Crocs India Complaints & Reviews

I had purchased in month of may 2019 within in little span the grip (Bottom) part started cracking. With in the period of 4months. I had seen these cracks. I had purchased from the centro guntur;andhra pradesh;india.
I am very disappointed for your product. Please do the necessary action i had purchased before 03 months. Please make quick action...

Ordered crocs women slip on online the size ordered was 8and to my surprise they shipped size10n
Now it has been almost 8 hours have tried calling their customer care number but till they closed their center was still in queuealso opted for live chat and that too in vain after reading all reviews am so upset as think my 2000 rs all gone in vain if that is the response wen will someone come for return and after return how many months will i have to wait to get the correct size
[protected]j for women is the product code

Sir

The crocs lulu which i had brought five month ago. It damage in spite of minimum usage but crocs arr renowned brand and trusted it's quality but it's surprising

Please look into the matter immediately and provide me the replacement of crocs as possible

Detail's
Name :faris
Bill no :34638
Date :29/9/19
Code :[protected]dn-7-footware
I am waiting for you replay
And mail to crocs lulu

When i used my crocs (Swift water wave of slate gray and orange coloured) in rainy weather a particular type of black spots are visible on the top portion (On the slate gray colour). As you are saying these are water resistant, then how about these black spots?
I am very disappointed for your product. Please check the photographs. Please do the necessary action i have only purchased before 2 months i have the warranty and invoice with me dont allow me to post these photo in social media. Please make quick action

By way of introduction I am Ruchi Gadhia, my mobile no.being [protected]

I had purchased a pair of Crocs last yr invoice no 42925 bill dated 18.06.2018 from Crocs khar linking road which I had to get replaced since I had a constant complaint of them slipping away and since it was under warranty the same had be replaced by the store .
But after the exchange the rains had stopped and dint really get a chance to test the Crocs and the usability of the model.

This year in rains I again got them out and started facing the same issue. Infact the worst happened wen I completely slipped and fell flat. I literally have had swelling in my leg and have been visiting Dr after the fall.

After which I called up one of the stores to understand what was the issue where in I was explained tht the roka model has the issue of slipping away.

I as consumer really have a question,

1) how could someone sell a faulty model?

2) Profit being the motive of any business, is it to be earned at the cost of customers ???

I have also researched about the model and how it is slippery and all the reviews related to it

To sum it up, it is very disappointing to know that after knowing abt the issue wid the model, Crocs still sells the product.

I would like to return the shoes and get full refund of the product. Usually I would have just taken another product from Crocs but right now it's more like I am not sure I trust the brand and it's values any more. Since it' sells faulty products even after knowing about the same.

Had they informed me about it last year when I asked for an exchange complaining of slipping away I would have not really appreciated that they genuinely accepted their mistake and would have happily exchanged to another model of Crocs. Infact the khar Crocs personel did not even mention the true reason on the good acknowledgement note and on questioning the same, just told me it was an internal matter and that they will get the exchange done any ways so I din't pay heed to them when they put up a different reason for exchange of shoes. Which clearly shows a reason to deceive and hide the truth In Some form.

Kindly look into the matter and revert at it's earliest. Attaching the bill for your reference

Bill 5853 acropolis mall kolkata. Ill-fitting slipper missold telling two feet are not same. Product was returned immediately
After billing as i checked another slipper. Was told will get replacement in a days time and will get call. Visited store with no call and the staffs were discussing product has yet not come and kept me waiting to finish billing of other clients. I was waiting with 2yrs old toddler and they finally came up with size 24 that's the size. I told them that u had a discussion it's not come and how is this the right one. My child was crying and i left the store with it and walking for 5mins i realised it a size small and my feet is coming out. Such a shame on a brandto hire liars. My legs paining after 20mins of walk. Big liars.

I purchased crocs w 6 sandle with 30% off. But the size i bought is smaller than the size i have at home which is also w 6.
The crocs dealer has refused to exchange while it id manufacturing fault. I’m suffering because of company’s wrong product.
Kindly look into the matter and issue an order to the dealer to exchange with correct size.
Richa
[protected]

Ordered Crocs clogs size 10 online but received Size 11 so returned the product.
Bluedart courier person took the return product on 16th July but the status is not changed in crocs website. Tried contacting customer care many times but no Answer. Also sent messages to customer care but no reply from them as of Now. Its almost 20 days from the date of Order. Pathetic Experience for First time for buying Online.
return request ID #[protected]

I purchased 2 items on 13th jan' 2019 from d shoe lounge, sg 31, dlf phase 4, galleria market, gurgaon, the crocs slipper item code as above with little use has become hard and is biting my feet with sores being developed al across, i had gone in for this expensive brand thinking the slippers would be soft and comfortable feet but on the contrary i feel let down, the other item purchased a pair of shoes is fine.

