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Crocs India Complaints & Reviews

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Updated: Aug 11, 2025
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11
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Crocs India reviews & complaints page 16

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R
Rishal7
Feb 1, 2022
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I had bought a clog from shopcrocs.in and the order id is[protected] . The right pair of the product is little bit larger than the left one. While walking the right pair is falling off. So that I want to return the product but the return option is not showing.I didn't see any contact number of them. So I don't know what should I do.
Crocs India customer support has been notified about the posted complaint.
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    satyendraca
    Jan 22, 2022
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    Defect in shoes purchased from Amazon site . It’s getting loose and straps also getting loose day by day .
    Crocs India customer support has been notified about the posted complaint.
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      ranjith odumbra
      Jan 21, 2022
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      Address: KORAPPAMKADI ODUMRA,NEAR APEX INTERNATIONAL SCHOOL,KOZHIKODE ,KERALA,673019

      I purchased crocs literide before 4 months its all broken, very bad product, very disappointed
      Crocs India customer support has been notified about the posted complaint.
      I posted a complaint before, there is no replay related that complaint.
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        Nikhil JB
        Jan 11, 2022
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        Address: Jakkur, Bangalore

        Hi, my name is Nikhil JB. I have been a crocs customer for last 8 years. And haven’t used any other kind of footwear ever. And i was really satisfied with every crocs. And also i have tried each and every crocs till date. But recently i got a brand new Black leather Crocs from Inc.5 (Hyderabad) on[protected]. And not 2 weeks from then. It tore wide open from the strap till the base of the crocs from a very lite jog. Wile playing around with friends. And i am really upset with how it happened. And, honestly after paying so much for each pair of crocs. I really want them to rely. I have done hiking and other activities with my older pair of crocs. But, this one tore very easily. So, i am seeking for a replacement or some kind of concession. Hoping Crocs India will try and keep my trust in order. And to many other crocs lovers.
        Crocs India customer support has been notified about the posted complaint.
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          ami_mukherjee
          Jan 6, 2022
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          This is with regards to my crocs flip flop which I bought from a crocs store located inSarath City Capital Mall in Kothaguda, Gachibowli, Hyderabad on 30th December 2021. But it’s not even 10 days that my slipper today wore out when I washed it as the color went away and it has left an ugly mark on my slippers .

          This is unexpected and the quality of the slipper is also in question how can it wear out in just less than 10 days . Request you to please replace my slipper a and provide me a 90 day warranty claim for the same. I have paid 2475 for this supper name it’s not worth the money as it is wearing out so badly.

          Please look into the replacement of my slipper asap.
          Crocs India customer support has been notified about the posted complaint.
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            A
            Anwar Nizar
            Jan 1, 2022
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            Address: Thodupuzha, Edavetty Idukki

            I ordered a product from shopcrocs.in and money has debited from my account … But I didn’t get any confirmation regarding my purchase and while tracking the order number, site says there is no order placed in this order number… my order number provided by site is[protected]…
            Transaction ID is T2201010104088234347836
            If the order is not placed, kindly sent my money back..i tried to contact the site and it is not available..please help
            Crocs India customer support has been notified about the posted complaint.
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              aravinth krish
              Dec 31, 2021
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              Address: 23/10 , seetharam nagar, Pudupalayam, Cuddalore

              Myself Dr.K.Aravinth, I have been using crocs products for 5 years, I bought a sliders on August month at Metro shoes, Phoenix Market city Chennai, It caused irritation and I complained about that they told they will send to crocs team and clear the problem .As per their solution I gave the product and I got after 1 month and again I used the product but it doesn't suit me .Either I need replacement or refund really it tenses me, kindly do my needful
              Crocs India customer support has been notified about the posted complaint.
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                S
                Simran Pachnanda
                Dec 30, 2021
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                I got my pair of sandals flr 4495 from amazon 5 -6 months before and now its broken into 2 parts from between.what's the point of getting so expensive sandals ??kindly help
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                  aravinth krish
                  Dec 22, 2021
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                  Address: Phoenix Mall ,metro shoes ,chennai

                  Myself Dr.K.Aravinth, I have been using crocs for more than 5 years, so I got Crocs sliders on August month at Metro shoes (Phoenix mall ), It doesn't suit well so I complained about this they told me we can send to crocs and resolve it . According to that I gave to them and they got resolved within 1 month and I used again sliders hurts me makes the skin reddish and it gives pain to me, So i need any arrangements for me if can I can switch to any clogs model rather than sliders
                  Crocs India customer support has been notified about the posted complaint.
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                    Chappa Chappa
                    Dec 21, 2021
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                    I wish to process a return request and am not being bale to do so since i'm finding it difficult to navigate through the website and none of the customer care numbers are responsive. if this continues, i shall have to abstain from purchasing from your platform in the future and this is utterly dissapointing.
                    Crocs India customer support has been notified about the posted complaint.
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                      S
                      SaiKiran_0325
                      Dec 18, 2021
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                      I've purchased my crocs around 3-4 months ago.
                      The strip around my crocs is getting out from it
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                        Kamesh Bendalam
                        Dec 4, 2021
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                        Address: uma residency,killampudi layout,near ambica sea green hotel

                        I had purchased crocs slippers( dual crocs comfort) in visakhapatnam central in mainroad but i had purchased last year because of lockdown i didnt visited store regarding this, kindly replace new product even i didn’t used this slippers few days also
                        Crocs India customer support has been notified about the posted complaint.
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                          G
                          ghori
                          from Surat, Gujarat
                          Nov 29, 2021
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                          Address: Surat

