Crocs India Complaints & Reviews

I am using crocs brand since 2014, purchased more than 15 crocs footwear’s. This is the first time, am having this issue. Felt really bad . Crocs being the most trusted footwear company . I always relay upon. Even I suggest it to my friends and relatives, since 2014. Even some crocs I purchased in 2019 is still durable, I use them occasionally. Recently I purchased a new crocs, which got torned near the forefoot.

Dear Sir/Ma'am

I bought 3 pairs of slip ons 2 from Galleria market store-gurugram-DLF phase 4 and one from South extn, Delhi. I am so disappointed as all 3 developed holes at the toes place. This is such a waste of money. I took them to the store at Dehradoon as I was there and they said this cant be repaired. I have wasted around 12000rs and I have resolved to never buy crocs shoes again.

I feel the quality of the material is really poor and that is the reason as I do not have nails also. I request for a replacement or refund or repair.

Warm regards
Reena -[protected]

Product damaged with in 50 days and this is very frustrating for me bcz this is my 1st time experience and I m not satisfied with this behavior no one guide me how to replace my article.??????????

I have purchased one month back crocs flipflops on mynthra app. July 15 then its belt is damged only one month used its poor quality flipflop crocs india. Dont sell this type product on crocs..

I bought kitchen shoes black on 22nd July 2021 from Ghittorni showroom. After 3rd o[censored]se the sole tore apart. Self returned it to the store and storekeeper replaced it on 6 August 2021 with a new pair. After using for 2 days the sole again tore apart which was again given to the store manager Mr Gulshan on 11th August. As this was the 3rd time I was visiting the store for just a pair of shoes I was little sceptical about the quality and thus asked for the refund which was denied by the store manager saying it is not in their policy to refund and he promised me to provide a fresh pair which will be of good quality and incase the product is not good, he will refund me. He also offered me to stich the shoes which I don't understand for a 4 days old shoe.
My expectation with the crocs brand is nothing now as I don't expect the shoes for which you charging 500 bucks extra by saying the sole is superb. Please do something about it as I can't waste my energy and time in going to the store again. It is just a pair of shoes and not Taj Mahal I am going to buy. All I want is my money to refunded at the earliest.

I bought crocs from ghittorni branch on 22 July 2021.4 days after use the sole tore apart which was then returned to the same store saying they will get it replaced by a new pair. I got the new pair on 6august. But to my surprise the new pair sole also tore apart after two day use. I bought bistro black M6W8 which are kitchen shoes and were expected to be highly durable but I was only disappointed with the quality, not just once but twice.

I had purchased a crocs slipper online through NYKAA FASHIONS vide order no.NYK[protected]Crocs sloane black )on date June 1, 2021 the said slipper had broken on July 17, 2021.
Mailed several times but there is no response.
Never expected this with crocs since I had been a regular customer from last 7 years and was confident on the quality of the product .
Very disappointed now, seek redresal of my complaint on priority
Thanks
Samina mehdi
[protected].

I bought crocs from Amazon 2 months back but already it is damaging so please kindly do the needful....

Dear Sirs
I am writing to complain about the quality of your premium product(BATCH ID-9535) which I purchased on 22/02/2021 in the sum of 3295 rupees.
You will see from the enclosed photographs that your product has started to come apart at the seams connecting the main body of the shoe to the heel and sole. After only five months of normal everyday wear, I am surprised that a premium product should start to deteriorate in this...

When i received crocs literide on 17th july 2021.. one side of strap was about to cut..when i tried to watch it was broken up.. please help me out of this

Sir/Madam
This is to bring to your notice that Product Crocs Flip Flop that I ordered from your site is damaged.Therefore I want to claim warranty of the product.
Please exchange the product or refund the money.Please do the needful as soon as possible
Attaching bill and photos of the defective product for your reference...

Hello team,

I have bought crocs men’s sandals on Jan 14 2021 and due to COVID pandamic I have hardly used these sandals and it is not even 6 months now the logo came and completely dissatisfied with the product

We had bought 2 pairs of Crocs ladies slippers in size 7 from reliance footwear on 24.04.2021. The strap came off in a slipper within 2 days of light usage.

Need replacement

I bought a product worth Rs.2500/-INR but it got damaged in a very short period, kindly replace or repair that product
also i have wrote mail to [protected]@crocs.com on 9th Jul-21. still no revert for that. really are you having customer service and all.

I had purchased this flipflop only. 7 months ago and its strap has broken with gentle usage only.It is a shame to pay 2500 for a slipper to be broken so easily in such less time and the quality is worst.

We had bought a pair of Crocs Lite Ride slippers from your exclusive outlet in Great India Place, Noida in September, 2020 only about 9 months ago.

We paid an extremely high price of approximately Rs 4, 000 for the above footwear. Naturally, the expectation was that it would last at least 2 years or so.

We are bitterly disappointed that the strap snapped last week, making it impossible for me to use the footwear.

Since we have implicit faith in Crocs, we saw no need to preserve the footwear. Therefore, I do not have the Invoice..

Please replace the defective footwear..

Annapurna Ramachandran,
474, Sector 37,
Noida 201303
Mobile Phone :[protected].

P.S : I am unable to attach the photo since I am getting a message that the picture has too many bytes

I have buy this crocs on 08/09/2020 but I start wear it after 3 month mean in 2021 January after 6 month only the pasting is coming out from the sole itself so i went to shopkeeper to exchange my product but he is saying the product will exchange by the company because it has completed 3 month warranty .If buying so expensive product it last for only 6 month why so I buy so I request you to exchange or replace my product with new Product crocs. Abhishek gupta mobile no +91 [protected]

Hi,

I have been using crocs for a very long time. This time I bought a
new pair of crocs from Amazon and they shrunk within a month to an extent that it sharted hurting my foot. It is my first bad experience with crocs and earlier nothing like this happened. Attached is the shrinked image of crocs and the invoice.

Hoping for a quick resolution.

Thanks & Regards
Devank Jain
(Crocs customer)

I had brought a Crocs for 4k before 1.5 years which is taunt very badly within use of a year which is good in performance but not feasible for using longer for a huge amount as its upper part is of lower quality.

Actually i have before 3 months purchased female slippers crocs but If the step of the sleeper from the side is uprooted, please correct this sleeper.
My mobile no [protected]
My name..Sonia