D-Mart / Avenue Supermarts Complaints & Reviews

Dear team,
Further complaint reference no. : d-c/mah/nav/air-41901, i have got partial delivery worth rs 2833... Instead of total order that of rs 9172 i have placed. Please let me know by when shall i expect the delivery of remaining items. Since i am not able to order anything from other stores since it is not clear that dmart is going to give me delivery of remaining items or not.
Please take this okn priority and revert.br...

The total order value was more then 1000. And it was supposed to get delivered today and it was not delivered... We tried contacting them but the number is always found to be busy... Disgusting service from d mart... We expect the dmart to keep their promised delivery and help us in this crisis... We will be thankful to them if they can provide service to us on time....

I ordered groceries online in d-mart invoice number[protected] and date 10/04/2020 8:22 a. M.in hyderabad ramachandra puram branch.
In my order i booked surff excel front load - 4k. G., but i received top load which item number - 3402 & worth - 929 also they mentioned another item surff excel easy - 3kg & worth - 347 which i did not ordered and received that item which i paid.

I requested multiple times to concern...

I am regular visitor to your d mart shop at raipur today i went to return 1 kg of sabudana which i purchased1week before i went with purchase invoice also but one of your junior staff didn't take the stuff back saying that due to coronavirus we are not taking purchase return and there no store manager to attend to my query that time simply ur junior staff was begging to me to hold it till 3rd may after that they will take back.
My...

I ordered via dmart ready app,
Scheduled delivery was om 15/04/2020
Which i chose from the available slot.
Still I didn't received my order, not any intimation whether the order might get delayed or shifted to next available slot....

We have ordered using D mart online delivery app and it was going to be delivered on 15/04/2020. However, it was not delivered. We try to call contact centre but was unable to connect. Looking to the lock down and request for essential items, we request to deliver the order urgently. Looking for a positive response.

Keep up the good work of providing essential items to the customers....

I have ordered some grocery items from Dmart Ready App on 12/04/20 via Order Reference number 9401182 and it was supposed to deliver on 14/04/20 today is 15/04/2020 passed and still, we are not got the items and not even any update. Even CS calls busy always.

Please complete the order at the earliest....

Hi i had ordered vis Dmart ready app and my delivery slot was on 14.04.2020. But i have still no received my delivery. Pl deliver it at the earliest as we are depending on these essential items to meet our needs....

Hie
Order placed on 11th april
Expected delivery date was 14th april
Order not delivered
No update
No call
No message
Application is down due to heavy traffic
Called customer service 100 times.
Calls r busy and if i happen to get connected then it get disconnected after waiting in the queue for 5 min.

Most pathetic service.....

I have order some grocery items from dmart ready app on 12/04/20 via order reference number 9276032 and it was suppose to delivered on 14/04/20 today is 15/04/2020 and still we are not got the items and not even any update. Even no calls are been attended.

Request you to help us provide the stuff during this pandemic time it would be really appreciable.

Please complete our order at the earliest....

Hi
Place an order on 11th jan (Order # 9395581)
Delivery date was 14/04/20.
Spoke to customer care and they confirmed it will be delivered on 14th and no delays.

To my surprise, i haven't received a single call. The status of my order is still not updated in the app.

I had tried calling the customer support since 8 am and my calls are getting disconnected as soon as the queue gets cleared....

I have recently booked the order on 11th april 2020 which I was supposed to receive the same by 13th April but still o have not received my order and their email addresses are. It reponding from last two days...

Sir,
I had ordered on delivered on 11th april from dmart ready app and its showing that my products will be delivered between 7am to 9pm on14th april2020 but my products isn't delivered me yet so i request to get deliver my product as soon as possible or if you won't be able to deliver so just email or call me so that i can purchase from local shop will not wait for it....

My order no. 9623123 of dmart bopal ahmedabad has not done home delievery yet.
So please get it done as soon as possible....

I booked some items from your demart ready app on 10th april 2020, order number is 8685429 and 11april 2020 delivery date is given to me, your delivery boy was called me confirmed my address his mobile number is [protected]. But today 13 april is hone but no one is delivered my bookings. Please complete my booking.

Ramesh singh
Mob. [protected]
Add flat no. 102, building no. 28 mandakini,
Unitech complex,...

Today morning went to dmart at 5.45 as per the government instructions we went early to get some goodies. At entrance one guy asked me show the id card (He though i am under18)
Showed him that i am married and again he asked me how u came (Rude manner) told him i came self again he stopped me and asking me to show the car key or bike key. I asked him what is ur problem.. He is very very rude nd he asked me get lost from der nd stating...

I ordered from dmart ready app around 4 days back, delivery was scheduled for 11th april..but we did not receive it yet.

none of the number available on internet or in app are operational.

Order no is -8878416

Order delivery -veena dynasty, Nalasopara.

Its very urgent, pls deliver in first half....

Hi! I had done the shopping on 12/04/2020 from d-mart ready app, mumbai with order no:9395621 at 03.47 am the bill amount was rs.12387/-. I did the payment through my upi id via google pay the transaction was successful deducted from my account but on d-mart ready app it is showing payment was unsuccessful
Please reply what is the status of my payment?
Is the delivery confirmed?
Below are the details attachment......

Frauds. Took order 5 days back and didn't deliver. Now i have to follow up for refunds. Such group of cheats is a shame at the time of national issues. They said that they are taking group orders of more than 12k of minimum value. I needed some products urgently and preferably online. I made a payment of 12.6k. This is fraudulent that inspite of taking advance payment they didn't even bother to inform about late or no delivery status. Moreover...

My name is jay parekh, i tried ordering from the dmart ready app a numerous time but your app is pathetic, firstly it does not open and shoes that the website is getting updated then after trying for 2 hrs it finally showed me what products i can order, after doing that again the app crashed and had to wait for 2 hrs, finally after going through so much trouble i registered my account, put address and then its showing me slots booked till...