d2h Complaints & Reviews

Dear Sir,
I am a consumer of Videocon D2h Service. Every Month They stop the service Before completing the Due date. If we call and ask for the Reason before due date why disconnected they are saying that is their policy, if we ask them for email your policy where it is mentioned that you can stop the service before due date they are denied to send email for the same. everymonth they are simply taking money after recharge and stoping the service before due date. Here i am attaching the screenshot of the same please take necessary action on the same.

I am a videocon d2h user Since from many month, i am facing n no. Of issues regarding services of videocon d2h, which includes wrong add-on activation, frequent unfair balance deductions.

Fresh incident is regarding my recharge of rs. 280 for which i should get services for 30 days but they have deducted 5 days for no reason. Again i have complained to their email id, customer care, website, do it yourself, write us. but to which they are not replying. & i continued their services on their assurance of clean services in future but to my disappointment it has happened again

As it's happening frequently i request you to intervene & provide resolution. Lodging complaints again & again isn't feasible with videocon d2h. They keep our call on hold for mammoth duration (30 min). Sometimes call gets disconnected & they don't bother to call back. If we write email, they simply avoid to reply it.

Now i am so furious, that i even don't want to use their services but unfortunately i have invested money in buying their useless products. I want my money back for the investment done on their set top box & umbrella.

I hope needful action will be initiated from your end & strict action will be taken against videocon d2h.

I am facing signal not available issue since morning and the cc representative is just insisting to book a call and pay the charges, this is there old way to loot customers, they are making changes in software from there end and sending engineer to resolve it and taking charges. I am going to change operator if issue not resolved within 24 hrs

We want our balance refund of 4 day I'd 38042190

15 days are signal problem, pls send technician & solve the problem earlier.

Customer ID[protected]
Regd phone [protected]
I was a long back consumer of D2h product after retirement for time passing purpose
Everytime I recharge for three months payment, on 17th June when I recharge three months subscription amount of RS 868, by mistaken it was recovered 8680 from my account I was shocked to know while getting msg from bank, being a retired pensioner it will be hard to run my family during the pandemic crisis due to bulk investment like this, atonce I have tried to contact customer care several times, every one informed to make complaint from website, one person informed to make another small amount of recharge to get back excess refund, on 18th June again I have recharged for RS 200 by online payment as usual, but so far my problem was not solved, I request to consider to refund of my extra recharge amount to keep up until my next pension to feed my family,

Thanking you. Syed Riaz Ahmed

During cricket season Videocon is blocking DD sports channel when call to customer care they are saying it has been blocked due to supreme court order
When I am question them they are not giving proper response and they are disconnecting my Cal

D2H executive promise to me activate all channel, but not activate all channel.

Please solved this problem, and properly serve to service for customer.

Thanks

Dear sir,
Please I am ashray my customer ID num[protected] reg mob num -[protected], account number -[protected] close one set up box number. Reason I changed city Kelgur to Chickmagalur..
Closed Card num -[protected]

Thanks & ragards

I am regular customer of videocon.
They have stop channel without any reasons.
I have call customer care so many times but they cut my phone regularly

D2h customer supports keeps on calling me for their product advertisement even if i tell them not interested in your product anymore. they keep on giving a call every hour until i talk to them. d2h is very irritating in this way..

Attaching my call history SS how many call i receive daily, you can see how irritating they are..

Please remove my both number from your system
Which is [protected], [protected].

ID NO.46059785 . How many time I have to request to refund my amount. VERY POOR RESPONSE A REPUTED SERVICE PROVIDER COMPANY.

I will two times recharged to videocon d2h vc number[protected]
Recharge amount of 1424 same amount of second time 1424 recharged please refund my amount

Dear sir/madam my D2H customer I D is[protected], I am recharge on 10th Jun but after 2 day my set box not working so I am complain regarding this, my recharge amount transfer my another D2H I'd Customer no is[protected] complain is registered but still amount not transfer, so pls transfer my amount as soon as possible.

Dear Sir/Madam,

I am a registered customer since 4 years and have been using continuously but since 2 months I am facing lot of signal issues quite often.

I had complained on 11th June 2021 and till now it is not resolved. Even after calling several times on your customer care number, your engineers didn't visit and are denying to visit.

I had called customer care to take the matter seriously but they disconnect my after putting on hold.

This sort of behaviour and services are not acceptable and I am forced to change my operator to other cable tv operator.

What a worst and horrible service by Videocon d2h which gives a mental torture of complaint with no resolution.

Regards,

Deepesh Shukla
Mob [protected]

My RTN against my customer id 7266664 has been unset. Hence I am not able to use any of the online Videocon d2h services. Let me know how can the RTN be set again.

I am your D2H Customer form more than 7 years. Now I am facing an issue from your side that from Last 10 days I am not getting Mazhavil manorama channel .Today i called your Call center with my compliant. The officer named Prajeesh is not taking my compliant saying that for taking compliant I have agree that i will pay 200 rs when your officer visit my place. I told that i will not pay 200 for not getting the signal for one channel. its not my issue its your problem that we are not getting the signal for one channel.He never valued that i was with D2H for last 7 years plus . Is this your customer servicing policy. I told them i have optical fiber connection of airtel , they are always insisting me to take their plan. but as i was your customer i never think of change. your officer told me that you can take that connection. Is this your customer servicing policy of a officer of yours. If your service is going like this your officers are digging their graveyard.
Its quite disappointing service from your Side in service parameter.If your attitude is this this how can you compete with your competitors
Correcting the Signal and ensuring good vision to the customer is your primary role in selling the connection For that charging fee from the customer is not at all fair, For that charging fee from the customer is not at all fair

I am very said with videocon d2h service with your customer care executives.
I am not satisfied with your service and support.

Company dwara warranty period khatm hota hai Kuchh jyadatar lekin jaane wale channel band kar Diye gaye hain Kyunki Baki Janak chal rahe hain Vada tunnel band hue hain unhen chalane ki awaaz mein 200 rupaye ki Man Ki ja rahi hai Yogi sarasar galat hai Mera register number[protected]

Greeting am from sri lanka currently using videocon d2h my a/c #[protected] register mobile number

[protected] am facing lot of difficulties to add or remove channels and etc. because of OTP goes to registered mobile.

please help me to change mobile number to my number[protected]
hope to see your reply