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D-Mart / Avenue Supermarts Complaints & Reviews

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Updated: Dec 8, 2025
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D-Mart / Avenue Supermarts

D-Mart / Avenue Supermarts reviews & complaints page 7

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V
Vch patnaik_1984
Apr 13, 2023
Apr 29, 2023
This thread was updated on Apr 29, 2023
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Address: Gajuwaka, visakhapatnam

I purchased today grocery in Gajuwaka D mart... each ever picking is additional 500grams in original weighing... example dry chilly (mirchi) packed in original weighing 118 drams.. but it shows 482 grams.. not only mirchi but also sugar, idli ravva, ground nuts show weighing above 500grams in original weighing... ask to staff members this fraudulent weighing but they replied courtesy answers... please check your loose grocery weighing package
D-Mart / Avenue Supermarts customer support has been notified about the posted complaint.
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Payment of rs.1998.00 twicely deducted from my account on 13.2.23
I have lodged a complaint regarding the same on 12.4.2023.
No reply .from Avenue super market
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    psbhatia
    from Bhopal, Madhya Pradesh
    Apr 12, 2023
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    Address: 9981513248, Bhopal, Madhya Pradesh

    Payment of rs.1998.00 twicely deducted from my account on 13.2.23
    D-Mart / Avenue Supermarts customer support has been notified about the posted complaint.
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      R
      [email protected]
      from Pune, Maharashtra
      Apr 11, 2023
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      Washroom access

      Dear Support,

      This complaint is regarding poor management at Ravet dmart shopping center.

      Need to highlight that I suffered with Urinary retention today morning only because one of the floor supervisor vandana gaikwad was not allowing customers to use customer washrooms.

      I did wait for more than 30min, later she asked me to go to outside drivers washroom, it was smelling very vad i could bot tolerate...
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      S
      Saurabh Torase
      Apr 10, 2023
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      Address: Dmart, Salpa Devi Pada, Mulund West, Mumbai, Maharashtra

      Dear Sir, I have worked in the da department of your dmart ready and doing well since I was appointed. But, for some time I have problem with the fc maneger, as his behavior is very insulting, and iam resigning my job. He disrespect me upon small matters, although I am very punctual and work very well.
      D-Mart / Avenue Supermarts customer support has been notified about the posted complaint.
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        S
        Srishtij0205
        from Pune, Maharashtra
        Apr 8, 2023
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        Address: dmart, Hinjewadi phase 1, Hinjewadi, Pune, Maharashtra

        Hi, on 31st of March I shopped from dmart, Hinjewadi phase 1, Hinjewadi, Pune, Maharashtra for items of worth 2646.61, due to a server issue from their end my payment got stuck and since the line was long I payed using a different UPI again, which was successful, but my first payment was already debited from my account and showing processing, I contacted the store employees and they assured me that the payment will be refunded, next day the transaction was successful, so I went there again and they assured me the same thing again, it's been a week now but I have not received any refund please look in the matter and give my money back.
        +3 photos
        D-Mart / Avenue Supermarts customer support has been notified about the posted complaint.
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          Pinky Akola Chauhan
          Apr 8, 2023
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          I ordered products on 3rd and received msg on 4th that the products have been delivered. But, I still haven’t received the products. Inspite of constant follow up and complaints on customer support, the issue has still not been resolved. Everyday I am given false promise that it will be delivered today but no confirmation on the same. DMart definitely respect their loyal customers. It’s a mental harassment.
          Complaint number is 2658677
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            S
            Saipraveen1512
            Apr 7, 2023
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            Resolved

            Two UPI transactions on single bill

            I carried out a Rs. 741 UPI transaction on March 29. I made another transaction because the first one was showing as pending, and it was successful. The pending transaction was successful later that day, and I was charged twice for the same amount. Even after several requests, the store employees are not reacting appropriately....
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            Y
            yogini vrushaan
            from Pune, Maharashtra
            Apr 3, 2023
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            Address: Dmart , destination mall, nanded city , oune

            2 April 2023, i did shopping in dmart nanded city pune, first idid payment through goay and that time it showed processing. After waiting for 5 minutes it shows same processing then as told by dmart employees i did second payment it was successful full.
            Then afterwards first payment also completed.
            So paid twice
            Then contact to that dmart they said it will refund in 6 to 7 days.
            Is it true it will take that much longtime ?
            D-Mart / Avenue Supermarts customer support has been notified about the posted complaint.
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              P
              Pinky 12345
              Apr 2, 2023
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              Address: Zirakpur

              Bill no.[protected] dt 01.04.23 double deduction of rice of rs.241.93 please refund
              D-Mart / Avenue Supermarts customer support has been notified about the posted complaint.
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                A
                Amit jalgaonkar
                from New Delhi, Delhi
                Apr 1, 2023
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                Order no: 92698560
                Order date: 20 March 2023
                One item is not delivered. Complaint lodged still no response.

