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Crocs India Complaints & Reviews

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Updated: Aug 11, 2025
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Crocs India reviews & complaints page 19

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S
Sathya Bremenath
from Saint Thomas Mount, Tamil Nadu
Mar 3, 2021
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Address: NO.5/4-2 VALLIAMMAL GARDEN, 2ND STREET, KODAMBAKKAM

I bought it for Amazon..on 21 October 2020
And slipper was damage on 16 Jan 2021
I made a complaint with Amazon... Still now there no response... So 1yr warranty period I have so.. I want to claim for my product
Crocs India customer support has been notified about the posted complaint.
Mar 03, 2021
Updated by Sathya Bremenath
ASAP CLEAR IT

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    Tanya12
    from Noida, Uttar Pradesh
    Mar 3, 2021
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    I’ve always preferred crocs for my day to day usage. This time I’m highly disappointed with the quality of the crocs slides that I’ve got. I had placed my order on the crocs website but it seems like the product that I’ve got is a local/duplicate product and not a branded one from crocs. Instead of comforting me the slides are hurting my feet and I’ve got a shoe bite.
    Crocs India customer support has been notified about the posted complaint.
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      V
      vikram bhanot
      from Ludhiana, Punjab
      Jan 15, 2021
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      Address: H NO 67 /1 ST NO 4 Malhotra Colony Ropar

      I had purchased this pair of slippers from the crocs shop in Cosmo mall in zirakpur due to lockdown it was very sparingly used but some how I was surprised that one day I found that both the side had come loose on closer inspection found that the glue pasting had come loos this is surprising considering the quality claim of your products
      Crocs India customer support has been notified about the posted complaint.
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        N
        Nidhi Tomar
        from Gurgaon, Haryana
        Jan 9, 2021
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        Address: Faridabad

        I had bought a pair of crocs for my son from the Crocs showroom at DLF MALL OF INDIA, NOIDA on 13th Dec, 20 of Rs. 1844 (Crocs + the accessories). It has not been a month of purchase and the crocs are broken. I had paid in cash at the counter. Attaching the message of the billing as well as the picture of the broken crocs. Kindly arrange for a replacement with a sturdy pair.

        For further clarification, I can be contacted at [protected].
        Crocs India customer support has been notified about the posted complaint.
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          D
          from Delhi, Delhi
          Dec 29, 2020
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          Yday I bought crocs from Anand, Gujarat store. When I came home n checked I found that right crocs is smaller then the left one. So it’s unmatched pairs of crocs.
          Crocs India customer support has been notified about the posted complaint.
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            S
            Saikiran Samane
            from Bengaluru, Karnataka
            Dec 22, 2020
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            Address: Gulbarga

            It’s such a useless it’s nt worth of 1 rupee I paid 4.5k as they told me it’s a sweat proof...it’s sweating like anything I am not able to wear it also
            Crocs India customer support has been notified about the posted complaint.
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              M
              Maimoonath K
              Nov 28, 2020
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              I bought crocs because of its quality and what i got is a cheap quality product that nearly comes out in 2 parts because of the faluty pasting . what is this why is this happening ? This is not the first time earlier i had a slippery same issue was there within a span of 1 month it got out of pasting then i thought it will be a mistake or some other thing..! But again with the shoe i never expected this kind of products crocs. I wish u understand stand my concern and hope you can solve the issue...i[censored] cant solve my slipper atleast solve my shoe .
              Crocs India customer support has been notified about the posted complaint.
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                S
                Suruchi Saroha
                Nov 25, 2020
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                Address: Model town delhi

                I bought a new pair of crocs sandals in june 2020 and within few days use it becme loose extremely loose horribly loose.now they come out of my feet.i cant wear them at all. Please help. I have always loved crocs sandals please dont dishearten me.
                suruchi saroha
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                  D
                  Dikshaaneja111
                  Nov 16, 2020
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                  I bought these crocs for comfortable wear, but these are not comfortable at all. You wear them for 15 minutes and you start sweating. What is the point of your brand then when you aren't ensuring comfort.
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                    N
                    Nishitamittal
                    Nov 15, 2020
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                    Address: Indipm gzb UP

