Crocs India — I am compiling about crocs khaki standard fit loafers item code gf452093

Niaz Ahmad Khan Khan

from Srinagar, Jammu and Kashmir

Address:

190005

I have purchased crocs khaki standard fit loafers on dt 23feb 2017 from snapdeal online shopping app.. But unfortunately yesterday I saw there is a cut on stiches.
So I contact snapdeal customer care for complaining they refused me that there is no warranty or guarantee . What is this, crocs is the b rand and costly.
It is requested to you what should I do ... TY

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Comments

Snapdeal.com Customer Care

from New Delhi, Delhi

Dear Niaz Ahmad Khan,

We care about your grievance. Please enable us to assist you better by sharing your order ID and complaint number with us at [protected]@snapdeal.com. We assure you that we will look into it and connect with you.

Regards,
Team Snapdeal

Snapdeal.com Customer Care

from New Delhi, Delhi

Dear Niaz Ahmad Khan Khan,

We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance.

Regards,
Team Snapdeal

Anil Srinivasmurthy

Hi,
I had been to relatives place and the Crocs footwear got exposed to Sunlight and it Shrink. Now I am unable to wear it . Will you be able to replace ?

Narendra Sandhu's reply, Apr 26, 2017

Dear Mr Anil even i have the same issue. Did crocs took any action. I have also logged complain in this matter