D-Mart / Avenue Supermarts Customer Care
Avenue Supermarts Ltd.
Customer satisfaction rating: 1%
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219
COMPLAINTS

D-Mart / Avenue Supermarts Customer Care

Avenue Supermarts Ltd.

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Address
Anjaneya Cooperative Housing Society Ltd., Orchard Avenue, Powai
Mumbai
Mumbai City District
Maharashtra
India - 400076
Landmarks:Opp. to Hiranandani Foundation School

Customer Care Phone Numbers and Contacts

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103
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51

Additional info
Customer satisfaction rating
1%
Complaints
219
Pending
0
Resolved
1
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

D-Mart / Avenue Supermarts related photos (34)

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D-Mart / Avenue Supermarts Complaints & Reviews

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D-Mart / Avenue Supermarts — lost my bag and home key in dmart

 basavaraja gs on Oct 26, 2017
I have visited on 24th october 2017 dmart and i have lossed my bag and home key in dmart bangalore jayanagara branch.
I enquired next day but store manager and staff they are not answering my question and they treat me very bad. They are not bother about customer and there is no proper guidance. Request you please take action and arrange my bag and home key. If something goes wrong in my house they only responsible.

Regards
Basavaraja gs
[protected]...
Complaint comments  Read comments [2]Complaint category Security Services

D-Mart / Avenue Supermarts — it's regarding mrp and billing price

 Mohammed Muzaffar H on Oct 22, 2017
Hello

This location is of bangalore sultanpalya dmart

The worst experience i have faced i bought a product nysa lunch box mrp was 203 and d mart price is 169 when we went to billing counter the biller was billing on mrp when asked for reason they told not to purchase the product. And when to manager she had no clue and they informed about the sap application and after that a lady officer told that she has lots of complaints like this and no applogise nothing straightway dnt shop....
Complaint comments  Read comments [1]Complaint category Food

D-Mart / Avenue Supermarts — bill issue

 kartik230 on Oct 20, 2017
Today we made a purchase of rs 6237.62 from d-mart store hongasandra,...in that one product cadbury chocolate for 47, we purchased only one but they billed for 3 quantity... We came home and we checked the bill then we came to know it was charged more quantity...

I went back and asked store manager and they check at counter and camera, they given the refund 94 but store manager was rude... If we don't check... It is like lost money... He didn't even apologize.. It was their mistake billed more quantity.. I have trust in d-mart sore, it is lost now... The customers who are purchasing...
Complaint comments  Read comments Complaint category Unauthorized charges

D-Mart / Avenue Supermarts — regarding gst on mrp

 raju cheerla on Oct 17, 2017
I have bought some items in dmart, the cost will be more than mrp price, as they are charging gst on discounted price. For example pantene shampoo mrp was rs.230. Where as they are showing as dmart discount price as rs 190 and while billing they are charged 190+ 28% gst which costs to rs.243.3 which is more than mrp. Like that there are different products which are charged more than mrp.

As per the gst rules, the selling price should not be more than the mrp....
Complaint comments  Read comments [1]Complaint category Department Stores

D-Mart / Avenue Supermarts — looting public money with cheap quality face wash.

 ppradeepkumar4u@gmail.com on Oct 12, 2017
Dear sir/madam,

I've purchased fair and lovely fairness face wash 100 g at dmart vijayawada vide bill number[protected] dated 04.10.2017, vouc no 08-0133.

Manufactured 08/17.

B47@07/19.

It's totally waste product.

I never recommend public to purchase this type of cheap quality product from unilever.

Company is looting public money with cheap quality face wash.

Need my money back or give me a good quality face wash as earlier.

Proofs enclosed.

Please do the...
Complaint comments  Read comments [1]Complaint category Cosmetics

D-Mart / Avenue Supermarts — bill charged extra

 Namita Sadrani on Oct 12, 2017
Hi, yesterday i purchased items from d-mart new panvel amounting to rs. 8005/- around 11.05p. M. After reaching home i realised that amount charged in the bill for bedsheets is excess. I bought 2 bedsheets of rs. 219/- & they charged me for 3. So my concern is how can i get refund? Pl. Let me know the process to get the refund at the earliest.
Thanks...
Complaint comments  Read comments [1]Complaint category Other

D-Mart / Avenue Supermarts — damaged production (thermosteel flask 500ml)

 HSquare on Oct 11, 2017
Hello all,

We had purchased thermosteel flask 500 ml from d-mart store located at ranip ahmedabad. We paid rs 299/- for that production.

