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Croma Complaints & Reviews

3.7
Last updated Apr 26, 2024
Complaints 3217
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Croma reviews & complaints page 77

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S
shekhar1123
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not working from february to till now

I am complaining because i am not satisfied this product and croma poor team service. If you can not resolve complaints please stop sale as like poor products.

When i first learned of this problem, i contacted at your company, and was told that nothing could be done about my problem. I would like a written statement explaining your company’s position and what you will do about my complaint. Customer care executive are fake....
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M
mohan ayancha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

it is cheating the people

Address:Croma Kondapur

Extended warranty given by croma is just cheating the people. It is not only croma, it is with any vendor. They say extended warranty for two years but wont cover any thing with in the warranty time. It is a game played by product manufacturers and dealers to grab the money from customers indirectly.

I was cheated badly by croma and kent ro with a game they played. Croma executive forced me to take extended warranty for two...
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S
Somu5939
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

overpricing while clearing cart and no resolution post complaint

Team, my concern doesn't need anyone to present at my home address.

While paying for the laptop rs.1000 added extra. I didn't processed since price got auto increased later 500 coupun provided by croma to clear the cart. This is kind of cheating. While placing order it was showing 13% off and the effective price is 42990 (Snapshot attached, prior to ordering this laptop i had sent the snap to my family for confirmation) however...
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P
pinkpankaj
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ac products

Address:d 120 sec-50,noida

इस company का croma इस company का इस croma company की acto कबाड़ है मैं सभी दोस्तों को चे बताना चाहता हूँ कि मै आठ महीने पहले इस croma की air conditation लेने की भूल नोयडा city logix mall से. 32000 में लिया था और आज जब से लिया है...
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C
customer_2020
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Croma Gift card expired corona pandemic not able to place order

Hi I was trying to place an order on June 21 and I noticed that my gift card expired :( I understand it has a 12 month validity and I'm to be blamed could not redeem this within the available date due corona pandemic .Could I request you to help on this regard?...
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A
Ashish Anupam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Whirlpool refrigerator not working for 26 days

Address:Mathura road Faridabad

Since 1st Jun I have got a ticket logged with Onsite Go as recommended by Chroma at the time of purchase in Aug 2018 while they pitched for extended warranty.
I was reluctant paying extra but they pressed on the need and sold the extended warranty.
Now when I am in a bad need of my refrigerator to get repaired, I am not getting any support from Chroma, as Onsite go has taken 26 painful days and umpteen calls and mails to their...
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R
Rajesh1006
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I have bought a printer but the gave us fake guidance at the tym of shopping

Address:Croma store m2k rohini sec -7/8 dividing road

Respected sir,
Hlo myself rajesh Kumar bought a printer on 03/06/2020 from m2k rohini they gave us fake guidance at the tym of buying and now the product is shown out of warranty we complain the customer service couple of tym but they are not responding. They said us that it prints 10000 pages and now the printer is not printing 500 pages itself and now it's toner is very low. I also contact hp customer care but they are also not...
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A
Aziz569
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bajaj Geyser 3 ltr

Address:Jana Chaitanya phase 2 upperpally Hyderabad

I don't have an option of rating "0" Star
I have bought so many products from them because of the name of TATA as it's Tata brand but such people who manage and such employees are spoiling the brand name

I request the management to take an action
Recently I bought a Bajaj geyser on 14 June 2020 paid extra amount when compared to other Store as they promised installation but it's 25 June and no response, called...
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M
manojkumar917
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not getting timely support from croma

I bought lg refrigerator from croma. It is making noises now. I have logged a complaint with croma on 9th june (Complaint# bof130620ew00045), they promised to resolve it in 4-5 days.
On 5th day i called croma support ([protected]), they changed their statement and told me that due to covid situation complaint will take longer time of 10-12 days.
On june 22nd (11 am ist) i called croma support to check the complaint status, customer...
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M
mvaity6
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

i want to change name in my invoice given by croma.

