D-Mart / Avenue Supermarts Complaints & Reviews

I had recently purchased “go processed cheese” packet of 400 gms. The cheese inside is all hard and dry . It does not melt just burns . Photo attached. The manufacture date is of august 2020. The expiry date is within 6 months. Which means the cheese should be good. A few months back in April too I faced the same issue. Since it’s the second time I had put the complaint. Am a regular customer of dmart and have been using the “Go processed cheese “ for the past 8 yrs. Please look into it as I may loose faith in dmart and the company product if such things repeat and are avoided.

Behavior of your on floor supervisor which was very bad customer service experience with me, I have sent my younger bro to purchase oil but they denied to give him and said we will not give, you need to buy more items. As you know if we require oil we will only buy oil to be very honest a person from your team should know how to talk to a customer as they are misbehaving and using bad words you guys should train them how to talk and response to a customer, If this is being continued again I will seriously reach out to consumer forum for such things as we are also human beings and we need respect. I request you to please connect with me as soon as possible on the below mentioned number.

Frustrated customer
[protected]

If you ask them anything they back answer, if we tell them we will complain they tell jaa ke kariye

Order No.22289586
Tomatoes supplied were spoilt. Kindly remedy.

I am Arvind R Jain. I bought 6 packets of Cadbury Celebration Rich Dry Fruits Chocolate to Distribute My Client at Diwali Festival.One of my clients opened Cadbury Celebration Rich Dry Fruit chocolate. He found fungus in chocolate immediately called me and gave back this packet . I call all my client and take back all celebration packet I feel very shameful front of all my client, In case any one eat this chocolate and anything happen in diwali who will responsible.I bought all 6 chocolate celebration packet in D'MART Store bill no.[protected] date 13/10/2020 Chocolate batch no. Y01008A manufacture date 10/20.
Sir your most of product est small children and it is very dangerous children lives and health look at this matter and take strict action against responsible team

Iwant to return electrical kettle and refund my money back

Iten no. 1806, CADBURY FRUIT AND NUT, the MRP was 45 and Dmart Price 40, and you have charged 80rs.

Item No. 0801, Nutraj Cashew -500g, Dmart Price 309 approx and you have charged 399rs.

In Your DMart Rankal store today (dt.7.11.2020 at 9.45am) I have purchase some (5 Items ) goods. At time of billing in Counter no 1 is yet not started and counter no.2 is for basket purchase customer and display also. But on counter no.2 trolley purchase customer billing there. I ask for that lady supervisor working at that time she never answer properly then I write feedback form and meet manager for further complaint. Manger Mr.Mandar meet me after 10 minute for same issue and apologize for issue. 30 minutes spent of time for all this issue which is annoying me.

Regarding for Duplicate invoice for Claiming Purpose in my office. I went to store. But any one not responding properly please help on this.

DMART
Air Bypass Road
Tirupati
Andhra pradesh
517501.

Contact no:-
[protected]

I have reached your kanjurmarg branch for purchase of snack item. I have purchase 10 pc. Parle happy biscuit (rs. 10 /pc).6 pc. Dessert fudge cake of britania( 37 /pc and britania wafer 10 pc ( rs 18 / pc) along with other item. Counter staff called lady supervisor. She asked me why you want to buy such quantity. I told her that this is for my children and these will hardly run for 3 days.
In this current corona satuation you cannot afford to come daily.
She told I can buy only 2 pc of each item. I asked why you have not put board at that place. She told in front of all customer that this is not for selling purpose and board is there outside that not for resale..
My submission...
1. How she decided that I have purchased for sale and embarrass me by telling this in front of all customer.
2. If she could have asked for the proof I should have shown her that I am regular customer of Dmart and purchased more than 30000rs by debit card in last 3 month and 12000 in cash and those bill can show purchase stuff..
3. I could have have shown by ID card

