Croma Complaints & Reviews

My laptop is not working since 20th july morning. It doesn't even on. At first i thought it might be due to low battery. So i put it in charging, but it doesn't on even though putting it in charging.
I bought it on[protected]....

I face problem since after 2 week of purchase bajaj cooler from croma ahmedabad.
It doesn't work proper, fins doesn't move properly and cooling not ok, i tried a lots of time croma help line number [protected]
But i didn't get any help from this number, all time busy number, very poor service i am not satisfied with the service and don't want to purchase any products from croma....

Complaint date 24-june-20

Sr[protected]

Purchase symphony new cooler its not working water leakage problem

Approx 10 times call customer care and mail to customer support

No revert or call received from croma & tried to call customer care they said kindly wait will revert

How much more time they required worst and pathetic response from croma once you purchase...

I regret buying anything from Croma.We have purchased water pureit purifier from Croma Andheri West opp. Infinity Mall.

with additional one year warranty from Croma with no fault from our side water purifier got faulty within 6 Months of purchase when the technician came from Croma he started asking for Rs 1800 to fix the fault. Why I need to pay when purifier comes with one year warranty since last 4months my pureit water...

Croma as given me a 500rs e-gift voucher which as expiry date till 01/09/2020 but today i applied that voucher for buying some product in croma.com but it telling card expired how is this possible y they r providing expired card as gift. I'm so stressed bcoz of croma's foolishness....

Dear sir / Madam
This is regarding my purchase of phillips juicer HR1863 done on 05 feb 2020.The juicer stopped working within a month as it blasted while extacting the juice due to which the parts from the running juicer fallen here and there in the kitchen which was very scary situation .As once this kind of thing happen any one can get fear o[censored]sing the same product.On requesting phillips service centre asked for Rs1000/- which...

I have buy a samsung handset a70 on 29.8.19 and i having a screen issue in 5.7.20 so i have submitted my handset to croma in warranty to repair and there is no damage will submitting my handset i have taken all pictures but after 2 days i got a call that ur screen is damaged. I have complain so now croma people are informing me that already ur screen has damage, my question why didnt u informed while taking handset while making jobsheet....

I have purchased one plus 7 mobile phone in nov, 2019 from croma store, phoenix mall, lower parel in which i am supposed to get cash back of rs. 2500/- in next three months from the date of purchase.
Unfortunately i have not received any cash back yet in my account.

Invoice number:sla[protected]
Created by raju sabale

The request < sr[protected]> is open with the relevant team regarding the cash...

I received a message from croma on 7th jul 20 that my order has been dispatched by cts awb no. Ban[protected]

But till now i am not able to track the same.
And now in the web site it only in the order received status.

When i ordered it was assured that the delivery date was 6th jul 20.

I am now started feeling that you are cheating on me, what is going on please respond, i have called the...

I like to cancel my order, because of wiating it for more than 10days.. And still the product is in warehouse where i booked on 29.06.2020 to till date.. No traction....

We have paid for refrigerator and got a damaged product. We ordered for replacement. Even after covid relaxations are made, we are yet to receive update. Daily update is we get from this that they need 24 hrs. For amost a week, getting the same update. We paid for product a month earlier. They are not accountable and no proper response is provided. Not even ready to refund immediately. They say refund would take 20 days to 1 month. Very disgusting...

The croma store in sion promised to call me when the repair centers are open. They said it would open in a week and they give me a call and i had to drop the product then. Even though i requested that the product be kept with them and it would be fine to take as long as it required. They denied my request saying sir it will sit here only. To decrease their workload they imposed an extra trip on me. There is no croma experience anymore. I...

I bought a samsung galaxy tab a but i didn't tear the seal and no scratches but they are saying no we won't take the tab we bout for 20, 000. The tab is hanging and slow storage. But please concentrate on my problem please please give fast suggestions...

I came to croma Kukatpally, ordered 1 lakh product for one of my known person. I done with payment. I gave primary customer has Hira, primary registered mail is my mail and number only. Then lockdown cames products not delivered. After sometime I got to know that he is a thief. So I cancel the product, I mailed many times to croma to Cancel and I do not have an option to come croma to say all this because of lockdown, Am struck at my home...

Ordered real me 6 pro on 29.06.2020. Where they say product is not in stock now.. I do no why fake details should be submitted to customers.. It said.. The standard delivery date 06.07.2020. Considering that i placed an order in Croma.. But checking with them.. They say.. No stock.. I paid my money and still waiting like a fool.. Seeing the availability in other outlets poorvika.. Where 3hrs delivery is available for the product i am looking......

I have received the damaged product from croma, whitefield bangalore. I can't reach their support either via phone number nor via email. When i checked with samsung support. They are asking me to check with the delivery center....

Hi,

I have ordered a mobile handset model number vivo y91i (5 pis) & oppo a1k (2) from croma retail through online. My order number is[protected]. But did not receive any order confirmation email or sms after that. I did not even received the invoice of that purchase but my money got debited from my cc account for that. I called the help line number and they told that there is no information found against my order number....

Sir

My name is nourez alam
I have ordered 1 in tata croma company on 25th june, whose total amount is inr 53430 / -
Today is about to be 13 days but my product has not shipped yet. Today i am talking to customer care for 10 days. Those people are saying that you do not have any order.
Sir, this company is cheating with me, you have a humble request to help me.
And get my money back as soon as possible.br...

I bought a croma water dispenser - w/d3tap - item code 196722 with extended warranty for two years - item code 191206. My registered mobile number for this product is [protected]. The item was bought from croma, kompalyy, secunderabad on 28th june, 2020. I was assured that the product will be delivered on 29th june failing which it will be delivered on 30th june. To keep up their word, the item was delivered on 29th june, 2020 itrself. However,...

I purchased this product form mumbai airport t2 on 27th octoberr 2019. Invoice no: sla[protected]

Sound from one ear phone is not working....