Crocs India Complaints & Reviews

Address: Model town delhi

I bought a new pair of crocs sandals in june 2020 and within few days use it becme loose extremely loose horribly loose.now they come out of my feet.i cant wear them at all. Please help. I have always loved crocs sandals please dont dishearten me.
suruchi saroha

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Address: A4/6 CIVILTOWNSHIP ROURKELA ODISHA 769004

Hi Team Crocs,
I have been a loyal shopper of Crocs and in fact always preferred Crocs over any other brands for my family and friends for its promised quality and comfort. From my day to day slipper to crocs clogs to its casual shoes, I have preferred Crocs as my go to footwear brand in India.You may find all these purchases in shared attachments.

Unfortunately I have faced quality related issues with two Crocs Clogs...

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I bought these crocs for comfortable wear, but these are not comfortable at all. You wear them for 15 minutes and you start sweating. What is the point of your brand then when you aren't ensuring comfort.

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Address: Indipm gzb UP

I bought black flip flops from crocs store Mahagun mall, Vaishali (UP) on sept 24, 2020. It’s pasting came out and I contacted the store on around Oct 15, 2020. I was told that it will go to the company repair n Maintainence division and will be either repaired or replaced. It was returned to me on Nov 05, 2020 and the pasting again came out today ie on nov 15. Both the times I was into a religious ceremony with my family and it caused me big time embarrassment. After buying a 2400mrp slipper is this really acceptable.. am using crocs since 10 yrs n never a thing like this has happened. pls advise in case the store is selling duplicate products and kindly resolve the issue

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Plz give me replacement

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I have given my lite ride clogs (product) back with my own money for the courier service and according to the tracking details they have already recieved the product(on 26th october 2020) its been 8 days(today- 2nd november 2020) and they have not initiated the amount until now

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Nov 02, 2020

Updated by Godwin Silven order no[protected]

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Address: Prasanth. mangalam Road, Parappuram, Kuzhur

I bought a pair of flip flop in july 2020 and now the straps have come off from one .
It is disgusting to note that the flip flop did not last even 2 months.
Iam giving the details of my purchase and the photo of the flip flop with snapped strap.

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Address: Express Avenue, Chennai

I paid 3000 and booked a slipper at crocs showroom, express avenue mall in chennai city on monday (20.09.2020) they assured delivery on wednesday but still not delivered and no response. Please help

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Address: House no.YE-14, Chaltlang

I have ordered ladies platform slipper and it has already more than a month that I haven't received the product!! I am truly disappointed..They have the worst Customer Service amongst all the Branded companies available in India.. they don't even pick up calls!!! I have been trying to track but of no use!! I am extremely not satisfied with the service!!

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Its been almost a month after they proccessed my refund and still it hasnt been credited to my account. Ive been mailing them for some time and all they give is same vague replies all again. I returned the product worth 2096/- inr to thier warehouse and they even confirmed its arrival. They mailed about my refund being processed and it never came

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Dear crocs team,

Below are the order details.

Order no.[protected]
Order date - 03/07/20
Payment - rs. 3596 (Advance)
Status - shipped. (On portal)
Actual status - not yet shipped.

A/w bill number is incorrect. And all this days i am getting illogical reasons about my order only.

It occurred on: 3/07/2020

Action required:
1. Deliver my order in the next 48 hours.

Or

2. Refund my money in the next 48 hours.

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Address: I 101, Aparna Cyberzon, Serilingampally, Nallagandla

Money deducted but the order not placed, customer support numbers not working .

Need my refund asap

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I ordered for a crocs shoe from crocs india website, i have not received any courier details and the support team claims that the order has not been shipped yet. The website shows that the order is shipped and i have no clue where my order is. The phone numbers provided on the website are always busy, been trying last 3 days. There is even no way to cancel and ask for refund. Crocs india website is clearly a scam and their employees are utterly lousy.

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Hi there,

I have ordered many crocs footwear till now from ajio and myntra.

But from past 3 months first my crocs reviva sliders pasting went off then the other reviva thong strap broke. This is really depressing. The warranty is only for 3 months, what is the purpose of buying the expensive footwear if it can't stay for atleast a year.

This has really put me doubtful to order my next pair of...

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I have brought crocs clog size 9 from online crocsindia.in site, they delivered a larger size 10 crocs. So i returned it for refund. On the site they completed as refunded i didn't received any amount. Regarding this issue i tried to contact their customer support only ivrs is speaking, no ones picking up for 2 hours im on the line no response from their end.

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Address: Beside PNB Axis Atm ,opposite bank of Baroda, main road mowa Raipur

I purchased a product from crocs india bearing order number[protected]. The product returned mentioning the reason that consignee not available. My office was open. I did not receive any call or message regarding delivery or return. Very disappointed from crocs.

The product returned back. There is no response to calls and emails from crocs india. The shipment number is [protected].

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I have purchased crocs sandals after thinking about it for 2 years as it was very costly to me, one day one of my friend motivated me and said i am using it from many years and you buy it i promise it will last for more than 5 years, you will get bored but it will not break on his words i purchased 2999rs crocs from fun republic mall gomti nagar lucknow in july 2019, to my shock i noticed i cut in sole from
Where we bend toe, i thought it’s my mistake i have rubbed it somewhere but to my shock now i noticed same cut on other leg then i got
To know it’s manufacturer defect.

It’s my hard earned money i am not asking for refund but give me new sandals of same value.

Regards
Vaibhav pande
Lucknow

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I have purchased slippers from your dt store in gurgaon. I am highly disappointed with the poor quality of the product. This is not for the first time my slippers broke from the centre. Crocs is always know for its comfort and long lasting material but these days the quality of the product has been detorated. I purchased slippers some 3 months back and it has been broken from the corner which can’t be repaired. I think spending 3000 rs on your products has been our last option.

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The pics i saw about the product is different to the product I got delivered. So I need a immediate refund of my product . I also need the product to be taken away. So that I can order other product that makes me happy to wear them. Please resolve this complaint as soon as possible.and also make sure that the delivery boy talks properly to the customers and my order I'd is:-[protected] so please resolve this complaint.

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Address: Malti R Gandhi, Shanti Hari Tower, Flat No. 4-AB, 4TH Floor, No. 2 Inner Circle Raod, Bistupur, Jamshedpur - 831 001 (Jharkhand), Mobile No. 9835175673, East Singhbhum, Jharkhand, 831001

I had purchased slipper from your jamshedpur (M/s. Progressive enterprises, hindustan building, main road bistupur, jamshedpur vide bill no. 1083 dated 11.12.2018.

This slipper is used only for in house purpose. One of the strap of slipper has prematurely broken.

Crocs is a reputed brand and we do not expect this kind of quality.

Please advise your agent to replace.

Thanking you,

Crocs India Complaints & Reviews

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Crocs India reviews & complaints page 19

My crocs became too loose within 2 months of usage

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Poor product quality in multiple Crocs purchases within 1 year

No comfort, made for feet sweating

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Faulty pasting in flip flops

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My product is broken in 3 months

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Didn't get the refund amount

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Crocs Unisex cantaloupe flip flop adults

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Slipper not delivered

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Product not delivered

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Refund not arrived

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order delayed by month

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Money deducted but the order not placed, customer support numbers not working

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no delivery of merchandise

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Broken with 6 months

Where's my refund

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Crocs India

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crocs sandals

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crocs slippers

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order did not reach my expectations

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complaint for slipper - code no. 11033

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