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d2h Complaints & Reviews

2.4
Updated: Nov 2, 2025
Complaints 3335
Resolved
1437
Unresolved
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d2h reviews & complaints page 20

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R
Rakeshred560
May 27, 2021
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Videocon d2h representatives are making too many calls. Even after I have told them Plz do not call me, I do not want any offers or subscriptions. I just do not want more calls from them.My d2h id is[protected].
d2h customer support has been notified about the posted complaint.
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    A
    anowar.dop
    May 26, 2021
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    Address: Bhurulia Karbalapara, Kaliganj Lock, Plassey, Nadia -741157

    Dear Sir/Madam

    Kindly take necessary action for d2h-recharge. Recharged amount is wrongly credited to customer ID.[protected] in place of[protected].

    1.
    Wrong customer ID :[protected]
    Right Customer ID :[protected]
    Amount : 841/-
    Date of Transaction :[protected]
    Date of Time : 19:45:51
    Transaction ID : HGA1P0AB0E[protected]

    2.
    Wrong customer ID :[protected]
    Right Customer ID :[protected]
    Amount : 376/-
    Date of Transaction :[protected]
    Date of Time : 08:44:09
    Transaction ID : HGA2P0C[protected]

    3.
    Wrong customer ID :[protected]
    Right Customer ID :[protected]
    Amount : 326/-
    Date of Transaction :[protected]
    Date of Time : 19:08:01
    Transaction ID : HGA2P14AB[protected]

    Warm regards
    Anowar Ali Sheikh
    d2h customer support has been notified about the posted complaint.
    May 26, 2021
    Updated by anowar.dop
    Dear Sir/Madam

    Sub.: Reversal/Transfer

    Kindly take necessary action for d2h-recharge. Recharged amount is wrongly credited to customer ID.[protected] in place of[protected].

    1.
    Wrong customer ID :[protected]
    Right Customer ID :[protected]
    Amount : 841/-
    Date of Transaction :[protected]
    Date of Time : 19:45:51
    Transaction ID : HGA1P0AB0E[protected]
    Bank Name and Account Number : India Post Payments Bank and[protected]

    2.
    Wrong customer ID :[protected]
    Right Customer ID :[protected]
    Amount : 376/-
    Date of Transaction :[protected]
    Date of Time : 08:44:09
    Transaction ID : HGA2P0C[protected]
    Bank Name and Account Number : India Post Payments Bank and[protected]

    3.
    Wrong customer ID :[protected]
    Right Customer ID :[protected]
    Amount : 326/-
    Date of Transaction :[protected]
    Date of Time : 19:08:01
    Transaction ID : HGA2P14AB[protected]
    Bank Name and Account Number : India Post Payments Bank and[protected]

    Warm regards
    Anowar Ali Sheikh
    Verified Support
    May 29, 2021
    d2h Customer Care's response
    Dear Anowar,

    Please note that transaction id Rs.841 dated[protected] on Customer id[protected] has already been utilized so the same cannot be transferred to Customer ID[protected].

    Thanks & regards
    May 31, 2021
    Updated by anowar.dop
    Dear sir/Madam

    Recharged amount is rightly credited to customer ID:[protected]./[protected]

    1.
    Right Customer ID :[protected]
    Amount : 841/-
    Date of Transaction :[protected]
    Time : 21:03:31
    Transaction ID : HGA1P0227C[protected]

    Warm regards
    Anowar Ali Sheikh
    May 31, 2021
    Updated by anowar.dop
    Dear Sir/Madam

    How can I get back the money I.e.Rs.841/- . Kindly tell me the other way.

    Warm regards
    Anowar Ali Sheikh
    Dear Anowar,

    Thanks for writing to us. We have forwarded your concern to our team and will get back to you with an update soon.

    Thanks & regards
    anowar.dop's [Complaint's author] reply, May 29, 2021
    Kindly take necessary action.After getting back I will give ' Thanks of lot' to your team
    Hi Team,

    I have recharged wrongly to our old customer-id. Kindly refund the amount.

    customer -id: 61533819
    Recharged amount - 1000
    Recharged date - 26-june-2021
    Transaction id[protected]
    Reference number - ARMN[protected]
    d2h Customer Care's response, Jul 3, 2021
    Verified Support
    Dear Nantha,

    Thanks for writing to us. Please share your RTN (Registered Telephone Number) at [email protected] so that our team can look into your concern.

