d2h Complaints & Reviews

Videocon d2h register mobile number change my old number is missing pzz register a new number
My old number [protected]
My new number[protected]
Customer id.[protected]
Thanking you sir
Your faithfully.

Dear Concern,

Still my problem not slowed, 4 days not working my connection (already 6 days + 4 days total 10days)

Again customer care person Ms.Saranya asking to send the mail to [protected]@d2h.com, she is not providing nodal and appellate contact number and mail ids.

Respected TRAI Team,

Please take action for below my complaints,

Very worst service Videocon,

Today morning (23.11.2020) again i sent the mail to [protected]@d2h.com but i suddenly received mail from Videocon mentioned herewith.
Error Icon
Message blocked
Your message to [protected]@d2h.com has been blocked. See technical details below for more information.
The response from the remote server was:
550 5.7.1 Service unavailable, Client host [209.85.208.196] blocked using Customer Block list AS(1420) [BO1IND01FT008.eop-IND01.prod.protection.outlook.com] "

I recharged on 30th Oct'2020 amount of Rs.222/- (actual recharge amount is Rs.232) (already loan taken 3days charge Rs.33) Per day cost Rs.7.70 but my connection 6 days before disconnected, How i accept your fraud activities??

Videocon d2h doing different types of fraud activities i am also facing so many times. Because your customer care person also does not answer properly.

Every last date connection disconnected on 12 PM only, after the Corona virus issue disconnected before 10.30 PM, This also one of the fraud activities.

Yesterday show that Rs.5.45 balance - Today show that Rs.4.51 balance in your infinity app., This also very good structure of fraud.

My old complaints are still pending, some people are cheating my money through videocon d2h, The same way you get more money from many people.

Dear TRAI concern, Please take necessary and immediate action for above
issue, Please get back all my money.

Date Amount Date
Recharged[protected]
Loan (including service charge) 33
Balance 189
Current Balance 5.45
Total 194.45
Per day charges 7.7
No. of Days 25.25 5 days before you are disconnected

Please refund my money. I am going to another good network.

Dear TRAI concern, Please take necessary and immediate action for the above issue, Please get back my money.

Regards,
N Raj Bharath
[protected]

[protected] Forwarded message[protected]
From: Raj Bharath
Date: Wed, 22 Jul 2020, 12:04
Subject: Fwd: Worst Service (Videocon and Local Dealer)
To:
Cc:

Dear Concern,

Please refer to our earlier mail and resolve my issue at the earliest.

Yesterday I also called customer care three times. I am asking my problem customer care to hold my call, after a few minutes disconnected the my call.

Today again I raised the complaint (No.[protected] and I received a call from a service engineer person (mob:[protected]) saying they can charge that Rs.450/- for fixing charges the same person last month told that Rs.300/- but my DTH is warranty live now.

This is very bad and malpractice. You can clear my problem without cast as soon as possible.

The same thing I have tried on other best networks.

Regards,
N. Raj Bharath
[protected]

[protected] Forwarded message[protected]
From: Raj Bharath
Date: Mon, Jun 29, 2020 at 3:58 PM
Subject: Worst Service (Videocon and Local Dealer)
To:,

Dear Concern,

I have a (303 error) problem faced on 3rd May'2020 so meet with a S.V.Communication dealer from Veerakeral, Coimbatore.

Dealer (S.V. Communication) say that this software problem brings your set of boxes and charges of Rs.200/-.

I am paid Rs. 200/- and got the set of boxes on the 2nd day. Again a signal not available asking the same dealer to say that I sent a videocon engineer person.

Nobody visits my home so I have to check on Dish and finally find an error for one screw not plugged. I was involved in correcting the problem.

(5 days not working my dish - my money totally wast)

Today onwards so many time signals are not available showing on TV screens. Today (29.06.2020) I have raised the complaint to videocon customer care.

Today a service engineer person visited and gave advice to change the place of dish anta and charges for Rs. 300/-. I am very worried about this issue.

Please take complaint to cheating people S.V.Communcation-[protected] he is collecting Rs.200/- for 303 error problem.