                          I have strap broken around a year, I want to replace strapbut no one is responding.
                          Crocs India customer support has been notified about the posted complaint.
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                            G Uma mahesh
                            Nov 28, 2021
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                            I brought crocs product after dussehra in AJIO, after using some days I found my right croc is loose while the left is perfect fit may be because of manufacturing defect. I want to exchange the product.
                            Crocs India customer support has been notified about the posted complaint.
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                              npriaz
                              from Navi Mumbai, Maharashtra
                              Nov 23, 2021
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                              Address: F-Type, Building No-7 Room No-1 Sector-4E,KALAMBOLI,NAVI MUMBAI MAHARASHTRA INDIA

                              I had purchased a pair of crocs in 8 august 2019. Which i used very rare for hardly 2 months after that there covid 19 pandemic started. Whole 2 year gone in lockdown as no one had moved out of their home because everyone was scared about covid infection. The problem with my crocs is that when i wear and walk, i feel the stones and it really hurts very bad that i am not able walk properly it’s that uncomfortable. Also, the upper leather is hurting & it’s peeling off from foot, very poor quality. I purchased crocs from panvel orion mall, metro brands ltd, crocs store. I had put a complaint in crocs india also for this but they said that they will contact me in 24 to 48 hours on 1st of november 2021 but still no one has contacted me. I have paid rs 3495 for this product & it’s not value for money. I am not at all happy with the product and their services. I want my refund or a replacement. I have attached the bill and photos of crocs. So please look into this matter and get it solved asap.
                              Crocs India customer support has been notified about the posted complaint.
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                                S
                                S Devanarayanan Nampoothiri
                                Nov 22, 2021
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                                Address: shopcrocs.in

                                I had bought a clog from shopcrocs.in and the order id is[protected].The size of the product is not fit for me.So that I want to return the product but the return option is not showing.I didn't see any contact number of them.So I don't know what should I do.
                                Dec 22, 2021
                                Complaint marked as Resolved 
                                Crocs India customer support has been notified about the posted complaint.
                                I had ordered a crocs clog on its website however due to its quality issues, and color variations I want to return my order, but on my crocs website profile I do not find this clog in My Orders checkbox and because of that I am not able to make return request for the same product.

                                I had ordered this clog from my other chrome profile without registering on it and after entering the mail id and contact number which I had entered during when I placed this order, I still am not able to make a return request.

                                So, I am requesting the crocs team to assist me in returning this crocs clog and refund my amount asap.
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                                  Suruchi Saroha
                                  Nov 17, 2021
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                                  Address: Delhi

                                  I bought two pair of crocs sandals from model town dekhi and within few months o[censored]se it got damaged. Horribly loose it became.. please get it repaired quickly. Bothe pair got damaged on their own.
                                  Crocs India customer support has been notified about the posted complaint.
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                                    dinesh_17
                                    from Jaipur, Rajasthan
                                    Nov 8, 2021
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                                    I have purchased a ladies sandal from Crocs Showroom Vaishali Nagar Jaipur Rajasthan on 19 Jan 21 vide invoice no 230. Under normal use the sole of the sandal has opened from the joint with upper flap while the other piece is intact. This is due to failure of adhesive used for jointing the upper flap with the sole. The strap has also left its place of joint. The sandal is now not wearable. In addition to this the inner lining of the strap has also left the joint.
                                    The showroom staff did not provided any help when contacted personally. It is supposed that the Crocs products are made of highest quality standards and should provide desired service.
                                    Kindly look into the complaint and help to resolve the problem
                                    Crocs India customer support has been notified about the posted complaint.
                                    Nov 08, 2021
                                    Updated by dinesh_17
                                    I have purchased a ladies sandal from Crocs Showroom Vaishali Nagar Jaipur Rajasthan on 19 Jan 21 vide invoice no 230. Under normal use the sole of the sandal has opened from the joint with upper flap while the other piece is intact. This is due to failure of adhesive used for jointing the upper flap with the sole. The strap has also left its place of joint. The sandal is now not wearable. In addition to this the inner lining of the strap has also left the joint.
                                    The showroom staff did not provided any help when contacted personally. It is supposed that the Crocs products are made of highest quality standards and should provide desired service.
                                    Kindly look into the complaint and help to resolve the problem

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                                      npriaz
                                      from Navi Mumbai, Maharashtra
                                      Nov 1, 2021
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                                      Address: F-Type, Building No-7 Room No-1 Sector-4E, KALAMBOLI, navi mumbai maharashtra india

                                      I had bought crocs clogs from PVR Mall PANVEL maharashtra crocs store on august 2019. The bottom part of Plantar fascia ligament of foot touches the stone & road thats hurting me after wearing the crocs .also the upper leather part on the thumb & the fingers the leather is getting removed and its separated. I can no longer use my crocs . Used it for few months after purchase then pandemic came, i did'nt use after, this is thoroughly unacceptable especially when I have paid 4500 rupees for it . i am shocked the quality of the crocs is so poor. Please resolve my issue at the earliest.
                                      Regards
                                      Riyaz Patel
                                      [protected]
                                      email id:- [protected]@gmail.com
                                      Crocs India customer support has been notified about the posted complaint.
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                                        I protest
                                        Oct 28, 2021
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                                        I had bought crocs literide clogs from crystal hypermarket kolenchery on 3rd February 2021. The top part of the clog with perforation came out from the sole and its separated. I can no longer use my shoes . This has happened within a short span of 6 months from purchase, this is thoroughly unacceptable especially when I have paid 4500 rupees for it. Please resolve my issue at the earliest.
                                        Crocs India customer support has been notified about the posted complaint.
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