Croma Complaints & Reviews

I have purchased a Lenovo Laptop from Croma, PLOT NO 18 Mangalam Place, Sector 3, , Rohini Vikas Surya Shopping Mall, New Delhi, 110085 in March 2016. They did give me a temporary butter paper bill for my purchase. I have frequented the store many a times giving my every possible contact number that I might have given them for registering my purchase of laptop and still there is no help from the staff's side. I have also given them my only...

I had purchased a Croma Food Processor from Amazon, and it stopped working after a Month. I visited Croma and deposited the Item with them. They said that I will receive the refund for the same within 7 working days, and today it has been more than 1 month but I haven't received my Refund. I paid for the Product using Credit Card and I being Charged Interest for the same, just bcz of the refund that has not been credited yet. I have raised...

I have taken a dell laptop on 19 July 2019 and I took 2 years additional warranty. After 11 month I got issue on battery. I went ot dell service center on 15 July 2020, they said the bill is not updated till now, as its showing on 28 oct 2018. But I bought on 19 July 2019. I raised the request on 20 July 2020 and till now my issue is not solved I'm visiting the store for more than 3 month regularly to update the bill but they are just giving...

Sir, purchased through Amazon during January 2020 but I could not use even a single time because it is not working. Food processor motor did not start when I tried in the month of March 2020....

Hi... I buyed fastrack reflux 2.0...on 30sep...tgen I came today for return they say not exchange... There is no damage nothing done... Clearly mentioned we can replace within 4 days... The band shows wrong walking and calorie burn details and many other problems... Plzzz return or exchange with different band than 2.0...plzz do the needfull...

I have purchased apple airpods from chroma janakpuri on 24th aug (8:30 pm),. The product was not ok. It works like a fake product that your executive sells on the name of chroma. We paid more than 14000. On 29th we went to get it replaced, the executive said, go to the apple showroom. We are not accountable to that. Chroma doesn't care for complaints. Do as many complaints as you can. Why would we go to apple service, it is the responsibility...

Hi team,

I'm very regretted about chroma service and i feel bad as a tata employee. Because today i have buying one laptop in chroma worth of 68000. But i didn't get employ discount on my tcs i'd card. As the manegement told system not accepted the offer. Because already hv brand offer on this product. Here brand offer is provided by lenovo company. Here i'm asking about which my company providing benefits to employees. Please...

Hi, i am gautam khanna, resident of purvanchal royal city, greater noida.

I have purchased 3 air conditioners from croma store at ansal plaza, greater noida on 7th april 2019 via invoice no saa[protected]. These are split acs of lg brand (Duel inverter) with 2 t, 1.5 t and 1 t capacity respectively. The sales man vipin mishra who delt with me was smart enough to sell me 3 acs while i was just inquiring about choices available....

I have ordered croma 25l convection & grill microwave oven cram0191 black 202977 imei/sr. No. 123 on flipkart on date 06/07/2020. I received the appliance and after unpacking the box from day 1 its not working. Immediately i raises issue with croma customer care on number [protected] and also through mail where i mentioned invoice no. Fad6a[protected] which is mentioned on the invoice. But croma customer care told there are no details fetching...

Subject : poor battery performance of the new laptop purchased from croma, indirapuram
Ref : invoice no. Sla[protected] dated 04.06.2020
Dear sir,
I purchased a lenovo laptop on 4th june 2020, from aditya citi centre, indirapuram croma store. After coming home and using the laptop for a day i observed that the the battery of the laptop is not normal and drains out in 1- 1.5 hours while i was promised for a back up...

Ac body damage by the installation agent and not install properly. More then 15 days ago. Company person told me that ac body is coming from bombay. But still no response....

I have purchased an hp laptop on 12th august 2020 through croma online and received the same on 15th aug 2020. On 16th i opened the laptop and found defective as it continuously giving an error 'pc ran out of error'. I visited croma-kondapur branch given the laptop they installed some updates and returned to me saying it will be fine. But immediately on 18th i went to showroom and handed over the laptop to them as it is not working. After...

I bought a samsung refrigerator (Samsung ff 324l rt34t4413s9/hl 3s ri) on 24 aug 2020 from croma koramangala, bengaluru. During purchase i was told that specific model was not with them and it will be shipped from hyderabad to my address. I paid the amount in full and waited for their shipping details. The item reached my place 28th aug 2020 by bluedart. During delivery i observed that the delivery people were very casual with the item and...

I ordered an dell inspirion 3593 laptop from croma electronics on 18/8/2020. Innovice no. Sle001ec1374975.
After two weeks it's keyboard keys stopped working. The expensive laptop is of no use without its keyboard keys. I contacted and complained in croma customer support. They are offering a repair in my product. How would i accept the repaired product which started giving problems in just two weeks. I want croma electronics either...

Dear concern i would like to bring my complaint in your notice that i had purchased samsung mobile from your store on 31st august 2020 and same day i found my mobile was not charging properly & while using handsfree speaker mode was activating automatically so next day[protected] i had visited your store with complaint they suggested me to visit service center & i did same at service center and without inspecting my phone they considered...

I ordered asus tuf a15 ryzen 7. My payment done via net banking. But croma can't give any confirmation mail or sms about my order. So i complained it. So they tell your product is out of stock do we give you refund within 7 days. But when i call at croma they tell give refund within 10 days and so poor service. I get back to my money. I get mail at 4 september 2020, if i can't get my money back within 7 days i complained against croma in...

I had ordered headphones from croma on 22nd august but still not received the order. Each time i contact them, they say only one line that order is dispatched. I am fed up of this attitude.

When i tell them to refund money which i have paid, they tell that it is not possible and against policy.

Worst experience of online shopping and lots of mental stress!!!...

Brought laptop on 28/08/20. The camera of laptop darkens during online
Sessions. I had taken laptop to store on 31/08/20. Spent half a day in
Croma fort store (Wifi is very slow) as technician felt its a software issue and upgraded software and also a new camera software was installed on laptop. This issue still persists. I asked for replacement. I was adviced to raise online complain. I also did so.

Also acer...

Croma is crossing deadline and not delivering product...

I purchased airpods from croma aurangabad,
After coming home i noticed that there was a disturbance sound coming from right earbud,

I went to croma the next day itself but they asked me to submit the airpods and they will send it to service center to get them serviced or whatever which will take approximately 1 week,
I don’t understand why should i keep them for 1 week, what was my fault if they came out...