    Thanks & regards
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      S
      Shekar Reddimas
      from Hyderabad, Telangana
      May 24, 2021
      Resolved
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      Resolved

      Hi Sir

      This is to inform you Videocon D2H stopped broadcasting ABN channel and charging amount Rs.11+tax.

      Can you let us know if new channels are paid channels now if not take action against Videocon D2H.
      Aug 7, 2021
      Complaint marked as Resolved 
      d2h customer support has been notified about the posted complaint.
      Dear Shekar,

      Thanks for writing to us. Please share your RTN (Registered Telephone Number) at [protected]@d2h.com so that our team can look into your concern.

      Thanks & regards
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        M
        Mahesh Pagade
        May 24, 2021
        Resolved
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        Resolved

        Address: Rees

        Hi ! id no. 97201971, as your promiss to rewards my 9 days recharge back me, due to delay from your side to solve my dish problem, senior person of customer care assuerd me that no engineer visit from last 10 days . today i solve my dish problem by private engineer so pls back me 9 -10 days recharge in my account asaf. thanks & regards mahesh pagade
        Aug 7, 2021
        Complaint marked as Resolved 
        d2h customer support has been notified about the posted complaint.
        Verified Support
        May 25, 2021
        d2h Customer Care's response
        Dear Mahesh,

        Thanks for writing to us. We have forwarded your concern to our team and will get back to you with an update soon.

        Thanks & regards
        Verified Support
        May 25, 2021
        d2h Customer Care's response
        Dear Mahesh,

        My team tried to contact you but your number was not reachable. Kindly share an alternate number so that we can assist you further.

        Thanks & regards
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          R
          Rakshitpathak
          May 21, 2021
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          Address: Haldwani, uttrakhand

          Hi it's Rakshit Pathak, customer I'd[protected]. I have complaint about siganl issues for some channels but d2h customer care is not responding anywhere. When I called them they told me that they are transfering my call to senior officer after that call was disconnected. They are not even responding for my mails. All time they just send their technician which takes money without of any fault from my self. Is that any new style to grab money from their customers. I also want to disconnect the d2h but I have recharged it till October 2021. Very annoying service from d2h
          d2h customer support has been notified about the posted complaint.
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            K
            kvira1984
            May 21, 2021
            Resolved
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            Resolved

            Dear sir,

            I am a customer of videocon d2h; my mobile no. is [protected] and customerId is 1749007, which is registered at videocon d2h.

            The problem is that D2H telemarketing calls daily 3-5 calls regarding videocon telemarketing. Therefore, very hard to get a few hours of sleep without being interrupted by a videocon telemarketing call.

            It is causing serious health concerns, and D2H is the primary reason for it.

            I have registered my mobile no at Vodaphone DND for blocking telemarketing calls.
            Still, without respecting the law, your teams continue to interrupt my day.
            So please unregister my mobile no [protected].
            Aug 12, 2021
            Complaint marked as Resolved 
            d2h customer support has been notified about the posted complaint.
            Verified Support
            May 22, 2021
            d2h Customer Care's response
            Dear Customer (kvira1984),

            Thanks for writing to us. We have forwarded your concern to our team and will get back to you with an update soon.

            Thanks & regards
            Dear Customer (kvira1984),

            We have updated the number in the DND list now you will not receive any promotional calls.

            Thanks & regards
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              V
              Virat Rajan
              May 17, 2021
              Resolved
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              Resolved

              Sir I am having a d2h connection and my mobile no. Is registered but your telemarketing calls are irritating me. Daily 5-8 calls come and they force me to start new channel it is not fair please try to stop it. My customer I'd is 36399201
              Aug 6, 2021
              Complaint marked as Resolved 
              d2h customer support has been notified about the posted complaint.
              Verified Support
              May 18, 2021
              d2h Customer Care's response
              Dear Virat,

              Thanks for writing to us. We have forwarded your concern to our team and will get back to you with an update soon.

