Claimed

D-Mart / Avenue Supermarts Complaints & Reviews

1
Last updated May 7, 2024
Complaints 1107
Resolved
83
Unresolved
1024
Quick Links
Statistics
Share
Contacts

File a complaint to D-Mart / Avenue Supermarts

Having problems with D-Mart / Avenue Supermarts?

File a complaint and get it resolved by D-Mart / Avenue Supermarts customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
D-Mart / Avenue Supermarts
Customer Service Contacts

D-Mart / Avenue Supermarts Phone Numbers

Phone
+91 22 3340 0500
316
210

D-Mart / Avenue Supermarts Website

D-Mart / Avenue Supermarts Head Office Address

Anjaneya Cooperative Housing Society Ltd., Orchard Avenue, Powai
Mumbai
Mumbai City District
Maharashtra
India
400076

D-Mart / Avenue Supermarts reviews & complaints page 38

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
V
virsen vichare
Report
Copy

refund of amount debited staff behavior

Address:shukrawar peth near jain math, Kolhapur, Maharashtra, 416002

With reference to subject cited above, i made my purchase payment
At dmart kolhapur. Payment debited from my account. Shown debit
Confirmation but staff denied. On asking for complain mail id no
Proper answer was given by staff. Also no proper answer about refund
Was given. I have asked for grivence mail id and central complain id
But staff name kamble not given it
Dmart venue tarabai park, kolhapurbr...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:Dno 402, seetharama residency ,tuni 533401, East Godavari, Andhra Pradesh, 533401

Sir,
On[protected] i purchased goods at d mart store at tuni, egdt.
I swiped my debit card for rs4018.28 towards bill payment. But d mart staff informed that the transaction failed and amount not credited at their end.
I received message from bank that the amount is debited in your account towards payment made at avenue supermarket.

D mart staff had taken my information but till now i didn't received...
+1 photos
Helpful
4 other people found this review helpful
4 found this helpful
1 Comment
Report
Copy
M
manideep219
from Mumbai, Maharashtra
Report
Copy

additional charges on returning the product

Address:Hyderabad, Andhra Pradesh

Hello sir,

I faced the unacceptable service from the dmart store shaikpet hyderabad.
I purchased the product from dmart and went for exchange of the product and they charged 1% on the product value and denied to provide the receipt for 1% charges. But they printed the credit note copy with the total amount but they gave me the amount with 1% deduction.
They refused to give the bill to me so i have taken the photocopy...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
Address:Thane, Maharashtra

Dear sir/ma'am,

Kindly note that on 25.01.2020, two similar transactions were carried out on same time, as per avenue super mart bill maker first was failed, but in the statement it was happened, kindly reverse the same at the earliest.

Bill no. [protected] on 25.01.2020
Axis bank card last 4 digit 1082

Pl. Do the needful at the earliest.

Kailash nemade
[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
M
Mandar Kshirsagar
Report
Copy

d-mart rava 1kg

Address:Aurdi, Pune, Maharashtra, 412101

We bought d-mart packed rava from akurdi, pune outlet. The rava when heated turns into something like plastic pieces and when the plastic pieces are rubbed it turns into rava grains again. This doesn't happen with other brands rava. I have a video of this attached below. Hope this helps stop sale of this product. I think there is something like plastic or polymer product in there which makes it melt when heated and turns back to rava when...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
B
bholuvishwakarma
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

pf

Address:kanjurmarg west, Thane, Maharashtra, 421501

Dear team,

I am deepak vishwakarma i am working in avenue super mart in kanjurmarg i left my job before 1 year and after that i am not withdraw my pf in same. I want to withdraw my pf now i am already updated my all details i request to please approved my details upon my pf account as soon as possible.

Member name : deepak vishwakarma
Pf a/c number : mhban[protected]
Uan :[protected]br...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
dipentrivedi10
Report
Copy

refund my money

Address:Green City, Sector 26, Gandhinagar, Gujarat, Gandhinagar, Gujarat, 382027

Money has been paid successfully but dmart staff were not agree to accept, even though i have shown him upi receipt generated by g-pay. I dont understand why such bugs has occurred but one thing is sure that 898rs amount has been credited to dmart upi id: [protected]@hdfcbank as per receipt that is attached herewith. I want my money back
[protected]...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
pradip baidya
from Mumbai, Maharashtra
Report
Copy

item not issued after shopping

Address:Bldg no.33,Flat-403,Seawoods estates(NRI Complx),Sector-54/56/58, Nerul,(Off Palm beach road,Landmark - near DPS School),, Mumbai City, Maharashtra, 400706

Today undersigned had a shopping at d'mart cbd belapur, navi mumbai 400614. However after shopping i found one item (Hsn no. 1905, royal udat papad 200gm) is missed from my bulk shopping vide tax invoice billno.[protected], voucher no. S[protected], dtd 30/12/2019.
The item by mistake may have not been loaded in my baggage from the counter. However it will be appreciated if you kindly look into this and revert. Bill pic could...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
P
Pappu03
from Hoshiarpur, Punjab
Report
Copy

regarding carry bag

Address:Amritsar, Punjab

On 25 dec19 i did shopping from ur amritsar outlet and they denied to give me carry bag for free and also added that this is against their policy. Which is a clear violaton of supreme court order.
So i put a complaint on the complaint register along with my ph no. They haven't that much courtesy to inform me about the progress.
So, i hope atleast you give me suitable reply and take appropriate step to provide better service...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kalpesh Sonawane
from Mumbai, Maharashtra
Report
Copy

regarding double charged of bill

Address:E1/24/b-10, 400706

I shop at juinagar smart today for rs249, cashier swipe my card twice though i show her money got deducted from my account.