                    I bought black flip flops from crocs store Mahagun mall, Vaishali (UP) on sept 24, 2020. It’s pasting came out and I contacted the store on around Oct 15, 2020. I was told that it will go to the company repair n Maintainence division and will be either repaired or replaced. It was returned to me on Nov 05, 2020 and the pasting again came out today ie on nov 15. Both the times I was into a religious ceremony with my family and it caused me big time embarrassment. After buying a 2400mrp slipper is this really acceptable.. am using crocs since 10 yrs n never a thing like this has happened. pls advise in case the store is selling duplicate products and kindly resolve the issue
                    Crocs India customer support has been notified about the posted complaint.
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                      C
                      CHILUKURI Sri prakash
                      Nov 11, 2020
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                      Plz give me replacement
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                        Godwin Silven
                        Nov 2, 2020
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                        I have given my lite ride clogs (product) back with my own money for the courier service and according to the tracking details they have already recieved the product(on 26th october 2020) its been 8 days(today- 2nd november 2020) and they have not initiated the amount until now
                        Crocs India customer support has been notified about the posted complaint.
                        Nov 02, 2020
                        Updated by Godwin Silven
                        order no[protected]
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                          kekamohan
                          Oct 13, 2020
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                          Address: Prasanth. mangalam Road, Parappuram, Kuzhur

                          I bought a pair of flip flop in july 2020 and now the straps have come off from one .
                          It is disgusting to note that the flip flop did not last even 2 months.
                          Iam giving the details of my purchase and the photo of the flip flop with snapped strap.
                          Crocs India customer support has been notified about the posted complaint.
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                            S
                            Sathish Raina
                            Sep 24, 2020
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                            Address: Express Avenue, Chennai

                            I paid 3000 and booked a slipper at crocs showroom, express avenue mall in chennai city on monday (20.09.2020) they assured delivery on wednesday but still not delivered and no response. Please help
                            Crocs India customer support has been notified about the posted complaint.
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                              Mimi Hmar Ngura
                              Aug 17, 2020
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                              Address: House no.YE-14, Chaltlang

                              I have ordered ladies platform slipper and it has already more than a month that I haven't received the product!! I am truly disappointed..They have the worst Customer Service amongst all the Branded companies available in India.. they don't even pick up calls!!! I have been trying to track but of no use!! I am extremely not satisfied with the service!!
                              Crocs India customer support has been notified about the posted complaint.
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                                Bilal Fyzy
                                Aug 14, 2020
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                                Its been almost a month after they proccessed my refund and still it hasnt been credited to my account. Ive been mailing them for some time and all they give is same vague replies all again. I returned the product worth 2096/- inr to thier warehouse and they even confirmed its arrival. They mailed about my refund being processed and it never came
                                Crocs India customer support has been notified about the posted complaint.
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                                  T
                                  Tejas Pilankar
                                  Aug 7, 2020
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                                  Dear crocs team,

                                  Below are the order details.

                                  Order no.[protected]
                                  Order date - 03/07/20
                                  Payment - rs. 3596 (Advance)
                                  Status - shipped. (On portal)
                                  Actual status - not yet shipped.

                                  A/w bill number is incorrect. And all this days i am getting illogical reasons about my order only.

                                  It occurred on: 3/07/2020

                                  Action required:
                                  1. Deliver my order in the next 48 hours.

                                  Or

                                  2. Refund my money in the next 48 hours.
                                  Crocs India customer support has been notified about the posted complaint.
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                                    E
                                    emaisl2shikha
                                    Aug 6, 2020
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                                    Address: I 101, Aparna Cyberzon, Serilingampally, Nallagandla

                                    Money deducted but the order not placed, customer support numbers not working .

                                    Need my refund asap
                                    Crocs India customer support has been notified about the posted complaint.
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                                      S
                                      Subham2329
                                      Jul 28, 2020
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                                      I ordered for a crocs shoe from crocs india website, i have not received any courier details and the support team claims that the order has not been shipped yet. The website shows that the order is shipped and i have no clue where my order is. The phone numbers provided on the website are always busy, been trying last 3 days. There is even no way to cancel and ask for refund. Crocs india website is clearly a scam and their employees are utterly lousy.
                                      Crocs India customer support has been notified about the posted complaint.
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                                        G
                                        GameInfo
                                        Jul 1, 2020
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                                        I have brought crocs clog size 9 from online crocsindia.in site, they delivered a larger size 10 crocs. So i returned it for refund. On the site they completed as refunded i didn't received any amount. Regarding this issue i tried to contact their customer support only ivrs is speaking, no ones picking up for 2 hours im on the line no response from their end.
                                        Crocs India customer support has been notified about the posted complaint.
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