D-Mart / Avenue Supermarts Complaints & Reviews

We have requirement of Arunoday calendar for sale in Maharashtra dmart. Please add this item in Maharashtra dmart. It is manufactured in Kolhapur.

Today after shopping in your Dmart branch Gopalan maal Bangalore 560026, I had tried to pay through Google pay and transaction failed in first attempt but was successful in second attempt and money was deducted from my account and transferred to Dmart, but bill not generated... So cashier girls demanded to pay again, and made me to pay again through debit card.. so now twice my money is deducted. Please help

Reg:wrong billing bill no [protected]/ cashier VAN/122220

Hello team,

My name is Disha and today I went to Dmart which is located in tirupati, airbypass road. The person who did billing has wrongly entered the item which I havent purchased. I have given 6 panties out of those 6, one is action ladies Eva'a panties so she asked me that I have to buy 3 products as it comes as packet but due to poor maintainance that was mixed with some other products at the store. Later I asked her to remove to cause I don't have time to search remaining 2 panties from the same brand. She haven't cancelled it and entered 3quantity of eva panties in the
Bill for which 8 have pain 417 rs extra cause of billing lady mistake. As I'm from out of the town and realised after coming home. Now it's too far for me to go to store again. I tried calling to the store but no one is picking. Please find the attached picture of the bill and do needful asap.

I purchase one philips stellar bright T-Bulb, 10W EyeComfort with 2years warenty.from Dmart air bypass road, near apoorva silks, tirupati, chithoor district, Andhra pradesh state. 517501.I am not having any purchase bill or date of purchase which was written by Dmart with marker.I purchase it before 5 months.Now I beg your humble heart may I capable to exchange or replacement the same.the bulb manufactured in 02/2020.please notify me to my mobile no [protected], or to my e mail, ch.naveen.[protected]@gmail.com.
Thanking you,
with regarding
Ch.naveen

This happened on 8th dec in Nellore, Ap branch. There were more than 500 customers waiting in the billing counters and after a while each counter was mentioned closed even more than 50+ customers waiting in line for their turn. Literally I have to move 3 times to get into counters...and u know there were more tham 450+ customers still waiting for their billing turn.i have asked the store managers to extend or continue the same counters. The managers clim. To be krishna & Sam were so rube, impolite did arguments.call me to explain the situation in more details.uploading their pics too

I have purchased winter jacket of 999 rs on 5 Dec 2020 and i got tear in 1 day. Customer department nor giving replacement nor return. What to do now. Product price is 999 rs

Ordered from Dmart and dmart deliverd decay item as below
1: Premia kaju 320 regular 500gm
2: Emperor dates iranian muzafati jar 400G

Order number: 22737251.Invoice date:[protected]

Hi this is Aniket Awad [protected]/[protected]from Pune ambegaon.i have hi in store on 4/12/2020 for groceries purchase I check when. I come home that scocity tea500gram is 2in bill which actually I have 1 purchase 500gram.when I call ambegaon dmart they are very roude language use say come tomorrow we will see cameras.and blaaaa blaaaa.is single rupee is time on tree.today I got 235 cheated.image is everyone nis check.

3 set of notebooks were ordered containing 3 netbooks each but only one set is delivered.

Order number 22658244

Invoice date 30.11.2020

Mamta Shirvatkar
B 304 silver gardens jb nagar
Andheri east
Mumbai 400059

I had recently purchased “go processed cheese” packet of 400 gms. The cheese inside is all hard and dry . It does not melt just burns . Photo attached. The manufacture date is of august 2020. The expiry date is within 6 months. Which means the cheese should be good. A few months back in April too I faced the same issue. Since it’s the second time I had put the complaint. Am a regular customer of dmart and have been using the “Go processed cheese “ for the past 8 yrs. Please look into it as I may loose faith in dmart and the company product if such things repeat and are avoided. Email ID is [protected]@yahoo.com

I had recently purchased “go processed cheese” packet of 400 gms. The cheese inside is all hard and dry . It does not melt just burns . Photo attached. The manufacture date is of august 2020. The expiry date is within 6 months. Which means the cheese should be good. A few months back in April too I faced the same issue. Since it’s the second time I had put the complaint. Am a regular customer of dmart and have been using the “Go processed cheese “ for the past 8 yrs. Please look into it as I may loose faith in dmart and the company product if such things repeat and are avoided.

