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Croma Complaints & Reviews

3.8
Last updated Mar 19, 2024
Complaints 3197
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2218
Unresolved
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Croma reviews & complaints page 79

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S
Shivam Garg 1
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Philips OTG

This is regarding my recent purchase from your company i. E. Philips otg (Invoice no: sle002ec1237565), the product is defective and having major dent at backside, for reference i have also attached the photos, request you to respond my query asap and help to refund immediately and i have also raised complaint on your customer support representative

Details are mentioned below:

Sr[protected]

Its...
+2 photos
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Upma Prakash
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Havells room cooler, purchased last year

Address:Preet vihar location of Croma

Purchased room cooler last year only from croma preet vihar. Now in the m/o apr when i open the cooler it's water pump is not working. Bt due to lockdown can't lodge complaint.
Last week lodged with croma. Till now no response from croma.
Their phone numbers are also not reachable or something else, won't able to contact n lodge complaint.

Can't find solution.
Services of croma are worse nd getting worsen....
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A
aryan@2020
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bad service from croma about A/C

Address:janakpuri
Website:www.croma.com

Dear sir/mam
i am your customer and i want to draw your kind attention towards my problem which I am facing due to Croma ac purchased from your Delhi Janakpuri store on 17 April 2018. I want to tell you that when visited your Croma store to purchase ac I have seen many ac in my budget with good brands but your sales person has introduced me Croma ac with same rate as compare to other brands by introducing me one extra benefit which...
+1 photos
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A
Ashishgairola14
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

PC 04 error and not cooling

I have veen trying to reach croma cust. Support from past 2 3 days but constantly number is unreachable and off and i have mailed also for the same problem but no solution provided till now. I have purchased this ac on september 2019 only and it is very much new from the condition but this issue is happening on brand new ac i'm unable to undersrand ac is not cooling at all and showing pc 04 error on display...
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R
rsvasan10
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

croma didn't get my hdfc cashback, in croma

Address:India

Cashback not credited to my hdfc account for purchasing a tv. It's over 3 months as it's mentioned in the terms and conditions it'll take upto 90 days. But it's still not credited....
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Priyanka0412
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Dell laptop onsite service delay and no status

My dell laptop was not working and i raise a complaint.. Its been 10 days.. No status of service and even though my laptop...
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Bhavesh Sanghavi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

croma gift card expired for a huge amount

Sorry for the trouble but i ran into a situation (My mistake) where i was unable to use 10000₹ worth of gift card that got expired in jan 2020.

It is really a big loss of me and i am really desperate to look for help and whatever you could do to help reinstate it.

I have raised an incident to customer support croma as well but haven’t received a response yet.

This is a huge amount is really...
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R
Rajesh_krb
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Gift card expire

Hi i was trying to activate my gift card from croma but i got meaaage that cards has been expired, i couldn’t redeem on time, please reactivate below 4 cards value of 4 thousand rupees
# [protected]
# [protected]
# [protected]
# [protected]

Thank you!
Rajesh...
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D
Diptesh Rao
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Restraining to enter

Address:Croma Opposite aquvinos restaurants Nadiad 387001

Today i went to visit croma based in nadiad gujarat at around 1:30 pm and a security guard restrain me to enter the shop why a salesmen was not available. I told him i’m not here to roam, let me in i’ll see few models of televisions because i wanted to buy a television sony a8g model but he refused me to enter. I’m greatly disappointed with this kind of behaviour and would never allow me to visit the croma again...
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A
Aishwarya Dahale
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

One plus 7T pro

I placed order from croma in April and the manager promised if they fail to deliever the product I'll get the refund within 7 days. But it's 21st May now. Initiated refund on 13th May but no refund till now. They have not even cancelled the order....
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S
Sengar11
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sound problem

It occurs problem in sound suddenly it gone and suddenly it came and i bought it before 1 month approx. I don't know what is the problem in the led but i want to know that why it is occur nd my led is under warranty so want it's repair or replacement so plzzz do it on urgent basis....
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S
Such_gopalan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Adaptor and power companion missing

Address:Domlur, bangalore

I bought a new laptop dell inspiron 13 7000 2-in-1 and got only my laptop, power cord and the touch screen pen as part of the accessories when i bought it on 10-may from chroma koramangala branch, bangalore.
Meaning there were missing items of the power companion and mobile adaptor.
Please do check and call me on [protected]
I would request you to kindly look into this at the earliest.
Regards,
Suchitra...
+1 photos
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R
raeez ibrahim
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mobile phone

I have ordered a phone through croma . and the company didnt deliver the product on time. I had to cancel the order because of delay in time. But now they are not processing my cancellation request....
+1 photos
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U
udaya chinnathambi
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Product canceled. No Refund

I have cancelled the product on april 24, 2020 for the order id[protected], its being more than 23 days long, i have not received the refund. So worst service provide by croma. When i will get the refund?. I have contacted customer care service many times. But no useful response received still. I have received the mail on may 8 saying that there was a service request created for my complaint by mentioning this number sr[protected] and is...
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S
sach4095
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refusal to honour extended warranty

I had bought a voltas room cooler from croma store on 14.5.17 (Transaction number slf02a[protected] with extended warranty of 2 years. Recently the swing stopped working. The worst part is that same problem happened last year as well for exactly the same reason which should have been sorted last time only. I tried to contact the voltas customer care number [protected] on 1.5.20 but i was asked to call back after 3.5.20 as no executives were...
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N
Narender Kumar Vardia
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not getting service for ac repairing at noida

Dear croma,
This is to bring into your kind notice that we have purchase one dakin split ac and one canon printer with 2 year extended warranty; but both the machine are not in working condition details are mentioned ;
1. Dakin ac is not cooling; it has gas leakage issue.
2. Canon printer is not giving any print.
Ac details are:-

Dakin ac; this is ac is not working. It’s not maintaining the temperature...
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C
chiku bhatiya
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

earphone is not work proper

Address:Ktargam

Boat...
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Sultan Chauhan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

samsung inverter freezer

Address:KH 18/19 GALI NO 16 SWAROOP NAGAR Delhi

Not calling...
+1 videos
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Pranam U.s.r
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

croma changed my home delivery into store pick up without even notifying me

Address:Croma by Tata

This complaint is regarding order no[protected] placed on croma website for home delivery. I had ordered a jbl wireless bluetooth headphones and they have accepted the order. During lockdown its understood that delivery is possible. There is no problem for me to wait. But they change the mode of shopping without even bringing to my notice. I am worried that since i have already paid the huge amount, anyone can collect the order in my name....
+4 photos
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Y
Yashasvi Tandon
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

gift card - urgent

Address:India

Hi - i have 2 croma gift cards which seem to have expired, i got them both as a gift from a. Friends who is in india.

I moved out of the country and do not stay in india and hence was unaware of the timeline and hence could not use them in time.

I want to now re activate my cards and would like to use them asap now.

I am mentioning my gift card numbers below :
[protected]
1001...
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