D-Mart / Avenue Supermarts Complaints & Reviews

I ordered on 27 April and slot given was 28 April. But still order is not delivered My order number is 12325221 i am trying to connect with customer care number but its always busy and also not getting reply on email...

My dmart ready order number is 12170209. Everyone is promoting no contact delivery but your delivery guy is calling me to come to the society gate. He told me to cancel delivery. Is this the professionalism we expect from dmart? Even bigbasket deliver the products outside home but ur dmart delivery guy want ms to come at the society gate. Don't they know we are in lockdown. His mobile number is [protected]. My delivery is already 1 day late...

I have ordered groceries online on 24/04/2020 through dmart ready app from dmart, nanded city, pune (Order no.[protected]. Delivery date was 26/04/2020. But i haven't received it yet. Your customer service phone number is always showing busy and i didn't get favorable reply to my email also.
Please look into it the matter and deliver the order as soon as possible. Atleast let us know when will it be delivered....

D-Mart is not delivering my order which was to be delivered on 27 April 2020. Also, they are not replying to mails and not picking up phone calls...

My order no 11920564 is still not delivered no one at store or on online customer care are receiving call...

Online home delivery received on[protected],
On this delivery i have received excess bill and short material received,
After that i complaint to D'MART virar west
But proper responce not given by D'MART
My name

CHANDMAL MITHULAL SONI
ORD NO. 11477562
VOU. S[protected]...

Today we have received online D-mart material we have found there are lots of mistake in bill and extra charges add I book Oil Fortune plus 1liter 106 and total 1272 (with received box amount is same print in bill) . And in blil to they provide D-mart I pay Oil Fortune plus 1liter 123.5 and total 1482 and Secound is I book Dukes bourbone Biscuits 150gm each 20 and total amount is 40 Rs(with received box amount is same print in bill). And...

Today we have received online D-mart Bhopal Jagirabad online material we have found there are lots of mistake in bill and extra charges add I book Oil Fortune plus 1liter 106 and total 1272 (with received box amount is same print in bill) . And in blil to they provide D-mart I pay Oil Fortune plus 1liter 123.5 and total 1846 and Secound is I book Dukes bourbone Biscuits 150gm each 20 and total amount is 40 Rs(with received box amount is same...

Hello good evening, i have visited today evening around 11pm, d-mart (Malad-w)
I wanted to enquire there about something first of all there was no enquiry counters thats is fine we can understand because may be all staffs are busy in other works with the customers but there was one stupid guy (Uneducated) in light blue shirt at the entrance who doesn’t know how to talk with customers how to reply to customers, my father is government...

Dear team,

I am physically handicapped person living alone in my flat. I have first time order on d mart ready app because now due to lockdown and some other reasons not able to move from my place.

I have recd called from your delivery person that he is not given delivery on our place. We have to come in front of colony which is approx 300m from my flat.

I request them that sir i am physically...

Online order submit by app on 25.04.2020. Received today with half product and when open the box a lot of item was not ordered by me.in 15-20 items i ordered only 4 things received as per my list apart from that they delivered order of their choice.
For example - 1 kg nutri choice biscuit i never purchased of 5 rs packet of that brand in my life and they sent me 1 kg
And many other things they have added

I know...

I would like to state that i am trying to book the order from your portal from last 4 days, midnight between 1200 to 1245am but every time it shows error, as you are aware that as per the current situation we cannot go out and buy essential products. Earlier also there was complaint lodge personally by me at mira road dmart for cheating with us pertaining at the cash counter.
At present also the time slots are open for 30 april, but...

First of all I did not get all d stuff wch I ordered I only got few stuff in wch cooking oil is of different company and 200 rs higher dan the billing price I m not at all satisfied with d service...

Hi,
I've placed my order on Dmart app on 16th April and the delivery date was 18th April. It's been 1 week now since the delivery date and still didn't get the order. Please resolve this issue. My order no. is 9791235....

I had placed an order on 20/04/2020 and my order id is 10881491. My order was expected to come by 21/04/2020, but today is 24/04/2020 and there has been no response about the order from their side.

I tried contacting their customer care which always comes to be busy and also sent a mail for which i got a system generated reply that they are not able to reply to queries on timely basis. Instead of such a mail it would had been...

I have ordered few items from your dmart store at upparpally hyderabad online (Through your mobile app) on tuesday (21st april, 2020) and the order was scheduled delivery on 22nd april, 2020 showing the time as 7am to 9pm.
Still today i am awaiting for my order and i didn't even get any message or a call that i will be getting my order.
I tried calling them, sent them many messages through my gmail but there is no response....

Dear Dmart Team,

Your store has denied to home delivery without any genuine reason that to after 5 days of order.

Request your immediate intervention to resolve my concern.

Order no[protected]
Order Date[protected]
Order Value - 8095...

We ordered 5 kg of sugar and we received 5.014 kg of sugar but the amount charge for 10.028 kg. Due to lockdown vehicles are not allowed inside our lane he called us down to receive a parcel so we were not able to crosscheck it....

Dated[protected] i hava purchase online billing was 595. Delivery person swipe my card. I enter pin then he told me no paper. He swip again then i enter pin. I had checked bank statment there was 2 time 595 debited.

Dmart virar west
Bill no[protected]
Vou no s[protected]
Debit card last 4 digit 0285
Mobile no [protected]...

I have purchased surf excel 4 k.g ( 2 packet Rs. 446*2=892) and Society tea 1k.g Rs.409/-. bill no.=[protected], date=22.04.2020, malad- link road, mumbai - dmart branch. Bill time-1.49 p.m. BUT on dmart online site the rate of surf excel (2 packet Rs.422*2=844) and society tea Rs.307. SO YOU HAVE CHARGED ME EXTRA MONEY .SO PLEASE REFUNED MY MONEY. MY NAME IS MAYUR GALA AND MOBILE NO IS [protected]...