I am taking the new connection on July'2019 but still have not visited and not checked any videocon service engineer person for the past 11 months this very worst service.

Please take action and resolve this problem without cost.

Regards,
N. Raj Bharath
Mob:[protected]

[protected] Forwarded message[protected]
From: Raj Bharath
Date: Sun, May 3, 2020 at 12:42 PM
Subject: D2h Not Working past two days
To:

Dear Concern, My d2h connection not working past two days. I am trying to customer care more times and wait the more minutes we receive the response for switch off. Please resolve this issue immediately and extend the validity period for not working days. Please call urgent [protected]

Dear Concern,

Still my problem not slowed, 4 days not working my connection (already 6 days + 4 days total 10days)

Again customer care person Ms.Saranya asking to send the mail to [protected]@d2h.com, she is not providing nodal and appellate contact number and mail ids.

Respected TRAI Team,

Please take action for below my complaints,

Very worst service Videocon,

Today morning (23.11.2020) again i sent the mail to [protected]@d2h.com but i suddenly received mail from Videocon mentioned herewith.
Error Icon
Message blocked
Your message to [protected]@d2h.com has been blocked. See technical details below for more information.
The response from the remote server was:
550 5.7.1 Service unavailable, Client host [209.85.208.196] blocked using Customer Block list AS(1420) [BO1IND01FT008.eop-IND01.prod.protection.outlook.com] "

I recharged on 30th Oct'2020 amount of Rs.222/- (actual recharge amount is Rs.232) (already loan taken 3days charge Rs.33) Per day cost Rs.7.70 but my connection 6 days before disconnected, How i accept your fraud activities??

Videocon d2h doing different types of fraud activities i am also facing so many times. Because your customer care person also does not answer properly.

Every last date connection disconnected on 12 PM only, after the Corona virus issue disconnected before 10.30 PM, This also one of the fraud activities.

Yesterday show that Rs.5.45 balance - Today show that Rs.4.51 balance in your infinity app., This also very good structure of fraud.

My old complaints are still pending, some people are cheating my money through videocon d2h, The same way you get more money from many people.

Dear TRAI concern, Please take necessary and immediate action for above
issue, Please get back all my money.

Date Amount Date
Recharged 222 [protected]
Loan (including service charge) 33
Balance 189
Current Balance 5.45
Total 194.45
Per day charges 7.7
No. of Days 25.25 5 days before you are disconnected

Please refund my money. I am going to another good network.

Dear TRAI concern, Please take necessary and immediate action for the above issue, Please get back my money.

Regards,
N Raj Bharath
[protected]

[protected] Forwarded message[protected]
From: Raj Bharath
Date: Wed, 22 Jul 2020, 12:04
Subject: Fwd: Worst Service (Videocon and Local Dealer)
To:
Cc:

Dear Concern,

Please refer to our earlier mail and resolve my issue at the earliest.

Yesterday I also called customer care three times. I am asking my problem customer care to hold my call, after a few minutes disconnected the my call.

Today again I raised the complaint (No.[protected] and I received a call from a service engineer person (mob:[protected]) saying they can charge that Rs.450/- for fixing charges the same person last month told that Rs.300/- but my DTH is warranty live now.

This is very bad and malpractice. You can clear my problem without cast as soon as possible.

The same thing I have tried on other best networks.

Regards,
N. Raj Bharath
[protected]

[protected] Forwarded message[protected]
From: Raj Bharath
Date: Mon, Jun 29, 2020 at 3:58 PM
Subject: Worst Service (Videocon and Local Dealer)
To:,

Dear Concern,

I have a (303 error) problem faced on 3rd May'2020 so meet with a S.V.Communication dealer from Veerakeral, Coimbatore.

Dealer (S.V. Communication) say that this software problem brings your set of boxes and charges of Rs.200/-.

I am paid Rs. 200/- and got the set of boxes on the 2nd day. Again a signal not available asking the same dealer to say that I sent a videocon engineer person.