              Thanks & regards
              Verified Support
              May 18, 2021
              d2h Customer Care's response
              Dear Virat,

              This is to inform you that we have removed your RTN from the promotional calls and from now on, you will not receive any calls from us. 

              Thanks & regards
              Sir I am having a d2h connection with my father name and my mobile no. is registered but your telemarketing calls are irritating me badly. Daily 5-10 calls come continuously unless I receive the call and they force me to talk with them about promotional offers. It is not good for someone peace please try to stop it. My customer I'd is 38948845

              Disturbing Telemarketing calls - Comment #3911382 - Image #0
              Dear Spathak,

              Thanks for writing to us. Please share your RTN (Registered Telephone Number) at [protected]@d2h.com so that our team can look into your concern.

              Thanks & regards
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                S
                sunivan
                May 15, 2021
                Resolved
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                Resolved

                Address: shankar vihar new dehli

                I am booking radhe movie on 15/5/21 show times 0200am but till time and date i cant see the movie, i am many time calling to costumer services but they cant solve my problem .i want refund my money back
                Aug 8, 2021
                Complaint marked as Resolved 
                d2h customer support has been notified about the posted complaint.
                Verified Support
                May 18, 2021
                d2h Customer Care's response
                Dear Sunivan,

                Thanks for writing to us. We have forwarded your concern to our team and will get back to you with an update soon.

                Thanks & regards
                Verified Support
                May 18, 2021
                d2h Customer Care's response
                Dear Sunivan,

                My team tried to contact you but was unable to connect. Please let me know an alternate number or a convenient time of calling so that our team can assist you further.

                Thanks & regards
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                  A
                  amynikalje
                  May 12, 2021
                  Resolved
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                  Resolved

                  Website: www.d2h.com

                  Dear TRAI,

                  I am a videocon d2h user with customer id[protected]. Since from last 1 month, i am facing issues regarding services of videocon d2h, which includes wrong add-on activation, frequent unfair balance deductions.

                  Fresh incident is regarding my recharge of RS. 380 for which i should get services for 30 days but they have deducted 20 days for no reason. Again i have complained to their customer executive then they credit my balance then again deduct today. but to which they are not replying. These kind of issues happened in the month of april.
                  I Lodging complaints again & again isn't feasible with videocon d2h. They keep our call on hold for mammoth duration (30 min). And they said we are doing work from home so we can’t connect our to call to seniors. Sometimes call gets disconnected & they don't bother to call back.

                  Now i am so furious, that i even don't want to use their services but unfortunately i have invested money in buying their useless products. I want my money back for the investment done on their set top box & umbrella.

                  I hope needful action will be initiated from your end & strict action will be taken against videocon d2h.
                  Aug 12, 2021
                  Complaint marked as Resolved 
                  d2h customer support has been notified about the posted complaint.
                  Verified Support
                  May 13, 2021
                  d2h Customer Care's response
                  Dear Customer,

                  Thanks for writing to us. Please share your RTN (Registered Telephone Number) at [protected]@d2h.com so that our team can look into your concern.

                  Thanks & regards
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                    A
                    adicr
                    from Bengaluru, Karnataka
                    May 12, 2021
                    Resolved
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                    Resolved

                    I registered videocon d2h dish connection with my number and since then i been receiving telemarketing calls from them atleast 10 times a day. Its really annoying and irritating and there is no way to block them as they keep on changing numbers as well. Please help stop this menace.its very amnoying and affects my work as well. Pls do something about this
                    +1 photos
                    Aug 7, 2021
                    Complaint marked as Resolved 
                    d2h customer support has been notified about the posted complaint.
                    Verified Support
                    May 13, 2021
                    d2h Customer Care's response
                    Dear Customer,

                    Thanks for writing to us. We have forwarded your concern to our team and will get back to you with an update soon.

                    Thanks & regards
                    Verified Support
                    May 13, 2021
                    d2h Customer Care's response
                    Dear Customer,

                    We have excluded your RMN from our calling database From now onwards, you will not receive any promotional calls from D2H.