When we have used that production first time we found that it is damaged the product. Top cover of the flask has just opened up with use of just 15-20 days. And also we use the flask to keep the tea it gets cold within 1 hour while the d-mart product has marketed that it will be hot for 24 hours.

This is sure cheating with the customer. I request all the people to beware of purchasing such items from d-mart. Poor poor...
Complaint comments  Read comments Complaint category Utility Services

D-Mart / Avenue Supermarts — lack of management and violation of customer rights

 Abhijeet Salunkhe on Oct 7, 2017
D-mart sanpada. Worst place to buy clothes. I went with my mother to buy a shirt. I picked one and went for trials. Lady said you can’t try this you have to pick one from shirts which are reserved for trial. I told her that i know the rules there is only 6 shirt which are reserved for trials and i don’t find any one belongs to this brand please arrange one with same brand and size. On that she started arguing that it doesn’t work like that try one of them with your size with different brand. I told her every brands fitting is different from each other. There are many types slim fit, regular...
Complaint comments  Read comments [1]Complaint category Products & Services

D-Mart / Avenue Supermarts — don't giving service in state language marathi

 Sarfaroshmahesh on Oct 2, 2017
माननीय महोदय,
तुमच्या संपुर्ण मुबंईतील डिमार्ट स्टोअरमध्ये मराठी भाषा जाणिवपुर्व वगळली जात आहे तुमच्या ठाकुरगाव, कांदिवली पुर्व येथील मी नियमीत ग्राहक आहे, तुमच्या स्टोअरमध्ये मराठीत उद्घोषणा देण्याबाबत उत्पादनाची माहिती...
Complaint comments  Read comments Complaint category Other

D-Mart / Avenue Supermarts — the products are charged more than the offer stated at the store rack

 averagecon on Sep 23, 2017
I bought a pack of eastern pani puri masala, at only 10 % discount when it is clearly written in the rack that all variants of eastern masala are given at 30 % discount. They should take care in labelling the offers and also pricing them at the time of billing. I think this is negligence by the dmart management, as they often fail to update the offers properly and manage the store....
Complaint comments  Read comments Complaint category Food

D-Mart / Avenue Supermarts — abusing women and encasing her in theft case

 narendra reddy gomu on Sep 11, 2017
Today on 9/11/2017 around 3.30 to 5.00 pm happened an incident, where my mother in law has brought some groceries form d-mart store and billing is done correctly and she proceed to exit counter. Then there she found some extra products in her baggage and she said that its not hers and she is willing to leave it there. But the dmart manager had shouted on her and called her she is a thief and she should be punished and wants to lodge a compliant to police and uses some abusive by language in front of all the people.in which she went to shock freezed to say anything and phoned me... Its a big plus...
Complaint comments  Read comments Complaint category Department Stores

D-Mart / Avenue Supermarts — products that offer huge discounts could be the ones that are not acceptable by others

 averagecon on Sep 8, 2017
I recently bought a pack of paperboat aamras 500ml, which is priced at 50 % of it's mrp. Those packs in the store did not have screw caps, they just have a silver layer like one of those 200 ml packs through which you insert a straw, with some dried gum around it. Later, when i was checking about that pack on the internet, i found that these 500 ml packs actually have screw caps on them and then i started to doubt if the dmart management is actually selling us packs that may not accepted by other vendors....
Complaint comments  Read comments Complaint category Other

D-Mart / Avenue Supermarts — icici gprs machine not working

 Prasanth Kumar P on Sep 5, 2017
Dear icici team,
Icici gprs meachine is not working, coming as error of "predial error". Below mentioned meachine detatils for furthur process.
S/n no.[protected]
Request you please attend and clear the same
Regards,
Kallesh
[protected]
Avenue supermarts ltd
Kassia udyoga bhavana
2/106 17th cross magadi chord road
Vijayanagar bangalore -560040
[protected]...
Complaint comments  Read comments [1]Complaint category Department Stores