Nobody visits my home so I have to check on Dish and finally find an error for one screw not plugged. I was involved in correcting the problem.

(5 days not working my dish - my money totally wast)

Today onwards so many time signals are not available showing on TV screens. Today (29.06.2020) I have raised the complaint to videocon customer care.

Today a service engineer person visited and gave advice to change the place of dish anta and charges for Rs. 300/-. I am very worried about this issue.

Please take complaint to cheating people S.V.Communcation-[protected] he is collecting Rs.200/- for 303 error problem.

I am taking the new connection on July'2019 but still have not visited and not checked any videocon service engineer person for the past 11 months this very worst service.

Please take action and resolve this problem without cost.

Regards,
N. Raj Bharath
Mob:[protected]

[protected] Forwarded message[protected]
From: Raj Bharath
Date: Sun, May 3, 2020 at 12:42 PM
Subject: D2h Not Working past two days
To:

Dear Concern, My d2h connection not working past two days. I am trying to customer care more times and wait the more minutes we receive the response for switch off. Please resolve this issue immediately and extend the validity period for not working days. Please call urgent [protected]

Sir
we are the customer for video con d2h
customer id[protected]
we have 4 connection box number are
[protected]
[protected]
[protected]
[protected]
we lost signal for[protected] since 18-nov-2020
we call to customer care number [protected] on 18-nov-2020
they told that within 8 working hrs problem will be resolved but not resolved
we called to customer care 8 times they told same 8 working hrs
they cheating customer and final they are saying wait

I'm a d2h customer since 2017
My customer I'd is[protected]
Now a days customer care is forcing us to take technician visit by blocking our favourite channels, when we call to customer care they are telling us everytime to pay 200 rupees for technician visit
Last time 1 month back when I called to customer care and said that ABN telugu is not coming, within 5 minutes that channel activated and till that we were watching tv5 but now they blocked both the channels including Home channel this is ridicules

We are videocon d2h customers since 6years, our remote was not working so i asked for new remote and it was registered 1week back, customer people said that one of their personal will come home and deliver the new remote and to to pay the amount of 130 for that, i accepted and updated our address and mobile number also, but till now there is no response from their side

Since my last recharge i am racing this problem of channel mismatch and some of my subscribed channel not available

I have recharged an amount 1003.0. The amount has been debited but not updated on d2h. I have complained three times with the transaction ref. no. but the customer care is not taking any initiative to refund my money. I have mailed them also but again they are not replying me back. The worst customer service as ever seen.

I have submitted request for new d2h connection 4 days before through d2h website. Even after making full payment through online mode, didnt get my product and installation as it's more than 4 days.On caling customer care, they refused to help. Instead they told me that they don't have any such ETA for installation of product, once engineer is available he will call you and install the product till then just wait. I asked how much time roughly it will take, they said it might take even more than 15 days. I asked them to refund my money but they refused strictly saying this can't be done.

Requesting to take immidiate action against these frauders who are making money online through such scam websites and not delivering product within given time frame.

Below are the details I received in their email.
____________________________________________________

D2H [protected]@d2h.com via amazonses.com
Nov 12, 2020, 12:14 PM (4 days ago)
to me

Dear MR. venkateswararao,

Thank you for choosing d2h !!! This is to confirm your order for HD (RF) Set Top Box. Your Token Number is #6176
Order Summary
Product Description Amount
Platinum HD Combo With 1 months
Rs. 1799/-
Total amount to be paid Rs. 1799 (Offer Price inclusive of GST)

Your product will be delivered and installed by our engineers, at the below address within 48 working hours.
Delivery Details
Customer Name : MR. venkateswararao bojja
Mobile : [protected]
Email Address : [protected]@gmail.com

Postal Address for Delivery:
12-4-442, 7th lane, TNGOs colony, Near BC colony, Raparthinagar BURAHANPURAM
KHAMMAM KHAMMAM TELANGANA 507001

Your transaction details are as follows.
Payment Details
Transaction status : The Payment Transaction was successful.
Transaction Id :[protected]
Transaction Amount :1799.00

d2h Operation Details
Transaction Date :[protected]:14:00
Transaction Amount : Rs 1799.00
IP Address :