                Amit
                Mobile [protected]
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                  R
                  Rafael_Caro_Quintero
                  from Kota, Uttar Pradesh
                  Mar 31, 2023
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                  Address: 324010

                  I forgot or lost my credit card at D-Mart on 29 of March and I went back on 31 to take it back.
                  After complying after filling every necessary details with them they brought my credit card in three piece (they cut it into 3 rectangular parts) and gave it back to me saying that they do it because of security reasons and they can't have these things for more than 24 hours.
                  I can't see those rules and regulations online, if any see this kindly help me out.
                  D-Mart / Avenue Supermarts customer support has been notified about the posted complaint.
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                    B
                    Bhushan babanrao. Gadre
                    Mar 20, 2023
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                    Address: Wardha
                    Website: [email protected]

                    Buy1get1 bolke free nahi tha bill 2 items ka diya hai fraud kar rahe hai d mart Aur billing wale ko pucha to bol raha tha ki BaraBr hai bill Mujhe refund Paise chahiye
                    D-Mart / Avenue Supermarts customer support has been notified about the posted complaint.
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                      Bhushan babanrao. Gadre
                      Mar 20, 2023
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                      Address: Wardha

                      Buy1 get 1 bolke grad kiya hai Aur kuch free nahi rahta hai bill Jyada lagaya hai
                      D-Mart / Avenue Supermarts customer support has been notified about the posted complaint.
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                        U
                        Umeshwara
                        from Bengaluru, Karnataka
                        Mar 18, 2023
                        Resolved
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                        Resolved

                        KENSTAR mixer product service issues

                        Address: Shivalingam 3rd cross techer colani anekal main road Chandapura Bangalore 560099

                        Hi team
                        My self Shivalingam/Umeshwara from Bangalore bommasandara I purchased dmart kenstar mixi from last year 27/02/2022 now mixi not working so I went bommasandara Bangalore dmart I saked for service on 5/03/2023 but still today date 18/03/2013 i didn't get proper response from bommasandara dmart. The bommasandara dmart store manager nithini not response proper he saying that your responsibility we are not giving service here and...
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                        benny123uk
                        from Coimbatore, Tamil Nadu
                        Mar 17, 2023
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                        Address: chiniyampalayam ,avinasi road, coimbatore

                        Coimbatore, chiniyam palayam dmart, 17th march, 8.45 pm, i am buy a Pop corn cheese flavour, but Mix the spices not properly, The flavor was very low and the spice was not right for me I told you to add more spices, but the inselt staff said that you can't give it, it was my folt?
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                          dhamu1978
                          from ahmedabad, Gujarat
                          Mar 14, 2023
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                          Address: ahmedabad

                          I have been debited twice for my order number 91130383 on 2nd march on d mart from credit card amt of rs 2463

                          i have complaint several times in d mart customer care but there is no response from team still
                          i am uploading the phots of my msg from kotak bank and the statment also
                          +2 photos
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                            N
                            Neha Karara
                            Mar 13, 2023
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                            Address: Dmart Ready Sector 28 vashi

                            Order purchased from Dmart ready in sector 28 Vashi on 24.02.2023. My amount of order was failed at your end, so I had done transaction twice. Then failed amount was credited to Dmart after sometime so you got double amount and my amount is not refunded to me at yet. My order no. is 90562271 and order amount is of Rs. 1143/-. I didn't get any response from your side after contacting with you again and again.
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                              8
                              8454986611
                              from Mumbai, Maharashtra
                              Mar 12, 2023
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                              Order No # 86037452
                              Mira Bhayander
                              Date # 03-Mar-2023
                              Customer Name# Kuldeep Sharma

                              I have done the online payment - however not received product worth Rs.818/- (Gowardhan Processed Cheese * 2)
                              I have raised concern via Mail as well as phone & also in app - It has been more than 10 days, issue is not addressed - just received call from Dmart executive 2 times about enquiring about the issue - however no followup done thereafter - I have sent multiple reminder over the mail, but response - its is like no one bothered
                              D-Mart / Avenue Supermarts customer support has been notified about the posted complaint.
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                                Md Jabeen
                                from Hyderabad, Andhra Pradesh
                                Mar 10, 2023
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                                I purchased an appliance which is under warranty. Can I get the duplicate invoice?
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                                  N
                                  Neha Karara Panjwani
                                  Mar 8, 2023
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                                  I had purchased an order from Dmart ready my order I'd is 90562271 my order amount was Rs 1143/-. Payment done by mobile banking my amount was deducted and failed at the end of Dmart. When I was complained to my bank then I found that amount was credited to Dmart so I had done cash back request to Dmart. But refund amount is not processed from the end of Dmart. I didn't get my amount at yet. Please solve this problem and credit the amount in my account.
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