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Crocs India Complaints & Reviews

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Updated: Aug 11, 2025
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Crocs India reviews & complaints page 8

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S
Shruti Riya
from Delhi, Delhi
Mar 4, 2023
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Address: Delhi.
Website: CrocsIndia

I bought crocs in Jan2023 wore it for few days and after that my instep was hurting so I stopped wearing it because I was not sure it was hurting due to crocs or something else, , but again I wore it yesterday after a month and I having immense pain on my instep. I don't know what is the reason I've wors crocs before also but never faced such problems. Maybe it's because of the finishing of crocs or the size or it's damage. I want you to please check it and if possible exchange it with a new one.
Crocs India customer support has been notified about the posted complaint.
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    S
    Sriramsitharth
    Mar 3, 2023
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    Address: Anna Nagar Chennai

    Withing just one month I started seeing the glue issues. There is a gap in some places and the glue is gone. I need this defective product to be replaced by good one.
    Crocs India customer support has been notified about the posted complaint.
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      8
      8660464143
      from Bengaluru, Karnataka
      Mar 1, 2023
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      Hello sir I purchased Crocband Thong-Strap Flip- Flops, Grey, 9,[protected] crocs slippers on date of 17/12/2022 and I have warranty I need waranty claim of my product I’ll attach invoice bill and photos of damaged slippers pleese solve my issue
      My order number is FMAH[protected]
      My contact details [protected]
      Address v kallahalli village sarjapura post Anekal taluk Bangalore district karnataka 562125
      Crocs India customer support has been notified about the posted complaint.
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        S
        Sumesh Dash
        from Bengaluru, Karnataka
        Feb 28, 2023
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        Address: 51/1, Parangipalaya HSR layout sector 2 560102

        I have purchased a sleeper from crocs on jun 2022 it was damaged on Jan 2023
        Crocs India customer support has been notified about the posted complaint.
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          D
          Dineshdink
          Feb 26, 2023
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          Bought crocs with metallic ring in front and it was detached
          Crocs India customer support has been notified about the posted complaint.
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            T
            Thahamina
            from Bengaluru, Karnataka
            Feb 26, 2023
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            My crocs are scratched so can u exchange them
            Crocs India customer support has been notified about the posted complaint.
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              D
              Dennis Moothedath
              from Bengaluru, Karnataka
              Feb 23, 2023
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              I bought my product before 6 months from amazon and now its damaged
              Crocs India customer support has been notified about the posted complaint.
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                R
                ravi1610
                Feb 20, 2023
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                I have ordered crocs in website crocsshop.myshopify.com, amount got deducted but not got acknowledgement invoice order and received below message.And post ordered it shown that will receive ordered details shortly but not received. Pls file a case and please help me out to get refund amount to my account.

                Transaction No. [protected] for Rs 349.00 done for RASILABEN MANISHKUMAR PANCHANI has succeeded Team PayU
                Crocs India customer support has been notified about the posted complaint.
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                  S
                  Feb 19, 2023
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                  I bought a product of my size but while walking it feels uncomfortable and it’s sliding off
                  Crocs India customer support has been notified about the posted complaint.
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                    A
                    Feb 16, 2023
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                    I had bought olive green wedges from one your outlets(MI ROAD, jaipur, India). The wedges cracked in less than 90 days. But since i had been posted as doctor at some other place and your policy says that if an item is bought offline, the complaint can be registered offline only. So first thing after coming back to Jaipur was to file the complaint against the product, but you have declined either the repair or exchange of product.
                    Please you should consider my situation and allow for either repair or exchange of the product
                    Crocs India customer support has been notified about the posted complaint.
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                      M
                      Mohammed Nishad c
                      from Kondotty, Kerala
                      Feb 16, 2023
                      Apr 3, 2023
                      This thread was updated on Apr 3, 2023
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                      Address: Chundakkadan(h) mannaril, Melangadi (po).kondotty,Malappuram district 673638 Kerala

                      I have lite ride pacer lace up casual shoes .actually I used little bit ..but the stitch has broked.. I need a solution for this and please respond this complaint asap
                      Crocs India customer support has been notified about the posted complaint.
                      Hi bro ithil complaint register cheythitt replay vallathum kittiyo
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                        B
                        ballaryrudresh
                        from Bengaluru, Karnataka
                        Feb 15, 2023
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                        Address: Banglore
                        Website: Crocs india

                        I complained 2 times regards above mentioned subject, i din'nt get any reply or response yet.
                        Now my crocs hve damed more than before and i m nt feeling comforrable wearing it. I request to chk wiyh the complaimt and clear my issue asap.
                        Crocs India customer support has been notified about the posted complaint.
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                          V
                          Vivek .1836
                          from Hyderabad, Telangana
                          Feb 13, 2023
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                          The sole of the crocs is coming out this shows that the crocs quality is not good request you for replacement
                          Crocs India customer support has been notified about the posted complaint.
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                            D
                            Devansh Chugh
                            Feb 12, 2023
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                            Website: www.crocs.in

                            Dear Sir/Madam,
                            I hope this email finds you well. I am writing to express my disappointment and frustration with the Crocs shoes that I recently purchased. Despite not having used the shoes extensively, the sole of the shoes has already started to tear and is now so thin that even small rocks are piercing through it.

                            I was initially drawn to the Crocs brand because of its reputation for producing comfortable and durable shoes. However, my recent experience has been far from satisfactory. The sole of the shoes is not holding up as expected and is causing me discomfort and inconvenience. This has been a significant letdown, given the price I paid for these shoes.

                            I would appreciate it if you could address this issue and take the necessary steps to rectify the problem. I would also like to request a refund or exchange for the defective shoes. I am confident that Crocs is committed to providing its customers with high-quality products and I hope that this situation can be resolved promptly.

                            Product Info- Classic Realtree Khaki Unisex Clog- Ordered on 10 June 2022, Order #[protected], Tracking number: [protected]

                            Thank you for your attention to this matter. I look forward to hearing from you soon.

                            Devansh Chugh
                            Crocs India customer support has been notified about the posted complaint.
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                              Jamir khira
                              from Jamnagar, Gujarat
                              Feb 12, 2023
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                              Address: Jamnagar

                              My crocs sandals strap broken.
                              Crocs India customer support has been notified about the posted complaint.
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                                S
                                Salma C M
                                from Ernakulam, Kerala
                                Feb 11, 2023
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                                Address: Crocs, Lulu International Shopping Mall, Ernakulam, Kerala, India, Ernakulam, Kerala

                                This pair of Crocs was purchased on 11/08/2022 from Crocs located at Lulu International shopping mall, Ernakulam, Kerala.
                                Not even six months o[censored]sing it, and this is the present condition. The rubber part of the slipper is torn, and when asked at the store, they said all they could do is glue it up, and it is not possible for them to give a new pair in exchange.
                                It is pathetic that a pair of Crocs worth around ₹5000 wouldn't stay in shape even for a year.
                                We invest in Crocs mainly for its quality, and this is what we get in return!
                                Really disappointed.

                                Please look into the matter and do the needful.
                                Thank you.
                                Crocs India customer support has been notified about the posted complaint.
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                                  Santosh_ridhi123
                                  from Bhubaneswar, Odisha
                                  Feb 6, 2023
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                                  Hi Team,

                                  My strap has been broken in just 30days,
                                  Could you please help on this let me know if you need more details on this.
                                  Crocs India customer support has been notified about the posted complaint.
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                                    AKHILA CM
                                    Feb 5, 2023
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                                    Address: Trivandrum

                                    This is to bring your kind notice that I bought a crocs chappel worth 4999 from Mall of travancore unfortunately the product got damaged and also it faded i only used that chappel for less than 1 and half year. I am highly disappointed. Kindly please resolve this issue.I look forward to your replay and a resolution to my problem
                                    Crocs India customer support has been notified about the posted complaint.
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                                      Krishaparekh
                                      from Mumbai, Maharashtra
                                      Feb 5, 2023
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                                      Address: Ajio online

                                      My crocs got scratched within few months, this is highly disappointing. Kindly get them exchanged
                                      Crocs India customer support has been notified about the posted complaint.
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                                        Vikranth1892
                                        Feb 5, 2023
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                                        Address: 201, Anu's Nilayam, TNGOS colony, Nanakramguda Hyderabad

                                        Strap is broken in just 30 days
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