No manners to staff, shekhar and even manager sameer nair was not capable of handling complaint. You smart people thinks customer are fool and you don't respect customers word. You think very smart and never accept your mistake.

Regards,
Kalpesh
[protected]
Kalpeshsonawane.[protected]@gmail.com...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
Avnish Turkar
from Korba, Chhattisgarh
Report
Copy

unpacked dhoop cone

Address:Near Shekhar Paradise, Nipania, Indore, Madhya Pradesh 453771, Indore, Madhya Pradesh, 453771

I bought food and grocery today from d mart, indore. This includes "bansi premium dhoop" cone 125 g. The box product was unboxed and there was 10 less dhoop sticks. And last month i have bought grocery and when back to home two bansi loban sticks were missing in my carry bag.

Please check with staff of d mart may be something wrong with them. I am totally disappointed from this kind of fraud, which is breaking my trust over...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
T
Tejas Yeole
from Mumbai, Maharashtra
Report
Copy

charging money for carry bags

Address:Thane, Maharashtra, 421301

I have been charged by dmart a lot of times for carry bags while buying goods. I have come to know that this it is not legal to charge for carry bags if you are a store it's your duty to give customer a carry bag for the goods he bought for free. No one comes to shop keeping in mind that he will be shopping today in dmart. Some people come from office and they don't have carry bags. Dominos and bata have already paid huge fines for charging...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shah Rukh Ansari
from Indore, Madhya Pradesh
Report
Copy

extra charging for carry bag

Address:Indore, Madhya Pradesh

Hello,
I am a regular buyer of d-mart rajendra nagar indore.
There is still extra charging for a carry bag around 16rs and add on in the bill as named cotton cloth.
The size of the bag is also very small. Sometimes 3 4 carry bag we have to buy unfortunately and unlikely.
Already the rate of the products are much higher an then this carry bag price.
This must be stop and carry bag should be complimentary...
+2 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
A
aryan4983
from Nagpur, Maharashtra
Report
Copy

mosquito rackets not working

Address:vayu sena Nagar nagpur, Nagpur, Maharashtra, 440013

I purchased i mosquito rackets and it's not working. And dmart is 20km out of nagpur and when i went to dmart he refused to exchange. It's bad experience. Please replace my purchase. We reached dmart with great hope from dmart and such type incident make us very upset.

Please replace my purchase so that i will be very grateful to you. And bonding and trust as customer will remain spotless.

Thans and regardsbr...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sappidi vaishnavi
from Hyderabad, Telangana
Report
Copy

I'm complaining about torn shoes.

Address:secunderabad.

I have purchased the shoes 3 weeks ago from dmart secunderbad. I wore it only 5 times. The shoes got torn out. The cloth is torn. The quality is really very bad. I have expected the dmart has standard items. Really upset with the quality of the shoes. Please do check them before selling them to customers, i hope i get a replacement and hope this dont repeat....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I
Indian Press
from Mumbai, Maharashtra
Report
Copy

cheating with customers for the carry bags

Address:Raigad, Maharashtra, 410206

Today i had visited d'mart at new panvel, maharashtra for purchasing 2 nos t-shirts, 1 stole and 2 nos supermax shaving razor. After making the purchase when i came to the billing counter and after getting all items scanned, the lady of that counter asked me whether i required carry bag for the same. I replied that i had taken goods from you so i required the carry bag as everyone not bringing the carry bag with me all the time and it is...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sony Jose
from Nagercoil, Tamil Nadu
Report
Copy

charged me extra 19 for an item which was not purchased by me.

Address:Plans heights, 4, Hennur Bagalur Rd, Hennur Bande, HBR Layout Bengaluru, Karnataka 560043, Bangalore, Karnataka, 560043

On 10 december 2019, i purchased some items from d-mart, plans heights, 4, hennur bagalur rd, hennur bande, hbr layout bengaluru, karnataka 560043. But they charged me extra rs 19 for an item which was not purchased by me. Will get any reduction on my next purchase? D-mart is not near me so i can't go & show them the bill this month. Kindly refund me. Thank you....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Soumya Sudhir Samal
from Hyderabad, Telangana
Report
Copy

staff behavior and support is the worst - d'mart kukatpally branch

Address:Sri Ram Nagar, Hyderabad, Telangana, 5800085

Dmart kukatpally having worst staffs. I like shopping from dmart but who will go their if behavior and support will be the worst.
Today repeatedly i asked for carry basket but the response is arrogance and they don't care to reply. I am going to buy not to beg. If this kind of response i get from the staff i won't bother to step into the dmart.
I will not continue to go to dmart. I will go to others where i can get proper behavior.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Raviraj Uplap
from Nagpur, Maharashtra
Report
Copy

purchase of toilet rolls in bulk.

Address:113/1_2_3, Uplap Bungalow, 413001

Hello team i am consumer of d mart solapur jule solapur outlet for a long time. I have a lodging by name hotel center point solapur i regularly purchase toilet paper rolls for my lodging purpose and in past had given a letter as said by your staff after that multiple times i have purchased toilet rolls in bulk quantity today that is 06/12/2019 i went to buy toilet rolls but your store manager mr sameer meshram with a very rough way we never...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
Pearl Rajpal
from Delhi, Delhi
Report
Copy

worst customer service

Address:platinum aura flat number 401 sector 20 roadpali kalamboli navimumbai 410218, 410218
Website:Indian consumer forum

I am a very old customer of dmart kharghar every month i shop from there outlet of around rs.[protected] but this month the service provided by them was very worst they were having some parking issue as some work was going on in there parking area so they ask the customers to park in front of there mall so please kepng trust on them park there vehicle in no parking zone area but after shopping when people come towards there vehicle it has...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy