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Crocs India Complaints & Reviews

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Updated: Jun 11, 2025
Complaints 494
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Bad 😕 It seems that Crocs India has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Crocs India reviews & complaints page 7

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S
Swetak1310
from Hyderabad, Andhra Pradesh
Apr 11, 2023
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Address: Flat 101 sai laxmi nilayam sr Nagar Hyderabad

I have purchased crocs lite rider clogs from Jubilee hills Hyderabad store but after trying at home it's causing severe pain in my arch as it's not giving me good arch support..so I visited store and asked for refund as no other models are available but they are not accepting.. while refund is possible online why is this not possible at store.mi need justice as it's 6k and causing severe pain in my arch..I recently had surgery so cannot compromise on quality
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    G
    Godwinlivingston
    from Chennai, Tamil Nadu
    Apr 3, 2023
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    Address: No 16 a karunanidhi street oragadam ambattur chennai 600053

    I bought the crocs before 2 months and now the upper and the lower part is seperated . What am I supposed to do now
    Crocs India customer support has been notified about the posted complaint.
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      S
      Saaraj
      Apr 3, 2023
      Apr 3, 2023
      This thread was updated on Apr 3, 2023
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      My crocs is broken

      Address: Crocs store Pattom thiruvananthapuram kerala

      I was purchesed crocs lite from pattom thiruvananthapuram kerala on 2022 may.After 10 month it has been broken. now what can i do, its worth 4995 but its quality is very poor. please give me a solution ASP Thank you...
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      ASubedar01
      Mar 27, 2023
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      I have placed order for a crocs pair online through upi id, my money has been debited but the order hasn’t been placed yet. Kindly do something
      Crocs India customer support has been notified about the posted complaint.
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        ASubedar01
        Mar 27, 2023
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        I have placed order for a crocs pair online though upi id, my money has been debited but the order hasn’t been placed yet. Kindly do something
        Crocs India customer support has been notified about the posted complaint.
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          T
          Tony Benny
          Mar 24, 2023
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          Address: Ernakulam , kochi , kerala 682018

          CROCS Bayaband Clog Men Blue Clogs slipper is being damed. Both the slippers are getting decaying.
          +2 photos
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            R
            Roshan23
            from Mumbai, Maharashtra
            Mar 23, 2023
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            Address: Khar East Mumbai

            My crocs scandle sole is defective very bad condition in 8 to 9 month please help me regarding this sole is gone but scandle upper part is good please help us crocs team
            +2 photos
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              S
              SShubham_9
              from New Delhi, Delhi
              Mar 23, 2023
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              Address: Crocs India, Axis Mall, New Town, Kolkata

              Hi,
              On 19th Feb 2023 (between 11AM and 3PM), I visited Axis Mall, New Town, Kolkata. I saw a small stall of CROCS slippers on ground floor. I visited the stall, choose one slipper and wanted to purchase. I was paying using my SBI credit card. The machine they were having declined the process twice, each time after I pressed the Pin on machine. I didn’t have cash so I decided to not purchase it. I was totally unaware of deduction of any amount.
              Today I was verifying my card uses statement and astonished to find that the amount of rupees Two thousand Four hundred and Ninety five (₹2495) was debited at the same day in CROCS Kolkata (attaching screenshot for reference purpose).
              I want you to take this matter seriously and arrange for my refund.
              Thanks,
              Shubham Saurabh
              +1 photos
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                V
                Vrinda Pawan
                Mar 20, 2023
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                I bought a new pair of crocs from offline store at neelankarai, chennai. I wore it for 2 days and suddenly on the 3rd I noticed that it's torn near heel and as I'm a crocs lover, I love my footwears, so I was completely broken and shattered and I went to the shop to know how to connect with you but they literally had no clue. Then I started researching and now finally I found. Please, it's a request from side, do the needful. Thankyou
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                  D
                  DiptiRavi1210
                  Mar 13, 2023
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                  Hi,

                  I purchased crocs from a retail store and the strap of one has broken.

                  When I invest more than 4K on a footwear I expect it to be more durable. 3 months warranty is not sufficient for such expensive footwear.

                  The purchase date is[protected] and they broke on[protected].

                  I have the original purchase receipt.
                  Crocs India customer support has been notified about the posted complaint.
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                    A
                    Aishwarrrr
                    Mar 11, 2023
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                    Address: Le kaanchees

                    We have bought this literide few months ago and it got tore within few use it look like brand new, but it's of bad quality and not worth for 5000, i.t was very bad experience for me as a crocs user, i wish you will replace the product
                    +2 photos
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                      S
                      Shruti Riya
                      from Delhi, Delhi
                      Mar 4, 2023
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                      Address: Delhi.
                      Website: CrocsIndia

                      I bought crocs in Jan2023 wore it for few days and after that my instep was hurting so I stopped wearing it because I was not sure it was hurting due to crocs or something else, , but again I wore it yesterday after a month and I having immense pain on my instep. I don't know what is the reason I've wors crocs before also but never faced such problems. Maybe it's because of the finishing of crocs or the size or it's damage. I want you to please check it and if possible exchange it with a new one.
                      Crocs India customer support has been notified about the posted complaint.
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                        S
                        Sriramsitharth
                        Mar 3, 2023
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                        Address: Anna Nagar Chennai

                        Withing just one month I started seeing the glue issues. There is a gap in some places and the glue is gone. I need this defective product to be replaced by good one.
                        Crocs India customer support has been notified about the posted complaint.
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                          8
                          8660464143
                          from Bengaluru, Karnataka
                          Mar 1, 2023
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                          Hello sir I purchased Crocband Thong-Strap Flip- Flops, Grey, 9,[protected] crocs slippers on date of 17/12/2022 and I have warranty I need waranty claim of my product I’ll attach invoice bill and photos of damaged slippers pleese solve my issue
                          My order number is FMAH[protected]
                          My contact details [protected]
                          Address v kallahalli village sarjapura post Anekal taluk Bangalore district karnataka 562125
                          +3 photos
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                            Sumesh Dash
                            from Bengaluru, Karnataka
                            Feb 28, 2023
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                            Address: 51/1, Parangipalaya HSR layout sector 2 560102

                            I have purchased a sleeper from crocs on jun 2022 it was damaged on Jan 2023
                            +1 photos
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                              D
                              Dineshdink
                              Feb 26, 2023
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                              Bought crocs with metallic ring in front and it was detached
                              Crocs India customer support has been notified about the posted complaint.
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                                T
                                Thahamina
                                from Bengaluru, Karnataka
                                Feb 26, 2023
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                                My crocs are scratched so can u exchange them
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                                  D
                                  Dennis Moothedath
                                  from Bengaluru, Karnataka
                                  Feb 23, 2023
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                                  I bought my product before 6 months from amazon and now its damaged
                                  +1 photos
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                                    R
                                    ravi1610
                                    Feb 20, 2023
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                                    I have ordered crocs in website crocsshop.myshopify.com, amount got deducted but not got acknowledgement invoice order and received below message.And post ordered it shown that will receive ordered details shortly but not received. Pls file a case and please help me out to get refund amount to my account.

                                    Transaction No. [protected] for Rs 349.00 done for RASILABEN MANISHKUMAR PANCHANI has succeeded Team PayU
                                    +1 photos
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                                      S
                                      [email protected]
                                      Feb 19, 2023
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                                      I bought a product of my size but while walking it feels uncomfortable and it’s sliding off
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