d2h Complaints & Reviews

I would like to request you that on 12 October 2020, I was recharging my account, and unfortunately, that went to the wrong account, after contacting several times to customer service I did not get any reply back, so can you please follow up on this matter and resolve the matter. your help will be really appreciated.

my account number is[protected] and the wrong account was 4311080, amount recharged was 2100, the transaction...

I am not a user of videocon d2h, but have been completely harassed buy the call centre people .i have made a complain more than 10 time to stop these promotional call and message but nothing have happened .i am also registered to do no disturb service but stiill these call continue.

Deregister my account from promotional calls & messages.
Customer ID:[protected]...

I have put a request for new RF remote which service request No.54957921 on dated 13th of october and cust executive told me to paid Rs.275/- for new remote.
but on next day i.e.14th of oct i have received 3 times time delay message and finally before during visit engg asked me to paid Rs.375/- which i am not willing to pay, same time company engg arrogantly told me to not deliver remote without Rs.100 extra.
same time i called...

Customer id[protected]
Name- jitesh pawar
Bass pack- 3796
City-Thane
Postal code-401107

new mobile number ragister
Mobile no - [protected]...

As we done videcon d2h recharge is worth rs 154/- as per suggestions customer care team it's now 5 days passed still my d2h is not working regarding same I called on customer care team but not getting any solution, even we sent mail to customer care even not getting any solution, there customer care executive give us false comment every time we call, wrost service provider, they don't care about customers, very pathatic service. Matter esclated...

Sir,
Me Videocon d2h ka costumer ho. Mera I'd no[protected]. Mera d2h 8/10/2020 se auto-restart ho rahahe. Har roj me company Ka costumer care ko phn Kar Raha ho. Har roj mujhe jhuta dilasa diya jaraha he ki aaj aap ka ho Jayega . Me company 2 supervisor se b bat Kar chuka ho lekin koi faida nehi he. Itna kharap ghatiya company kyu chal Raha he. Company Ka sir advertisement ke liye Raha he. Or daily sir advertisement SMS ki alya or...

Hi,

I reported 1 problem earlier last week. The set up box replacement done but unfortunately my expiry date got reduced from November 6th or 7th to October 27th, 2020. WHY THIS HAPPENED. Also several channels got activated without my knowledge and i was informed via email that issue fixed. I am trying to reach out the customer support from Noida and chennai but no one is responding. IS THERE ANYONE WHO CAN SOLVE MY ISSUE...

Sir,
I have been complaining on complaint for many days but till today my problem has not been resolved, today it has been over 22 days but till today nothing happened only call comes and says that soon resolve the problem But when time does not tell, I will be very upset, please help me to solve my problem, if it does not, then I should say it clearly but I do not tell anything.
Customer id[protected]...

I ordered a new set top box online and paid for it through the videocon d2h website on 7th October. It promised to deliver the box within 48 hours, but I havn't received the box yet on 10th October. I tried calling customer care and they provided no help. They said they have no way of tracking online orders. I have mailed to [protected]@d2h.com and no reply from that too. This is very bad service.
I was provided with a token number...

My d2h account id[protected], i register complaints on 05/oct/2020 for activation my dish connection, but still connection not activate.
In my account approx 1200 rupees balance.

Every day i register complaints and i get complaint number. But customer care told me that, wait for 8 hrs everyday
Also i send mail to customercare @d2h.com but still they do not resolve my issue.
1. On 5-10-20. 5-6 time call...

Dear Sir/Madam,

Greetings!

I am quite disappointed from Videocon d2h services.

Customer ID 70994198
Complaint pending from last 4 days

I am writing this with high disappointment from your customer service and disappointment for connection not working from last 4 days.

Service request number 53603876
Signal not available from last 4 days. Problem is not...

Show quoted text
Sir,
I complained more than 30+call continue from 19 September to 3 October but my problem not resolve by any customer care executive & no take any complaint registered by any executive & send mail also but no visit any engineer No value for customer problems so please help & take action against d2h....

I have purchased videocon d2h. My customer ID is[protected] & my name is Vishal Jassal but instead of my correct name your data shows RAKESH KUMAR. So please correct my name in your records....

TRAI,

I am a videocon d2h user with customer id[protected]. Since last 2 months, i am facing many issues regarding services of videocon d2h, which includes wrong add-on activation, frequent unfair balance deductions and not resolving customer's complaint even after deadline.

They disconnect the call in between the conversation due to which My whole day was wasted. I had to call from morning to evening to get...

Dear concern
This is to bring your kind notice that my customer id - 9905015 was last recharged on[protected] for one year with one month free subscription
As per that my next service should be due on[protected]
But my service is been stopped on 21-09-20, also many channels in plan were stopped in between for no reasons
As i am continuously trying on your customer care number from 21-9-20 onwards, on 22nd sept...

My customer id 16014541. Sun tv po packages and raj tv packages cut off for the past 6 days. So many times contacted customer care and given many mails. Still no response....

Setup box not working between six days ago...

I want to change my customer id by 31883905. To[protected] and please subscribe my star sports channel...

My stb is not working aftet upgrade on 19 sep 2020. I tried to call on cuatomer care either their are wrong or not working. After lot of efforts i get connected with customer care and they suggested for a engineer visit and charges will be on my side. Why should i pay for this as this is not my fault, its d2h team fault without informing me they upgraded my box.

Please look into this on priority.

Regarss
Raju...

Recently i have recharged my videocon d2h by a amount of rs200 and then by rs 100 but tv didn't recharge. It has been happened previously also but videocon d2h never compensate the amount, now it is irritating me so i want the compensation of overall my money which i used in recharging d2h....