Behavior of your on floor supervisor which was very bad customer service experience with me, I have sent my younger bro to purchase oil but they denied to give him and said we will not give, you need to buy more items. As you know if we require oil we will only buy oil to be very honest a person from your team should know how to talk to a customer as they are misbehaving and using bad words you guys should train them how to talk and response to a customer, If this is being continued again I will seriously reach out to consumer forum for such things as we are also human beings and we need respect. I request you to please connect with me as soon as possible on the below mentioned number.

Frustrated customer
[protected]

If you ask them anything they back answer, if we tell them we will complain they tell jaa ke kariye

Order No.22289586
Tomatoes supplied were spoilt. Kindly remedy.

I am Arvind R Jain. I bought 6 packets of Cadbury Celebration Rich Dry Fruits Chocolate to Distribute My Client at Diwali Festival.One of my clients opened Cadbury Celebration Rich Dry Fruit chocolate. He found fungus in chocolate immediately called me and gave back this packet . I call all my client and take back all celebration packet I feel very shameful front of all my client, In case any one eat this chocolate and anything happen in diwali who will responsible.I bought all 6 chocolate celebration packet in D'MART Store bill no.[protected] date 13/10/2020 Chocolate batch no. Y01008A manufacture date 10/20.
Sir your most of product est small children and it is very dangerous children lives and health look at this matter and take strict action against responsible team

Iwant to return electrical kettle and refund my money back

Iten no. 1806, CADBURY FRUIT AND NUT, the MRP was 45 and Dmart Price 40, and you have charged 80rs.

Item No. 0801, Nutraj Cashew -500g, Dmart Price 309 approx and you have charged 399rs.

In Your DMart Rankal store today (dt.7.11.2020 at 9.45am) I have purchase some (5 Items ) goods. At time of billing in Counter no 1 is yet not started and counter no.2 is for basket purchase customer and display also. But on counter no.2 trolley purchase customer billing there. I ask for that lady supervisor working at that time she never answer properly then I write feedback form and meet manager for further complaint. Manger Mr.Mandar meet me after 10 minute for same issue and apologize for issue. 30 minutes spent of time for all this issue which is annoying me.

Regarding for Duplicate invoice for Claiming Purpose in my office. I went to store. But any one not responding properly please help on this.

DMART
Air Bypass Road
Tirupati
Andhra pradesh
517501.

Contact no:-
[protected]

I have reached your kanjurmarg branch for purchase of snack item. I have purchase 10 pc. Parle happy biscuit (rs. 10 /pc).6 pc. Dessert fudge cake of britania( 37 /pc and britania wafer 10 pc ( rs 18 / pc) along with other item. Counter staff called lady supervisor. She asked me why you want to buy such quantity. I told her that this is for my children and these will hardly run for 3 days.
In this current corona satuation you cannot afford to come daily.
She told I can buy only 2 pc of each item. I asked why you have not put board at that place. She told in front of all customer that this is not for selling purpose and board is there outside that not for resale..
My submission...
1. How she decided that I have purchased for sale and embarrass me by telling this in front of all customer.
2. If she could have asked for the proof I should have shown her that I am regular customer of Dmart and purchased more than 30000rs by debit card in last 3 month and 12000 in cash and those bill can show purchase stuff..
3. I could have have shown by ID card

Suggestion...
1. It is very difficult to judge that buyer is seller or consumer but one thing sure that seller will not come to you for 60 rs. gain over MRP and spend 30 min. in your shop.
2. To avoid this satuation you may put board on items that max buy is only 2item.
3. Even if you have doubt you should not embarrass customer in public lounge.
4. The deciding person must have capability to judge. In my satuation, it was not much difficult to judge and embarrassing satuation could be avoided.
Thanks. We love your pricing and product but we cannot compromise with self dignity.
Sanjay kumar
Flat no. 1101, Canheritage officer quarter
Near bharat petrol pump. Vikhroli west, Mumbai
Cino. - L51900MH2000PLC126473 date 04.11.20. Mobile no. [protected]