Address:bunderwadi / Bhayandar east

I want to change my name on the invoice provided by croma and to update my company name but croma denied to doo soo....
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K
Krishanu Patgiri
from Guwahati, Assam
May 21, 2021
This thread was updated on May 21, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

They have not refunded my money of 42, 990

Sir,
I recently bought an lg 1.5 ton ac from croma.com with order number[protected] on 12th june, 2020. Though i cancelled the order on the same day of 12th june, they shipped the order next day 13th june evening. It had been 11 days. They have not refunded my money of 42, 990. Please refund my money, sir.

Your sincerely,
Sudhindra nath patgiri
781325...
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V
Vikrant_p
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

compressor gone on refrigerator in warranty

Hi
I took refrigerator of lg company in 2015 from pune aundh branch and i shifted vadodara last year but on 31 st may my refrigerator stopped working so i complained and person from lg came to check on 1 st and told compressor gone and till then till today no reply from lg guys. Taking only time and giving fake commitment.. Very pathetic.
I am been suffering from daily losses of vegetables, milk getting bad due to summer.br...
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M
Meeshu Jain
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong part for new led installation halted

I have purchaesd a new led on 31-may-2020 through amazon which was delivered on 4-jun-2020. On 7-jun-2020 the engineer from croma service centre, new delhi came to our place and told us that the wall mount bracket is wrong. He suggested us to approach amazon and get the part replaced.in return we got a response from amazon that we can purchase the part which will be reimburse to us based on the invoice bill.

It has been an...
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V
vishal H rajgor
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Croma 43 inch tv

I have purchased croma 43 inch tv last year in july month but now 8n my tv connection related problems are generating youtube is not working on my tv property also some other app are also not working browser is working net connection is proper but apps are not opening so kindly check issue...
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J
Jaspal Tariyal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not satisfied with product and services

Address:Antophill sector 5 sion Koliwada Gtb nagar Mumbai -27

Had purchase super general ac on kurla phoenix mall during first services operator had broken blurer fan while so many followed and call operator came to fix the new fan again second time operator had broken fan don’t know why croma company do this with customer after 02 months followed operator fitted new fan but problem is that why so many followed required with croma even had purchased under warranty product however out of 02 services...
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C
chinmay dwivedi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment done but no delivery even after a week

The most pathetic fake online retailer. I had placed my order (Order id[protected] on 14th june via online portal of croma. On the portal it was mentioned that delivery will be done by 16th of june. But even after a week i haven’t received the delivery. I started emailing croma support and till date haven’t heard back on email. Then i started calling them and registering complaint, everytime i called the support they would tell me...
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L
Lalit Chander
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

4k tv

They sold me a 4k tv... I told them specifically that i need the content on 4k. Thyey said don't worry it's an 4k tv... It will be in 4k.. But the content isn't in 4k... Then why did they fooled me by saying it is 4k tv. When i went into the store they showed me a you tube video. Quality was good. I told them to show me netflix in 4k. The said that net speed isn't good here.. When you connect it with a faster internet it will show 4k... I...
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H
Himanshu Sorout
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Replace request

Address:Friends Colony hodal,palwal 121106

I am writing to you to raise an issue about: computers & consumer electronics

The issue that i have experienced was: i ordered apple airpods 2 on 6th of may and and get it delivered on 15th of may. When i use airpods i got to know that one pod is not working so i dialed customer care number and tell them the issue. They submitted a service request:-sr[protected] on 19th of may. After that no action taken by them till now no...
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D
Dipashah
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non delivery of siemens dishwasher

I write this complaint with utter disappointment.

I have placed an order of siemens dishwasher 12p sn256io1gi slvr under the name jay mahendra shah on 5th june 2020 at 3:08 pm and have paid full advance amount of ₹37650 at the time of placing the order.
Invoice no. Sla[protected]
Item code: 214892

I was promised that the dishwasher will be delivered within 10 days. As of the date of the complaint,...
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Dipashah
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non delivery of dishwasher

I have placed an order of siemens dishwasher on 5th june 2020 and have paid full advance amount of ₹37650 at the time of placing the order. I was promised that the dishwasher will be delivered within 10 days. As of the date of the complaint, 19th june i have still not recieved any delivery from croma....
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