D-Mart / Avenue Supermarts — refund or exchange my product

 Pravin Gairola on Sep 3, 2017
Sir or madam, yesterday i was brought the one philips qt 4000 timmer but i am not happy with this product because 1. I didn't get the extra philips additional one year warranty login card.2. And i am looking better product because the timmer is not clean save product so plz help me. I was buy the product from koper khairenee demart store. Plz help me my problem as soon as possible. Plz...
Complaint comments  Read comments [1]Complaint category Employees

D-Mart / Avenue Supermarts — gst number not updated in your system

 Satish B. Desai on Sep 3, 2017
Yesterday i have purchase goods from your gandhinagar mall you have charge gst in your bill but you have not mention my gst number in your system/bill because same was mention in my gst returns, your officer said that system not updated so what can i do.
My contact number. [protected].
Bill no.[protected]
Date : 02/09/2017
Cashier : bp/12 time : 08:21 p. M....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

D-Mart / Avenue Supermarts — flouting of safety rules

 ashg06 on Aug 30, 2017
I) open space occupied for storing material including staircases.
Ii) electrical safety seems not being complied.
Iii) preparedness of fire fighting system.
Iv) no control / monitoring over entry of people i. E. Overcrowded. One of reason is on account of non-operation of all payment counters.

In view of above safety of public coming for purchase is on stake in case of emergency / untoward incident,...
Complaint comments  Read comments [2]Complaint category Other

D-Mart / Avenue Supermarts — not accepting gst no even if purchase is made for office use. at d mart thane

 sarita Panditpautra on Aug 30, 2017
I had purchase some items on 27.08.2017. At billing counter i requested them to update my gst no. So that i can get credit of same in gst returns as the items is for use in my office. They refuse to update the same and said that they dont have any systems of updating gst no. Of customers. This way customer is lossing on itc of gst. Please clarify the same. By not geting the gst credit the customer has to pay tax on tax - cascading effect....
Complaint comments  Read comments Complaint category Other

D-Mart / Avenue Supermarts — closing before time & rude security officers

 PAPPU DAS n on Aug 28, 2017
Your security gaurds at surat branch are very stange, they even know how to communicate with customers, one of the main branch in surat in pandesara krushna kumar singh named person argued with me regarding entry time at the 9:55 please i was standing outside & he closed the doors saying not entry on 10 i showed time even tough he is not giving proper responce & very wrost experiance at d mart not going to visiting any day even tought i have visited there more then 100 times but not now, shame d mart please produce some customers freindlyness...
Complaint comments  Read comments Complaint category Employees

D-Mart / Avenue Supermarts — jira sar rice at dmart which is currently selling at mota varacha branch

 Vabs Patel on Aug 26, 2017
Jira sal rice which is selling at d mart mota varacha branch they won't sell 25 kg packaet bcz they will get less profit and selling last year stock price was 875 per 25 kg at rs. 38.50 * 25 kg = 950.

They stop selling 25 kg package just because reason is gst. So they sell fortune oil 15 ltr which amount is equal to that. As d mart staff said you can buy in 5 kg package which is equal to 5 total package. So you cant buy that 25 kg as they sell before. What is this # harrasment public faced....
Complaint comments  Read comments Complaint category Food

D-Mart / Avenue Supermarts — staff argument with customer and no politeness.

 Nilesh gole on Aug 23, 2017
Today i purchase some material from dmart thane kothari compound.
I purchase some biscuits and juice, when i come to billing counter and half billing done then one staff at billing stop billing and cancle billing.
When i asked to staff that why you stop billing she called her supervisor.
The lady supervisor come to that counter and i ask her for same then she dont allow to take material out bcoz of some more.
When i ask her that why you dont allow me to take out she told its our rule, when i ask her where is in writting then she started searching the.
After 10...
Complaint comments  Read comments [1]Complaint category Other

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