                    Thanks & regards
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                      V
                      VHK@123
                      May 11, 2021
                      Resolved
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                      Resolved

                      CID 46059785 I have recharged through SBI net Banking on 27.04.2021 vide transaction no.[protected]. Till date D2h customer complaint lodged is not attended and no reply. Kindly look into the matter and do the further needful. a line in reply will be highly appreciated.
                      Aug 7, 2021
                      Complaint marked as Resolved 
                      d2h customer support has been notified about the posted complaint.
                      May 12, 2021
                      Updated by VHK@123
                      D2H — Recharge amount not credited
                      V
                      [protected]@123
                      May 11, 2021
                      Mark as Resolved
                      Phone/Mobile: [protected]
                      Email: [protected]@gmail.com

                      CID 46059785 I have recharged through SBI net Banking on 27.04.2021 vide transaction no.[protected]. Till date D2h customer complaint lodged is not attended and no reply. Kindly look into the matter and do the further needful. a line in reply will be highly appreciated. Awaiting for your action.
                      Verified Support
                      May 13, 2021
                      d2h Customer Care's response
                      Dear Customer,

                      Thanks for writing to us. We have forwarded your concern to our team and will get back to you with an update soon.

                      Thanks & regards
                      Verified Support
                      May 13, 2021
                      d2h Customer Care's response
                      Dear Customer,

                      Please note that given details are insufficient to trace the payment. Kindly contact to your respective bank for payment status.

                      Thanks & regards
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                        পিনাকী অধিকারী
                        May 11, 2021
                        Resolved
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                        Resolved

                        Msg received on[protected] that Active (Rs40/-+GST) has been activated on your account .Your monthly Recharge value is Rs716.24 Due date is 18-05-22 I have never asked you for the services you mentioned. Please don't impose your suggestion to include any Service other than my desired ones without my permission .
                        Aug 7, 2021
                        Complaint marked as Resolved 
                        d2h customer support has been notified about the posted complaint.
                        Dear Customer,

                        Thanks for writing to us. Please share your RTN (Registered Telephone Number) at [protected]@d2h.com so that our team can look into your concern.

                        Thanks & regards
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                          S
                          Sagar nakil
                          May 5, 2021
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                          Address: Sagar nakil At. Post. Gangapur Govardhan, tell. Dist. Nashik. Pin. 422222

                          The money from the bank account has been credited to your account but does not show the amount in my D2H account
                          d2h customer support has been notified about the posted complaint.
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                            G
                            gurpreet_077
                            from Jaipur, Rajasthan
                            May 4, 2021
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                            Address: 902 onyxe tower sector 21 c faridabad

                            Dear consumer complaint forum,

                            Airtel d2h is not providing us replacement of defective set up box which is having audio video problem .
                            We have registered multiple complaints form past 10 days but no one is listening to us .
                            d2h customer support has been notified about the posted complaint.
                            May 04, 2021
                            Updated by gurpreet_077
                            Customer id - [protected]-002
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                              I
                              Irate Videocoon d2H Customer
                              May 3, 2021
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                              Hi,

                              I have made multiple calls to get a refund. I have been told thrice that I will get the refund within 24 hours but never got the funds credited into my account.

                              I have made alteast 20 calls in the past 10 days.

                              Every time, I call the customer representative make me wait for 20-30 minutes so he/she can connect me to the supervisor. In the end, the so-called supervisor never comes on the phone.

                              Videocon complaint number 87164898 / 87460027

                              Either refund the amount or disconnect my d2h account because I am not happy with the customer service.
                              d2h customer support has been notified about the posted complaint.
                              Verified Support
                              May 04, 2021
                              d2h Customer Care's response
                              Dear Customer,

                              Thanks for writing to us. We have forwarded your concern to our team and will get back to you with an update soon.

                              Thanks & regards
                              Verified Support
                              May 04, 2021
                              d2h Customer Care's response
                              Dear Customer,

                              We tried to contact you but were unable to reach you. Kindly share your alternate contact number at [protected]@d2h.com so that we can connect with you in this regard.

                              Thanks & regards
                              May 05, 2021
                              Updated by Irate Videocoon d2H Customer
                              Hi,

                              My alternate contact numbers are [protected] / [protected].

