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D-Mart / Avenue Supermarts Complaints & Reviews

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Last updated Feb 22, 2024
Complaints 1086
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D-Mart / Avenue Supermarts Phone Numbers

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+91 22 3340 0500
315
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D-Mart / Avenue Supermarts Website

D-Mart / Avenue Supermarts Head Office Address

Anjaneya Cooperative Housing Society Ltd., Orchard Avenue, Powai
Mumbai
Mumbai City District
Maharashtra
India
400076

D-Mart / Avenue Supermarts reviews & complaints page 25

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I had placed order worth 7035 inr via dmart ready app.
Order number :20051595
There have been so many goo[censored]ps by the team.
The delivery agent first handed over wrong order. After sorting that out, 1 dairy product was in a really bad condition and i did not accept that. The refund for this item is still not processed by dmart.
Two more items are missing from my original order - no refund recieved for this either.br...
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V
Vishnu Kondapalli
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Rude staff

Address:Srinagar

The lady security staff at the entrance of the dmart, near gajuwaka is very rude. I want to file a complaint against her. As she is not having minimum discipline and manners towards customers....
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Address:13 A vajra hanuman. Behind mahila samiti thakurli 421201

I ordered online from dmart. Out of footi manufacturing date is june. But it is as sprite or test is as expired date.
Sine so many days im calling but dmart no. Either ringing or busy.
No response. And thinking to go to consumer court.
Name. Mahesh sharma.
No. [protected]
Thakurli.
Online ordered on 15 aug...
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I had taken twelve packets of Amul tetra packs from DMart on 15th August. It has a six months expiry. When I opened it two packets were spoiled. On calling them they said to send pictures and also to keep the packets which I did but since it’s spoiled milk next day my house started stinking I called them again to give a resolution as my house is stinking to which they said they will get me a resolution again I called in the evening as the...
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I tried placing an order 25th August in the morning. The order number 20202016 faced a payment failure hence I tried paying again and it was again a fail. I used the UPI mode of transfer. However, there was twice a debit of Rs 1373 from my account. My bank account in total processed 2746 debit while gpay too showed a successful transfer. It's been days I am trying to connect with your customer care for a reversal as I need the money to buy...
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D
DIVISS KITCHEN
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Prestige pan

Address:150 feet ROAD bhayandar west
Website:150 feet road bhayandar west -401101

I had purchase a from dmart they had gave me a warranty of 1 year not completed 1 month also and product defect so now dmart changing words go to company...
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J
Jimit Panchal
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dmart - upi payment

Address:Mira Road
Website:www.dmart.in

I have made a payment through upi google pay. Amount got deducted but order got cancelled. Payment was made on 18th august 2020 and on same date i have mailed [protected]@dmart.in with payment screen shot. Continue chasing on mail but didn't receive any response. I have called multiple times on [protected] but no one gave me proper response....
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Amount deducted from bank account but payment showing unsuccesful on dmart app. Kindly transfer the amount to my source account as soon as possible...
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Address:Opposite lane of Indian overseas bank

Payment getaway through Upi expired. Thereby I used bar code scanner and made the payment. Attach is the payment snapshot of 1437 made through google pay....
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T
Tejas Morje
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About order not got place

I have order of Rs 1473 amount got deducted from my bank account but order not got place.
Pls give refund i have attached recpiet of my payment.
My order no is 20026913...
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K
Kapil Ghai
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Negligence of security staff

Address:Zirakpur

Dear sir / mam
I would like to tell you that i did a shopping at your dmart outlet at zirakpur on 19/08/2020. When i was leaving your outlet there is lady security gaurd at the exit point of gate at time approx 3:55 pm who told me to bring your car inside the premises. So i went outside to get my car inside leaving the trolley there with security guard.
I had seen some person picking one packet from my trolley then I raised...
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Dered the item for Rs 3912.97online, While making payment online, Dmart mobile app show as transaction failed whereas it got deducted from my bank account.

Kindly look in to this and advice us how this can be sorted at the earliest.
If possible please execute the order and accordingly update us for a pick up.

My login mobile no. [[protected]]

Below are the screen shot of the order transaction...
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M
Meera Belchada
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Payment issue

Website:Dmart.in

The payment is debited from the bank account but the dmart app is showing the order is fail the order number is
19984617...
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Address:Room no 1 Nav Yojana Sadan Near Diana cinema tardeo Mumbai 400034

I ordered the item for rs 1585.00 online, while making payment online, dmart mobile app show as transaction failed whereas it got deducted from my bank account.

Kindly look in to this and advice us how this can be sorted at the earliest.
If possible please execute the order and accordingly update us for a pick up.

My login mobile no. [protected]

Below are the screen shot of the order transaction...
+3 photos
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Hello i have selected some product from your app like i do every month and when i proceed to check out and made payment my money debited but order has not confirmed yet kindly check and revert as my amount was rs 2235 i have all evidence of payment order...
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I had ordered on dmart ready app on 14/08/2020.
I used the upi payment mode and the amount of rs 3846 got deducted from my account. However the order was not processed and i have not yet received any refund.
Customer care number also out of service....
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R
Rachana Mulik
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Spoilt products received

I had ordered vegetables from d-mart ready. But the bitter gourd was spoilt. There were 4 bitter gourd of 300gm, all the bitter gourd were spoilt. Order was placed on 12th august, delivered on 14th august

Order no: 19847737...
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Hi,

I have been the customer of D-MART from last 3 years and happy with the service and quality of the product. After knowing that D-MART started the online delivery in my area (PIN-421301) I am excited to book my first order through D-MART Ready app, but unfortunately couldn't place it due unavailable of delivery slot. Fortunately I able to place the Order Number[protected], Dt-09.08.2020 and got the delivery on Dt. 10.08.2020...
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P
Pratibha Vijaykumar Bale
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Refund issue

I had done payment towards order number[protected] and the payment got failed. However the money got deducted from my upi. Now i am chasing them over the mail as their customer care number is not working but i am not receiving any update and my amount has not been credited back to me....
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M
Manisha Bate
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Overcharged for items

Overcharged for wheet we took loose wheet of rs. 31/- in 3 packs of 5 kg. Same wheet had overcharged on one counter is at rs. 39.50 per kg. And on another it charged at rs. 31/- per kg

If we are in hurry staff charged more on items even if we told the price of what we have taken.

The complaint is that when we notice the bill charged more at home and call the malad mumbai dmart on same day they accept it and told...
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