Crocs India Complaints & Reviews

Women footwear bought from crocs site six months ago in March, is detaching from base as shown in pics. This is not as expected from such an expensive brand. It's been only six months. I bought it fresh, just at a discount you offer on first order. Now it is in a condition it will hardly run for 2-3 months more. Is this the life of crocs footwear??...

I recently bought a new crocs and i'm not able to get a great fit... Like the size 9 is too tight while the size 10 is too loose... So i wanted to know whether you guys allow an exchange and help me get a great size... Bdw i exchanged the product once for colour issues... So i also wanted to know whether i could change the product again so that i could get the perfect fit......

Respected sir,
I am a valuable crocs customer. I am sending this email regarding my crocs clog which i had bought through the authorised crocs website. It was a big size and i needed it to be replaced. But one of customer service of yours told that it would be refunded and it will be taken back. The return request have been approved and it has been collected by blue dart courier its been reached there, now iam trying to contact to...

Hi

I am extremely disappointed with the quality of crocs clogs which i bought for my daughter from tilak nagar store. My daughter has worn only crocs clogs ever since she’s born and it is the first pair whose quality has totally disappointed us.
The pair has a coloured blue sole.. Sole is coming out in pieces..
I have serious complaint about such a bad quality of this pair....

My dad bought a pair of beautiful golden flip flops for my mom from crocs. We went on a trip to chandigarh and my mom was carrying only 1 pair of slippers for her self because it was only a 3 day trip.

After a couple of days off wearing those she got shoe bites. My mom complained of a shoe bite. She went to the store between ambience mall and promenade in delhi to complain but they said it should be ok soon.

Since...

Hello crocs india i bought crocs before 6 months from amazon india but my son cant able to wear it because it bites him whenever he is walking or running and when he wear it after sometime it is bleeding from its heel and he feels very bed so please give me suggestion as early as possible. Product name is star war. My mobile no. Is [protected]thanks and regards...

I've bought a shoe from metro shoes at m. G road ernakulam (The address & details of the purchase is given below). I bought it on june 5, it is used only for 2 months & now it's colour has faded, bottom of shoe is slightly wearing out, this product is lower than the desired quality, this is very much disappointing about the crocs company. So i want to know what is the possible solution you can offer to this.
The product is crocs citilane...

From one week onwards i am trying to buy crocs lite ride but size 10 is not available how many days it will take to update stock
I really want to buy new crocs and i want it immediately for my sister marriage please update stock i bought many items from here before but i really disappointed with you people this time please or please update me when will the stock arrive...

Respected sir,
I am a valuable crocs customer. I am sending this email regarding my crocs clog which i had bought through the authorised crocs website. It was a big size and i needed it to be replaced. But one of customer service of yours told that it would be refunded and it will be taken back. The return request have been approved and they told on last saturday (18/8/18) they will try to recollect the product back. But still now...

Order #[protected].
Hello,

I had ordered literide black/white unisex clog
Size m8/w10 on 16th june.

I have been wearing corcs sice last 3 years
Generally my corcs last till 15-18 months.
Thsi time i ordered expensive crocs literide which are twice expensive as normal crocs clog.

Its been a month i have been wearing it.
And pasting on one of the crocs exnd with...

I had ordered crocs women's isabella bronze fashion sandals - 4 uk/india (36-37 eu) 202463 on 15th july through amazon and received it on 17th july.
The sandals are very soft but i have not even worn these sandals for one month continuously and the strap is already broken. Considering the name and reputation of your brand, i i would be grateful if you could arrange to exchange this pair with a new one. I am sure you will provide the...

I had purchased a Crocs[protected] product from Mantri Mall (ROCIA showroom), Bangalore on 21st Jul 2018. there is some damage in the product. i sent around 8 emails but i am not getting proper response from crocs customer care ([protected]@crocs.com). i am really unhappy about the product & service. pls take this complaint seriously and take necessary action. I paid 2k for the product and not satisfied with their service.
I...

I bought a footwear last year from crocs worth Rs.3000. I started using the footwear recently after using continuously for a 4-5 time the footwear is gone. When I went to the shop to check if I can fit this they told the warranty period is only for 3 months and now they cannot do anything. When you buy such a costly footwear and think its a good brand and can use it for long or if something happens then we think we can go and check in the...

I am extremely disappointed with the quality of crocs clogs which I bought for my son recently from Flipkart. My son has worn only crocs clogs ever since he was born and it is the first pair whose quality has totally disappointed us.
The pair has a coloured blue sole or side strip whose color faded in just two wears !!!
I have serious complaint about such a bad quality of this pair.
How can you help me with this?...

Dear sir/ma’am,
This is to inform you that i bought a pair of (Crocs men's citilane roka slip-on m sneakers) from elante mall, chandigarh last year 2017. The shoe pair is very slippery and they skid a lot due to which i fell down 3-4 times and hurt my spine badly. When i complained at the crocs store in elante, chandigarh, they furthur told me that the first batch of this shoe was faulty and they received a lot of complaints from...

I recently bought a crocs shoes worth rs 4495 which is of less grip and the sole has completely worn out in 2months time . And when it rains shoes are very low on grip and I fell down twice because of this and when it rains or I walk down the wet floor I have to walk as slow as a baby not to skid or fall . I am really unsatisfed with this product. Please take action against this...

This complaint is regarding specifically sales executives of Crocs india store located at 1st floor Viviana Mall Thane (west). They have told me their names as Javed Mohamed & Sohail.

Today (11 july 2018), I went to the above store to discuss the problem in my crocs footwear(which got torn up suddenly while walking). I was discussing the issue with mr Javed, suddenly Mr Sohail pitched in and started talking very weirdly some...

This complaint is regarding specifically sales executives of Crocs india store located at 1st floor Viviana Mall Thane (west). They have told me their names as Javed Mohamed & Sohail ( not sure if they have told me correct names)

Today (11 july 2018), I went to the above store to discuss the problem in my crocs footwear(which got torn up suddenly while walking). I was discussing the issue with mr Javed, suddenly Mr Sohail...

I guess crocs stores are very much into taking the amounts like this. I made a purchase of crocs on 24th June 2018 and had tried to pay through debit card, the transaction was failed so i paid in cash. Later, the amount got deducted from my account as well. I provided them with my bank statement which clearly shows the amount is debited from crocs store against a specified POS number and still they are unable to track and resolve it or i...

Sir,

I purchased a pair of sanrah embellished wedge flip from reliance foot prints oberon mall edapally on 23 rd may 2018. Used much in the month of june. But its strap came out without proper glueing. Unfortunately i misplaced its bill and fail to spot it out. But i have the tag of the wedges. Was happy with the product. Kindly let me know how to resolve this issue.

Sanjana p justin...