                              For your note, you can refer to complaint no. 87460027. I have sent an email 2 days back with transaction details required by the billing team. Another email was sent 13 days back

                              Videocon d2H Reference no.: PNO5257483
                              Bank transaction Reference no: PCD/9178/videocond2h TPSL/Mumbai220421/21:37

                              Thanks
                              May 11, 2021
                              Updated by Irate Videocoon d2H Customer
                              It's been 6 days and nobody called me up. Really surprised with pathetic service
                              May 11, 2021
                              Updated by Irate Videocoon d2H Customer
                              It's been 6 days and nobody called me up. Really surprised with pathetic service
                              May 11, 2021
                              Updated by Irate Videocoon d2H Customer
                              Just for your information. the money Rs.12660 is vanished now. When I shared the transaction details, it looks like your team has taken the amount in their own bank account instead of crediting it into my account.
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                                L
                                Lokesh199713
                                May 3, 2021
                                Resolved
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                                Resolved

                                D2h Id :[protected]
                                Name : SARAVANAN S
                                New number : [protected]
                                Aug 7, 2021
                                Complaint marked as Resolved 
                                d2h customer support has been notified about the posted complaint.
                                Dear Lokesh,

                                Thanks for writing to us. If you want to change your mobile number then you can message us in this format. RTN  New RTN to 566777 or [protected].    

                                Thanks & regards
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                                  C
                                  chudamani verma
                                  May 1, 2021
                                  Resolved
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                                  Resolved

                                  Address: raipur chhattisgarh

                                  I have tried to recharge my account but by mistakenly recharged to some other id[protected]. I would like to cancel that amount...
                                  Aug 7, 2021
                                  Complaint marked as Resolved 
                                  d2h customer support has been notified about the posted complaint.
                                  Dear Chudamani,

                                  Thanks for writing to us. Please share your RTN (Registered Telephone Number) at [protected]@d2h.com so that our team can look into your concern.

                                  Thanks & regards
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                                    G
                                    GopalMayan
                                    Apr 30, 2021
                                    Resolved
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                                    Resolved

                                    We have place wrong order hence we canceled the order

                                    Cancellation code : 5556
                                    Req No : [protected]

                                    So far payment is not received back to us
                                    Payment transaction id
                                    [protected]IGALAAFPL2
                                    Amount Rs. 1, 141.00
                                    Aug 7, 2021
                                    Complaint marked as Resolved 
                                    d2h customer support has been notified about the posted complaint.
                                    Dear Gopal,

                                    Thanks for writing to us. Please share your RTN (Registered Telephone Number) at [protected]@d2h.com so that our team can look into your concern.

                                    Thanks & regards
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                                      S
                                      Sooon
                                      Apr 29, 2021
                                      Resolved
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                                      Resolved

                                      Registered telephone number change

                                      Dear Sir,
                                      Namaskaram. My customer id for D2H is:[protected]. In my above profile, the Registered Telephone Number is wrongly quoted as[protected] whereas my RTN is[protected]. Hence I request your goodselves to change my RTN to[protected] in lieu of[protected] and oblige.
                                      Thanking You,
                                      S.CHELLADURAI
                                      Mobile No.:[protected]...
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                                      B
                                      Biswajeet46
                                      Apr 26, 2021
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                                      Videocon D2H is always activating some ## random channels without my consent and charging hefty amount for those channel. This time they have activated two channels with same name

                                      (1) Music Active- ₹39.83

                                      (2) Music Active-₹40

                                      Total- ₹₹79.83 .Huge amount for these pathetic channels.

                                      D2H Id[protected]

                                      My monthly pack used to be Rs 153.52 but after these two ## channels I have to pay Rs 247.71 .This is a huge amount, also D2H is violating TRAI norms by activating channels without users consent.

                                      I called to Videocon d2h CUSTOMER care for complaining( pathetic experience ) but the executive told me that there is no other option and you have to pay for the channel.

                                      So I request you to take some stern actions against such fraudlent looting company so that no more costumer be cheated like me or else I am going to file a legal case against them.
                                      +3 photos
                                      d2h customer support has been notified about the posted complaint.
                                      Verified Support
                                      Apr 27, 2021
                                      d2h Customer Care's response
                                      Dear Biswajeet,

                                      Thanks for writing to us. Please share your RTN (Registered Telephone Number) at [protected]@d2h.com so that our team can look into your concern.

                                      Thanks & regards
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