Suggestion...
1. It is very difficult to judge that buyer is seller or consumer but one thing sure that seller will not come to you for 60 rs. gain over MRP and spend 30 min. in your shop.
2. To avoid this satuation you may put board on items that max buy is only 2item.
3. Even if you have doubt you should not embarrass customer in public lounge.
4. The deciding person must have capability to judge. In my satuation, it was not much difficult to judge and embarrassing satuation could be avoided.
Thanks. We love your pricing and product but we cannot compromise with self dignity.
Sanjay kumar
Flat no. 1101, Canheritage officer quarter
Near bharat petrol pump. Vikhroli west, Mumbai
Cino. - L51900MH2000PLC126473 date 04.11.20. Mobile no. [protected]

Sir, today we have purchased some goods in Dmart Kakinada the bill is 4513 I have given him 5000 he didn't return my 500 change in hurry I left and went back to ask he said that I have given 4500 only I stood near customer service for quite long time but in vain due to fear of crowd we left, but this isn't fair I dont whether I'll receive my hard earned money or not but Ppl in counter should be polite with customers.

Respected Sir/Madam,

I Shraddha Ramesh Gadre, got appointed for working at Koperkhairne D-mart as a promotor for Tainwala Personal Care Products Pvt.Ltd. on 15th June, 2020. On 19th September I was terminated without any prior notice by the Supervisor Mr.Arun Rathod. I did not receive my 19 days salary and now it has been more than 40 days and yet no response from your side about my salary. So I request you to concern this mail and release my salary.

Thanks and Regards,

Shraddha Ramesh Gadre

Hlo sir am a working at dmart staff on cash dept

actually mujhse jbrdsti rezine dalne ko kha gya kuch din or mera rezine lia sir mai ek br apse baat krna chahta hu pls apse mai kuch jnnna chahta hu mera no.hai ye [protected] sir pls ek br baat kijiye jrur

The product was buy 1 get 1 and I got 2 as the other 2 should be free the were also charged

Hi team
Have bought 4 glass bottles from dmart on 17th oct 2020 . Its written made in italy . But the glass quality is so bad that water inside it taste so bad

We have tried washing it thrice but material of glass is very bad

Taste very bad

Please help me get it returned

Have bought it from anandnagar dmart thane west

[protected] is my number...

Ordered grocery items online and did payment, some items were not available during delivery so we received SMS that the amount o[censored]n available items that is 10404s will be refunded with in 3/5 working days, more then month we have not yet recieved the refund money, below is the SMS which we received for your ref

ITEM(s) UNAVAILABLE: Order# 20683534 will be delivered partially as some item(s) are unavailable. INR 1040.30 towards amount for undelivered item(s), inclusive of delivery charges, will be refunded in 3 - 5 working days. For details click http://acl.cc/gJARemV received for you ref

Two times amount debited by swap card on 15/10/20
Bill no[protected]
Vou No[protected]
Cashier GVK/188341

We are visited at Sunday at evening dated 12th Oct 2020 I took many groceries, pay bill and take all material and return to home .
All materials as it is keep till today due to my office duty. Today I m free and open that bags and check it all . I found in that on the bag of 5kg sugar there is sticker of 5 kg latur toor dal rs of 117.50/kg and total Rs is 586.56 when the sugar total price for 5kg is only Rs 185, I already took other 3.28kg toor dal of Rs379.76.
Why it do so .
Now what I do against this happening.
Pls help me.

Dear Team,

This is inform you yesterday I bought geep vapouriser with the tax invoice number [protected] dated 10/10/2020 which wen i operated as the written procedure the wire got burst in my hand it got burnt and my house was full of smoke due to this the switch of my bedroom got short circuit and now it’s not operational this kind of health hazard product is seriously not acceptable by such brand hence i am really in shock with the quality of the product which comprises customers life if incase if such product is operated by senior citizens wat will be consequences to them as they will faint on floor hence I request you kindly look in the matter and pay my damaged happen to my home electrical fitting before I take any legal step in consumer court.

They don't have good IT facilities. The system is very slow. I have done 6k payment online via google pay, but that was not reflecting in their system. Balance already deducted from my account but they are unable to provide bills due to system error. So I paid again through another card then only I can release the particulars. As per the person who is handling the counter, within one weak I will get back the amount 6k.Hope I will.
But I am advising Dmart don't do this with customer you will loose everything by this way.