d2h Complaints & Reviews

This is udhayakumar and i am using videocon d2h from last 2 years. I am getting an error message on my screen saying signal not available. When i called your customer service, i need to pay rs 200 to your service enginner for his visit. This is absolutely not acceptable from you guys. I am thinking of moving to another service provider. Please revert me back asap, before i throw away your box and dish from my house. My cust id is[protected]...

Channel not work...

सर,
हमने 16अगस्त को 200के रिचार्ज करबाया जो की मेरा रेगुलर पैकेज । और बो एक महीने का होता है, 9सितम्बर को मैसेज आता है कि आपका रिचार्ज टाइम ख़तम होगया । जब इस बारे मे कंपनी की...

I have already made at least 5 complaints, but still this worthless d2h service provider made no fruitful action. Since, april 2020, subscribed channels are not coming, and gradually the numbers decreased. We have been doing proper recharges till date. Everytime, after making complaints, the puppets sitting at customer care centre calls up and tells to do various things on remote (Like we do not know what that makes). Then, everytime they...

Before recharging I created my pack and selected my desired channels and then recharged. After recharging I got to see that the channels are not as per my selection. I am able to see those channels which I never selected and I am not able to see my selected channels. I called up customer care and they activated the selected channels. I asked to remove the unwanted channels which i never selected and they said I am not getting charged for...

Cust Id:[protected]
found that my old setup box was having issues.
i had replaced the setup box for a new one, now i am end up with two smart
cards. The billing is shown for both.

please help in deactivating my primary account (old) with smart card no
[protected] and product[protected], the engineer ([protected]) took
this device with him....

I have paid rs 2499 and,, not available that d2h stream box... Very third class service of d2h... Now i want refund my money... To my bank account and i dont wann more d2h... Very bad experience... I live in amedabad......

My id is[protected]. On 18th may 2020 i have recharged for 3 month. According to d2h policy i should get 7 days extra but when i open my account it shows 18th august as a last day. So i wanted to know why extra 7 days r not included? L also asked the same to your ccs they said that with in 24 hrs it will reflect in my account. But till today's it shows 18th august as last day. So pls explain it as fast as possible
Thanks
Above...

Respected Sir,
I had recharged on 06/08/2020 and my switching off date was 05/09/2020. That was being shown on the T.V. screen but it was switched off on 03/09/2020
Why 2 days earlier it was switched off. How many days do you provide service for one month recharge?
Kindly provide me 2 days of services of my recharge....

You are not providing fashion tv,
I want to add fashion tv on my registered d2h no. [protected]
I called to customer care but they don't know what fashion tv channel is? So can you add it. Or if it has another name on d2h so kindly inform....

My subscription number [protected]
Monthly payment is Rs.310, but made extra payment of Rs. 5120 unknowingly. Kindly help with refund. Will be thankful for reply and repayment....

Same thing happened with me.our remote was not working but I was not sure, I thought there might be another problem may be in set top box.so I called customer care, they logged my complaint I told me service person will visit, I confirm charges from them for remote 275, though he didn't told me any info about 200 rs service charge, I'm having that call recording with me, engineer solve this issue within 1 min by changing channels from his...

My name shriyash khairnar my customer id is 5977129 my old RTN is missing so i want new RTN [protected].
Thank you....

Respected Sir
With reference above mention subject I'm sending this complaint message against Videocon Dth. Last few days we unable to watch our TV due to poor network service of videocon d2h. I called to customer care services but satisfied answer not received. So again I sent an email to videocon d2h customer service but they didn't solve our problems. So Im writing this complaint against videocon d2h....

Videocon D2H — Payment done but not received customer ID number and not received any messages to mobile

Dear Sir/Madom, I have done online banking for new Videocon d2h connection customer . This booking has not succeed. but amount of INR :-1599 is cut from my state bank of India account . I have recharged netbanking My SBI account is showing value date:- 17-augus-2020, and narration :- TO TRANSFER INB Bharat Business Channel...

I have purchased new online d2h HD connection for ₹1799. CU ID[protected]. While purchasing & also written in advertisement. One month Platinum HD Marathi Combo complimentary pack will be provided. But unfortunately they have provided SD pack for 15 days only.
They have to provide complimentary Platinum HD Marathi Combo pack for one month as per their terms....

I have update my old setup box with new D2H stream setup box vide official website d2h.com and pay online for the same on 22nd of August. But no further information i have received about delivery of setup box. And I have request to change my registered address by email and calling customer care executive. I have sent a few emails on different days but no response by team of d2h. Everytime I called to customer support they asked me to do emails...

Unable to see any channel on D2H connection(Cust ID[protected] since one week. Raised complaint for same(No.[protected]. Complain is closed without confirmation from consumer....

Dear Friends,
If you are using d2h or are planning to take a new connection, then be aware. They are run by thieves and thugs.

I had requested for a remote change since 14th Aug. After several follow ups(calls and emails) for days, finally got a remote on 18th August, after payin 25% extra. Yes, they force you to pay more, else they would close the tickets several times, mentioning some madeup reasons that Customer...

My videocon d2h customer id 884745. Have been using this from almost 6 yrs. Today, when i called for some channels not reflecting, whereas some channels reflecting, they first refreshed it., and without any explanations said that i will need to call technical person at my place and pay 200 charges. After some time the channels which were coming after which the channels that were coming stopped. Again called and they asked to do dd nation...