We are always delighted to help you, for any Feedback/Queries please call us on[protected] or E-mail us @ [protected]@d2h.com
Thanking you,
d2h Customer Service
______________________________________________________________

Please update my mobile number from [protected] to [protected]

We have ordered videocon d2h set top box through dish executive who seems to be known by our local dishtv repairer .This videocon fellow asks to pay money on his friends account and says, set top box will be delivered in 3-4 days . Later even after one and two months i am not getting set top box nor did money.. The fellow says he is customer care fellow ...His name is Ravi Sahare...The payment screenshot i am attaching is made to his friends account.

Account no[protected]
Recharged on 8th Nov, money debited from bank account but account still not updated
Need to resolve ASAP

Dear MR. Deepak,

Thank you for choosing d2h !!! This is to confirm your order for HD (RF) Set Top Box. Your Token Number is #5192
Order Summary
Product Description Amount
Platinum HD Combo With 1 months
Rs. 1199/-
Total amount to be paid Rs. 1199 (Offer Price inclusive of GST)

Your product will be delivered and installed by our engineers, at the below address within 48 working hours.
Delivery Details
Customer Name : MR. Deepak Patel
Mobile : [protected]
Email Address : [protected]@gmail.com

Postal Address for Delivery:
Village Alaiya Post Alaiya Thana Sujanganj BALWARGANJ
JAUNPUR (JAUNPUR)UP JAUNPUR UTTAR PRADESH 222201

Your transaction details are as follows.
Payment Details
Transaction status : The Payment Transaction was successful.
Transaction Id :[protected]
Transaction Amount :1199.00

d2h Operation Details
Transaction Date :[protected]:53:53
Transaction Amount : Rs 1199.00
IP Address :

We are always delighted to help you, for any Feedback/Queries please call us on[protected] or E-mail us @ [protected]@d2h.com
Thanking you,

I have upgraded from SD Set top box to HD Set top box. D2H informed me on the mail that 749 will be charged for the replacement. D2H engineer has replaced the device and I have paid 749 to him directly in the form of cash, but the very next day again 749 have been deducted from my D2Haccount as well. I have been following up with them over a month but issue have not been resolved. Please look into the issue.
Service Request No.55771038
Account No:[protected]

I've deactivated my mirror connection for few months. And now I've requested to activate the same but after so many calls and mails, they've not started it yet.

I am using the Videocon d2h services from10years and I have logged in complaint for set up box replacement and none of the service executive has contacted for addressing the issue

Customer I’d 83721489
Name Anjaiah

I have called the customer care several times and every time they promise that executive will come in24hrs but none of them turned up

Need to change the registered telephone number (RTN). My mobile no is [protected].

I'm unable to do this in videocond2h web site or also calling the customer care.

Thanks,
Shashi

Hello Sir/Madam,

I, Chintamani Bharati have Videocon D2H Connection (Account No.[protected]Registered Mobile Number: [protected]) residing in Pune, Maharashtra, India. I want to permanently disconnect my Videocon D2H account as I am permanently shifting and not going to use it anymore. Also I don't want to transfer my account to anyone else. I want to permanently deactivate the account and also handover the set top box and...

I have recharged videocon d2h on 25/10/2020. for a sum of Rs 265 at 18:54. through yono sbi. Money is deducted from my account and recharge is not done even after 24 hours. I have also called customer care but they are saying that wait for sometime.

From 1 year our videocon D2h dish account is not working because we transferred address from ahmednagar to aurangabad, then we informed the D2h company for fixing our dish in aurangabad then that serviceman in aurangabad fixed our dish on our house terrace and took almost 600RS from us . And then we recharged our account with RS 170 to get our D2h services activated even though our account didn't got activated then we again informed to the company then they said again do the recharge of RS 100 and then your services will get activated already we have paid 750 RS then why company is telling us to pay more amount??? Take action immediately. Our D2h customer ID is 52358388.