex Kids Bayaband Clog for my baby who is 1 and half years old from crocs retail outlet in Gandhi Nagar jammu but today I saw that the Clog is Broken from front after wearing it just for two weeks. The product was not durable at all. I spent 2200 rupees for a product which had life of 2 weeks. Kindly resolve this issue.
                    Crocs India customer support has been notified about the posted complaint.
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                      H
                      Harshgupta8795
                      from Gaya, Bihar
                      Jun 8, 2022
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                      I have purchased crocs literide in January 2022 but in may 2022 the strap is broken . The price was Rs 4495 but the quality is very bad so I want refund/Replacement.

                      THANKS.
                      Crocs India customer support has been notified about the posted complaint.
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                        A
                        Allam srikanth chowdary 3333
                        Jun 7, 2022
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                        Address: Vinayak nagar nagaram ,sai dharani phase 2

                        I have paid money in online not received my order
                        Crocs India customer support has been notified about the posted complaint.
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                          O
                          Omara.
                          from Mysore, Karnataka
                          May 28, 2022
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                          I had ordered new pair of crocs on 27th May
                          And today upon receiving it, I have received wrong product
                          My money also have been debited, I want to return it and get this resolved as soon as possible, also the money has to be refunded
                          Crocs India customer support has been notified about the posted complaint.
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                            Omara.
                            from Mysore, Karnataka
                            May 28, 2022
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                            Address: Mysore, Karnataka

                            I had ordered a pair of crocs on the 24th of May, today upon receiving it I see the wrong pair of crocs in the package after the payment Is done, I want this to be resolved asap, reverse delivery, take back the wrong order and refund my money
                            Crocs India customer support has been notified about the posted complaint.
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                            Did you get your return done?
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                              M
                              mohammad9934faizan
                              from Aurangabad, Bihar
                              May 25, 2022
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                              Hi,

                              I bought a LiteRide Perforated Clogs with Slingbacks (similar to https://shopcrocs.in/literide-vivid-blue-almost-white-unisex-clog.html) from official crocs online store. After wearing it for 2-3 months I noticed that corns had appeared on bottom of my foot. These corns were causing extreme pain, and I had to stop using the product to prevent corns.

                              All in all, it was unpleasant experience for me to have spent so much money on a slipper and it being uncomfortable.

                              I am attaching receipt of the purchase. Please help me on what to do next.
                              Crocs India customer support has been notified about the posted complaint.
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                                S
                                Sushrita Sahoo
                                May 23, 2022
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                                Address: 258/A, Bommasandra Industrial Area, Anekal Taluk

                                One of my pair of crocs got a broken strap and dent on the down surface. I always use my crocs inside operation theatre only as I work as doctor. That damage witnessed was within period of warranty. Now it's been more than 15 days since I registered complaint online, but dint get any help. Now warranty period got over since 9 days.
                                Kindly respond asap as I can't wear my crocs to OT.
                                Crocs India customer support has been notified about the posted complaint.
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                                Thanks a lot for resolving my issue.. God bless.
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                                  A
                                  Atharva Paslawar
                                  May 23, 2022
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                                  I ordered one flip flop from their official website and I wanted to exchange it for lesser size but they're not replying on emails/phone.
                                  I have also seen many customers facing similar issues from crocs support.
                                  Please help !
                                  Crocs India customer support has been notified about the posted complaint.
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                                    S
                                    Shifa parekh
                                    from Nagpur, Maharashtra
                                    May 21, 2022
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                                    Address: Nagpur

                                    My crocs is damaged i want replacement….plzz u have to do this 🙏🏼🙏🏼
                                    Crocs India customer support has been notified about the posted complaint.
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                                    I have purchased three pairs of crocs first two where demage n replace now the third one is also demage it was only used one month plzz replace it we request u plzz 🙏🏼
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                                      R
                                      Revathi Sivasubramaniam
                                      May 19, 2022
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                                      I paid but the order status shows pending and no response since a week from customer support

                                      I ordered prepaid from shop crocs.in last week. The amount got debited from my account too. But there’s no payment confirmation, order status pending and there’s no response from support call line or their email....
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