I want the company to take back the slippers and refund the amount i paid. Either it is a issue of quality or spurious products being sold from your outlets,

I would appreciate receiving a mail in confirmation to my complaint being registered.

I ordered a set of crocs for my daughter from from flipkart, it was big in size so i started to use it from last month.. But it got break after use of 1 month. Please check the pics attached for invoice from flipkart and damaged (Broken) crocs.. After the ise of 1 month
Crocs is a trusted company, this type of performance from its products are really unexpected..

I have recently buyed a Croslite Clogs with Striped Midsole shoe type from nearest mall store at Lulu Mall, Kochi
i started wearing it to my office, it is really uncomfortable and my foot sore, paining and wound came.
Please give my money back. Since it is too expensive. I lost my money and health.
To public : please don't buy any crocs products...

Hi Iam purchased crocs men's gray sneakers in paytm on 7th may 2019 but this shoes colour change on only 40days duration very poor quality of this shoes how can I use this shoes two different colours plz refund my money ore refund one onther shoe pair.shoes was very poor quality just one month only colour change product was refund or money refund to me.

I visited the seawoods mall store of crocs. An offer on sandals, 20% off was displayed and 4 styles were shown in the offer poster.
I have purchased a style shown in the poster yet was not given the offer saying it is only on select styles.

This is a clear case of misleading advertisement and fooling customer into believing they have bought the offer product with discount. I raised this to crocs customer care but after continuous follow up they have just replied that select styles is written on the poster.
Crocs is showcasing the best designs in the advertisement but misleading customers in the process.
Kindly look into the matter.

I got this slipper not even 6 months the sole has come out

I bought a new crocs clogs from the flipcart dealer. It was a worth of 3900 something. But its side was damaged itself means it was broked
Poor quality of this product
# crocs company
This was too bad
Im so unsatisfied
And i was complain about crocs company to the the consumer court
I want justice for my 3900 rupees
Bloody crocs company
They make product wat the rubbish

Extremely low quality product & pasting - metro brands ltd - fun republic mall lucknow

I recently purchased your product through a local retailer (Metro brands ltd - fun republic mall lucknow) and i was very upset to find that it did not work as expect. (Poor sole pasting) i have been a very loyal customer of your company for a number of years and this is certainly not the quality that i have come to expect from you.

Quality of product : pasting is very poor, whole sole come out from the base, had a word with store manager they told me that your product is not covered in replacement warranty months.

As i stated previously, i have come to expect much more from your products and, therefore, this has been very upsetting for me.

I do not believe that i am asking for much in return for my time and effort, as all i want to have this product replaced with one that works properly.

Details of my return

Name :- vipin singh
Repair card no:60353
Requesting for : replacement of product.
Product return to your store :- date 18/3/2018 (Already one week passed)
I do not feel that i am being unreasonable with my request.

Sincerely,

Vipin singh bhadoria

+91-[protected]

Lucknow

This is to inform you that I bought crocs footwear price worth @3890 from Ajmal Khan Rd., Karol Bagh outlet.

Whenever I use them unpleasant, annoying and nagging sound comes out of it.

I have drop them at same outlet for repairment. After one week they return the product without any repairment and told me that they cannot do anything on their behalf and they asked me to report this concern at customer care.

Please see through it. And take necessary steps to address my complain(like repairment, replacement).

I have been using crocs swiftwater sandals and I have encountered that back belt has been cut while I was wearing it, such a poor thing I have used it for only 2 months and it’s not worth the price, the company outlets or the shops are not responding for even paid repair and failed to claim the service within warranty and also please do don’t ruin the company name .

This is to inform you that i buy a pair of crocs but within 3 months time sole pasting got removed.

When the salesperson was selling he said it has got 6 months guarantee but when we reached and complained the same in the same showroom they said it is repairable and will be repaired within 4 days but even after 20 days things are unchanged and this is really pathetic service and product both!

I feel i have been cheated by crocs!
Poor product and poor service.

Pathetic is the right word for crocs.

Looting people in the name of brand.

Invoice has been attached for your ready reference.

Regards,

Lalit

I had purchased a pair of crocs flipflops from AJIO site which started peeling off its outer covering from the very first usage itself. Only 1 side of the pair has the issue and the other side looks fine now.

I believe a brand like crocs would not be making such cheap products and that this could either be a fake product or a defective one. What are the ways of taking this forward other than taking this up with AJIO?